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The Salvation Army in Canada

Christmas Kettle Assistant

St. Catharines, ON, Canada

The target hiring range for this position is $17.95 to $22.08 with a maximum of $26.20. · Full-time

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Job details

Pay: The target hiring range for this position is $17.95 to $22.08 with a maximum of $26.20.
Job type: Full-time
Apply by: Dec 6, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 6, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

The Christmas Support Worker provides support to the Community and Family Services during the Christmas season on a temporary basis.

Accountabilities

Assist with promoting, coordinating and overseeing the activities of Christmas Kettle Campaign Worker staff and/or volunteers.
Assist with overseeing the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers.
Assist with the orientation and performance management of kettle worker staff and/or volunteers.
Assist the Christmas Kettle Coordinator with scheduling kettle staff and/or volunteers and responds to emergency absences, etc.
Foster and maintain positive working relationships with kettle sites.
Coordinate the delivery and pick-up of kettles to/from sites daily, ensuring the security of donations.
May deliver and pick-up kettles in an emergency situation.
Host at a kettle as required ensuring necessary coverage for breaks, etc.
Ensure that kettle locations have adequate supplies of literature etc.
Assist with transferring the kettle contents into the deposit bags for processing.
Complete shift reminder phone calls and/or voice mail messages for volunteers
Perform other related duties as required.

Working Conditions

This is a temporary full time position based on 40 hours per week.
Shifts may include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break.
Flexibility in scheduling is required, as the hours may increase as per operational requirements.
Ability to lift/move up to 20 lbs. (11.34 kgs) in a safe manner.
Required to wear appropriate Salvation Army identification.
Local travel is associated with this position.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct.

Education, Qualifications And Certifications

Completed High School or equivalent.

Experience And Skilled Knowledge Requirements

Minimum of one (1) year of prior related experience working in community-based programs would be a definite asset.
Experience in office administration.
Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL).
Valid Ontario Class “G” Driver’s License, provide an original copy of current driver’s abstract for review and verification that it satisfactory to The Salvation Army, in its sole discretion, is required.

Skills And Capabilities

Excellent interpersonal skills, integrity, and adaptability.
Ability to multi-task and work well in a fast-paced office setting; attention to detail, problem solving and analytical skills.
Self-motivated/disciplined.
Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
Ability to maintain information in confidence and exercise good judgement.
Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Exhibit good listening skills, have strong oral/written communication skills.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Honest, courteous, and punctual; prepared to act in the best interest of employer.
Represent the organization in a positive, professional, and engaging manner.
Treat the property of The Salvation Army with due care and caution.
Attentive listening skills for the purpose of supervision, coaching, and conflict resolution.
Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $17.95 to $22.08 with a maximum of $26.20.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Apply About employer

More about this job

Responsibilities

Support the Christmas Kettle Campaign by coordinating and scheduling staff and volunteers, maintaining relationships with kettle sites, and helping oversee campaign operations. Coordinate daily kettle delivery and pickup, help secure and process donations, provide site coverage and supplies, and communicate shift reminders to volunteers.

Requirements

A high school diploma or equivalent is required, along with office administration experience and strong skills using Microsoft Word and Excel. Community-program experience is an asset; a valid Ontario Class G driver’s license, satisfactory driver’s abstract and background screening, and strong communication, organizational, and interpersonal skills are required.

Skills

Interpersonal Skills
Scheduling
Volunteer Coordination
Office Administration
Microsoft Word
Microsoft Excel
Communication
Attention To Detail
Problem Solving
Multitasking
Confidentiality
Teamwork
Adaptability
Coaching
Conflict Resolution
Valid Ontario Class G Driver’s License

Visa sponsorship

Not detected in the job text

Keywords

Christmas Kettle Campaign
Community And Family Services
Volunteer Coordination
Staff Scheduling
Campaign Operations
Orientation
Performance Management
Kettle Site Relationships
Kettle Delivery And Pickup
Donation Security
Donation Processing
Volunteer Communications
Office Administration
Microsoft Word
Microsoft Excel
Community-Based Programs
Interpersonal Skills
Problem Solving
Analytical Skills
Confidentiality
Teamwork
Coaching
Conflict Resolution
Occupational Health And Safety
Ontario Class G Driver’s License
Background Check

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