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Added 2 hours ago
C
CFAA Fire Alarm Technician - FIFO 14/14
Convergint
Mississauga, ON · CA AB Suncor
- Full-time
…Technician, you will be responsible for providing technical support for new and previously installed fire alarm systems that are moderately…
Added 2 hours ago
C
CFAA Fire Alarm Technician - FIFO 14/14
Convergint
Mississauga, ON · CA AB Suncor
- Full-time
…Technician, you will be responsible for providing technical support for new and previously installed fire alarm systems that are moderately…
Added 3 hours ago
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Vaughan, ON · Bracebridge, ON
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Added 4 hours ago
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Added 16 hours ago
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Added 16 hours ago
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Added 19 hours ago
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The Salvation Army in Canada

Frontline Worker - Gladstone House

Ottawa, ON, Canada

The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92. · Part-time

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Job details

Pay: The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92.
Job type: Part-time
Apply by: Dec 5, 2026
Experience: 1-3 years relevant work experience in residential settings
Posting language: English
Posted: Nov 5, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

ACCOUNTABILITIES:

Job Description:

Client Services

Maintains records as required (e.g. incident reports, log notes, and case notes)
When required, gathers information to further assess client, needs aligned with individual support plans
When required, assist clients in creating IPP goal plans; monitor progress and aid clients in working towards set goals in order to live an autonomous lifestyle
Follow established procedures in referring clients to appropriate Salvation Army and Community resources; advocate on behalf of clients to other Salvation Army and community resources
Ensure appropriate information is communicated to residents
Ensure residency guidelines are adhered to
Monitor to ensure clients are participating in all house requirements, follow up with the client and provide feedback to House Supervisor when necessary
Implement consequence for inappropriate behavior of clients in accordance with established policies, procedures and guidelines
Administer urine screens when necessary
Refer clients to House Supervisor for interviews regarding serious behavioral issues and consequences
Attend staff meetings prepared to offer information regarding clients and services issues
Complete rounds, security checks and duties as indicated by Shift Statement of Duties
Facilitates weekly checking and updating of resident medication

Health & Safety

Adheres to all health and safety policies and procedures in place; complies with all instructions from the employer concerning health & safety as per the Occupational Health & Safety Act & WSIB
Ensures all procedures, rules and guidelines for the safety and security of clients and staff are enforced and respected.

WORKING CONDITIONS:

May deal with angry and abusive clients
May encounter verbal abuse
May be required to deal with client overdose and other medical situations
May be required to lift approx. 50 lbs.
Work location is a work alone residential overnight environment
This shift requires the incumbent remain at all times

CRITICAL RELATIONSHIP MANAGEMENT

Governance Boards and Councils

None

Internal:

Works collaboratively as part of the Gladstone team

External:

Liaises with client support workers, outreach workers and other community resources to provide services to the clients

MANAGERIAL/Technical Leadership RESPONSIBILITY:

Supervisor of Gladstone House

FINANCIAL AND MATERIALS MANAGEMENT

Not applicable

WORKING CONDITIONS:

May deal with angry and abusive clients
May encounter verbal abuse
May be required to deal with client overdose and other medical situations
May be required to lift approx. 50 lbs.
Depending on shift, may be required to work alone

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education, Qualifications And Certifications:

Relevant post-secondary education in Social Services or related field
1-3 years relevant work experience in residential settings

Experience And Skilled Knowledge Requirements

Experience working with a marginalized population and issues connected to addiction and mental health

Skills And Capabilities

Ability to self-motivate and work with minimal supervision
Effective oral and written communication skills
Effective interpersonal and listening skills
Basic computer skills
Training in non-violent crisis intervention, ASIST, First Aid and CPR is an asset
Bilingualism (English and French) is an asset
Must supply a current Clear Police Reference Check for Vulnerable Sector

Compensation:

The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Apply About employer

More about this job

Responsibilities

Support residents through assessment, individual goal planning, referrals, advocacy, and monitoring participation in house requirements. Maintain client records, enforce residence and safety procedures, respond to behavioral or medical incidents, and collaborate with the Gladstone team and community resources.

Requirements

Relevant post-secondary education in social services or a related field and 1–3 years of relevant residential-setting experience are required. Candidates should have experience supporting marginalized people affected by addiction and mental health issues, be able to work with minimal supervision, and provide a current vulnerable-sector police reference check; crisis intervention, ASIST, First Aid, and CPR training are assets.

Skills

Client Support
Case Note Documentation
Client Assessment
Individual Support Planning
Goal Planning
Community Resource Referral
Client Advocacy
Conflict Management
Crisis Intervention
Medication Monitoring
Health And Safety
Oral And Written Communication
Interpersonal Skills
Active Listening
Basic Computer Skills
First Aid And CPR

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Residential Services
Marginalized Populations
Addiction
Mental Health
Individual Support Plans
Goal Planning
Case Notes
Incident Reports
Client Advocacy
Community Resources
Crisis Intervention
ASIST
First Aid
CPR
Vulnerable-Sector Police Reference Check
Health And Safety
Medication Monitoring
Overnight Residential Work

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