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Added 15 mins ago
W
(CAN) Overnight Lead Department Manager
Walmart
Kamloops, BC
- Full-time
Assumes responsibility for store safety and security in the absence of the Overnight Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are…
Added 1 hour ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 1 hour ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 1 hour ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Promptly communicate shortages, breakage, spills, equipment issues, safety hazards, or other operational concerns to the Bartender, Supervisor, or Manager.
Added 1 hour ago
CC
Retail Assistant Store Manager
Canna Cabana
High River, AB
- Full-time
The Retail Assistant Store Manager at High River will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating…
Added 6 hours ago
S
Produce - Supervisor Produce TF Belmont
Sobeys
Langford, BC
- Full-time
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 6 hours ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 6 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 7 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Picton, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 7 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Pembroke, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 7 hours ago
SS
Care Manager
Sunrise Senior Living
Burlington, ON · Sunrise of Burlington ON
- Part-time
Caregiver | Personal Care Assistant | Assisted Living | Senior Care
Added 7 hours ago
S
Operations Consultant - Full Time
sephora.com
Langford, BC
- $19.85 to $24.8 CAD / hour
- Full-time
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 8 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Sooke, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 8 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 8 hours ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Richmond, BC
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 10 hours ago
CR
Pharmacy Manager / Licensee - Community Pharmacy Pharmacy Manager / Licensee - Community Pharmacy
Castleridge Rx Pharmacy
Calgary, AB
- Full-time
Pharmacy Manager / Licensee - Community Pharmacy - Calgary, AB
Added 11 hours ago
Produce - Supervisor Produce TF Belmont
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Langford, BC
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 11 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Sooke, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 12 hours ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 12 hours ago
L
Dairy/Frozen Assistant Department Manager - Full Time
Longo's
Oakville, ON
- Full-time
We are looking for a Dairy/Frozen Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 12 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 13 hours ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Promptly communicate shortages, breakage, spills, equipment issues, safety hazards, or other operational concerns to the Bartender, Supervisor, or Manager.
Added 13 hours ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 13 hours ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 13 hours ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Kawartha Lakes, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards

The Salvation Army Canada and Bermuda Territory

Support Worker

Victoria, BC, Canada

The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95. · Part-time

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Job details

Pay: The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95.
Job type: Part-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY

The Support Worker represents and applies the general philosophies and policies of the Victoria Addictions & Rehabilitation Centre (Victoria A.R.C.) to its clients, visitors, other agencies and staff.

The Mental Health & Addictions Support Worker is responsible for providing client-centered support to program participants and clients at the Victoria A.R.C.

The front desk support worker is the touchpoint for all staff, clients, visitors, volunteers and programs at the ARC. It is a critical position that requires a highly energetic, multitalented, versatile individual who is exceedingly capable of prioritizing, organizing and multi-tasking.

Front Desk Duties

Receives clients and visitors in a pleasant courteous manner and arranges for registration in accordance with established procedure;

Conscientiously observes the confidential nature of the agency's service to its clients (Transients, Long Term, ARC & CRF);

Accepts mail delivery, sorts out and distributes Clients mail, and forwards all remaining mail to the Administrative Assistant;

Operates a multiple line switchboard/intercom and maintains accurate records/message taking for incoming calls and forwards same to respective staff and/or clients;

Ensures the Front Desk Office is clean and organized to Victoria A.R.C. standards;

Monitors access to the Victoria A.R.C.;

Monitors Sign In/Out and release conditions of CRF clients;

Records pertinent information including financial and incident, accurately and according to policy on shift activity log & other recording systems;

Monitors adherence of clients to Victoria A.R.C. rules and regulations;

Does intake for new clients and ensures that intake forms are accurately completed and intake procedures are followed;

Makes general assessment of clients to determine suitability for Victoria A.R.C. residency (i.e. obvious mental/physical impairment that would preclude residency);

Assists where possible and when appropriate, in referring clients to resources & supports;

Provides clients access to their medication and follows all procedures and policies related to resident medication;

Maintains and updates client Registry;

Accepts and records payments and balancing cash;

Controls access to the Front Desk area and ensure equipment, medication, information and supplies are safe and secure;

Attendant Duties

Acts as a mobile secure and supportive presence monitoring the 1st 2nd and 3rd floors for resident behaviour as well as basic structural and operational conditions as per Policies and procedures.

