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Added 4 mins ago
TA
Inventory and Component Repair Sr. Manager
Top Aces
Saguenay, QC
- Full-time
…the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every…
Added 4 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 4 mins ago
V
CPX Technical Supervisor (Degelis, Quebec, CA)
Vestas
Quebec, QC
- Full-time
Superviseur principal de chantier (Lead Supervisor) – Installation et mise en service d’éoliennes
Added 4 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 4 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…Resources roles as required, helping to maintain continuity of service during absences, periods of increased workload, or other operational needs. This includes supporting key HR processes…
Added 19 mins ago
UO
Administrative Manager, Finance and Operations
University of Waterloo
Waterloo, ON · Psychology, Anthropology, Soci
- Full-time
The Administrative Manager, Finance and Operations, is responsible for managing and coordinating the operational administrative functions of the School and finance-related support with…
Added 35 mins ago
D
Advisor, Securities
Desjardins
Amos, QC · La Sarre, QC · Montreal, QC · Rouyn-Noranda, QC · Val-d'Or, QC · Service Signature Abitibi-Témiscamingue et Nord-du-Québec
- Full-time
…objectives and strategies. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You help analyze member/client needs,…
Added 35 mins ago
A
HR Solutions Partner
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
This role reports to the Global HR Solutions Director/Solutions Manager, and works closely day to day with the Global HR Business Partners.
Added 49 mins ago
Assistant Store Manager
Pandora
Newmarket, ON
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering…
Added 49 mins ago
Twelve (12) Powerline Technician - Certified Power Line Person - Apprentices
Toronto Hydro
Toronto, ON
Engages in job planning with the Crew Leader and/or Manager and follows the plan
Added 49 mins ago
MANAGEMENT CONSULTANT
City of Toronto
Toronto, ON
Reporting to the Manager, Business Services, the Management Consultant provides consulting services to senior leadership and key stakeholders within the Housing Secretariat Division to…
Added 1 hour ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
Merck
Charlottetown, PE
- Full-time
We are seeking an experienced Manager, Supply Chain Management to lead the Supply Chain function at our companies Animal Health manufacturing site in Prince Edward Island.
Added 1 hour ago
K
Senior Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
Our Technology Strategy & Digital Transformation team is looking for a Senior Manager to advise business and technology leaders on complex transformation priorities. The successful…
Added 1 hour ago
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Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
Our Technology Strategy & Digital Transformation team is looking for a Manager to help organizations align technology investments with business priorities. The successful candidate will…
Added 1 hour ago
AG
Territory Manager
Acosta Group
AB · Alberta, Canada
- Full-time
As a Territory Manager, you will partner with major retail accounts, dealers, and your field team to identify market-level opportunities, train retail associates, and increase brand…
Added 1 hour ago
AG
Territory Manager
Acosta Group
SK · Saskatchewan, Canada
- Full-time
As a Territory Manager, you will partner with major retail accounts, dealers, and your field team to identify market-level opportunities, train retail associates, and increase brand…
Added 1 hour ago
A
R&D Test Manager (Software - Validation & Verification)
Actalent
Ottawa, ON · Nepean, ON
- $145,000 to $195,000 CAD / year
- Full-time
Job Title: R&D Test Manager (Software - Validation & Verification)
Added 1 hour ago
A
R&D Test Manager (Software - Validation & Verification)
Actalent
Ottawa, ON · Nepean, ON
- $145,000 to $195,000 CAD / year
- Full-time
Job Title: R&D Test Manager (Software - Validation & Verification)Job Description
Added 1 hour ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
…provincial ministries, health agencies, and community and social service organizations to design and deliver meaningful, lasting…
Added 1 hour ago
K
Customer Service/Order Manager
Kelly
Markham, ON
- $26 USD / hour
- Full-time
Kelly Services is currently seeking an experienced and detail-oriented Customer Service/Order Management Representative to join our client’s team in Markham.
Added 1 hour ago
B
Business Development Manager
BMO
Vancouver, BC · WGA
- Full-time
Boldly Grow the Good in Business and Life - Become BMO's next Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in Vancouver BC this…
Added 2 hours ago
S
Operations & Business Manager
SafetyCo
Vaughan, ON
- Full-time
The Operations & Business Manager is the operational backbone of SafetyCo’s Workforce division. This is a fast-paced, high-ownership role for someone who thrives on juggling multiple…
Added 2 hours ago
AS
office mananger
A Smith Plumbing Drain & Heating
Toronto, ON
- Full-time
…with customers to deliver reliable, timely, and high-quality service solutions. The organization values professionalism, clear communication, and strong customer relationships, creating a…
Added 2 hours ago
T
Personal Banking Associate - Ste-Dorothée (Full-time, 37.5h/week)
TD
Laval, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
The Line Manager - Exports is responsible for the commercial performance, profitability, and strategic growth of assigned export trade(s) from Canada. This role owns the development and…

