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Added 10 mins ago
EG
Route Supervisor
Emterra Group
Barrie, ON · Greater Barrie Metropolitan Area
- Full-time
…our team and support the Barrie. Reporting to the Operations Manager you will be a hands-on supervisor assisting with all aspects of the collection's operations, as well as supporting the…
Added 40 mins ago
RH
Human Resources Manager
Robert Half
Kitchener, ON
- $90,000 to $110,000 CAD / year
- Full-time
We are seeking an experienced HR Manager to lead all Human Resources activities for a growing manufacturing and distribution operation. Reporting directly to senior leadership, this is a…
Added 56 mins ago
JS
Quality Management System (QMS) Lead
JFE Shoji Power Canada Inc.
Burlington, ON
- $110,000 to $120,000 CAD / year
- Full-time
Support Senior Quality Manager and other organization leaders on external, customer, and corporate audits.
Added 56 mins ago
A
Senior Manager, Cloud & AI Security
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Senior Manager, Cloud & AI Security, you’ll lead a team responsible for securing ATB’s cloud platforms and enabling the safe adoption of AI. You’ll set the security roadmap,…
Added 56 mins ago
W
Manager, Purchasing
Worley
Edmonton, AB
- Full-time
Worley Canada Construction is seeking an experienced Project Procurement Manager to join our Edmonton Procurement team. This role is accountable for developing and executing project…
Added 56 mins ago
W
Manager, Supply Chain
Worley
Markham, ON
- Full-time
Reporting functionally to the Supply Chain Director, the Supply Chain Manager is responsible for managing and coordinating integrated supply chain activities from planning through execution…
Added 56 mins ago
F
Manager, Industrial Relations
Fluor
Leroy, SK
- Full-time
The Labour Relations Manager provides strategic labour relations guidance and support for a managed open-shop industrial construction project. This role is responsible for fostering…
Added 56 mins ago
T
Customer Experience Associate
TD
Prince George, BC
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring…
Added 56 mins ago
T
Engineer II
TD
Toronto, ON
- Full-time
Generally reports to a Senior Manager or above
Added 56 mins ago
HR
Specialist, Designated Beauty Advisor (DBA) - Aesop
Holt Renfrew
Vancouver, BC
- Full-time
Maintain solid relationships with buyer, vendor, and selling manager
Added 56 mins ago
HR
Beauty Advisor - Clean Beauty
Holt Renfrew
Vancouver, BC
- Full-time
Maintain solid relationships with buyer, vendor, and selling manager
Added 56 mins ago
HR
Beauty Advisor - Sisley
Holt Renfrew
Vancouver, BC
- Full-time
Maintain solid relationships with buyer, vendor, and selling manager
Added 1 hour ago
MG
Pharmacy Technician
Michael Garron Hospital
Toronto, ON
- Full-time
Carry out other cross functional duties as assigned by pharmacy manager or designate
Added 1 hour ago
WC
Manager, Maintenance - Building Services & Capital Projects (2026-323-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
…leadership to Building Services staff and to assist the Housing Manager in developing maintenance programs, budgets, inventory and personal…
Added 1 hour ago
WI
HSE Site Representative
WSP in Canada
AB · Edmonton, AB
- Full-time
…as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is completed in accordance with…
Added 1 hour ago
WI
HSE Site Representative
WSP in Canada
AB · Alberta, Canada
- Full-time
…as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is completed in accordance with…
Added 1 hour ago
Manager, Royalty (Finance and Accounting)
Electronic Arts
Vancouver, BC
…days on-site from an EA office and will report to the Senior Manager,…
Added 1 hour ago
A
Change Management Consultant
Altis
Oshawa, ON
- $50 to $65 CAD / hour
- Contract
Join a workplace that values collaboration, inclusion, and professional growth
Added 1 hour ago
WI
HSE Site Representative
WSP in Canada
Toronto, ON
- Full-time
…as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work is completed in accordance with…
Added 1 hour ago
JS
Quality Management System (QMS) Lead
JFE Shoji Power Canada Inc.
Burlington, ON
- $110,000 to $120,000 CAD / year
- Full-time
Support Senior Quality Manager and other organization leaders on external, customer, and corporate audits.
Added 1 hour ago
AU
Undergraduate Academic Program Advisor, Faculty of Science and Technology
Athabasca University
Athabasca, AB
- $48,621.92 to $79,714.45 USD / year
- Full-time
AU seeks to be an agile and inclusive workplace in which all team members can grow, make their highest contribution, and each make a difference to our academic vision and mission.
Added 1 hour ago
OH
Senior Product Manager, ONE ID
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do
Added 1 hour ago
IH
Supervisor | Relational Security
Interior Health Authority
Kelowna, BC
- Part-time
…communicating with the Coordinator, Relational Security Operations and Manager on-call, after business hours, as required. The Supervisor ensures the staff on shift follow departmental…
Added 1 hour ago
OH
Senior Project Manager, Program Initiatives
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do
Added 1 hour ago
The Good Kitchen Department Manager
Goodness Me! Natural Food Market
Burlington, ON
Goodness Me! is currently seeking an experienced and customer-focused, full-time The Good Kitchen Department Manager for our Burlington store location.

The Salvation Army in Canada

Client Care Support (Temp Fixed Term)

AB, Canada
Edmonton, AB, Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY:

This role works directly with participants to assist with social and recreational activities and encourage engagement in community-based programs. This position also supports case management functions, connects participants to external resources, assists with life skills development, and contributes to program delivery, including safe food handling and leading group activities as needed. The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.

