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Added 34 mins ago
TA
Senior Software Engineer
Treasure AI
Vancouver, BC
- $132,500 to $171,000 CAD / year
- Full-time
…Studio and RT2.0 engine. Operating at the intersection of deep engineering and product execution, you will help a high-performing squad build mission-critical, realtime personalization and…
Added 2 hours ago
CG
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- Full-time
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Added 2 hours ago
VE
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- Full-time
…energy for construction sites, remote sites, telecommunications, security, events, and special…
Added 2 hours ago
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Our Li-Cube units are used on construction sites, remote sites, security projects, telecommunications, events, and special applications. By joining us, you will help build real products…
Added 2 hours ago
J
Project Manager (Mining)
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Montreal, QC
- Full-time
…commissioning. You will act as a central point of contact between engineering and construction teams, internal stakeholders, and external partners, ensuring adherence to timelines, budgets,…
Added 2 hours ago
E
Tests and Validations Specialists
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Montreal, QC
- Full-time
Bachelor’s or Master’s degree in Electrical Engineering, or related field.
Added 4 hours ago
H
Senior Designer, ICT/Security
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Calgary, AB · Toronto, ON
- Full-time
HDR has immediate openings for Senior ICT (Information & Communication Technology)/Physical Security Engineers to join our team. In this dynamic role, you’ll forge powerful relationships…
Added 5 hours ago
MI
Jr Weld Technician
Martinrea International
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- Full-time
…approximately 19,000 skilled and motivated people at manufacturing, engineering and technical centers in Canada, the United States, Mexico, Brazil, Germany, Slovakia, Spain and China. Our…
Added 5 hours ago
C-
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Rivière-Saint-Jean, QC
- Full-time
Added 6 hours ago
TI
Licensed 310T Mechanic
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Added 6 hours ago
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…excellence, making us an industry leader. We are aerospace engineering experts, creating 16 different airtanker types, converting hundreds of aircraft into airtankers. We are aviation…
Added 7 hours ago
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Mechanical Laboratory Technician
PLP
Montreal, QC
- Full-time
Analyze, and interpret test data; prepare technical reports and summaries for engineering teams.
Added 7 hours ago
ME
Project Engineer - Electrical Construction
Mass. Electric Construction Co.
Toronto, ON
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Added 7 hours ago
NDT Technician
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Added 7 hours ago
Aircraft Maintenance Engineer (Vancouver)
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Added 8 hours ago
Senior Client Portfolio Manager (FX Dealer)
Ebury
Toronto, ON
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
Added 8 hours ago
Sales Executive Partnerships - FX Sales
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Montreal, QC
Added 8 hours ago
Business Developer (FX Financial Solutions)
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Toronto, ON
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
Added 8 hours ago
Branch Manager - FX Sales
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Montreal, QC
Added 8 hours ago
JI
Senior Product Manager
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- Full-time
Work closely with Engineering to understand architecture, technical dependencies, scalability, security, technical debt, and delivery trade-offs.
Added 9 hours ago
BT
IT & Innovation Consultant, SR&ED
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Windsor, ON
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Added 9 hours ago
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Mécanicien (ne)
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Added 9 hours ago
S&
Lead Instrumentation & Controls Engineer 1 - Nuclear
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
…This is expanding work in the Instrumentation and Controls Engineering group. You will work on major process controls engineering projects in the following…
Added 9 hours ago
AS
Senior Software Development Engineer in Test (SDET) – Digital Banking
Aequilibrium Software Inc.
Remote, Canada
- $100,000 to $120,000 CAD / year
- Full-time
- Remote
Aequilibrium is a Canadian digital transformation and software engineering company specializing in digital banking, financial services, customer experience, and emerging technologies. We…
Added 9 hours ago
K
Consultant - Cyber Response
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Halifax, NS · ON · Toronto, Ontario
- Full-time
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The Salvation Army Canada and Bermuda Territory

Telco Analyst

Toronto, ON, Canada
Territorial Headquarters, Canada

The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40. · Full-time

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Job details

Pay: The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40.
Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose

The Telephony Specialist is responsible for the design, implementation, administration, support, and continuous improvement of enterprise telecommunications and internet services across the organization. This role ensures the reliability, scalability, security, and performance of voice and communication systems, including VoIP infrastructure, telephony platforms, network connectivity, and related technologies. The Telephony Specialist serves as a subject matter expert, working closely with business units, vendors, and IT teams to deliver high-quality communication services that support organizational operations and strategic objectives.

