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Added 4 mins ago
B
Senior Program Manager
BGIS
Toronto, ON
- Full-time
Works with the Program Director on the development and delivery of annual plans, including setting milestone schedule and drives decision making for successful implementation.
Added 4 mins ago
AS
HR Manager
AgileGrid Solutions
Canada
- Full-time
The Human Resources Director will lead the development and execution of organization-wide HR strategies, policies, and services for OMAC Martial Arts’ multi-franchise network. This role…
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MD
Legal Operations Director - State Prog Admin Manager Sr
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Saint-Paul, NB · St.-Paul, NB
- Full-time
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Added 4 mins ago
E
Senior Designer
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Vancouver, BC
- Full-time
…by leading the development of thoughtful, impactful design solutions that strengthen our work and inspire those around…
Added 4 mins ago
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Director / Partner, Private Client Tax
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London, ON · Bristol-London, ON
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Added 19 mins ago
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Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
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Manager, Regulatory and Subsidiary Reporting
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Toronto, ON · Waterloo, ON · Sun Life Toronto One York
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Burlington, ON · ON · Kingston, ON · London, ON · Oakville, ON · Thunder Bay, ON · Toronto, ON · Chatham-Kent, ON
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Added 19 mins ago
FN
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MM
Strategic Sourcing Associate
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to a Senior Manager, Strategic Sourcing or Director, Strategic Sourcing, this position is responsible for coordinating and supporting the Sourcing Team through all stages of the…
Added 19 mins ago
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Data Engineering Director - Vancouver
Slalom
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
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Senior Account Executive, Enterprise AI and Data
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Convert interest into well-qualified opportunities, working with our Director of Solutions on discovery and solution design.
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Project Manager
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Senior Designer
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Calgary, AB
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Health Care Aide (2026-1272)
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Calgary, AB
- Part-time
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Added 34 mins ago
B
Senior Director, Business Transformation, Trust Co.
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Toronto, ON · FCP
- Full-time
…Banking, and Trust & Estate professionals to deliver integrated solutions that help clients preserve, grow, and transfer wealth across…
Added 34 mins ago
B
Senior Director, Business Enablement, Trust Co.
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Toronto, ON · FCP
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…Banking, and Trust & Estate professionals to deliver integrated solutions that help clients preserve, grow, and transfer wealth across…
Added 49 mins ago
Research Solutions & Technical Enablement Lead
University of Toronto
Toronto, ON
Under the general directionof the Executive Director, DSI, the Research Solutions & Technical Enablement Lead will develop technical application implementation plans and determine key…
Added 49 mins ago
TR
Director Faculty Relations and Employment Counsel
Thompson Rivers University
Kamloops, BC
- $140,000 to $160,000 CAD / year
- Full-time
Reporting jointly to the Provost and Vice-President Academic and the Associate Vice-President, People and Culture, the Director, Faculty Relations and Employment Counsel is a key member of…
Added 49 mins ago
TW
Portfolio Coordinator
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- Full-time
The Portfolio & Marketing Coordinator works closely with the Brand Portfolio Directors, Sales Director and Sales team to support the execution of sales and marketing activities across…
Added 49 mins ago
AN
Director of Finance and Operations
Autism Nova Scotia
Halifax, NS
- Full-time
We're looking for a Director of Finance and Operations to join our leadership team!
Added 49 mins ago
CS
Business Development Representative (BDR)
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- Full-time
Learn from experienced sellers. You'll work day to day with senior Account Executives and our Director of Solutions on real enterprise deals.
Added 49 mins ago
AB
Team Leader, Customer Service
AGA Benefit Solutions
Montreal, QC
- Full-time
Handle customer complaints by communicating directly with clients to understand their concerns and identify appropriate solutions. Prepare decision letters when required, in collaboration…

The Salvation Army in Canada

Director, Program Management

Canada

The target hiring range for this position is $135,102.26 to $168,877.83 with a maximum of $202,653.39. · Full-time

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Job details

Pay: The target hiring range for this position is $135,102.26 to $168,877.83 with a maximum of $202,653.39.
Job type: Full-time
Experience: 7-10 years of experience leading a team of IT Program/Project Managers in a highly technical, matrixed environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

The Director, Program Management will be a hands-on, results-oriented, driven leader who thrives in successful execution of complex projects. This player-coach will lead a team of Program/Project Managers responsible for aligning, coordinating, and executing TSA’s technology roadmap and high-priority transformation initiatives.

