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Added 22 mins ago
Product Owner - Asset Management, Temporary
Aviso
Toronto, ON
Full-time
…the product backlog and will work closely with our skilled Delivery Teams to bring the product vision to life. The Product Owner ensures the delivery team's work is maximized in obtaining…
Added 22 mins ago
Customer Service Agent-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
Other
…a comprehensive benefits package. Reporting to the Customer Service Supervisor, the incumbent will be responsible for the following…
Added 23 mins ago
Product Owner - Asset Management, Temporary
Aviso Wealth
Remote, Canada
$70 to $85 CAD / hour
Full-time · Remote
…the product backlog and will work closely with our skilled Delivery Teams to bring the product vision to life. The Product Owner ensures the delivery team’s work is maximized in obtaining…
Added 23 mins ago
Product Owner - Asset Management, Temporary
Aviso Wealth
Remote, Canada
$70 to $85 CAD / hour
Full-time · Remote
…the product backlog and will work closely with our skilled Delivery Teams to bring the product vision to life. The Product Owner ensures the delivery team’s work is maximized in obtaining…
Added 1 hour ago
Freight Manager
DelGate Logistics
Vancouver, BC
Full-time
DelGate Logistics is growing and is looking for an experienced Freight Manager to lead and expand our freight operations.
Added 1 hour ago
Global Account Manager
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Toronto, ON · North York, ON
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…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 2 hours ago
(CAN) Pharmacy Assistant
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Hamilton, ON
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…Operations required of a team player. They are a key member in the delivery of superior customer…
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Toronto, ON · Scarborough, ON
Full-time
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Added 2 hours ago
Senior Project Manager
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Calgary, AB
Full-time
The Senior Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements.
Added 2 hours ago
Produce - Clerk Produce
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Oakville, ON
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 4 hours ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Develop, implement, monitor, and evaluate departmental policies, procedures, workflows, and service delivery models to support operational excellence and evidence-based practice.
Added 4 hours ago
Hospital to Home (H2H) Coordinator
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Brantford, ON
Full-time
Reporting to the Clinical Manager Access & Flow, the BCHS Hospital to Home (H2H) Coordinator in collaboration with the patient, family/supports, physician, and members of the clinical team…
Added 4 hours ago
Nurse-Led Outreach Team (NLOT) RN
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Clinical Manager, the Nurse Led Outreach Team (NLOT) Nurse provides clinical consultation, education, and mentorship to interprofessional teams within Long Term Care Homes…
Added 4 hours ago
Bid Manager
Recruitment By Design
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
…project opportunities across our relevant sectors. The Bid Manager will develop winning strategies, facilitate the process of delivering a bid response, prepare creative graphic responses…
Added 7 hours ago
Server Assistant
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Whistler, BC
Up to $19.25 CAD / hour
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…an enjoyable dining experience by providing quality customer service. They greet and direct guests, they assist servers with food delivery, table maintenance and side duties to ensure that…
Added 7 hours ago
Front End - Manager Front End
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Stoney Creek, NB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 8 hours ago
Senior Project Manager
BGIS
Calgary, AB
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The Senior Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements.
Added 8 hours ago
Office Administrator
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Added 9 hours ago
Technical Advisor
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Montreal, QC
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Added 9 hours ago
Pro Account Sales Associate : Part Time - CHINOOK
The Home Depot Canada
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…and accurately. Communicates order information to Pullers and Delivery Will Call Coordinators accurately so that the customer’s expectations are met and the best possible service is…
Added 10 hours ago
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Added 10 hours ago
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Added 10 hours ago
Project Manager-Construction
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Join our veteran-led, family-owned SERVPRO franchise team! As the Project Manager, you’ll orchestrate daily operations, mentor employees, and deliver exceptional service - making fire and…
Added 10 hours ago
Human Resources Consultant
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Full-time
Provide support to HR Manager in updating policies, directives, guides and tools related to the corporate staffing program
Added 10 hours ago
Seamstress
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…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…

The Salvation Army in Canada

Case Worker - Temporary

Victoria, BC, Canada

Pay: The target hiring range for this position is $24.47 to $30.59 with a maximum of $36.71.
Job type: Part-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY:

The role is focused on helping individuals find solutions to problems of social adjustment that are difficult for individuals to navigate on their own.

Accountabilities

The incumbent may perform all, some, or similar range of duties.