Key Responsibilities

Lead the design, implementation, and ongoing optimization of enterprise telephony, VoIP, internet, and communication services across the organization.
Act as the technical lead for telecommunications projects, including system upgrades, migrations, integrations, and new technology deployments.
Manage and administer telephony platforms, VoIP systems, PBX environments, analog services, fax solutions, livestreaming services, and related communication technologies.
Collaborate with internal stakeholders to ensure communication systems are scalable, reliable, secure, and aligned with business requirements.
Develop, maintain, and enhance telecommunications policies, procedures, disaster recovery plans, and operational documentation.
Monitor telecommunications infrastructure performance, troubleshoot issues, and implement corrective actions to minimize service disruptions.
Manage vendor relationships, coordinate service providers, support contract renewals, and monitor telecommunications service agreements.
Perform system administration, security audits, backups, upgrades, and maintenance activities for telephony and related network services.
Provide technical support, user training, and guidance on supported communication technologies, mobile devices, and telephony solutions.
Maintain telecommunications asset inventories, technical documentation, performance reports, and provide mentoring and technical guidance to junior team members.

Skills, Experience & Education

College diploma or university degree in Computer Science, Information Technology, Telecommunications, or a related field; equivalent experience will also be considered.
Minimum five (5) years of progressive experience managing enterprise telecommunications, voice, and communication environments.
Minimum two (2) years of experience installing, configuring, maintaining, and supporting network infrastructure and communications systems.
Strong expertise in VoIP technologies, IP telephony architecture, telecommunications services, and communication system administration.
Solid understanding of networking principles including TCP/IP, BGP, OSPF, VLANs, subnetting, firewalls, routing, switching, and network security concepts.
Experience supporting enterprise communication platforms, internet services, PBX systems, Microsoft technologies, and cloud-based communications solutions.
Certifications such as ITIL, Cisco, Microsoft 365, Azure, or related telecommunications and networking credentials are considered strong assets.
Excellent analytical and problem-solving skills with the ability to identify root causes, evaluate risks, and implement effective solutions.
Strong communication, presentation, customer service, and relationship management skills with the ability to work effectively with technical and non-technical stakeholders.
Highly organized and self-motivated professional with demonstrated ability to manage competing priorities, work independently, and perform effectively in a fast-paced, team-oriented environment.

Compensation:

The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The Telephony Specialist is responsible for the design, implementation, and administration of enterprise telecommunications and VoIP infrastructure. This role acts as a technical lead for communication projects while ensuring system reliability, security, and performance across the organization.

Requirements

Candidates must possess a college diploma or university degree in a related field and at least five years of progressive experience in enterprise telecommunications. Strong expertise in VoIP, network infrastructure, and relevant certifications like Cisco or Microsoft are required.

Skills

VoIP
Telecommunications
Network Infrastructure
PBX
TCP/IP
BGP
OSPF
VLANs
Firewalls
Routing
Switching
Network Security
Microsoft 365
Azure
ITIL
System Administration

Visa sponsorship

Not detected in the job text

Keywords

Telephony
VoIP
Enterprise Telecommunications
Network Infrastructure
PBX
TCP/IP
BGP
OSPF
VLANs
Subnetting
Firewalls
Routing
Switching
Network Security
Microsoft 365
Azure
ITIL
Cisco
Disaster Recovery
System Administration
Cloud-based Communications
Technical Support
Vendor Management
Infrastructure Performance
Communication Systems

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