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Added 9 mins ago
SG
Cashflow Modeling Analyst – ABS, Toronto, CA or Denver, CO
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- Full-time
Excellent verbal and written communication skills, strong problem-solving ability, and project management skills, with the ability to manage multiple concurrent workstreams
Added 10 mins ago
PS
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Could you lead complex Power BI reporting and data transformation initiatives in banking? Apply Now!
Added 24 mins ago
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Added 54 mins ago
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Added 1 hour ago
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The Salvation Army in Canada

Director, Program Management

Toronto, ON, Canada

The target hiring range for this position is $135,102.26 to $168,877.83 with a maximum of $202,653.39. · Full-time

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Job details

Pay: The target hiring range for this position is $135,102.26 to $168,877.83 with a maximum of $202,653.39.
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 7-10 years of experience leading a team of IT Program/Project Managers in a highly technical, matrixed environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

The Director, Program Management will be a hands-on, results-oriented, driven leader who thrives in successful execution of complex projects. This player-coach will lead a team of Program/Project Managers responsible for aligning, coordinating, and executing TSA’s technology roadmap and high-priority transformation initiatives.

The ideal candidate combines deep technical understanding with exceptional communication skills and a collaborative mindset. They lead from the front - setting the pace, modeling best practices, and inspiring their team to deliver high-impact results with agility, clarity, and purpose. The role is key to ensuring seamless integration, high availability, scalability, and high adoption of IT solutions that serve TSA’s mission.

Key Accountabilities

Technical Program Management Drive alignment between the technical roadmap and TSA’s strategic objectives. Guide the integration of multiple IT workstreams, effectively manage interdependencies, and proactively identify and resolve technical risks. Bring clarity to complex systems and foster cross-functional understanding across technical and non-technical stakeholders.
Risk and Issue Management: Proactively surface risks and blockers early, using strong communication and influencing skills to drive resolution. Build a culture of ownership and accountability across the team while ensuring leadership is informed and engaged on key issues.
Metrics and Reporting: Establish a results-driven reporting ecosystem that tracks performance, progress, and outcomes. Deliver clear, actionable insights through dashboards and executive briefings to inform timely decision-making and continuous improvement.
Strategic Leadership: Design and implement an agile, scalable project management framework tailored to TSA’s goals. Maintain a sharp focus on business impact, ensuring that all processes and methodologies enable strategic delivery and long-term transformation success.
Team Management: Act as a coach and mentor to Program/Project Managers - leading by example with energy, empathy, and expertise. Create a strong sense of purpose, enabling team members to grow, take ownership, and consistently deliver with excellence.
Cross-Functional Collaboration: Serve as a central connector across IT, product, operations, and business units. Facilitate effective communication and alignment, translating technical plans into strategic conversations, and ensuring that all partners stay engaged, informed, and committed to shared outcomes.

Key Experience And Qualifications

7-10 years of experience leading a team of IT Program/Project Managers in a highly technical, matrixed environment.
Strong technical background with enterprise systems design and software development processes.
Strong proficiency in understanding complex technical challenges
Previous experience leading complex implementation of enterprise systems (Workday, Salesforce, ServiceNow, Snowflake, etc.)
Experience managing complex software-based projects with cross-functional and multidisciplinary teams, managing dependencies across many concurrent projects.
Excellent communication and collaboration skills with stakeholders at various levels across multiple functions, including C-suite executives.
Proven track record of change management focused on building strong interdepartmental relationships and influencing people engagement and expectations management.
Proven experience in developing and implementing project management methodologies and tools within a complex organization.
Ability to make and recommend data-driven decisions and leverage project management, workflow, and analytics tools to create a data-driven culture.

Compensation

The target hiring range for this position is $135,102.26 to $168,877.83 with a maximum of $202,653.39.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Lead and coach a team of Program and Project Managers to coordinate technology roadmaps, complex IT workstreams, and high-priority transformation initiatives. Establish scalable project management practices, manage risks and dependencies, and provide reporting and cross-functional alignment to support successful delivery.

Requirements

Requires 7–10 years of experience leading IT Program or Project Managers in a technical, matrixed environment, along with a strong background in enterprise systems and software development. Candidates should have experience delivering complex enterprise implementations, managing cross-functional teams, developing project management methodologies, and influencing stakeholders through effective communication and data-driven decisions.

Skills

Technical Program Management
Project Management
Enterprise Systems Design
Software Development Processes
Risk Management
Change Management
Agile Project Management
Cross-Functional Collaboration
Stakeholder Management
Team Leadership
Executive Communication
Data-Driven Decision-Making
Metrics and Reporting
Dependency Management

Visa sponsorship

Not detected in the job text

Keywords

Technology Roadmap
Transformation Initiatives
Technical Program Management
Enterprise Systems
Software Development
Workday
Salesforce
ServiceNow
Snowflake
Agile
Project Management Framework
Risk Management
Issue Management
Metrics and Reporting
Dashboards
Executive Briefings
Change Management
Cross-Functional Teams
Dependency Management
Workflow Tools
Analytics Tools
Data-Driven Decision-Making
Stakeholder Engagement

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