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Added 6 mins ago
TH
Critical Incident Mental Health Provider (Contract Position)
TELUS Health
Winnipeg, MB
- Part-time
Respond promptly to requests for on-site critical incident intervention services.
Added 6 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 6 mins ago
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Driver-Mover (Full Time)
WINS (Women In Need Society)
Calgary, AB
- Full-time
Gather information for tax receipt purposes, confirm with the donor, and provide to Manager - Inventory
Added 6 mins ago
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Associate Portfolio Manager
Gold Investment Management Ltd.
AB · Edmonton, AB
- Full-time
…company located in downtown Edmonton. We are seeking a Portfolio Manager to join our team. We are hoping to fill the role with an individual who is team oriented, and passionate about…
Added 6 mins ago
SI
Account Manager
Supra ITS
Mississauga, ON
- $70,000 to $77,000 USD / year
- Full-time
There is an immediate need for a Account Manager located in the Greater Toronto Area, Ontario (Mississauga head office; field-based across the GTA and Southern Ontario) at SupraITS. If you…
Added 7 mins ago
IR
Supportive Housing Worker
Interlake-Eastern Regional Health Authority
Beausejour, MB
- Full-time
The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation. We respect that First…
Added 7 mins ago
IR
Home Care Scheduling Clerk
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation. We respect that First…
Added 7 mins ago
EA
Caregiver Manager, LPN
Earth Angels Home Care
Halifax, NS
- $70,000 to $80,000 CAD / year
- Full-time
Earth Angels Home Care is dedicated to providing high-quality, personalized home care services that enhance the well-being and satisfaction of our clients. We are seeking a compassionate,…
Added 7 mins ago
TC
Customer Processing Representative, temporary full-time
The Canada Life Assurance Company
London, ON
- Full-time
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 7 mins ago
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Addictions Counsellor Diploma
HealthCareersInSask.ca
Regina, SK
- Full-time
Department: Addiction Services Continuing Care Unit - Outpatient
Added 7 mins ago
Manager, Core Audit - Assurance - Saskatoon
EY
Saskatoon, SK
As an Assurance Manager, you will be a professional member of Assurance practice. Together with our substantial investments in technology, knowledge, and learning resources for our audit…
Added 7 mins ago
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Environmental Engineer/Geoscientist/Qualified Person
EXP
Windsor, ON
- Full-time
As an Environmental Project Manager, the primary role will be to manage Projects of different complexities, maintain existing clientele while continuously developing new clientele. The role…
Added 7 mins ago
SS
Site Manager - $70K - $75K
Securitas Security Services
Ottawa, ON
- Full-time
Securitas is seeking an experienced and results-driven Site Manager to oversee the day-to-day operations of a Security Operations Center (SOC), providing leadership, direction, and support…
Added 7 mins ago
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VP Sales Lead, Vice President and Sales Lead, Mid Market Diversified Industries, Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
…presence, drive new business growth, and cultivate a disciplined, client-focused sales culture. Success in this role requires strong people leadership, accountability, and a commitment to…
Added 7 mins ago
ST
Associate - Launch Program
SS&C Technologies
Mississauga, ON
- Full-time
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded…
Added 7 mins ago
YH
Program Assistant, Day Program-Scarborough McNicoll
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Full-time
Under the direction of the Program Manager/Program Coordinator, plans or participates in the planning of appropriate activities and providing high quality services to clients of the Day…
Added 7 mins ago
VC
Personal Support Worker (PSW), Home Support - Full-time
VON Canada (Ontario)
Chatham-Kent, ON · Merlin, ON · ON · Chatham, Ontario · Thamesville, Ontario · Blenhiem, Ontario · Wallaceburg, Ontario · Tilbury, Ontario
- $17.95 to $23.71 CAD / hour
- Full-time
Contributes to the development of the personal support care plan under the direction of the Personal Support Program Manager. The written Care Plan is completed with information collected…
Added 7 mins ago
VC
Program Supervisor, OSNP - Full-time
VON Canada (Ontario)
London, ON · Windsor, ON
- Full-time
…communication and resource development activities. Working with the Manager and relevant internal departments, the role supports approved initiatives to strengthen program sustainability…
Added 21 mins ago
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Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia | North America
Montreal, QC
- Full-time
Le Groupe Veolia est un chef de file mondial en services environnementaux, présent sur les cinq continents avec près de 218 000 employés. Spécialisé dans la gestion de l’eau, de l’énergie…
Added 22 mins ago
MT
CAN: Operations Supervisor - Barrie
MV Transportation
Barrie, ON
- Full-time
Conducts site checks and road observations according to client and local policy while documenting findings accordingly and provide necessary reports to Operations or Safety Manager as…
Added 22 mins ago
VC
Rehabilitation Assistant (Occupational Therapy/Physiotherapy)
Vancouver Coastal Health
Vancouver, BC
- $31.17 to $32.85 CAD / hour
- Temporary
Within the context of a client and family centred care model, this position functions under the operational supervision of the Manager or Team Leader and the work direction of a licensed…
Added 36 mins ago
TS
TDS Operations Analyst I, Client Enablement
TD Securities
Toronto, ON
- Full-time
Global Operations & Business Services Overview:
Added 36 mins ago
TS
TDS Operations Analyst II, Client Enablement
TD Securities
Toronto, ON
- Full-time
Global Operations & Business Services Overview:
Added 36 mins ago
NH
PHYSIOTHERAPIST
Northern Health - BC
Burns Lake, BC
- Full-time
works independently and collaboratively as part of a multidisciplinary rehabilitation team providing physiotherapy services including assessment, treatment planning and implementation,…
Added 36 mins ago
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Administrative Associate (LeBlanc Family Wealth)
Wellington-Altus
Kingston, ON
- Full-time
Reporting to Senior Portfolio Manager, the Administrative Associate at LeBlanc Family Wealth will participate in a broad range of administrative and operational projects and tasks to…

