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Added 4 mins ago
SS
Cook
Sienna Senior Living
Grimsby, ON
- Part-time
You will be a welcomed team member, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Cook, you will prepare nutritious, high-quality…
Added 19 mins ago
Overnight Shift Lead
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 19 mins ago
Overnight Shift Manager
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 19 mins ago
Overnight Shift Lead
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 19 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 1 hour ago
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Planner, Strategic Sales Merchandise Planning
lululemon
Vancouver, BC
- Full-time
As a member of the product team, the Global Planning team is responsible for ensuring financial success of the company. They work closely with Merchandising to understand new product trends…
Added 1 hour ago
L
Product Operations Lead | Carrefour Laval
lululemon
Laval, QC
- Full-time
Added 1 hour ago
BC
Registered Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 2 hours ago
OG
Community Specialist
Okanagan Game Developers' Association
Kelowna, BC
- Volunteer
…within the Okanagan/Kelowna region. You will be helping the OGDA team in cultivating an engaged and welcoming environment for OGDA members. This role includes assisting in the planning and…
Added 2 hours ago
A
It Support
Actalent
Burnaby, BC
- $28 to $35 CAD / hour
- Contract
…environment where IT plays a critical part in supporting day-to-day operations and long-term scaling. You will work closely with IT leadership and at least one additional team member who…
Added 2 hours ago
Team Lead-Retail
Roots
Toronto, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 3 hours ago
C
Cast member - Seasonal
Cineplex
New Glasgow, NS · CPX New Glasgow
- Part-time
What does it take to be a successful member of the Cineplex Team?
Added 3 hours ago
Team Lead-Retail (Days, Evenings, Weekends)
Roots
Belleville, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 4 hours ago
SA
Part-time FOH Team Member - Front/Spadina (The Well)
Sweat and Tonic
Toronto, ON
- Part-time
As a Front of House (FOH) Team Member, you are the first point of contact for our guests, creating an exceptional customer experience from the moment they enter our facility. This role…
Added 4 hours ago
H
Account Director
HRVST
Remote, Canada
- $90,000 to $105,000 CAD / year
- Full-time
- Remote
The Account Director leads HRVST’s day-to-day operations and team. You’ll be the go-to for our Account Managers, designers and developers: supporting them through client challenges, keeping…
Added 4 hours ago
Team Member - New York Fries Outlet Collection
Recipe Unlimited
Winnipeg, MB
If you are passionate about working hard with an awesome team that is fun and committed to serving our Guests’ Canada’s best tasting fries- New York Fries has a future for you! Apply online…
Added 5 hours ago
FH
Manager, General Accounting
Fraser Health
New Westminster, BC
- Full-time
…physical, financial and human resources; participates, as a member of the Accounting Services management team, in the development of the mission, strategies and goals to ensure the optimum…
Added 5 hours ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
At Fraser Health, you'll have the opportunity to work on innovative healthcare technology initiatives that directly support patient care and clinical operations across one of Canada's…
Added 5 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 6 hours ago
J
Civil Engineer (design and projects)
JobsMedia.io
Montreal, QC
- Full-time
As part of a multidisciplinary team, you will participate in the design, analysis, and execution of structural projects. You are a technical expert for your colleagues and clients, and you…
Added 7 hours ago
TB
Winter Sales Staff
The Bentway
Toronto, ON
- Contract
The Winter Sales Staff positions are key customer services roles working within the Facilities team to operate the concession (non-alcoholic hot drinks & snacks) and facilitate on-site…
Added 7 hours ago
AC
Clinical Dietitian
Aramark Canada
Calgary, AB
- Volunteer
As a member of the food services team, the Clinical Dietitian provides nutrition care to all residents with a focus on health, well-being and quality of life. The Dietitian works…
Added 7 hours ago
L
Guest Experience Lead | Promenades St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on…
Added 7 hours ago
Olive Garden, Ajax - Prep Cook/Saucer
Recipe Unlimited
Ajax, ON
…each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring…
Added 8 hours ago
S
Bakery Clerk
Save-On-Foods
Athabasca, AB
- Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…

Closed listing

The Salvation Army in Canada

Relief Frontline Worker

Toronto, ON, Canada

The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92. · Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92.
Job type: Part-time
Closing date: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY: The Front-Line Worker is responsible for delivering exceptional direct support, assistance and encouragement to The Gateway clients. The accomplishing of the Salvation Army’s mission starts with the Front-Line Workers’ ability to provide the residents with the resources they require to maximize their full potential in all spheres of life body, mind and soul. It is imperative that the incumbent align the delivery of their services with the core values by committing to a high standard of excellence and treating all staff and residents with respect and dignity. The Front-Line Worker provides a safe and secure environment for residents and visitors.

