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Added 6 mins ago
M
Regional Maintenance Associate - Multi-Residential
Morguard
Toronto, ON
- Full-time
Perform general and specialized maintenance and repairs to site properties and surrounding properties under the direction of the Regional Maintenance Manager, Regional Project Manager ,…
Added 6 mins ago
NP
Coordinator, Maintenance & Projects
Niagara Parks Commission
Niagara Falls, ON
- Full-time
As a working Supervisor and under the general supervision of the Director, Capital Works and within established policies, procedures and guidelines the Coordinator, Maintenance and Projects…
Added 22 mins ago
UH
Research Analyst I
University Health Network
Toronto, ON
- Contract
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 36 mins ago
HC
Warehouse/Project Coordinator
HCS Contracting
London, ON
- Full-time
HCS Contracting is a Canadian-owned general contracting company operating across Ontario since 2009. We specialize in suite turnover renovations, interior construction, common-area…
Added 36 mins ago
Principal Product Manager - Billing & Platform
Constant Contact
ON
We have an opening for a Principal Product Manager to own billing and platform at Constant Contact. This is a rare chance to shape one of the most connected systems in the company. Almost…
Added 1 hour ago
SC
Exercise Specialist - Contract
South Calgary Primary Care Network
Calgary, AB
- Contract
Collaborate with team members, referring primary care providers, program manager, and other allied health professionals, as required, to support a multi-disciplinary approach to patient…
Added 1 hour ago
RC
General Manager
Retirement Concepts
Surrey, BC
- $105,000 to $120,000 CAD / year
- Full-time
Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.
Added 1 hour ago
RC
Community Relations Manager
Retirement Concepts
White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads,…
Added 1 hour ago
Construction Superintendent - Network (Canal Flats)
IREN
Canal Flats, BC
…the compute deployment teams. Reporting to the Construction Manager, you'll direct General Foremen across two rotating crews on day and night shifts and collaborate with internal…
Added 2 hours ago
SC
Office Administrator
Sky Contracting Inc.
Oakville, ON
- Full-time
…partners. We serve commercial, industrial, residential, and multi-residential clients throughout the…
Added 2 hours ago
A
HVAC Service Sales Representative – Maintenance Contracts
Aplin
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…closing commercial HVAC preventative maintenance contracts and multi-year service agreements, while also identifying growth opportunities within existing…
Added 3 hours ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 3 hours ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 3 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 3 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 3 hours ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 3 hours ago
HS
President
HR Solutions
ON · Niagara, ON
- Full-time
5+ years in a senior executive role (e.g., General Manager, Vice President of Operations, COO, or President).
Added 3 hours ago
CE
General Manager
Canadian Executive Search Group (USA) Inc / Division of Arrow Group of Companies
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking an experienced General Manager to lead operations across two manufacturing facilities in the Greater Toronto Area. This is a senior leadership opportunity for a…
Added 4 hours ago
CL
HR Generalist
Charger Logistics Inc.
Brampton, ON
- Full-time
Respond to employee and manager questions about policies, benefits, leaves and general HR matters.
Added 5 hours ago
MP
Project Coordinator - High-rise Residential - Ottawa
Michael Page
Ottawa, ON
- $75,000 to $95,000 CAD / year
- Full-time
…and execution of their current projects, most notably a major multi-year multi-phase project that is currently under…
Added 5 hours ago
CI
Manager, Finance
Canadian Institute for Safety, Wellness, and Performance (CISWP)
Cambridge, ON
- $115,000 to $130,000 CAD / year
- Full-time
The Manager, Finance is responsible for leading the Institute's financial operations while providing strategic financial guidance to support organizational sustainability, growth, and…
Added 5 hours ago
Project Coordinator
Bulk Barn
Aurora, ON
Support the on-site Project Manager(s), and Supervisor, Store Fixture & Merchandising Team, ensuring all resources, fixtures and products are on site without delay.
Added 8 hours ago
AP
Clinical Operations Manager-Traveling CRC Team
ActivMed Practices & Research, LLC.
Burlington, ON
- Full-time
Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TN, TX and Puerto Rico. We have established…
Added 8 hours ago
AH
Occupational Therapist I
Alberta Health Services
High River, AB
- Part-time
…part-time 0.4 FTE opportunity will be based out of the High River General Hospital. The Occupational Therapist will work as part of an interdisciplinary team and will primarily support…
Added 8 hours ago
AH
Health Care Aide
Alberta Health Services
AB · Edmonton, AB
- Temporary
…various specialties including, Neurosurgery, OHNS, Urology, General Surgery, Ortho Trauma, Plastics, Burns, Spine, iMRI, and Solid Organ Transplant Services. The Operative Services…

The Salvation Army in Canada

Client Care Support (Temp Fixed Term)

AB, Canada
Edmonton, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY:

This role works directly with participants to assist with social and recreational activities and encourage engagement in community-based programs. This position also supports case management functions, connects participants to external resources, assists with life skills development, and contributes to program delivery, including safe food handling and leading group activities as needed. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