The Salvation Army in Canada

Caseworker

Regina, SK, Canada

The target hiring range for this position is $21.96 to $27.45 with a maximum of $32.94. · Full-time

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Job details

Pay: The target hiring range for this position is $21.96 to $27.45 with a maximum of $32.94.
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY:

The role is focused on helping individuals find solutions to problems of social adjustment that are difficult for individuals to navigate on their own.

Accountabilities

The incumbent may perform all, some, or similar range of duties.

Case Management
Utilize best practices in professional collaboration to work with partners across Canada but not limited to law enforcement, children’s aid, Indigenous organizations, primary and emergent healthcare.
Develop case plans, utilize case management tools, report case notes, and develop strategy for clients within caseload, providing case management, case coordination, and various referrals.
Identify & complete paperwork for various applications.
Provide home visits and in-home training for various program participants when required by programs.
Support relevant volunteers and co-workers in implementing programming across multiple program sites and provide input to program design.
Provide consultation support to community agencies and refer to different training opportunities.
Assess client suitability to internal and external programs and agencies as required.
Ascertain and provide participants with referral services within the community and/or social services resources.
Ensure client supervision and safety in designated programs and comply with relevant program Policies and Procedures.
General Program Support:
Contribute and provide recommendations on the development of new and existing programs for clients, assist with statistics collection, and measure tangible outcomes.
Utilize knowledge of issues pertaining to the scope of program(s) to contribute to the development of program(s) materials and partnerships.
Contribute to the development of administrative frameworks and best practices for program delivery, including new and innovative approaches to programming and community involvement, creative approaches to crisis intervention and cross industry collaboration.
Ensure that program procedures are maintained in own work and when providing recommendations to others, support the Program Manager in developing relevant policies and present to the Leadership team, contribute to drafting of various learning guides and facilitator materials, where required.
Provide coordination and administrative assistance in the delivery of designated programs, follow outcomes matrixes to attain reportable/significant outcomes, complete monthly reports, and end of project reports.
Seek community donations and in-kind support for minor programming items, develop relationships with external stakeholders, participate in community-based events & represent organization within the scope of their duties as per the Leadership request.
Assist Management team in establishing meaningful connections with community partners, support and participate in stakeholder evaluations and focus groups, attend offsite meetings with stakeholders as required including sitting as active members on community committees.
Maintain appropriate records and statistics, ensures that all required documentation is accurate and complete.
Professional Development
Participate in training, meetings, case management development, administrative system orientations, as required.
Participate in test-run programming and utilize provided learning lab techniques to contribute to refining of the project concepts, materials, and delivery.
Responsible to model positive behaviours & boundaries to clients and contribute to the mission and goals of The Salvation Army.
Performs other work-related duties as assigned.

Critical Relationship Management

Internal: MU leaders and staff, clients and their family members, volunteers.

External: Might have to communicate with community members, community groups/organizations, police, and agencies.

Managerial/Technical Responsibilities

Direct reports: None.

Responsible as a group/work leader, ensuring workflow is maintained, and checking results.

May provide general coordination and guidance to non-supervisory staff and volunteers within the scope of own work without having formal authority over them.