The Salvation Army in Canada

Program Coordinator – Warming Centre

Prince Albert, SK, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: More than 1 year of prior related experience in a shelter setting working with marginalized clientele.
Posting language: English
Posted: Nov 4, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary:

The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of clients and maintain the safety and security of the facility and everyone living in it. They direct the team and ensure operations are efficient, safe, and secure. The Program Coordinator – Warming Centre shall ensure guests’ safety while interacting in a positive, supportive manner. They will be involved with their team in the establishment and maintenance of a therapeutic relationship with clients with the goal of facilitating the guest transition into other appropriate shelter support.

Accountabilities

Guest Care and Support
Develops and maintains a strong therapeutic relationship with guests that access the Warming Centre to ensure effective intervention.
Utilizes the environment in assessing, teaching, and supporting clients around issues such as problem-solving and conflict resolution.
Completes duties, reports, and logs as per shift description.
Encourage clients to develop a community-based support networks.
Assume delegated responsibility for the facility.
Maintains the safety and security needs of the clients through engagement, supervision and monitoring.
Completes all documentation regarding guest safety, incident reports, fire safety and other serious incidents.

Health & Safety

Maintains the safety and security needs of the guests through engagement, supervision, and monitoring.
Deals with serious incidents and crises in a safe and therapeutic manner. Communicate and enforce facility rules while maintaining discipline and safety.

Communication And Reporting

Completes all documentation regarding client safety, incident reports, fire safety and other serious incidents.
Documents daily events, progress towards goals, and any significant occurrences.
Maintains strictest confidentiality regarding the guests, their issues, and their concerns.
Complete a comprehensive final report at the end of the project term.

Team Coordinator

Provides workflow coordination and directions to their team, support and coaching (including corrective suggestions) to direct support workers and shift leads.
Participates as required in the evaluation and goal-setting processes of the organization
Acts as the first contact for clients that want to engage in the grievance process.
Assist direct support workers with decision making regarding difficult client behaviors, conflict resolution and unique cases that come up.
Trains new staff – including updating and training existing staff with new or changing procedures.
Contributes to consistency of quality of services
On-call support for staff calling in sick. Be the on-site contact person for staff calling in sick. Call casuals to fill shifts as necessary.
Meets regularly to complete check ins with the Housing Services Manager to ensure continuity of services and alignment to program goals.
Communicates building maintenance requests to the Corps Officer in a timely manner.

Other Responsibilities

Works with the Corps Officer to complete projects (updating training manuals, procedural recommendations, client feedback sessions, etc.)
Presents concerns, questions, and issues in prescribed forums.
Other related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT

Governance Boards And Councils

Corps Officer
Guests
Staff including , Team leads and Direct Support Workers

External

Prince Albert Police Services
Community Partners –Outreach teams, and others.
Health Professionals

MANAGERIAL/Technical Leadership RESPONSIBILITY

Reports directly to Corps Officers
Direct reports for this position: none.
Acts as a project coordinator for Direct Support Workers & Team Leads

Financial And Materials Management

Responsible for the safekeeping of materials and equipment for own use.
Does not process any financial transactions.