Accountabilities

Support delivery of program services that support participants’ physical, social, emotional, and spiritual well being as assigned by the Supervisor.
Assist in conducting interviews, assess participant needs, and complete referrals for services such as funding, treatment, and daily living supports.
Complete intake, discharge, and service cessation processes in accordance with program requirements.
Pack or dispose of participant belongings in alignment with organizational policy.
Respond to crises and emergencies, utilizing de escalation techniques and appropriate interventions.
Assist with social, recreational, community, and life skills activities.
Support participant development in areas such as hygiene, laundry, cooking, food handling, and general daily living skills.
Encourage positive decision making and problem solving through a participant centered, self determination approach.
Facilitate social skill development and promote healthy interpersonal interactions in collaboration with the team.
Assist participants in maintaining clean, organized, and clutter free living spaces.
Provide case management support as required.
Operate a program transport vehicle (up to 7 passengers) when needed.
Assist with food preparation and cooking duties as assigned.
Administer Naloxone in cases of suspected opioid poisoning and provide first aid within certification and safety guidelines.
Administer urine drug screening tests in accordance with program protocols.
Assist in maintaining adequate supplies and help ensure program equipment is in good working order.
Address rule violations, document incidents, and notify appropriate staff.
Contribute to training and orientation of new or existing staff.
Participate in program development, policy implementation, and special events as requested.
Maintain a clean, organized work environment and submit service requests when needed.
Manage medication storage, administration, dispensing, and documentation in line with program requirements.
Assist facilitators with participant classes, including cooking, leadership, and teamwork activities.
Uphold respectful, collaborative relationships with interdisciplinary team members and report relevant participant or workplace concerns.
Complete all required documentation, including Transitional Plans, case notes, and incident reports, in accordance with organizational and legal standards.
Attend staff meetings, case management meetings, internal training, and external meetings as directed.
Prepare reports, surveys, and statistical data when requested.
Perform other duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT

Internal: Ministry Unit leadership, staff, and volunteers.

External: guests/clients of ministry unit in person.

Managerial Responsibilities

Reports directly to the Program Manager.

Financial And Materials Management

Maintain confidential files and reports.
Maintain a pool of resources of other community services for easy accessibility.

Working Conditions

Work is primarily performed in the office environment, mostly within a ministry unit or facility.
Work requires lifting/twisting/bending and patterns of sitting/standing for long periods of time.
May work with (commercial) kitchen equipment.
The incumbent may interact with individuals displaying challenging behaviours.
This role may require shift work, work over weekends, statutory holidays and extended hours.
Multi-site work may be required.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education And Experience Qualifications

Post-Secondary education/training in a human service related field.
Must have a valid Driver’s License and Clean Drivers Abstract.
Current certification in Standard First Aid with Level C CPR.
Current certification in Non-Violent Crisis Intervention.

Experience And Knowledge Requirements

Minimum one year of related experience in a social services or mental health setting.
Experience working with computer and software programs/system.
Alternative combination of education and experience may be considered.

Skills And Capabilities

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Excellent interpersonal and communication skills, including active listening, empathy, and the ability to work effectively with staff, clients, families, volunteers, and visitors from diverse cultural backgrounds.
Ability to encourage personal life skill development by showing, teaching, talking, and developing appropriate, respectful relationships.
Ability to offer care in a respectful manner, to assess and report changes in physical and emotional well-being and to offer a compassionate approach to each client and their family.
Must demonstrate a positive attitude towards the homeless and individuals with substance abuse and concurrent problems, including mental health concerns.
Strong oral and written communication skills.
Ability to deescalate situations with strong conflict resolution skills.
High level of integrity, confidentiality, and professional ethics, with a balanced sense of fairness and flexibility.
Strong organizational skills and the ability to follow detailed instructions accurately.
Adaptability to change and frequent interruptions.
Ability to work effectively in a team-oriented environment and take the initiative.
Demonstrated attention to detail with good analytical and problem-solving skills.
Demonstrated patience, understanding, and professionalism in all interactions.

This is a .4 FTE (2 days weekly) Day position that runs on a rotation and schedule to work every other weekend (Sat & Sun).

Target hiring range for this position is $22.99 per hour at Step 1 to $24.80 per hour at Step 4

Compensation

The target hiring range for this position is $22.99 to $23.90 with a maximum of $24.80.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Support participants through case management, referrals, crisis response, and social, recreational, and life skills activities. Assist with daily living needs, medication and food-related duties, documentation, program operations, and collaboration with staff and community services.

Requirements

Requires post-secondary education or training in a human services-related field, at least one year of related experience, a valid driver's license with a clean abstract, and current Standard First Aid with Level C CPR and Non-Violent Crisis Intervention certifications. Candidates should have strong communication, de-escalation, organizational, confidentiality, and teamwork skills, and be able to work with people experiencing homelessness, substance use, and mental health challenges.

Skills

Case Management
Crisis De-escalation
Conflict Resolution
Participant Assessment
Referral Coordination
Life Skills Development
First Aid
CPR
Naloxone Administration
Medication Management
Safe Food Handling
Documentation
Interpersonal Communication
Active Listening
Problem-solving
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Case Management
Social Services
Mental Health
Participant Assessment
Intake And Discharge
Community Referrals
Crisis Intervention
Non-Violent Crisis Intervention
De-escalation
Standard First Aid
Level C CPR
Naloxone
Urine Drug Screening
Medication Administration
Safe Food Handling
Life Skills Development
Transitional Plans
Case Notes
Incident Reports
Confidentiality
OH&S Compliance
Driver's License
Clean Driver's Abstract
Community Resources
Participant-centered Support

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