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Added 8 mins ago
Wireless Sales Consultant (Full-time)
Staples Canada
Victoriaville, QC
Full-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 21 mins ago
Food Service Worker, Full Time
Compass Group Canada
Sarnia, ON
Full-time
Resolve customer concerns and relays relevant information to supervisor.
Added 21 mins ago
Graduate Program Administrator, Mechanical and Manufacturing Engineering
University of Calgary
Calgary, AB
Full-time
Provide support to the Associate Head Graduate Studies/Graduate Program Director in reviewing individual students and graduation files, including providing information relating to student…
Added 21 mins ago
Montreal East- In Person Recruitment Event (October 19, 2026)
TD
Saint-Léonard-d'Aston, QC
Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 21 mins ago
Senior Associate, Purchase to Pay (P2P)
eTeam
Montreal, QC
$40 to $43 CAD / hour
Contract
Job Title: Senior Associate, Purchase to Pay (P2P)
Added 21 mins ago
Mall Store Store Manager (Endy) - Carrefour Laval
Dormez-vous
Laval, QC
Full-time
…invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep…
Added 21 mins ago
Retail Store Associate Part Time Winners - Garden City
TJX Canada – Winners, Marshalls, HomeSense
Winnipeg, MB
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 23 mins ago
Associate
HealthCareersInSask.ca
SK · SK, Canada
Full-time
Job Description: The Patient Client Experience (PCE) Associate is responsible for performing key functions within the Patient & Client Experience portfolio. The PCE Associate works closely…
Added 23 mins ago
Store Associate
Sherwin-Williams
Thunder Bay, ON
…Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high…
Added 23 mins ago
Associate Financial Advisor
CIBC
Charlottetown, PE · PEI-University and Belvedere
Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 23 mins ago
ScotiaMcLeod Administrative Associate - Toronto Plaza
Scotiabank
Toronto, ON
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by…
Added 23 mins ago
Retail Sales Associate Full Time Winners/HomeSense - Collingwood
The TJX Companies, Inc.
Collingwood, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 23 mins ago
Coordonnateur/coordonatrice de magasin de détail à temps plein Winners/HomeSense St Romuald
The TJX Companies, Inc.
St.-Romuald, QC
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 23 mins ago
Retail Store Associate Full Time Marshalls/HomeSense - Meadowlands Power Centre
The TJX Companies, Inc.
Ancaster, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 23 mins ago
Production Associate - Mat Roller - Split Shift
Cintas
Newmarket, ON
Cintas is seeking a Production Associate – Mat Roller to support the Rental Division. The Mat Roller is responsible for evaluating the quality of cleaned customer floor mats, then safely…
Added 23 mins ago
Recruitment Coordinator, BCI
Bell
Quebec, QC
Experience in retail, customer service, or store operations (Sales Associate or Store Manager experience is ideal)
Added 38 mins ago
Transition Associate
Wellington-Altus
Saskatoon, SK · Toronto, ON
Full-time
1+ years’ experience in a customer/client-service facing role, or minimum of 1 year as a Junior Transition Associate.
Added 38 mins ago
Data Quality Associate - Peterborough
Kawartha Financial Services
Peterborough, ON
Part-time
A minimum of one year experience in a customer service role within the financial services industry
Added 38 mins ago
Warehouse Assistant Manager
Tree of Life Canada
Mississauga, ON
Full-time
…manage and contingent plan inventory, quality standards and associate staffing and develops supervisory staff and provide leadership as well as serve as an operational resource expert. As…
Added 53 mins ago
Associate Publications Business Officer, Sales & Licensing
UNDP
Montreal, QC
Full-time
…The unit helps ensure that publications and related business services are effectively managed across product ownership, sales and licensing models, operational delivery, customer support,…
Added 1 hour ago
Personal Banking Associate Trainee
TD
Ottawa, ON
Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
Retail Store Manager
PetSmart
Charlottetown, PE
Full-time
Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
Added 1 hour ago
Food Service Associate Part Time
Compass Group Canada
Bowmanville, ON
Part-time
Resolve customer concerns and relays relevant information to supervisor.
Added 1 hour ago
Food Service Associate, Part Time
Compass Group Canada
Oshawa, ON
Part-time
Resolve customer concerns and relays relevant information to supervisor.
Added 1 hour ago
Associate Director, Alumni Engagement
McMaster University
Hamilton, ON
Full-time
…Through alumni engagement, fundraising, stewardship, advancement services, and strategic partnerships, University Advancement fosters meaningful relationships that create lasting impact for…