Case Management:
Utilize best practices in professional collaboration to work with partners across Canada but not limited to law enforcement, children’s aid, Indigenous organizations, primary and emergent healthcare.
Develop case plans, utilize case management tools, report case notes, and develop strategy for clients within caseload, providing case management, case coordination, and various referrals.
Identify & complete paperwork for various applications.
Provide home visits and in-home training for various program participants when required by programs.
Support relevant volunteers and co-workers in implementing programming across multiple program sites and provide input to program design.
Provide consultation support to community agencies and refer to different training opportunities.
Assess client suitability to internal and external programs and agencies as required.
Ascertain and provide participants with referral services within the community and/or social services resources.
Ensure client supervision and safety in designated programs and comply with relevant program Policies and Procedures.
General Program Support:
Contribute and provide recommendations on the development of new and existing programs for clients, assist with statistics collection, and measure tangible outcomes.
Utilize knowledge of issues pertaining to the scope of program(s) to contribute to the development of program(s) materials and partnerships.
Contribute to the development of administrative frameworks and best practices for program delivery, including new and innovative approaches to programming and community involvement, creative approaches to crisis intervention and cross industry collaboration.
Ensure that program procedures are maintained in own work and when providing recommendations to others, support the Program Manager in developing relevant policies and present to the Leadership team, contribute to drafting of various learning guides and facilitator materials, where required.
Provide coordination and administrative assistance in the delivery of designated programs, follow outcomes matrixes to attain reportable/significant outcomes, complete monthly reports, and end of project reports.
Seek community donations and in-kind support for minor programming items, develop relationships with external stakeholders, participate in community-based events & represent organization within the scope of their duties as per the Leadership request.
Assist Management team in establishing meaningful connections with community partners, support and participate in stakeholder evaluations and focus groups, attend offsite meetings with stakeholders as required including sitting as active members on community committees.
Maintain appropriate records and statistics, ensures that all required documentation is accurate and complete.
Professional Development
Participate in training, meetings, case management development, administrative system orientations, as required.
Participate in test-run programming and utilize provided learning lab techniques to contribute to refining of the project concepts, materials, and delivery.
Responsible to model positive behaviours & boundaries to clients and contribute to the mission and goals of The Salvation Army.
Performs other work-related duties as assigned.

Working Conditions

The incumbent’s work environment is typically in an office environment.
This position requires a moderate amount of keyboarding/manual record keeping and Those served by the program usually relate information that is highly disturbing in nature and will require intentional debrief and consultation.
The incumbent will work under the following disagreeable conditions:
Isolation
Monotony
Odors
Dealing with behavioral challenges
Verbal abuse
Work schedule affecting lifestyle
Exposure to bodily fluids, bodily waste
Exposure to drugs and alcohol
The incumbent may have little to no travel required.
The incumbent may be required to carry pager/walkie talkie.
Shift work may be required.
May work on call.
The job incumbent may be exposed to the risk of minor to moderate injury or illness due to:
Physical attacks by others
Exposure to infectious diseases
Sharp objects
Other dangerous situations
Experience moderate physical exertion causing fatigue, may be required to lift up to 20 pounds with no assistance from others.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Experience And Qualifications

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Alternative combination of education and Experience may be considered.

Education, Qualifications And Certifications

Completion of a formal post-secondary/college diploma program of 2 academic years in Social Services or in a related field
An equivalent combination of education and experience may be considered.

Experience And Knowledge

Two years of prior related experience, including experience in a social service setting, supervision experience, experience working with marginalized individuals, and a social services background
Valid certification in First Aid/CPR, WHMIS, and Non-violent crisis intervention training would be valued assets
Proficient in Microsoft Office (i.e., Word, Excel, Publisher, Access, and PowerPoint); the Internet and Email
Proficient in administration and files management procedures.

Skills And Capabilities

Maintain and promote a positive image of The Salvation Army by providing a high caliber of services and dealing with others in a courteous and professional manner.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
The incumbent will have good verbal and non-verbal communication skills.
Strong understanding of professional boundaries when working with a vulnerable population
Patience and ability to deescalate situations.
Strong service ethic and a friendly disposition with the public.
Adaptability to change and frequent interruptions.
Team oriented and able to take initiative.
Willingness to work with people from diverse cultural backgrounds.
Problem solving skills.
Team player.
Organized and attentive to details.
Comfort in dealing with ambiguity.
Strong listening skills.
Ability to motivate others and manage relationships.
Ability to follow all MU’s organizational policies and procedures.
Negotiating skills.
Ability to complete tasks with minimum amount of supervision.
Ability to manage stress and workload in a positive manner.
Ability and willingness to work with, support, and serve marginalized people in a compassionate, non-judgmental manner.
Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation

The target hiring range for this position is $24.47 to $30.59 with a maximum of $36.71.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

The case worker will provide case management, coordination, and referral services to support individuals with social adjustment challenges. They will also contribute to program development, maintain accurate records, and represent the organization in community-based events.

Requirements

Candidates must possess a post-secondary diploma in Social Services or a related field and at least two years of relevant experience. Proficiency in Microsoft Office and strong interpersonal skills are required to effectively support marginalized populations.

Skills

Case management
Crisis intervention
Social services
Documentation
Communication skills
Conflict de-escalation
Relationship management
Administrative support
Microsoft Office
First Aid
CPR
WHMIS
Non-violent crisis intervention
Problem solving
Teamwork
Professional boundaries

Visa sponsorship

Not detected in the job text

Keywords

Case Management
Social Services
Crisis Intervention
Non-profit
Community Outreach
Microsoft Office
First Aid
CPR
WHMIS
Non-violent Crisis Intervention
Case Coordination
Referral Services
Stakeholder Engagement
Administrative Support
Program Development
Record Keeping
Vulnerable Populations
Professional Ethics
Conflict Resolution
Social Adjustment

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