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Added 10 mins ago
H
Social Worker Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Reporting to the Manager and within a multidisciplinary team, the Social Worker-BSW has responsibility for professional psychosocial assessment and counseling with clients…
Added 2 hours ago
PP
Health care aide Temporary 7am to 1:30pm/ 3pm
Park Place Seniors Living, Inc.
AB · Edmonton, AB
- Part-time
Graduate of an approved Health Care Aide or Personal Support Worker course or equivalent, as recognized by Alberta Health Services.
Added 3 hours ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
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Brantford, ON
- Full-time
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Added 5 hours ago
IH
Care Aide | Community Health Worker
Interior Health Authority
Lillooet, BC
- Internship
Interior Health is seeking an experienced and dynamic Community Health Worker to join our Home Support Team in Lillooet, BC. If delivering patient-centered care is your passion and you are…
Added 5 hours ago
IH
Food Service Worker
Interior Health Authority
Vernon, BC
- Internship
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Added 5 hours ago
IH
Mental Health and Substance Use Worker | ACT Team
Interior Health Authority
Penticton, BC
- Full-time
…community-based psychiatric treatment, rehabilitation, and support to persons with serious and persistent mental illness such as schizophrenia. Among the services ACT teams provide are:…
Added 5 hours ago
IH
Care Aide | Community Health Worker
Interior Health Authority
Summerland, BC
- Internship
Interior Health is seeking an experienced and dynamic Community Health Worker to join our team at Summerland Health Centre in Summerland, BC. If delivering patient-centered care is your…
Added 5 hours ago
LH
Program Resource Worker
Lookout Housing and Health
Vancouver, BC
- Full-time
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 6 hours ago
FS
Integration Support Worker - Hourly
Family Services of Greater Vancouver
Vancouver, BC
- $25 CAD / hour
- Full-time
JOB OPPORTUNITY: Integration Support Worker - Hourly
Added 6 hours ago
NH
Therapist (MSW), Mental Health (Temporary, Full-Time)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
Provide individual and group counselling using comprehensive evidence-based mental health assessments, therapies, and interventions
Added 6 hours ago
Altitudes Bistro - 3rd Cook (Winter 2026/2027)
Northland Properties
North Vancouver, BC
…where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority…
Added 7 hours ago
VS
Certified Resident Services Attendant - Ontario (2026-11046)
Verve Senior Living
Toronto, ON
- Other
…lives as independently as they can. Delivers care based upon individual care plans, policies and procedures, and established standards of care and duties as instructed by the Health and…
Added 7 hours ago
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Amherstburg, ON
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Altitudes Bistro - 2nd Cook (Winter 2026/2027)
Northland Properties
North Vancouver, BC
…where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority…
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Northland Properties
North Vancouver, BC
…where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority…
Added 8 hours ago
A
Ingénieur En Propulsion / Propulsion Engineer
Actalent
QC · Saint-Benoît, QC
- $45 to $85 CAD / hour
- Contract
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Added 8 hours ago
ES
Health Care Aide (HCA - BV.26.48)
Excel Society
AB · Edmonton, AB
- Part-time
Referring client and family members to appropriate members of the health care team for information about issues that exceed the boundaries of the role of the worker.
Added 8 hours ago
ES
Health Care Aide (HCA - BV.26.47)
Excel Society
AB · Edmonton, AB
- Full-time
Referring client and family members to appropriate members of the health care team for information about issues that exceed the boundaries of the role of the worker.
Added 8 hours ago
A
Acheteur | Buyer
Actalent
Laval, QC
- $36 to $45 CAD / hour
- Full-time
…supplier relationships, procurement strategy, and production support activities that directly impact mission-critical…
Added 8 hours ago
C
Personal Support Service Worker
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Toronto, ON
- Part-time
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The Salvation Army Canada and Bermuda Territory

Support Worker

Victoria, BC, Canada

The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95. · Part-time

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Job details

Pay: The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95.
Job type: Part-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY

The Support Worker represents and applies the general philosophies and policies of the Victoria Addictions & Rehabilitation Centre (Victoria A.R.C.) to its clients, visitors, other agencies and staff.

The Mental Health & Addictions Support Worker is responsible for providing client-centered support to program participants and clients at the Victoria A.R.C.

The front desk support worker is the touchpoint for all staff, clients, visitors, volunteers and programs at the ARC. It is a critical position that requires a highly energetic, multitalented, versatile individual who is exceedingly capable of prioritizing, organizing and multi-tasking.

Front Desk Duties

Receives clients and visitors in a pleasant courteous manner and arranges for registration in accordance with established procedure;

Conscientiously observes the confidential nature of the agency's service to its clients (Transients, Long Term, ARC & CRF);

Accepts mail delivery, sorts out and distributes Clients mail, and forwards all remaining mail to the Administrative Assistant;

Operates a multiple line switchboard/intercom and maintains accurate records/message taking for incoming calls and forwards same to respective staff and/or clients;

Ensures the Front Desk Office is clean and organized to Victoria A.R.C. standards;

Monitors access to the Victoria A.R.C.;

Monitors Sign In/Out and release conditions of CRF clients;

Records pertinent information including financial and incident, accurately and according to policy on shift activity log & other recording systems;

Monitors adherence of clients to Victoria A.R.C. rules and regulations;

Does intake for new clients and ensures that intake forms are accurately completed and intake procedures are followed;

Makes general assessment of clients to determine suitability for Victoria A.R.C. residency (i.e. obvious mental/physical impairment that would preclude residency);

Assists where possible and when appropriate, in referring clients to resources & supports;

Provides clients access to their medication and follows all procedures and policies related to resident medication;

Maintains and updates client Registry;

Accepts and records payments and balancing cash;

Controls access to the Front Desk area and ensure equipment, medication, information and supplies are safe and secure;

Attendant Duties

Acts as a mobile secure and supportive presence monitoring the 1st 2nd and 3rd floors for resident behaviour as well as basic structural and operational conditions as per Policies and procedures.

