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Added 19 mins ago
VH
Medical Office Assistant
Verismo Health
Oshawa, ON
- Full-time
Front desk coverage: check‑in/out, OHIP/third‑party billing details at intake, appointment scheduling, and payment processing for uninsured services.
Added 21 mins ago
W
(CAN) General Merchandise Associate - PART TIME
Walmart
Brantford, ON
- Part-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 45 mins ago
FR
Light Duty Cleaner
FirstService Residential Canada
Oakville, ON
- Full-time
FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…
Added 46 mins ago
C
Office Manager
Chartwell
Windsor, ON
- Full-time
Oversee front desk operations, providing leadership and direction to administrative staff
Added 1 hour ago
SV
Market Operations Coordinator - St. Jacobs Farmers' Market (Permanent Full-Time)
Schlegel Villages
ON · Woolwich, ON
- Full-time
Front Desk Leadership - manage primary front desk coverage while coordinating team support and establishing standard procedures to guarantee consistent, high-quality customer service.…
Added 1 hour ago
GF
Customer Service Representative (Motivator) - Calgary Canyon Meadows
GoodLife Fitness
Calgary, AB
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 1 hour ago
EL
Receptionist & Customer Service Administrator (TruStone Financial)
Empire Life
London, ON
- Full-time
…Administrator answers and directs telephone calls, oversees the front desk, receives and prepares the courier and greets and directs visitors to the office; in addition to providing inforce…
Added 1 hour ago
TR
Production Manager
Tootsie Roll Industries
Concord, ON
- Full-time
Oversee front desk/administrative staff to ensure timely task completion
Added 2 hours ago
WC
General Merchandise Associate (PT)
Walmart Canada
AB · Edmonton, AB
- Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 2 hours ago
VA
Veterinary Reception, Client Care, Calgary Animal Referral & Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Internship
Previous customer service or front desk experience in hospitality is an asset!
Added 2 hours ago
TS
Direct Support Worker
The Salvation Army Canada and Bermuda Territory
Charlottetown, PE · New Roots Transitional Housing
- Part-time
Internal: Tenants of supportive housing, the front desk and intake staff, other staff and volunteers in the building.
Added 3 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Sherwood Park, AB
- Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 3 hours ago
OC
Receptionist
Options Consulting Solutions
Toronto, ON
- $57,000 to $60,000 CAD / year
- Full-time
Manage a busy front desk, including greeting visitors, answering and directing calls, and responding to inquiries
Added 3 hours ago
W
(CAN) General Merchandise Associate
Walmart
Goderich, ON
- Part-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 3 hours ago
W
(CAN) Customer Service Desk Associate
Walmart
Bracebridge, ON
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and…
Added 3 hours ago
M
Front Desk Agent
Marriott
Montreal, QC
- Full-time
Added 3 hours ago
M
Overnight Guest Experience Expert - PT
Marriott
Vancouver, BC
- Part-time
Added 3 hours ago
BT
Receptionist
Baker Tilly Canada
ON · Chatham-Kent, ON
- Full-time
Maintain the front desk area, client waiting area, and meeting rooms in a clean and organized condition.
Added 3 hours ago
PA
In-Service Support (ISS) Administrator
PATLON Aircraft & Industries Ltd
Milton, ON
- Full-time
o Supply Orders in conjunction with the ‘Patlon Order Desk Team’ when required.
Added 4 hours ago
TD
Consultant (Contract)
The Decision Lab
Montreal, QC
- Contract
…science theory and application. The Consultant role is at the front line of bridging this gap. This means that we look for bright, capable and curious candidates with a strong grasp of…
Added 4 hours ago
Casual Personal Support Worker - Riverpath Retirement
Claridge Homes
Ottawa, ON
Reports malfunctioning of equipment, repairs needed, fire hazards to front desk or charge nurse.
Added 4 hours ago
Casual PSW - Rosepark Retirement
Claridge Homes
Ottawa, ON
Reports malfunctioning of equipment, repairs needed, fire hazards to front desk or charge nurse.
Added 5 hours ago
WC
General Merchandise Associate PT
Walmart Canada
Sherwood Park, AB
- Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 5 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Maple Ridge, BC
- Full-time
Covers assigned areas of the sales floor and assists with Front End coverage when required. Communicates with other associates to ensure floor coverage is maintained and customer needs are…
Added 5 hours ago
TU
Patient Access Rep - PRN Miami County Clinics
The University of Kansas Health System
Pavilion 1, BC
- Full-time
Maintains clean, orderly front desk and waiting area.

