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Added 6 mins ago
RM
Patient Access Clerk I
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Demonstrated excellence customer service skills
Added 6 mins ago
AU
Security Guard - Residential Floater
Allied Universal
Toronto, ON · North York, ON
- $17 CAD / hour
- Part-time
…team. If you have experience in residential security, great customer service, communication skills, enjoy patrolling, and can maintain a high level of professionalism, we'd like to hear…
Added 6 mins ago
WC
(CAN) People Greeter
Walmart Canada
Vaughan, ON
- Full-time
Provides friendly, fast, and professional service to every customer entering and exiting the store, creating a positive first and last impression.
Added 6 mins ago
BA
RIBO Licensed Insurance Broker
BIG Acton
Acton, ON
- Contract
Renewal income through consistent client service and retention.
Added 6 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Kamloops, BC
- Full-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 6 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Calgary, AB
- Contract
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 6 mins ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Gatineau, QC
- Contract
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 6 mins ago
C
Financial Services Representative II (UoNBC Career Fair)
CIBC
Prince George, BC
- Full-time
Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented
Added 35 mins ago
CW
Office Business Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
Approximately 1 year of experience in administration, customer service, office coordination, business operations, or a related field preferred.
Added 35 mins ago
C
Financial Services Representative II (UoNBC Career Fair)
CIBC
Prince George, BC
- Full-time
Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented
Added 35 mins ago
In Store Bakery - Decorator Cake
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Regina, SK
Provide customers with friendly and professional service. Prepare special order requests while maintaining self-serve and fresh cases for the bakery department. Actively contribute to an…
Added 51 mins ago
SP
Heavy Duty Mechanic - Apprentice (Year 1)
Sun Peaks Resort
BC · Sun Peaks Mountain, BC
- Full-time
Maintain positive attitude and provide excellent customer service to all departments
Added 51 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Prepares, conducts, and analyses customer service and department audits, develops and correlates quality indicators, prepares regular quality management reports.
Added 51 mins ago
C
Sales Associate - Claire's Kildonan Place
Claire's
MB · Manitoba, Canada
- $16 to $17 USD / hour
- Part-time
…provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you…
Added 1 hour ago
Maintenance Person (with ticket) - Part Time
Fairmont Hotels & Resorts
Calgary, AB
Provide professional, friendly, and service-focused support to guests and colleagues.
Added 1 hour ago
S
Meat - Meat Cutter
Sobeys
Emerald Park, SK
- Full-time
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 1 hour ago
SC
In Store Bakery - Baker
Safeway Canada
Calgary, AB
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 1 hour ago
LC
Pharmacist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Mississauga, ON
- Full-time
Commitment to providing exceptional customer service
Added 1 hour ago
C
Assistant Store Manager
Claire's
Calgary, AB
- $21 to $24 USD / hour
- Full-time
Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
Added 1 hour ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Barrie, ON
- Part-time
Commitment to providing exceptional customer service
Added 1 hour ago
SC
In Store Bakery - Decorator Cake
Safeway Canada
Calgary, AB
- Full-time
Provide customers with friendly and professional service. Prepare special order requests while maintaining self-serve and fresh cases for the bakery department. Actively contribute to an…
Added 1 hour ago
PG
Service Technician
Pine Glen Group
Oakville, ON
- Full-time
If you’re looking for a company that values craftsmanship, innovation, and exceptional service, Pine Glen is your next home.
Added 1 hour ago
In Store Bakery - Clerk Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
The Bakery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional…
Added 1 hour ago
Meat - Meat Cutter
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Emerald Park, SK
Provide customers with friendly and professional service while preparing meat products for customer purchase and meat displays. Actively contribute to an environment of employee and…
Added 2 hours ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
Strong customer service and communication skills.

The Salvation Army in Canada

Personal Support Worker

Toronto, ON, Canada

The target hiring range for this position is $26.85 to $28.34 with a maximum of $29.82. · Full-time

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Job details

Pay: The target hiring range for this position is $26.85 to $28.34 with a maximum of $29.82.
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

SPECIFIC RESPONSIBILITIES:

General Strategy

Provides personal care in accordance with established policy, procedures, ministry regulations, physician’s orders, the resident plan of care and within the scope of practice of a PSW.
Contributes to and follows the plan of care to meet residents’ assessed need.
Responsible for maintaining accurate and complete records of personal care delivered.
Demonstrates a professional working knowledge of all equipment used in the delivery of nursing care.
Seeks direction from the RPN and/or RN when resident need exceeds experience or scope of practice
Observes, reports, documents on POC and follows care plans as directed by the RN and/or RPN.
Assists in maintaining a safe environment for residents
PSW assignments will be decided and changed based on the RN/RPN’s decision in the home areas

Essential Duties

Bathing/Showering
assists or shaves resident
provides mouth care
assists with dressing or undressing
provides hair and nail care,
provides a safe and comfortable environment and ensures privacy
Follows established procedures and routines for bathing/showering
Toileting
responds promptly to requests for toileting or change of incontinence products to prevent skin breakdown
provides thorough peri care following elimination of urine or feces
follows toileting schedule as per care plan
Nutrition
records intake of each meal
feeds as necessary considering resident’s preferences and diet restrictions
provides a safe and pleasant dining experience
Follows proper diet protocols as per resident’s care plan.
Transfers
Transfers safely according to care plan, flow sheet and bedside logo instructions
Ensures the use of safe techniques when using all lifts as per care plan.
maintains proper body alignment of resident while in bed or chair.
Positions residents according to procedure and care plan

Leadership

Promotes positive work environment and teamwork by following the Meighen Health Centre’s policies and procedures
Puts residents’ needs first

Financial Accountability

Ensures appropriate utilization of all supplies and equipment.
Utilizes assigned equipment and supplies appropriately as per policies and procedures.

