Kettle Coordinator - Temporary
- Port Alberni, BC, Canada
The target hiring range for this position is $18.25 to $22.23 with a maximum of $26.20. · Full-time
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Job details
- Pay
- The target hiring range for this position is $18.25 to $22.23 with a maximum of $26.20.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description
Position Purpose Summary:
The Christmas Kettle Campaign Coordinator work is focused on ensuring the smooth day-to-day operation of the Kettle Campaign, maximizing volunteers and donations and ensuring competent and compliant Kettle Coverage for all areas.
Key Responsibilities
Incumbent may perform all, some, or similar range of duties as below.
Qualifications and education requirements:
The target hiring range for this position is $18.25 to $22.23 with a maximum of $26.20.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description
Position Purpose Summary:
The Christmas Kettle Campaign Coordinator work is focused on ensuring the smooth day-to-day operation of the Kettle Campaign, maximizing volunteers and donations and ensuring competent and compliant Kettle Coverage for all areas.
Key Responsibilities
Incumbent may perform all, some, or similar range of duties as below.
- Attend training & orientation on The Salvation Army’s Christmas Kettle Campaign & Salesforce
- Review the Kettle Playbook
- Coordinate Kettle deliveries to locations prior to volunteer arrival at Campaign onset
- Ensure all Kettle donations are delivered to secure location at shift completion. Coordinate kettle counting volunteers, ensuring kettles are counted daily
- Record kettle revenues daily in the online Kettle system
- Troubleshoot Tip Tap issues
- Communicate daily issues and supply deficiencies to Administration
- Orient and remind volunteers on proper Kettle handling and duties as required
- Supervise, support and assign (as required) Kettle Volunteers throughout the Campaign
- Participate in the recruitment of new volunteers
- Visit locations during shift changes and intermittently
- Submit timesheets and mileage reports accurately and timely (bi-weekly basis)
- Respond to questions/queries from potential donors regarding SA ministries and programs
- Most duties performed outside regular office hours
- Co-ordinate & attend special event kettle locations
- After the campaign:
- Retrieve, pack up & place in storage all equipment from various kettle locations
- Package and ship the return of Tip Taps
- follow up with contacts at Kettle locations and prepare thank you letters
- prepare an overall report on the campaign to be submitted to the Officer
- Represent The Salvation Army in a positive, professional manner
- Perform other job-related duties as assigned
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Qualifications and education requirements:
- Some high school coursework, completion of high school is an asset
- Valid driver’s licence and a reliable vehicle -required
- Driver’s Abstract that is satisfactory to The Salvation Army, in its sole discretion -required
- Criminal Record Check that is satisfactory to The Salvation Army, in its sole discretion -required
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- undefined
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- A minimum of one year of related experience or working in customer service
- Money handling experience is an asset
- Related experience is an asset
- Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
- Excellent communication and interpersonal skills
- Enthusiastic Team Player with excellent communication and interpersonal skills
- Able to lift 9 to 12 kgs (20 – 25 lbs)
- Strong customer service skills; enjoy liaising and working with people of all ages and abilities
- Willingness to be flexible and work well under pressure with daily timelines and changing priorities
- Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information.
- Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
The target hiring range for this position is $18.25 to $22.23 with a maximum of $26.20.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
More about this job
Responsibilities
Coordinate the day-to-day Christmas Kettle Campaign, including kettle deliveries and collection, volunteer scheduling and support, donation counting and recording, and troubleshooting Tip Tap devices. Support campaign events and locations, communicate operational issues, and complete post-campaign equipment returns, thank-you letters, and reporting.
Requirements
Requires some high school coursework; completing high school is an asset, along with at least one year of related or customer service experience. A valid driver's licence, reliable vehicle, satisfactory driver's abstract and criminal record check, strong communication and customer service skills, and the ability to lift 9–12 kg are required or expected.
Skills
- Volunteer Coordination
- Volunteer Supervision
- Customer Service
- Communication
- Interpersonal Skills
- Teamwork
- Cash Handling
- Donation Processing
- Record Keeping
- Salesforce
- Troubleshooting
- Recruitment
- Time Management
- Confidentiality
- Flexibility
- Report Writing
Visa sponsorship
Not detected in the job text
Categories
- Social Services
- Management & Leadership
- Customer Service & Support
- Administrative
Keywords
- Christmas Kettle Campaign
- Volunteer Coordination
- Volunteer Recruitment
- Volunteer Supervision
- Donation Handling
- Cash Handling
- Daily Revenue Recording
- Salesforce
- Kettle Playbook
- Tip Tap
- Customer Service
- Donor Relations
- Campaign Operations
- Special Events
- Timesheets
- Mileage Reports
- Confidentiality
- Health And Safety
- Driver's Licence
- Criminal Record Check
- Background Screening
- Campaign Reporting
- Equipment Storage
- The Salvation Army