Financial And Material Management

Minor material responsibilities (access to confidential information)
Responsible for the safekeeping of materials and equipment for own use.
No financial responsibilities.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

Working Conditions

The incumbent’s work environment is typically in an office environment.
This position requires a moderate amount of keyboarding/manual record keeping and Those served by the program usually relate information that is highly disturbing in nature and will require intentional debrief and consultation.
The incumbent will work under the following disagreeable conditions:
Isolation
Monotony
Odors
Dealing with behavioral challenges
Verbal abuse
Work schedule affecting lifestyle
Exposure to bodily fluids, bodily waste
Exposure to drugs and alcohol
The incumbent may have little to no travel required.
The incumbent may be required to carry pager/walkie talkie.
Shift work may be required.
May work on call.
The job incumbent may be exposed to the risk of minor to moderate injury or illness due to:
Physical attacks by others
Exposure to infectious diseases
Sharp objects
Other dangerous situations
Experience moderate physical exertion causing fatigue, may be required to lift up to 20 pounds with no assistance from others.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Experience And Qualifications

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Alternative combination of education and experience may be considered.

Education, Qualifications And Certifications

Completion of a formal post-secondary/college diploma program of 2 academic years in Social Services or in a related field
An equivalent combination of education and experience may be considered

Experience And Knowledge

Two years of prior related experience, including experience in a social service setting, supervision experience, experience working with marginalized individuals, and a social services background
Valid certification in First Aid/CPR, WHMIS, and Non-violent crisis intervention training would be valued assets
Proficient in Microsoft Office (i.e., Word, Excel, Publisher, Access, and PowerPoint); the Internet and Email
Proficient in administration and files management procedures

Skills And Capabilities

Maintain and promote a positive image of The Salvation Army by providing a high caliber of services and dealing with others in a courteous and professional manner.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
The incumbent will have good verbal and non-verbal communication skills.
Strong understanding of professional boundaries when working with a vulnerable population
Patience and ability to deescalate situations.
Strong service ethic and a friendly disposition with the public.
Adaptability to change and frequent interruptions.
Team oriented and able to take initiative.
Willingness to work with people from diverse cultural backgrounds.
Problem solving skills.
Team player.
Organized and attentive to details.
Comfort in dealing with ambiguity.
Strong listening skills.
Ability to motivate others and manage relationships.
Ability to follow all MU’s organizational policies and procedures.
Negotiating skills.
Ability to complete tasks with minimum amount of supervision.
Ability to manage stress and workload in a positive manner.
Ability and willingness to work with, support, and serve marginalized people in a compassionate, non-judgmental manner.

Compensation

The target hiring range for this position is $21.96 to $27.45 with a maximum of $32.94.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Develop and coordinate client case plans, assess needs and program suitability, maintain case records, and connect clients with community and social service resources. Support program delivery and development through reporting, stakeholder collaboration, volunteer coordination, and contributions to policies, materials, and outcome measurement.

Requirements

A two-year post-secondary diploma in Social Services or a related field is required, with an equivalent combination of education and experience potentially considered. The role calls for two years of related experience, including work in social services and with marginalized individuals; First Aid/CPR, WHMIS, and non-violent crisis intervention certifications are valued assets.

Skills

Case Management
Case Coordination
Client Assessment
Referral Services
Crisis Intervention
De-escalation
Professional Boundaries
Communication
Problem Solving
Relationship Management
Record Keeping
Program Coordination
Community Partnerships
Microsoft Office
File Management
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Case Management
Case Coordination
Social Services
Client Case Plans
Client Assessment
Community Referrals
Crisis Intervention
Non-violent Crisis Intervention
First Aid
CPR
WHMIS
Microsoft Word
Microsoft Excel
Microsoft Publisher
Microsoft Access
Microsoft PowerPoint
Internet
Email
File Management
Record Keeping
Outcome Measurement
Program Development
Stakeholder Engagement
Community Partnerships
Volunteer Coordination
Confidentiality
Professional Boundaries
De-escalation

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