Accountabilities

Support delivery of program services that support participants’ physical, social, emotional, and spiritual well being as assigned by the Supervisor.
Assist in conducting interviews, assess participant needs, and complete referrals for services such as funding, treatment, and daily living supports.
Complete intake, discharge, and service cessation processes in accordance with program requirements.
Pack or dispose of participant belongings in alignment with organizational policy.
Respond to crises and emergencies, utilizing de escalation techniques and appropriate interventions.
Assist with social, recreational, community, and life skills activities.
Support participant development in areas such as hygiene, laundry, cooking, food handling, and general daily living skills.
Encourage positive decision making and problem solving through a participant centered, self determination approach.
Facilitate social skill development and promote healthy interpersonal interactions in collaboration with the team.
Assist participants in maintaining clean, organized, and clutter free living spaces.
Provide case management support as required.
Operate a program transport vehicle (up to 7 passengers) when needed.
Assist with food preparation and cooking duties as assigned.
Administer Naloxone in cases of suspected opioid poisoning and provide first aid within certification and safety guidelines.
Administer urine drug screening tests in accordance with program protocols.
Assist in maintaining adequate supplies and help ensure program equipment is in good working order.
Address rule violations, document incidents, and notify appropriate staff.
Contribute to training and orientation of new or existing staff.
Participate in program development, policy implementation, and special events as requested.
Maintain a clean, organized work environment and submit service requests when needed.
Manage medication storage, administration, dispensing, and documentation in line with program requirements.
Assist facilitators with participant classes, including cooking, leadership, and teamwork activities.
Uphold respectful, collaborative relationships with interdisciplinary team members and report relevant participant or workplace concerns.
Complete all required documentation, including Transitional Plans, case notes, and incident reports, in accordance with organizational and legal standards.
Attend staff meetings, case management meetings, internal training, and external meetings as directed.
Prepare reports, surveys, and statistical data when requested.
Perform other duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT

Internal: Ministry Unit leadership, staff, and volunteers.

External: guests/clients of ministry unit in person.

Managerial Responsibilities

Reports directly to the Program Manager.

Financial And Materials Management

Maintain confidential files and reports.
Maintain a pool of resources of other community services for easy accessibility.

Working Conditions

Work is primarily performed in the office environment, mostly within a ministry unit or facility.
Work requires lifting/twisting/bending and patterns of sitting/standing for long periods of time.
May work with (commercial) kitchen equipment.
The incumbent may interact with individuals displaying challenging behaviours.
This role may require shift work, work over weekends, statutory holidays and extended hours.
Multi-site work may be required.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education And Experience Qualifications

Post-Secondary education/training in a human service related field.
Must have a valid Driver’s License and Clean Drivers Abstract.
Current certification in Standard First Aid with Level C CPR.
Current certification in Non-Violent Crisis Intervention.

Experience And Knowledge Requirements

Minimum one year of related experience in a social services or mental health setting.
Experience working with computer and software programs/system.
Alternative combination of education and experience may be considered.

Skills And Capabilities

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Excellent interpersonal and communication skills, including active listening, empathy, and the ability to work effectively with staff, clients, families, volunteers, and visitors from diverse cultural backgrounds.
Ability to encourage personal life skill development by showing, teaching, talking, and developing appropriate, respectful relationships.
Ability to offer care in a respectful manner, to assess and report changes in physical and emotional well-being and to offer a compassionate approach to each client and their family.
Must demonstrate a positive attitude towards the homeless and individuals with substance abuse and concurrent problems, including mental health concerns.
Strong oral and written communication skills.
Ability to deescalate situations with strong conflict resolution skills.
High level of integrity, confidentiality, and professional ethics, with a balanced sense of fairness and flexibility.
Strong organizational skills and the ability to follow detailed instructions accurately.
Adaptability to change and frequent interruptions.
Ability to work effectively in a team-oriented environment and take the initiative.
Demonstrated attention to detail with good analytical and problem-solving skills.
Demonstrated patience, understanding, and professionalism in all interactions.

This is a .4 FTE (2 days weekly) Day position that runs on a rotation and schedule to work every other weekend (Sat & Sun).

Target hiring range for this position is $22.99 per hour at Step 1 to $24.80 per hour at Step 4

Compensation

The target hiring range for this position is $22.99 to $23.90 with a maximum of $24.80.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Support participants through case management, referrals, crisis response, and social, recreational, and life skills activities. Assist with daily living needs, medication and food-related duties, documentation, program operations, and collaboration with staff and community services.

Requirements

Requires post-secondary education or training in a human services-related field, at least one year of related experience, a valid driver's license with a clean abstract, and current Standard First Aid with Level C CPR and Non-Violent Crisis Intervention certifications. Candidates should have strong communication, de-escalation, organizational, confidentiality, and teamwork skills, and be able to work with people experiencing homelessness, substance use, and mental health challenges.

Skills

Case Management
Crisis De-escalation
Conflict Resolution
Participant Assessment
Referral Coordination
Life Skills Development
First Aid
CPR
Naloxone Administration
Medication Management
Safe Food Handling
Documentation
Interpersonal Communication
Active Listening
Problem-solving
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Case Management
Social Services
Mental Health
Participant Assessment
Intake And Discharge
Community Referrals
Crisis Intervention
Non-Violent Crisis Intervention
De-escalation
Standard First Aid
Level C CPR
Naloxone
Urine Drug Screening
Medication Administration
Safe Food Handling
Life Skills Development
Transitional Plans
Case Notes
Incident Reports
Confidentiality
OH&S Compliance
Driver's License
Clean Driver's Abstract
Community Resources
Participant-centered Support

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