The Salvation Army in Canada

Front Line Worker

Ottawa, ON, Canada

The target hiring range for this position is $23.52 to $23.52 with a maximum of $23.52. · Full-time

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Job details

Pay: The target hiring range for this position is $23.52 to $23.52 with a maximum of $23.52.
Job type: Full-time
Apply by: Nov 8, 2026
Experience: Minimum 1- 3 years’ experience working with hard to serve population with addictions and/or mental health issues.
Posting language: English
Posted: Oct 9, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary:

To provide Front Line service to the Centre clients within the context of the overall Centre operations, including maintaining the security of the facility and its residents.

Accountabilities

Client Services

Initiate contact with clients for the purpose of being accessible/available; identifying needs; gathering information to assess further areas of need; monitoring progress of clients in working on goal plans; following established procedures, referring to appropriate Centre and community resources and advocating on behalf of the client to other Centre staff or outside resources, as requested by Manager
Complete accurate intake and discharge procedures with the clients as needed
Provide emergency assistance, as required and appropriate, e.g. meals and clothing
Accept and receipt monies, donations, both cash and goods. Donations of only Men’s clothing
Attend staff meetings and case conferences prepared to offer information regarding clients and service issues

Safety & Security

Implement appropriate emergency procedures as necessary
Maintain radio contact with other residential services. This includes battery changes and radio checks as necessary
Ensure that Centre residency guidelines are enforces impartially
Implement consequence for inappropriate behavior of clients in accordance with established policies, procedures and guidelines
Refer clients to Manager or Front Desk Supervisor for interviews regarding serious behavioral issues and consequences as necessary (e.g. clients who are denied assess)
Provide emergency backup for other Centre services/programs
Do rounds and security checks as indicated by Shift Statement of Duties

Support Services

Maintains such records as required (e.g. incident reports, log notes, and Bulletins in HIFIS program.)
Checks facilities on rounds and notes maintenance concerns to the Manager
Attends to any housekeeping duties, as indicated by service and shift duty list
Participate in planning and evaluating services provided by the Centre and in any revision of the service/program
Attend to duties outlined by program and Shift Statement of Duties

Health and Safety

Adheres to all health and safety policies and procedures in place; complies with all instructions from the employer concerning health and safety as per the Occupational Health and Safety Act and WSIB
Ensures all procedures, rules and guidelines for the safety and security of clients and staff are enforced and respected

Physical Effort

Frequent amount of standing, walking, sitting, keyboarding

CRITICAL RELATIONSHIP MANAGEMENT

Governance Boards and Councils: None

MANAGERIAL/Technical Leadership RESPONSIBILITY

Director of Program

Working Conditions

May deal with angry and abusive clients
May encounter verbal abuse
May deal with bed bugs
May be required to deal with client overdose and other medical situations

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education, Qualifications And Certifications

Relevant post-secondary education in social work or related field

Experience And Skilled Knowledge Requirements

Minimum 1- 3 years’ experience working with hard to serve population with addictions and/or mental health issues. Student placement work may be accepted in lieu of worked experience
Knowledge of client community
Knowledge of community resources
Experience administering Narcan and/or Narcan training a strong asset

Skills And Capabilities (examples Provided Below)

Effective communication, both oral and written
Effective interpersonal skills
Some computer skills in word processing and database
Bilingual (English and French) an asset

Must supply a current Clear Police Reference Check for Vulnerable Sector

Compensation

The target hiring range for this position is $23.52 to $23.52 with a maximum of $23.52.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Provide front-line support to Centre clients, including assessing needs, monitoring client goals, completing intake and discharge procedures, and connecting clients with appropriate resources. Maintain facility safety and security, respond to emergencies, document incidents and service activity, and assist with support and housekeeping duties.

Requirements

Relevant post-secondary education in social work or a related field is required, along with 1–3 years of experience supporting people with addictions and/or mental health issues; student placement may substitute for work experience. Candidates should have knowledge of community resources, communication and interpersonal skills, basic computer skills, and a current Vulnerable Sector Police Reference Check; Narcan experience or training is an asset.

Skills

Client Intake And Discharge
Client Needs Assessment
Case Monitoring
Community Resource Referrals
Client Advocacy
Crisis Response
Facility Security
Emergency Procedures
Incident Reporting
Record Keeping
Oral And Written Communication
Interpersonal Skills
Database Skills
Narcan Administration

Visa sponsorship

Not detected in the job text

Keywords

Social Work
Addictions
Mental Health
Client Services
Client Intake
Client Discharge
Needs Assessment
Goal Plans
Community Resources
Client Advocacy
Case Conferences
Narcan
Emergency Response
Facility Security
Radio Checks
Incident Reports
HIFIS
Database
Health And Safety
Occupational Health And Safety Act
WSIB
Vulnerable Sector Police Reference Check
Donations
Housekeeping

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