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…communities by helping TSA to give hope to others. The Kettle Assistant position is a short-term contract position. The successful candidate is responsible for the oversight of kettle…
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The Salvation Army in Canada

Kettle Assistant - Temporary

West Kelowna, BC, Canada

Pay: The target hiring range for this position is $18.25 to $22.23 with a maximum of $26.20.
Job type: Full-time
Apply by: Oct 27, 2026
Posting language: English
Posted: Sep 27, 2026

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Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POsition Purpose summary:

The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to others. The Kettle Assistant position is a short-term contract position. The successful candidate is responsible for the oversight of kettle counting, preparing deposits and filling out statistics for each Kettle location.

Key Responsibilities

Incumbent may perform all, some, or similar range of duties as below.

Attends training/orientation on The Salvation Army and the Christmas Kettle Campaign
Ensure all Kettle donations are securely handled in strict adherence to cash handling policies and procedures.
Leads and assists in the kettle operations for West Kelowna locations
Assures Kettle Campaign results in the Kettle Deposit Summary are completed and sent s to appropriate personnel.
Communicate daily issues and supply deficiencies to Volunteer & Kettle Coordinator
Provide training to and the orientation of volunteers assuring proper handling of Kettle donations and counting procedures as required
Assist in the scheduling and re-scheduling of volunteers as necessary
May assist in supervising and supporting Kettle counting volunteers throughout the Campaign
Participate in the recruitment of new volunteers
Ensure timesheets and mileage reports are submitted accurately and timely (bi-weekly basis)
Respond to questions/queries from volunteers.
Perform other job-related duties as assigned.

Financial And Materials Management

Collect donations in accordance to policies and procedures ensuring donations are always kept secure.

Working Conditions

Work environment is a typical office environment and typically in malls/stores

Education And Experience Qualifications

Qualifications and education requirements:

Some high school coursework, completion of high school is an asset

Experience

A minimum of one year of related experience or working in customer service
Money handling experience is an asset
Related experience is an asset

Skills/capabilities

Must have a solid understanding of basic to intermediate computer operation including Microsoft 365 programs, data entry, internet browsers, and some file management and ability to create reports.
Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Be a positive and outgoing representative of The Salvation Army Okanagan Central
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including Child Check (if appropriate).
A Driver’s Abstract that is satisfactory to The Salvation Army, in its sole discretion, is required
Valid driver’s licence and a reliable vehicle required
Excellent communication and interpersonal skills
Enthusiastic Team Player with excellent communication and interpersonal skills
Able to lift 9 to 12 kgs (20 – 25 lbs)
Strong people skills; enjoys liaising and working with people of all ages and abilities
Willingness to be flexible and work well under pressure with daily timelines and changing priorities
Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information

Compensation

The target hiring range for this position is $18.25 to $22.23 with a maximum of $26.20.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Oversee Christmas Kettle donation counting, secure cash handling, deposit preparation, and completion of campaign statistics for West Kelowna locations. Support campaign operations by training, scheduling, and assisting volunteers, communicating daily issues, and submitting accurate timesheets and mileage reports.

Requirements

Some high school coursework is required, with high school completion considered an asset, along with at least one year of related or customer service experience. Candidates need basic to intermediate computer skills, strong communication and people skills, a valid driver's licence and reliable vehicle, satisfactory background and driver's checks, and the ability to lift 9 to 12 kg.

Skills

Cash Handling
Donation Security
Deposit Preparation
Data Entry
Microsoft 365
Report Creation
Volunteer Training
Volunteer Scheduling
Volunteer Recruitment
Customer Service
Communication
Interpersonal Skills
Teamwork
Confidentiality
Time Management
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Christmas Kettle Campaign
The Salvation Army
Cash Handling
Donation Security
Kettle Counting
Deposit Preparation
Kettle Deposit Summary
Campaign Statistics
Volunteer Training
Volunteer Orientation
Volunteer Scheduling
Volunteer Recruitment
Timesheets
Mileage Reports
Microsoft 365
Data Entry
Internet Browsers
File Management
Report Creation
Customer Service
Occupational Health And Safety
Background Check
Child Check
Driver's Abstract
Valid Driver's Licence
Reliable Vehicle
Confidentiality

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