The ideal candidate combines deep technical understanding with exceptional communication skills and a collaborative mindset. They lead from the front - setting the pace, modeling best practices, and inspiring their team to deliver high-impact results with agility, clarity, and purpose. The role is key to ensuring seamless integration, high availability, scalability, and high adoption of IT solutions that serve TSA’s mission.

Key Accountabilities:

• Technical Program Management

Drive alignment between the technical roadmap and TSA’s strategic objectives. Guide the integration of multiple IT workstreams, effectively manage interdependencies, and proactively identify and resolve technical risks. Bring clarity to complex systems and foster cross-functional understanding across technical and non-technical stakeholders.

• Risk and Issue Management: Proactively surface risks and blockers early, using strong communication and influencing skills to drive resolution. Build a culture of ownership and accountability across the team while ensuring leadership is informed and engaged on key issues.

• Metrics and Reporting: Establish a results-driven reporting ecosystem that tracks performance, progress, and outcomes. Deliver clear, actionable insights through dashboards and executive briefings to inform timely decision-making and continuous improvement.

• Strategic Leadership: Design and implement an agile, scalable project management framework tailored to TSA’s goals. Maintain a sharp focus on business impact, ensuring that all processes and methodologies enable strategic delivery and long-term transformation success.

• Team Management: Act as a coach and mentor to Program/Project Managers - leading by example with energy, empathy, and expertise. Create a strong sense of purpose, enabling team members to grow, take ownership, and consistently deliver with excellence.

• Cross-Functional Collaboration: Serve as a central connector across IT, product, operations, and business units. Facilitate effective communication and alignment, translating technical plans into strategic conversations, and ensuring that all partners stay engaged, informed, and committed to shared outcomes.

Key Experience and Qualifications:

7-10 years of experience leading a team of IT Program/Project Managers in a highly technical, matrixed environment.
Strong technical background with enterprise systems design and software development processes.
Strong proficiency in understanding complex technical challenges
Previous experience leading complex implementation of enterprise systems (Workday, Salesforce, ServiceNow, Snowflake, etc.)
Experience managing complex software-based projects with cross-functional and multidisciplinary teams, managing dependencies across many concurrent projects.
Excellent communication and collaboration skills with stakeholders at various levels across multiple functions, including C-suite executives.
Proven track record of change management focused on building strong interdepartmental relationships and influencing people engagement and expectations management.
Proven experience in developing and implementing project management methodologies and tools within a complex organization.
Ability to make and recommend data-driven decisions and leverage project management, workflow, and analytics tools to create a data-driven culture.

Compensation:

The target hiring range for this position is $135,102.26 to $168,877.83 with a maximum of $202,653.39. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Lead and coach a team of program and project managers delivering the technology roadmap and complex transformation initiatives, coordinating technical workstreams, dependencies, risks, and stakeholder alignment. Establish scalable project management practices and reporting that support strategic outcomes, informed decisions, and successful adoption of IT solutions.

Requirements

Requires 7–10 years of experience leading IT program or project managers in a technical, matrixed environment, along with a strong understanding of enterprise systems design and software development. Candidates should have experience delivering complex enterprise implementations, managing cross-functional projects and change, developing project management methodologies, and communicating effectively with stakeholders, including executives.

Skills

Technical Program Management
Project Management
Enterprise Systems Design
Software Development Processes
Risk Management
Issue Management
Change Management
Agile Project Management
Cross-Functional Collaboration
Stakeholder Management
Team Leadership
Executive Communication
Data-Driven Decision-Making
Metrics and Reporting
Dependency Management

Visa sponsorship

Not detected in the job text

Keywords

Technology Roadmap
Transformation Initiatives
Technical Program Management
Enterprise Systems Design
Software Development
Workday
Salesforce
ServiceNow
Snowflake
Agile Project Management
Risk Management
Issue Management
Change Management
Cross-Functional Teams
Matrixed Environment
Dependency Management
Metrics and Reporting
Dashboards
Executive Briefings
Data-Driven Decision-Making
Workflow Tools
Analytics Tools
Stakeholder Management
IT Solutions
Team Coaching
Scalability
High Availability
User Adoption

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