Receives and interacts with residents and visitors in a pleasant courteous manner;

Provides accurate information and client-centered support to meet the needs of the residents and visitors, in accordance to Victoria A.R.C. Policies/Procedures;

Ensures that residents and visitors are respecting and adhering Victoria A.R.C. Policies & Procedures;

Maintains a client focused attitude to support and interact with the residents at the ARC;

Conscientiously observes the confidential nature of the agency's service to its residents and visitors;

Maintains a calm and secure atmosphere in the residence through quiet unobtrusive presence;

Conducts and monitors building Health, Safety, Security and Surveillance including disposal of drug paraphernalia, removal of beverage containers and other hazardous materials.

Provides information and feedback regarding resident, security and facility concerns to the Manager;

Represents The Salvation Army to the public in a courteous and professional manner;

Monitors access to and security of, the Victoria A.R.C.;

Conducts regular rounds of the Victoria A.R.C. & conducts bed checks;

Records pertinent information according to policy on appropriate logs & other recording systems;

Reports observed maintenance needs in accordance with agency procedures;

Keeps an inventory of all supplies used or required;

Performs room pack-outs and securely stores resident personal belongings according to policies & procedures;

Keeps Program Department storage area organized, clean and secure;

Ensures the public areas are clean and organized to Victoria A.R.C. standards;

Performs light janitorial duties when required;

May train Casual Support Workers;

Other Duties

Must attend all staff meetings and training seminars related to agency services if requested;

Must be prepared to participate in upgrading/training at the discretion of Program Manager;

May be assigned other related duties according to agency needs at the discretion of the Residence Manager;

WORKPLACE SAFETY AND HEALTH:

Employees, volunteers and practicum students play a key role in their personal safety and health and that of their co-workers. They are required to know and comply with all safety and health rules, policies and procedures. They are responsible for following all safe work procedures and are responsible for requesting help and education whenever they are not clearly informed or are unsure of a safe work procedure. Above all, employees, volunteers and practicum students are responsible to set a good example and cooperate in all safety and health matters and initiatives. Commitment to workplace safety and health will be demonstrated by:

Understanding and following the Victoria A.R.C. Workplace Safety and Health Procedures, its rules and its regulations.

Following all safe work procedures as set out by the Victoria A.R.C. Management and the Safe Work Procedure process.

Caring for and wearing all Personal Protective Equipment provided by Victoria A.R.C. and as applicable to the task performed.

To report all accidents, incidents, dangerous occurrences, unsafe acts or conditions, near-misses and work refusals to their direct report immediately.

To inform their direct report of any workplace hazards that are identified.

To cooperate with the Victoria A.R.C. Workplace Safety and Health Committee and others involved in safety initiatives.

To participate fully in safety training and education programs.

To protect the safety of co-workers and residents and never knowingly put co-workers or residents at risk.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education and Experience Qualifications:

High school diploma or its equivalent, including courses and/or training related to Social Work & Counselling;

Diploma in Office Administration or Customer Service preferred

Training in Conflict Management, Addictions and Mental Health

A minimum of six months related experience; two years preferred

Must understand and reflect the ARC Philosophy, Standards, and Tenets;

Must possess suitable typing skills and computer literacy;

Must be calm in busy and sometimes stressful situations;

Must be well organized;

Must pass Criminal Record Check;

Must be presentable in appearance in accordance with ARC standards;

Must possess a valid class 5 Driver's License;

Must possess and maintain an active valid Occupational First Aid Certificate;

Must have effective oral and communication skills;

Good conflict resolution and problem solving skills;

Some group facilitation experience; coaching and leadership

Demonstrates flexibility and creativity;

Must have the ability to understand and be sensitive to cultural differences;

Compensation:

The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The Support Worker provides client-centered support, manages front desk operations, and ensures the security and safety of the Victoria A.R.C. facility. They are responsible for monitoring resident behavior, conducting building rounds, and maintaining accurate records of client activities and incidents.

Requirements

Candidates must have a high school diploma or equivalent with training in social work or counseling, and a minimum of six months of related experience. A valid class 5 driver's license and an active Occupational First Aid Certificate are required.

Skills

Client support
Conflict management
Addiction support
Mental health support
Switchboard operation
Intake procedures
Record keeping
Crisis intervention
First aid
Security monitoring
Communication skills
Problem solving
Computer literacy
Group facilitation
Leadership
Janitorial maintenance

Visa sponsorship

Not detected in the job text

Keywords

Social Work
Counselling
Addictions
Mental Health
Conflict Management
First Aid
Security
Switchboard
Intake
Case Management
Facility Maintenance
Client Support
Record Keeping
Safety Procedures
Crisis Management
Administrative Support
Customer Service
Surveillance
Inventory Management
Rehabilitation

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