Community Services Worker
- Guelph, ON, Canada
The target hiring range for this position is $20.09 to $25.11 with a maximum of $30.13. · Part-time
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Job details
- Pay
- The target hiring range for this position is $20.09 to $25.11 with a maximum of $30.13.
- Job type
- Part-time
- Apply by
- Working hours
- 20 hours per week
- Posting language
- English
- Posted
Original job description
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Accountabilities
Job Description:
Food Bank and Pantry Operations
CRITICAL RELATIONSHIP MANAGEMENT:
Governance Boards and Councils: N/A
Internal
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct.
Education, Qualifications And Certifications
Alternative combinations of education and experience may be considered.
The target hiring range for this position is $20.09 to $25.11 with a maximum of $30.13.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Accountabilities
Job Description:
Food Bank and Pantry Operations
- Responsible for overall food bank operations - processing, unloading, documenting, and sorting donations of food for the Food Bank program and assist with preparing donated items for distribution.
- Responsible for advising supervisor of food shortages, receiving, and recording all non-monetary Food Bank donations.
- Maintain food bank stock, cleanliness, tidiness, and organization of food bank area, if needed assist with food drives.
- Ensure that all clients are treated with dignity and respect.
- Receive phone calls for food bank intake.
- Record statistical data in a clear, organized, and accurate manner.
- Breakdown boxes and dispose properly after deliveries made to food bank.
- Drive Salvation Army vehicles to pick up food donations from donors, grocery stores, warehouses, and food drives as required.
- Load and unload food safely and place items in designated storage areas.
- Conduct pre- and post-trip vehicle inspections.
- Document/report any vehicle incidents, damage or mechanical failures or concerns to the Corps Officer in a timely manner.
- Maintain cleanliness of vehicles and comply with transportation safety standards.
- Responsible for daily and overall safety, maintenance, operation of vehicle, and records of the vehicle.
- Provide basic support to client intake processes when required, including receiving phone calls and assisting with scheduling or documentation.
- Refer clients to other community resources or Corps Officer for pastoral assistance where appropriate.
- Actively promote Guelph Corps and Community Services programs to food bank clients.
- Refer clients to intake staff for full assessment and casework support.
- Maintain accurate, confidential records of client information on The Salvation Army’s computer system (such as Link2Feed) while maintaining confidentiality.
- Record statistical and program data accurately and in a timely manner.
- Ensure vouchers are given within the guidelines provided by the Corps Officer and records kept in adherence to the budget.
- Prepare/provide statistical reports and monthly statistics as necessary for SAMIS reporting.
- Maximize utilization of all computerized management programs i.e., Link2Feed and/or external programs as necessary.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
- Ensure the safety and comfort of the ministry unit by maintaining cleanliness and food safety, etc.
- Record fridge and freezer temperatures, report unexplained discrepancies to Corps Officer.
- Work in compliance with Safe Food Handling practices.
- Record fridge and freezer temperatures, report unexplained discrepancies to Corps Officer.
CRITICAL RELATIONSHIP MANAGEMENT:
Governance Boards and Councils: N/A
Internal
- Corps Officer, supervisor, volunteers, staff.
- Community, clients.
- This position reports directly to the Corps Officer or designate.
- None.
- This is a regular part -time position based on 20 hours per week.
- Flexibility in scheduling is required.
- Ability to lift/move up to 30 lbs.
- Working environment is typically in the office in generally agreeable conditions.
- Ability to perform reaching, bending, and stooping frequently; working in a standing position for long periods of time.
- Schedule may vary according to requirements of responsibilities – some weekend and evening work may be required.
- Your supervisor will set the hours of work and work schedule.
- Some travel up to 10% of time required with this position for picking up food etc.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct.
Education, Qualifications And Certifications
- Completion of a Community College Diploma in Social Services work or equivalent.
- Safe Food Handlers Certification or willing to obtain.
- Must possess a valid Class G- class driver’s license and provide a driver’s abstract that is satisfactory to The Salvation Army in its sole discretion.
- Minimum of two (2) years of prior related experience in providing casework services, documenting, and maintaining case files, working collaboratively with other service providers, and working with people of diverse backgrounds.
- Strong one to one counselling skills and experience.
- Proficient computer skills in all aspects of Microsoft Office.
- Knowledge of community-based resources is required and experience networking with government and social service agencies.
Alternative combinations of education and experience may be considered.
- Ensure all clients are treated with dignity and respect.
- Able to work independently and participate as an active and responsible team member.
- Exhibit good listening skills, have strong oral/written communication skills and respect authority.
- Self-motivated/disciplined.
- Ability to organize and prioritize multiple tasks in a fast-paced environment.
- Strong interpersonal and communication skills.
- Demonstrate a high level of integrity, good judgment, and ability to maintain appropriate confidentiality.
- Demonstrated patience and compassion to work with challenging and/or emotionally dependent individuals.
- Be able to work effectively with economically disadvantaged people.
- Ability to work independently as well as part of a team with supervision in a multi-faceted environment.
- Represent The Salvation Army in a professional, positive, and engaging manner.
- Treat the property of The Salvation Army with due care and caution.
- Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background check search.
- Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
The target hiring range for this position is $20.09 to $25.11 with a maximum of $30.13.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
More about this job
Responsibilities
Manage food bank operations, including receiving and sorting donations, maintaining inventory and cleanliness, supporting client intake, and recording program statistics. Drive vehicles to collect donations, maintain vehicle safety and records, and refer clients to appropriate community resources while protecting confidential information.
Requirements
A community college diploma in social services or equivalent is required, along with at least two years of related experience in casework, documentation, and collaboration with service providers. Candidates need a valid Class G driver's license, strong communication and counselling skills, computer proficiency, community resource knowledge, and Safe Food Handlers certification or willingness to obtain it.
Skills
- Food Bank Operations
- Food Safety
- Safe Food Handling
- Client Intake
- Casework Documentation
- Client Confidentiality
- Community Resource Referrals
- Donation Processing
- Inventory Organization
- Vehicle Operation
- Vehicle Inspections
- Microsoft Office
- Link2Feed
- Statistical Reporting
- Communication
- Counselling
Visa sponsorship
Not detected in the job text
Categories
- Social Services
- Logistics
- Food & Beverage
- Customer Service & Support
- Transportation
Keywords
- Food Bank
- Food Pantry
- Food Safety
- Safe Food Handling
- Community Services
- Social Services
- Casework
- Client Intake
- Client Confidentiality
- Community Resources
- Donation Processing
- Inventory Management
- Warehouse Support
- Vehicle Operation
- Class G Driver's License
- Vehicle Inspections
- Occupational Health And Safety
- Link2Feed
- Microsoft Office
- SAMIS Reporting
- Statistical Reporting
- Voucher Administration
- Recordkeeping
- Counselling
- Referral Services