Service Responsibilities

All Shifts

Signs in for shift and reads all Logbook entries
Take on role as Fire Captain each shift during emergency situations
Handles the admission, orientation for new intakes. Read and review house rules with new intake and complete the Triage
Ensure enforcement of house rules, including behavior modification discussions, giving/reviewing warnings and behavioral contracts
Enters all Intakes and Discharges on SMIS, process intake paperwork and upload necessary documents on SMIS
Print out SMIS bed log at end of shift and ensure that SMIS, the bed roster and Logbook match all shift activity, and ensure SMIS Queue is up to date
Accurately records day-to-day happening using appropriate methods; maintains logbooks and completes incident reports
Keeps a record of Presto Cards distributed and confirm how many cards are remaining before and at the conclusion of the shift
Monitors the activities of the residents and maintains availability for personal, practical and moral support
Provides the residents with their stored medication having them complete the medication distribution form, including providing safe storage and recording of prescribed medication, as requested by the resident.
Liaises with internal referral sources and external agencies as needed
Keep a record of bag lunch, late dinner requests and food allergies
Distribute late meals, bag lunches, coffee/tea, and serve snacks
Announce mealtimes, secure volunteers for tidying up
Oversee mealtimes and provide supervision in the serving area
Empty garbage cans as needed
Sweep/mop serving area as needed
Make announcements to residents as needed
Write messages for residents and notify residents accordingly
Distribute clothing and personal hygiene items as requested by the residents
Provide harm reduction resources and distribute safe use supplies as requested
Accept and document in the communication log donations received; place donations in storage bins to be washed, sorted and stored in the Storage Room
Respond to and direct all telephone inquiries/voicemails accordingly
Carries out wellness checks throughout the building in accordance with policies and procedures
Record all facility issues and concerns on the appropriate Work Order/Supply Order document
Assist residents with signing up for computer, and laundry services and monitor usage and provide support as needed
Assists and participates in resident functions on special occasions or activities
Place used walkie talkie on charger at the end of each shift
Contact repair people as needed
Approve overnight passes, working passes and curfew extensions
Tidy front desk/intake area throughout the shift
Assist residents who are Triaged at Level 1 with any resources/referrals that may be required as their Keyworker
Bag/label residents’ belongings and place in storage room that have been left behind according to policies and procedures
Cleaning/disinfect cots and make available for new intake in the absence of housekeeping
Perform other duties required by administration

Night Shift specific.

Complete nightly bed checks and discharge as needed, as per policy and procedure

Accountabilities

CRITICAL RELATIONSHIP MANAGEMENT

Internal

Reports directly to the Front Line Supervisor
Indirectly reports to the Property Manager, Assistant Director and/or the Director
Develop close working relationships with all staff within the organization including Housekeeper, Janitors, Case Worker, Housing Worker, Community Follow-Up Worker, Chaplain, Administration and the Management Team

External

Establish and maintain good working relationships with external agencies to make the appropriate referrals.

Governance Boards and Councils: None

Working Conditions

The incumbent will work under the following disagreeable conditions:

Dealing with angry people
Abusive people
Verbal abuse
Isolation
Work schedule affecting lifestyle

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education And Experience Qualifications

Education, Qualifications and Certifications:

High School Graduate with a diploma in the Social Services or Human Services field.
Prior related experience, including experience with frontline work in a social service setting
Knowledge and understanding of Homelessness, Addictions Counselling and Mental Health
Certification in CPR/First Aid
Certification in Crisis Intervention
Police check clearance
Adhere to standards that are consistent with the values & philosophy of The Salvation Army and Florence Booth House

Skills And Capabilities (examples Provided Below)

Attention to detail, problem solving and analytical skills.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
De-escalation skills
Possess excellent problem-solving skills
Ability to function as a team member
Basic computer and clerical skills
Fluent in written and spoken English

Compensation

The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

About employer

More about this job

Responsibilities

Provide direct support, practical assistance, and referrals to residents while maintaining a safe and respectful shelter environment. Manage admissions, records, wellness checks, meals, supplies, resident activities, and facility procedures, including overnight bed checks when assigned to the night shift.

Requirements

A high school graduate with a diploma in Social Services or Human Services is required, along with prior related experience in frontline social services. Candidates should understand homelessness, addictions counselling, and mental health, and have CPR/First Aid and crisis intervention certifications, police check clearance, and strong communication, de-escalation, confidentiality, and teamwork skills.

Skills

Direct Client Support
De-Escalation
Problem-Solving
Attention To Detail
Analytical Skills
Confidentiality
Integrity
Teamwork
Basic Computer Skills
Clerical Skills
Crisis Intervention
First Aid
Communication
Record-Keeping
Referral Coordination

Visa sponsorship

Not detected in the job text

Keywords

Homelessness
Addictions Counselling
Mental Health
Social Services
Human Services
Frontline Support
Crisis Intervention
CPR
First Aid
De-Escalation
Harm Reduction
Resident Intake
Triage
Case Referrals
Wellness Checks
Incident Reports
Medication Distribution
Confidentiality
SMIS
Fire Safety
Shelter Operations

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