The Salvation Army Canada and Bermuda Territory

Shift Supervisor

Calgary, AB, Canada
Horizon Heights Thrift Store, Canada

Pay: The target hiring range for this position is $19.19 to $24.00 with a maximum of $28.79.
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:

The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role acts as a Sales Associate.

ACCOUNTABILITIES:

The incumbent may perform all, some, or similar range of duties.

Interact with customers/donors in a positive, friendly, and courteous manner.
Protect the integrity of all donated items.
Responsible for accurate completion of all customer transactions including cash and debit sales.
Contribute to meeting store budgets by maintaining customer service standards.
Opening and closing of store following store procedures when required.
Process raw materials by loading/unloading, sorting, packing, pricing and storing donations.
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Pay particular attention to store security, by monitoring activity within the store.
Handle the merchandise in a safe and organized manner; assist in stock rotation.
Contribute to the control of inventory by receiving, sorting, and pricing as per directions.
Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance:”.
Replenish inventory levels based on supervisor’s directions.
Remove inventory from sales floor as directed.
Maintain the proper sorting and processing of all donated goods, ensuring compliance with quality standards.
Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary.
Abide by store policy and procedures.
Assist with inventory reconciliation (cycle counting).
Provide excellent service to guests and donors.
Act as a Team Lead/Working Supervisor for Store Associates only in the absence of the Store Manager.
May be required to show some operations and provide on-the-job-training to staff.
Maintains a safe and healthy work environment through compliance with Health & Safety regulations.
Performs other work-related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT:

Internal: NRO Administration, TS management and staff. External: Donors, clients, contractors.

MANAGERIAL/TECHNICAL RESPONSIBILITIES:

Reports directly to the Store Manager. Direct reports: None. May show others how to perform certain procedures.

FINANCIAL AND MATERIAL MANAGEMENT:

Moderate material responsibility.
May occasionally handle petite cash.

WORKING CONDITIONS:

This is a permanent full time position.

Normal store environment.
Constant physical effort (such as stretching, lifting up to 30 pounds with no assistance, bending, twisting, pushing, standing, and walking).
Frequent exposure to fumes and dust and temperature fluctuations.
Adherence to established deadlines must be met.
Frequent amount of interpersonal conflict dealing with guests, donors, vendors, and employees.
Work is varied with periods of repetitious tasks.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Alternative combination of education and Experience may be considered.

Education, Qualifications and Certifications:

Completion of some high school.

Experience and Knowledge:

Two years of experience in a store or warehouse environment.

Skills and Capabilities:

Proven interpersonal and communication skills and ability to work in a team environment.
Physically capable of lifting/carrying up to 30 lbs on a frequent basis with no assistance from others, which includes bending, twisting, pulling, pushing of product.
Attention to details.

Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion

Compensation:

The target hiring range for this position is $19.19 to $24.00 with a maximum of $28.79.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The Shift Supervisor supports the Store Manager in overseeing daily operations, including customer service, inventory processing, and store maintenance. They also act as a Team Lead for Store Associates and ensure compliance with health and safety regulations.

Requirements

Candidates must have at least two years of experience in a store or warehouse environment and possess the physical ability to lift up to 30 pounds. Completion of some high school is required, along with strong interpersonal and communication skills.

Skills

Customer service
Cash handling
Inventory management
Stock rotation
Merchandising
Team leadership
On-the-job training
Store security
Communication skills
Interpersonal skills
Attention to detail
Health and safety compliance
Cycle counting
Donation processing

Visa sponsorship

Not detected in the job text

Keywords

Thrift Store
Retail
Inventory Control
Customer Transactions
Merchandise Display
Health and Safety
Donation Management
Store Operations
Team Leadership
Stock Replenishment
Cash Sales
Debit Sales
OH&S Act
Warehouse Environment
Cycle Counting

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