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Added 11 mins ago
QH
{ 'jobTitle': 'Certified Health Care Aide', 'locationName': 'Cochrane', 'jobType': '!None!', 'workplaceType': '!None!', 'companyName': 'Qualicare Home Care' }
Qualicare Home Care
Calgary, AB
- Full-time
…care, dementia and Alzheimer’s care, hospice and palliative support, and family care coordination. Care is delivered using a holistic approach that focuses on the needs of both clients and…
Added 1 hour ago
SH
Back of House - Supervisor, Culinary
Sandman Hotel Group
AB · Edmonton, AB
- Full-time
Added 1 hour ago
SH
Back of House - Cook
Sandman Hotel Group
AB · Edmonton, AB
- Full-time
Added 1 hour ago
SH
Back of House - Prep Cook
Sandman Hotel Group
AB · Edmonton, AB
- Full-time
Added 2 hours ago
GS
Neurofeedback Clinician – Experienced or Training Provided
Guided Spectrum
Oakville, ON
- Contract
Added 2 hours ago
Line Cook
Northland Properties
Regina, SK
Added 3 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Added 3 hours ago
Back of House - Prep Cook
Northland Properties
Edmonton, AB
Added 4 hours ago
TS
Warehouse worker
The Salvation Army in Canada
North Vancouver, BC
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 4 hours ago
SP
Family School Liaison Worker
St. Paul Education
St. Paul, AB
- Part-time
St. Paul Education requires a temporary, part-time (0.8 FTE) Family School Liaison Worker to support the St. Paul Alternate Education Centre and Elk Point Outreach School from November 30,…
Added 4 hours ago
LS
Unity Composite High School - Educational Assistant Position - Temp FT - #4075815
Living Sky School Division No. 202
Unity, SK
- Temporary
Unity Composite High School is a Grades 7–12 school and a collaborative learning community dedicated to “Building Citizens, Striving for Excellence.” Staf
Added 4 hours ago
SC
Occasional Teacher Long Term Assignment - Grade 8, 1.00 FTE (internal/external)
Sudbury Catholic District School Board
Sudbury, ON
- Full-time
…student’s potential within our inclusive Catholic learning community by nurturing and developing their mind, body, and spirit. Our 12 elementary schools, 4 grades 7 to 12 schools and an…
Added 4 hours ago
RC
100% Educational Support Personnel
Renfrew County District School Board
Petawawa, ON
- Internship
QUALIFICATIONS: A minimum two year community college diploma in the social services field (e.g. DSW, CYW, SSW), or an equivalent combination of education and experience acceptable to the…
Added 11 hours ago
Front of House - Bartender
Northland Properties
Calgary, AB
Added 11 hours ago
BOH Management - Chef de Partie
Northland Properties
Calgary, AB
Added 12 hours ago
Back of House - Line Cook
Northland Properties
Calgary, AB
Added 13 hours ago
AM
Part-Time Developmental Support Worker I and II Orillia - Days
Arc Mercer
Orillia, ON
- Part-time
Added 13 hours ago
PSW
Bayshore
Kemptville, ON
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 13 hours ago
AM
Full-Time Developmental Support Worker II Orillia - Days
Arc Mercer
Orillia, ON
- Full-time
Added 14 hours ago
E
Personal Support Worker SUMMIT PLACE
Extendicare
Owen Sound, ON · LTC - Summit Place
- Part-time
The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices,…
Added 14 hours ago
CH
Environmental Service Worker
Covenant Health Canada
Mackenzie No 23, AB · Mackenzie County, AB
- Part-time
…feel supported and make a meaningful difference. The La Crete Community Health Centre offers a range of essential healthcare services within a modern and well-equipped facility. Working in…
Added 14 hours ago
A
Personal Support Worker AgeCare Samac
AgeCare
Oshawa, ON · AgeCare Samac (Previously Wynfield)
- Full-time
The Personal Support Worker (PSW) is responsible for providing care to residents according to their care plans and assisting in the identification of resident needs. The PSW assists in…
Added 15 hours ago
PSW
Bayshore
Pembroke, ON
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 15 hours ago
PSW
Bayshore
Barry's Bay, ON
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 15 hours ago
Personal Insurance Advisor, Service
Navacord
Edmonton, AB · Calgary, AB

The Salvation Army in Canada

Resident Support Worker

Calgary, AB, Canada

The target hiring range for this position is $22.08 to $27.59 with a maximum of $33.11. · Part-time

Apply About employer

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Job details

Pay: The target hiring range for this position is $22.08 to $27.59 with a maximum of $33.11.
Job type: Part-time
Apply by: Nov 21, 2026
Working hours: 16 hours per week
Posting language: English
Posted: Oct 22, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary:

This position provides basic needs and guidance to men that find themselves homeless by providing a positive, respectful, and safe environment. Staff will support each person by encouraging healthy life skills and choices, so each person can experience success in moving back into the community and out of the shelter systems.

