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Added 11 mins ago
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The Salvation Army in Canada

Kettle Coordinator

Windsor, ON, Canada

Pay: The target hiring range for this position is $17.60 to $21.84 with a maximum of $26.20.
Job type: Full-time
Apply by: Oct 22, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Accountabilities

Job Description:

Promote, coordinate, and oversee the activities of Christmas Kettle Campaign volunteers.
Recruit kettle volunteers (including individuals, groups, organizations and businesses).
Oversee the operations of the Christmas Kettle campaign including supervise, support, schedule volunteers and respond to emergency absences, etc.
Orient and remind volunteers on proper Kettle handling and duties as required.
Visit locations during shift changes and intermittently.
Remain at the Kettle for the full shift (until relieved), ensuring security of donations received.
Communicate daily issues and supply deficiencies to the supervisor.
Foster and maintain positive working relationships with kettle locations’ management and employees.
Perform other position related duties as required.

Critical Relationship Management

Governance Boards and Councils: N/A

Internal

Direct supervisor, management members, volunteers, staff

External

Community

MANAGERIAL/Technical Leadership RESPONSIBILITY

This position reports directly to the Community Engagement Specialist or designate.
Direct report: N/A. Workflow coordinator for Christmas Kettle volunteers.

Financial And Materials Management

Responsible for coordination of kettles and ensuring the security of donations.

Working Conditions

This is a temporary seasonal full-time position, based on 40 hours per week.
Normal hours of work: as per campaign operational requirements.
Shifts will include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break.
Flexibility in scheduling is required, as the hours will gradually increase as per the Christmas Kettle Campaign operational requirements.
Required to wear appropriate Salvation Army identification.
Standing for long periods will be required and exposure to cold weather
Local travel is associated with this position.
Normal location of work is: 355 Church Street, Windsor, ON N9A 7G9

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Qualifications And Certifications

Completed High School or equivalent.
Prior-related experience would be a definite asset (i.e. Campaign coordinating/Event, Fundraising experience)
Valid Ontario Class “G” Driver’s License, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
Must provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
May require screening through The Salvation Army Abuse Registry.

Experience And Skilled Knowledge Requirements

A minimum of one year of related experience or working in customer service.
Experience in office administration.
Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL).

Skills And Capabilities

Excellent interpersonal skills, integrity, and adaptability.
Ability to multi-task and work well in a fast-paced office setting
Attention to detail, problem solving and analytical skills.
Strong customer service skills; enjoy liaising and working with people of all ages and abilities.
Exhibit good listening skills, have strong oral/written communication skills.
Enthusiastic Team Player with excellent communication and interpersonal skills.
Ability to maintain information in confidence and exercise good judgement.
Ability to lift/move 9 to 12 kgs (20 – 25 lbs.)
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Must comply with all Salvation Army policies, procedures and associated legislation.
Honest, courteous, and punctual; prepared to act in the best interest of employer.
Represent The Salvation Army in a positive, professional, and engaging manner.
Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

This position description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the incumbent.

Compensation

The target hiring range for this position is $17.60 to $21.84 with a maximum of $26.20.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Apply About employer

More about this job

Responsibilities

The Kettle Coordinator is responsible for recruiting, scheduling, and overseeing volunteers for the Christmas Kettle Campaign. They also manage kettle operations, ensure the security of donations, and maintain positive relationships with location management.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of related experience in customer service or administration. A valid Ontario Class G driver's license and a satisfactory background check are mandatory requirements for the role.

Skills

Volunteer coordination
Event coordination
Fundraising
Customer service
Office administration
Microsoft Word
Microsoft Excel
Interpersonal skills
Problem solving
Analytical skills
Communication
Time management
Attention to detail
Teamwork
Security management

Visa sponsorship

Not detected in the job text

Keywords

Christmas Kettle Campaign
Volunteer Management
Fundraising
Non-profit
Customer Service
Office Administration
Microsoft Word
Microsoft Excel
Scheduling
Security
Community Engagement
Event Coordination
Data Entry
Inventory Management
Public Relations
Logistics
OH&S Compliance
Driver's License
Background Check
Team Leadership

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