Receives and interacts with residents and visitors in a pleasant courteous manner;

Provides accurate information and client-centered support to meet the needs of the residents and visitors, in accordance to Victoria A.R.C. Policies/Procedures;

Ensures that residents and visitors are respecting and adhering Victoria A.R.C. Policies & Procedures;

Maintains a client focused attitude to support and interact with the residents at the ARC;

Conscientiously observes the confidential nature of the agency's service to its residents and visitors;

Maintains a calm and secure atmosphere in the residence through quiet unobtrusive presence;

Conducts and monitors building Health, Safety, Security and Surveillance including disposal of drug paraphernalia, removal of beverage containers and other hazardous materials.

Provides information and feedback regarding resident, security and facility concerns to the Manager;

Represents The Salvation Army to the public in a courteous and professional manner;

Monitors access to and security of, the Victoria A.R.C.;

Conducts regular rounds of the Victoria A.R.C. & conducts bed checks;

Records pertinent information according to policy on appropriate logs & other recording systems;

Reports observed maintenance needs in accordance with agency procedures;

Keeps an inventory of all supplies used or required;

Performs room pack-outs and securely stores resident personal belongings according to policies & procedures;

Keeps Program Department storage area organized, clean and secure;

Ensures the public areas are clean and organized to Victoria A.R.C. standards;

Performs light janitorial duties when required;

May train Casual Support Workers;

Other Duties

Must attend all staff meetings and training seminars related to agency services if requested;

Must be prepared to participate in upgrading/training at the discretion of Program Manager;

May be assigned other related duties according to agency needs at the discretion of the Residence Manager;

WORKPLACE SAFETY AND HEALTH:

Employees, volunteers and practicum students play a key role in their personal safety and health and that of their co-workers. They are required to know and comply with all safety and health rules, policies and procedures. They are responsible for following all safe work procedures and are responsible for requesting help and education whenever they are not clearly informed or are unsure of a safe work procedure. Above all, employees, volunteers and practicum students are responsible to set a good example and cooperate in all safety and health matters and initiatives. Commitment to workplace safety and health will be demonstrated by:

Understanding and following the Victoria A.R.C. Workplace Safety and Health Procedures, its rules and its regulations.

Following all safe work procedures as set out by the Victoria A.R.C. Management and the Safe Work Procedure process.

Caring for and wearing all Personal Protective Equipment provided by Victoria A.R.C. and as applicable to the task performed.

To report all accidents, incidents, dangerous occurrences, unsafe acts or conditions, near-misses and work refusals to their direct report immediately.

To inform their direct report of any workplace hazards that are identified.

To cooperate with the Victoria A.R.C. Workplace Safety and Health Committee and others involved in safety initiatives.

To participate fully in safety training and education programs.

To protect the safety of co-workers and residents and never knowingly put co-workers or residents at risk.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education and Experience Qualifications:

High school diploma or its equivalent, including courses and/or training related to Social Work & Counselling;

Diploma in Office Administration or Customer Service preferred

Training in Conflict Management, Addictions and Mental Health

A minimum of six months related experience; two years preferred

Must understand and reflect the ARC Philosophy, Standards, and Tenets;

Must possess suitable typing skills and computer literacy;

Must be calm in busy and sometimes stressful situations;

Must be well organized;

Must pass Criminal Record Check;

Must be presentable in appearance in accordance with ARC standards;

Must possess a valid class 5 Driver's License;

Must possess and maintain an active valid Occupational First Aid Certificate;

Must have effective oral and communication skills;

Good conflict resolution and problem solving skills;

Some group facilitation experience; coaching and leadership

Demonstrates flexibility and creativity;

Must have the ability to understand and be sensitive to cultural differences;

Compensation:

The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The Support Worker provides client-centered support, manages front desk operations, and ensures the security and safety of the Victoria A.R.C. facility. They are responsible for monitoring resident behavior, conducting building rounds, and maintaining accurate records of client activities and incidents.

Requirements

Candidates must have a high school diploma or equivalent with training in social work or counseling, and a minimum of six months of related experience. A valid class 5 driver's license and an active Occupational First Aid Certificate are required.

Skills

Client support
Conflict management
Addiction support
Mental health support
Switchboard operation
Intake procedures
Record keeping
Crisis intervention
First aid
Security monitoring
Communication skills
Problem solving
Computer literacy
Group facilitation
Leadership
Janitorial maintenance

Visa sponsorship

Not detected in the job text

Keywords

Social Work
Counselling
Addictions
Mental Health
Conflict Management
First Aid
Security
Switchboard
Intake
Case Management
Facility Maintenance
Client Support
Record Keeping
Safety Procedures
Crisis Management
Administrative Support
Customer Service
Surveillance
Inventory Management
Rehabilitation

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