This is an afternoon weekend shift*

Accountabilities

Resident/Program Support:
Handles the admission, orientation, and evaluation of residents as per policies, procedures, and guidelines.
Ensures ongoing enforcement of policies and guidelines, including providing guidance to residents.
Conducts respectful resident intake interviews ensuring all information is obtained, recorded, expectations are clearly communicated to residents, and basic goal setting is done.
Monitors all incoming traffic ensuring including verifying resident identification and following safety protocols.
Liaises with Spiritual and Religious Care team members, internal referral sources and other external agencies as needed (e.g., welfare, police, parole, urgent situations, DOAP Team, PACT Team and non-emergency.)
Stores and records information on resident medication, tools and gear, as per policies and procedures.
Performs light housekeeping duties and foster a clean workplace culture.
Provides linen and assistance to each resident, as needed.
Receives all resident concerns in a professional manner, directs residents to avenues of resolution and ensure required documentation is completed.
Ensures that calls and messages for residents are dealt with as per policy and privacy legislation.
Works with program team members to ensure best practices and efficient service delivery.
Provides mediation in resident conflict to prevent and/or resolve altercations.
Monitors late passes and address non-compliance.
Ensures all policies and procedures are upheld and, if required, seek additional support internally or externally from Calgary Police Services or Emergency Medical Services.
Provides and reprograms resident identification cards as per program guidelines.
Reviews policies, procedures, and program guideline; provides suggestions for changes, as needed.
Reviews information and resident forms to ensure correct information and relevance.
May carry out inspection/safety and wellness checks of property and grounds in accordance with policies and procedures.
May provide support for other program positions.
Administrative:
Accurately records day-to-day happenings using appropriate methods; maintain logbooks, and complete occurrence reports, etc.
May handle finances relating to occupancy fees, meal tickets, and receipts of same.
Communicates with co-workers and Resident Support Team Leaders at shift change, to ensure bed availability; review and record all resident information.
Reads all day-to-day communications.
Records all pertinent information and any significant events in communication book.
Completes program documentation as per program procedures, including meal lists, communication book, occupancy fee receipts, behaviour contracts, notices, incident reports, emergency evacuation reports, and TPW reports.
Attends program staff meetings as scheduled.
Demonstrates stewardship of The Salvation Army resources such as time keeping and program supplies.
Assists at the laundromat and with Program Aid duties, as needed.
May attend case conferences when necessary.
Record Keeping and Reports:
Maintains daily and monthly program statistics.
Assists Resident Support Team Leader with weekly tool and medication cabinet audits.
Coordinates, records, and distributes weekly food hampers.
Prepares required incident reports.
Files previous year’s inactive files and archive files annually.
May audit resident files as per procedure and accreditation standards.

Working Conditions

This is a regular part time afternoon weekend shift at 16 hours per week.
Works in a men’s residential housing facility
May have to deal with aggressive people. Potential for verbal, and less likely physical, attacks.
Hours may vary; work schedule affecting lifestyle
Exposure to infectious diseases
Exposure to bodily fluids

Education And Experience Qualifications

Education, Qualifications and Certifications:

Completed High school diploma, plus specialized courses of up to six (6) months.
Police Information Check (PIC) with Vulnerable Sector Search
Current Standard First Aid certification with Level A or C CPR from an Alberta approved training provider.
Incumbents with a Social Work diploma or degree must be registered with the Alberta College of Social Workers

Experience And Skilled Knowledge Requirements

More than three months but less than one year of prior related experience, including experience with frontline work in a social service setting.

Skills And Capabilities

Strong customer service skills.
Attentive listening and observation of body language and able to monitor and read the environment.
Able to stay calm in stressful situations.
Computer skills including MS Outlook, Word and ability to use keyboard; familiarity with databases.
Demonstrated trauma informed care, non-violent crisis intervention and de-escalation skills.
Able to pack and life resident belongings.
Able to stand for long periods of time and do walk abouts within and outside of the building; able to walk up and down stairs.
Able to continuously monitor the environment, monitoring security cameras and attentiveness when interacting with clients and recording information. Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.

Compensation

The target hiring range for this position is $22.08 to $27.59 with a maximum of $33.11.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Apply About employer

More about this job

Responsibilities

Support residents experiencing homelessness by managing admissions, providing guidance, enforcing program policies, monitoring safety, and helping resolve concerns or conflicts. Maintain accurate resident records and reports, coordinate shift handovers and program activities, and help ensure a clean, safe, and supportive shelter environment.

Requirements

Requires a high school diploma and specialized courses of up to six months, a Police Information Check with Vulnerable Sector Search, and current Standard First Aid with Level A or C CPR. Candidates need more than three months but less than one year of related frontline social-service experience, along with strong communication, de-escalation, computer, confidentiality, and physical-capability skills.

Skills

Customer Service
Active Listening
Observation
Crisis De-escalation
Trauma-Informed Care
Conflict Mediation
Confidentiality
Professional Ethics
Resident Intake and Assessment
Incident Reporting
Record Keeping
Microsoft Outlook
Microsoft Word
Database Familiarity
Safety Monitoring
First Aid and CPR

Visa sponsorship

Not detected in the job text

Keywords

Homelessness Services
Residential Shelter
Resident Support
Social Services
Frontline Support
Resident Intake
Resident Orientation
Goal Setting
Trauma-Informed Care
Non-Violent Crisis Intervention
De-escalation
Conflict Mediation
Safety Protocols
Police Information Check
Vulnerable Sector Search
Standard First Aid
Level A or C CPR
Microsoft Outlook
Microsoft Word
Databases
Incident Reports
Record Keeping
Medication Records
Confidentiality
Case Conferences
Program Documentation
Emergency Response
Resident Wellness Checks

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