Christmas Kettle Coordinator
- Sudbury, ON, Canada
The target hiring range for this position is $17.95 to $22.08 with a maximum of $26.20. · Full-time
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Job details
- Pay
- The target hiring range for this position is $17.95 to $22.08 with a maximum of $26.20.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Accountabilities
Job Description:
Incumbent may perform all, some, or similar range of duties as below:
Governance Boards and Councils: n/a
Education, Qualifications And Certifications
The target hiring range for this position is $17.95 to $22.08 with a maximum of $26.20.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Accountabilities
Job Description:
Incumbent may perform all, some, or similar range of duties as below:
- Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign.
- Provide support in getting Kettles to zone locations prior to staff and/or volunteer’s arrival at Campaign onset.
- Ensure all Kettle donations are delivered to secure location at shift completion.
- Communicate daily issues and supply deficiencies to the supervisor.
- Orient and remind staff/volunteers on proper Kettle handling and duties as required.
- Supervise, support and assign (as required) staff and/or volunteers throughout the Campaign.
- Visit locations intermittently.
- Remain at the Kettle for the full shift (until relieved), ensuring security of donations received.
- Respond to questions/queries from potential donors regarding SA ministries and programs.
- Promote, coordinate, and oversee the activities of Christmas Kettle Campaign Worker staff and/or volunteers.
- Oversee the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers.
- Will participate in recruitment of kettle worker staff and/or volunteers.
- Orientation and performance management of kettle worker staff and/or volunteers.
- Coordinate the schedule for kettle staff and/or volunteers and respond to emergency absences, etc.
- Foster and maintain positive working relationships with kettle sites.
- Coordinate the delivery and pick-up of kettles to/from sites daily, ensuring the security of donations; may deliver and pick-up kettles in an emergency situation.
- Ensure that kettle locations have adequate supplies of literature etc.
- Record statistical data and prepare weekly time sheets as required.
- Post campaign; organize retrieval of all equipment/supplies from various kettle locations.
- Perform other related duties as required.
Governance Boards and Councils: n/a
- Internal: TSA staff members, Kettle campaign team
- External: Community members
- Reports directly to Corps Officer.
- Direct reports: n/a. Workflow coordinator for Christmas Kettle Workers.
- Collect donations and petty cash and ensure donations are always kept secure.
- This is a temporary position.
- Shifts may include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break.
- Flexibility in scheduling is required, as the hours may increase as per operational requirements.
- Work environment is typically in the office with occasional time spent in malls/stores
- Standing for long periods will be required and exposure to cold weather
- Required to wear appropriate Salvation Army identification.
- Local travel is associated with this position.
Education, Qualifications And Certifications
- Some high school coursework, completion of high school is an asset.
- A minimum of one year of related experience or working in customer service.
- Money handling experience is an asset.
- Experience in office administration.
- Experience with general office equipment and must have strong skills and experience using online scheduling database (Salesforce) word processing (WORD); spread sheet use (EXCEL) and Email (Outlook).
- Valid Ontario Class “G” Driver’s License, personal vehicle required and insurance, current copy of driver’s abstract for review and verification that is satisfactory to The Salvation Army, in its sole discretion, is required.
- Excellent interpersonal skills, integrity, and adaptability.
- Ability to multi-task and work well in a fast-paced office setting; attention to detail, problem solving and analytical skills.
- Ability to lift/move 9 to 12 kgs (20 – 25 lbs.)
- Enthusiastic Team Player with excellent communication and interpersonal skills.
- Strong customer service skills; enjoy liaising and working with people of all ages and abilities.
- Exhibit good listening skills, have strong oral/written communication skills.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
- Honest, courteous, and punctual; prepared to act in the best interest of employer.
- Represent the organization in a positive, professional, and engaging manner.
- Attentive listening skills for supervision, coaching, and conflict resolution.
- Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information.
- Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
- Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
The target hiring range for this position is $17.95 to $22.08 with a maximum of $26.20.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
More about this job
Responsibilities
Coordinate and oversee Christmas Kettle Campaign operations, including recruiting, orienting, scheduling, and supporting workers and volunteers. Coordinate kettle delivery and retrieval, safeguard donations, maintain supplies and records, and respond to site and staffing needs.
Requirements
Some high school coursework is required, with high school completion considered an asset; candidates need at least one year of related or customer service experience and office administration experience. The role also requires proficiency with Salesforce and Microsoft Office tools, a valid Ontario Class G driver's license and personal vehicle, strong communication and organizational skills, and the ability to lift 20–25 pounds.
Skills
- Interpersonal Communication
- Customer Service
- Staff and Volunteer Supervision
- Scheduling
- Recruitment
- Donation and Cash Handling
- Conflict Resolution
- Problem Solving
- Attention to Detail
- Confidentiality
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Salesforce
- Time Management
- Valid Driver's License
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Administrative
- Customer Service & Support
- Social Services
- Logistics
Keywords
- Christmas Kettle Campaign
- The Salvation Army
- Donation Handling
- Petty Cash
- Volunteer Coordination
- Staff Supervision
- Recruitment
- Orientation
- Performance Management
- Scheduling
- Salesforce
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Office Administration
- Customer Service
- Community Relations
- Recordkeeping
- Time Sheets
- Driver's License
- Ontario Class G License
- Donor Confidentiality
- Health and Safety
- Background Check