Human Resources

Participates in an effective orientation, and performance management process in accordance with The Salvation Army Meighen Health Centre’s standards for all employees within the nursing department.
Identifies nursing department learning needs and communicates to leadership within the home
Models positive working relationships with the management, co-workers, and union
Actively participates in the annual educational program for the nursing department
Demonstrates relevant understanding of and compliance with legislative knowledge of the Employment Standards Act, Human Rights Act, collective agreement and MLTC Act as it applies to the nursing direct care staff.

Health And Safety

Demonstrates understanding of, and compliance with, workers’ responsibilities under the Occupational Health and Safety Act and Regulations, WSIB policy and Meighen Health Centre’s Health and Safety plans, policies, and procedures
Attends Health and Safety in-services and takes action to address unsafe conditions and/or procedures, to ensure a healthy and safe work environment
Advises supervisor or designate immediately of all staff incidents that may result in an Occupational Accident Claim, any concerns with the physical plant, incidents or injuries and completes required reports
Follows all health and safety policies and procedures. Works safely to reduce the risk of injury to self, co-workers, and residents
Wears personal protective equipment as designated
Maintains a clean, safe environment for residents utilizing infection control principles
Maintains a sound working knowledge of their roles and responsibilities during all emergency situations when working different shifts.

Community Relations

Promotes a positive working environment with the service providers working with MHC
Establishes and maintains positive communication between the MHC and the community.

Family And Resident Relations

Contributes to positive customer service with residents and families in day-to-day work
Deals tactfully and courteously with residents, resident’s family, visitors, and staff in a positive manner
Establishes and sustains care in a manner that is resident centred and fosters evidence based best practice.

Quality Management

Participates in all aspects of the Quality and Risk management program as it pertains to nursing
Ensures the collection of clinical indicators within timeline on a monthly basis as assigned
Contributes to the development of recommendations for corrective action
Maintains personal accountability for completion of monthly audits as assigned
Follows established job routines for all personal support workers daily
Effectively participates in conferences with the interdisciplinary team providing care to the residents
Ensures that care provided is documented as required in a timely manner using POC

Ministry Of Health Compliance

Fosters good working relationships with relevant persons within the Ministry of Health and Long-Term Care (MLTC)
Knows and interprets MLTC legislation, regulation, and process
Maintains effective liaison with consultants and physicians
Ensures that systems and processes are in place to achieve and sustain compliance
Understands all components of related legislation for staff, residents, and families.
Complete the annual mandatory education as required

Qualifications

Education & Experience

Must possess certification as a Personal Support Workers through a recognized College or educational institution.
Demonstrated experience in a long-term care setting
Proficiency in interpersonal communication skills, both written and verbal
Proficiency with WORD, email, internet use and computerized documentation an asset.

Competencies

Knowledge and familiarity with computer operations and software applications, including resident records.
Knowledge of current quality improvement and risk management concepts and approaches with special emphasis on the prevention of falls and least restraint policies
Excellent written and verbal communications skills in English.

Compensation

The target hiring range for this position is $26.85 to $28.34 with a maximum of $29.82.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Provide personal care to residents according to care plans, clinical direction, and established procedures, including assistance with bathing, toileting, nutrition, and transfers. Document care and observations, maintain a safe and clean environment, and collaborate with residents, families, and the interdisciplinary care team.

Requirements

A recognized Personal Support Worker certification and demonstrated experience in a long-term care setting are required. Strong written and verbal communication skills in English are required; computer skills and familiarity with resident records are assets.

Skills

Personal Care
Long-Term Care
Resident-Centred Care
Care Plan Implementation
Bathing and Grooming
Toileting and Incontinence Care
Feeding and Nutrition Support
Safe Transfers and Lifting
Clinical Documentation
Infection Control
Health and Safety Compliance
Interpersonal Communication
Teamwork
Computerized Resident Records
Fall Prevention
Risk Management

Visa sponsorship

Not detected in the job text

Keywords

Personal Support Worker
Long-Term Care
Personal Care
Resident Plan of Care
Bathing and Showering
Oral Care
Grooming
Toileting
Incontinence Care
Perineal Care
Nutrition Support
Dietary Restrictions
Safe Transfers
Lifts and Transfer Equipment
Point of Care Documentation
Computerized Resident Records
Infection Control
Fall Prevention
Least Restraint Policies
Quality Improvement
Risk Management
Occupational Health and Safety
Personal Protective Equipment
Interdisciplinary Team
Ministry of Long-Term Care Compliance
Microsoft Word
Email
Internet

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