WORKING CONDITIONS

Work setting is at the Warming Centre.
Some unscheduled overtime may be associated with this position.
May be required to work rotational shifts.

The Incumbent Will/may Work Under The Following Disagreeable Conditions

Dealing with angry and highly emotional clients and their families.
May encounter verbal abuse.
Dealing with people with different levels of intoxication and difficult behaviors.
May involve responding to first aid incidents including overdoses.
May involve bending, stretching, reaching, and climbing
Minimal opportunities for rest breaks may occur during the shift.
Driving program van/vehicle under stressful and less than ideal circumstances.
May involve sitting, standing, walking for long periods of time.
Exposure to cold outdoor environments.
Ability to lift up to 20 pounds.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Qualifications And Certifications

Completion of a formal post-secondary/college diploma program of 2 academic years in Social Service Work
CPR First Aid (C) and Non-Violent Crisis Intervention Certicate (or similar) or willingness to obtain
A Driver’s Abstract that is satisfactory to The Salvation Army, in its sole discretion, is an asset.
ASIST
Alternative combinations of education and experience may be considered.
Criminal Record including Vulnerable Sector Experience and Skilled Knowledge Requirements
More than 1 year of prior related experience in a shelter setting working with marginalized clientele.
Experience working within the field of Mental Health and Addictions is preferred
Demonstrated experience with Microsoft Office, internet, and keyboarding.
Demonstrated understanding of the Behaviour Based Model.

Skills And Capabilities

Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Strong understanding of professional boundaries when working with a vulnerable population.
Strong listening, written and verbal communication skills – clear and simple to understand.
Able to proactively recognize potential risks, conflicts, and issues, respond with solutions and coaching.
Attention to detail, problem solving and analytical skills.
Patience and ability to deescalate situations.
Ability to coach and provide constructive feedback.
Ability to make decisions within established framework while understanding the impact decisions will have on programming as well as programs around them.
Ability and willingness to respect, promote, and support the mission, vision, and values of TSA and develop an understanding of the purpose of the Salvation Army in Canada and its implication as related to position responsibilities.
Ability to organize and prioritize multiple tasks in a fast-paced environment.
Strong interpersonal and motivational skills.
Attentive listening skills for the purpose of supervision, coaching, and conflict resolution.
Demonstrates effective interpersonal and communication skills and the ability to deal with internal and external contacts at all levels of the organization in a professional manner.
Ability to develop and maintain a team environment; work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Demonstrated ability to take initiative, be reliable and operate in an environment of accountability.
Understands the dynamics of clients behaviour with the ability to assess their needs and risks.
Ability to demonstrate understanding of and empathy toward cultural differences.

Compensation

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Apply About employer

More about this job

Responsibilities

Coordinate and support Direct Support Workers during shifts, oversee facility operations, and maintain a safe and secure environment for guests. Build supportive relationships with guests, respond to crises, document incidents and progress, and help connect clients with appropriate shelter support.

Requirements

A two-year post-secondary diploma in Social Service Work and more than one year of related shelter experience are specified; experience in mental health and addictions is preferred. CPR and First Aid (C), Non-Violent Crisis Intervention or equivalent, and ASIST are listed, with willingness to obtain some certifications accepted; strong communication, coaching, de-escalation, confidentiality, and organizational skills are also required.

Skills

Therapeutic Relationship Building
Client Supervision
Crisis De-escalation
Conflict Resolution
Team Coordination
Staff Coaching
Incident Reporting
Risk Assessment
Confidentiality
Communication
Problem-solving
Documentation
Mental Health and Addictions Support
Cultural Awareness
Microsoft Office
First Aid

Visa sponsorship

Not detected in the job text

Keywords

Social Service Work
Warming Centre
Shelter Services
Direct Support Workers
Team Leads
Guest Care
Therapeutic Relationships
Mental Health
Addictions
Behaviour Based Model
Crisis Intervention
Non-Violent Crisis Intervention
CPR
First Aid
ASIST
Incident Reports
Fire Safety
Risk Assessment
Conflict Resolution
De-escalation
Client Grievance Process
Staff Training
Microsoft Office
Confidentiality
Community Support Networks
Prince Albert Police Services

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