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Added 2 mins ago
M
Senior Manager, Operational Resilience
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Reporting into the Director, Operational Resilience, the Senior Manager, Operational Resilience is a key member of the global Operational Risk & Resilience Management (ORRM) 2nd line of…
Added 2 mins ago
Senior Delivery Manager
Scotiabank
Toronto, ON
The Senior Delivery Manager, Enterprise Delivery Office supports Director-level leadership in the end-to-end management of projects within the Enterprise Delivery Office (EDO). This role is…
Added 2 mins ago
HI
Senior Compliance and Licensing Specialist
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Toronto, ON · Montreal, QC · Chilliwack, BC · Vancouver, BC · Calgary, AB
- Full-time
…Employee Benefits & Retirement (EB&R), while supporting the Director, Licensing & Compliance on select national initiatives across other lines of business as required. This role involves…
Added 2 mins ago
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Added 2 mins ago
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Previous experience as Controller or Director of Finance in a complex multi-jurisdiction company, required.
Added 2 mins ago
TU
Student Financial Management Analyst
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…addition, the individual works in collaboration with the Associate Director and provides expert advice in the review, development and monitoring of financial and student systems, processes…
Added 2 mins ago
TU
Research Exercise Instructor & Research Assistant
The University of British Columbia
Vancouver, BC
- $28.29 to $33.66 CAD / hour
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Added 2 mins ago
GB
Safety & Operations Coordinator (Contract)
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Burlington, ON
- $30 to $35 CAD / hour
- Contract
Reporting to the Director of Environmental Health and Safety, Distribution, the Safety & Operations Coordinator will support various operational initiatives and operational initiatives…
Added 2 mins ago
CG
Line Cook - Arlington Hotel & River's Edge
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- Full-time
Career coaching & growth, including mentorship from our Director of Culinary
Added 2 mins ago
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- Full-time
Global Director, Internal Audit, you will contribute to developing a dynamic, risk-based internal audit plan,
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CG
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Toronto, ON · Etobicoke, ON
- Full-time
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Added 2 mins ago
2T
Senior Accounting Technician / Technicien(ne) comptable senior
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- Full-time
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Added 2 mins ago
TU
Assistant HR Manager
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
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Added 2 mins ago
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Added 2 mins ago
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Corporate Ergonomist
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Boucherville, QC
- Full-time
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Added 2 mins ago
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Director, Geoscience (Canada)
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Vancouver, BC
- Full-time
Reporting to the Regional Vice President Exploration, Canada, the Director of Geoscience provides strategic and technical leadership across Equinox’s Canadian exploration portfolio, driving…
Added 2 mins ago
TU
Human Resources Manager
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Reports to the Administrative Director within the Department of Obstetrics & Gynaecology.
Added 16 mins ago
RB
Director, Strategy
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Toronto, ON
- Full-time
Added 16 mins ago
PS
Assistant Director, Regional Offices Branch
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- Full-time
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Added 16 mins ago
CS
Part Time HCA- 7am-2pm, every other weekend
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Calgary, AB · Scenic Acres
- Part-time
Reporting to the Health & Wellness Manager or Director of Care, the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under…
Added 31 mins ago
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Director, Strategy
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Added 31 mins ago
Health Care Aide - Casual
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Added 31 mins ago
Safety Coordinator
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Nanaimo, BC
VMAC is seeking a Safety Coordinator to support and strengthen the organization’s safety culture. Reporting to the Director of People and Culture, this position is responsible for…
Added 31 mins ago
SL
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The Salvation Army in Canada

Residential Support Worker - Evening - Temporary

Vancouver, BC, Canada

The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92. · Part-time

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Job details

Pay: The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92.
Job type: Part-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY

The role of Residential Support Worker offers the opportunity for very meaningful work! The successful applicant will provide support and assistance to our residents, maintaining a safe and welcoming space for those in crisis situations. As the Residential Support Worker you will be part of a team that works together to make a tangible difference in the lives of our residents.

The evening worker helps to keep clients feeling safe and cared for during the hours of 3:30pm - 12:00am, Saturday and Sunday.

This position is a temporary maternity leave cover.

This role is restricted to female applicants due to a bona fide occupational requirement related to client privacy, dignity, and safety within a women’s shelter environment.

Accountabilities

The incumbent may perform all, some, or similar range of duties.

Assist with daily operations, laundry, food services prep, light cleaning.
Complete residence-related administrative tasks as required.
Provide advice, guidance and support to residents when contacted for assistance.
Answer our 24-hour crisis line and complete telephone screenings.
Complete intakes and house orientation for new residents.
Record relevant shift information in appropriate logs and other necessary forms and reports.
May facilitate programming for residents.
Consistently demonstrates respect and empathy for all residents.
Maintain availability for personal, practical, and moral support.
Liaise with referral sources and other external agencies as needed.
Ensure ongoing enforcement of policies.
Encourage residents to follow through with their chores.
Provide crisis intervention if an abuser locates KBH.
Mediate conflict/violence within the house if it occurs.
Perform regular security checks.
Ensure the house is tidy and clean.
May drive a resident to the hospital or an appointment if required.
Assist with childminding if required.
Create and revise documents to support the program.
Attend regular staff meetings and training.
Maintain client and house confidentiality at all times.
Perform other work-related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT

Internal: Transition House residents (adults and children), other staff and volunteers, occasional contractors.

External: Might have to communicate with community members, community groups/organizations, police, social workers and MCFD, and other agencies.

MANAGERIAL RESPONSIBILITY

Reports directly to: Executive Director
Direct reports: None

May Show Others How To Perform Certain Procedures.

FINANCIAL AND MATERIALS MANAGEMENT

Minimal material responsibilities.
May be authorized to handle small amounts of cash.
The incumbent may make small program purchases under the authority of their supervisor.
The incumbent has no input into the annual budget.

Working Conditions

The incumbent’s work environment is typically in a transition house.
This position requires a moderate amount of keyboarding/manual record keeping and those served by the program may relate information that is highly disturbing in nature and will require intentional debrief and consultation.
The incumbent will work under the following disagreeable conditions:
Isolation
Monotony
Odors
Stressful situations, including dealing with erratic and sometimes antagonistic behaviour
Verbal abuse
Work schedule affecting lifestyle
Exposure to bodily fluids, bodily waste
Exposure to drugs and alcohol
The incumbent may have little to no travel required.
The incumbent carries a phone while on duty and will work shifts.
The job incumbent may be exposed to the risk of minor to moderate injury or illness due to:
Physical attacks by others
Exposure to infectious diseases
Exposure to bodily fluids
Sharp objects
Other dangerous situations
Experience moderate physical exertion causing fatigue, may be required to lift up to 30 pounds.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

Education, Experience, And Qualifications

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ability to provide an original copy of a Criminal Record Check for working with children and/or vulnerable adults, that is satisfactory to The Salvation Army, in its sole discretion.

An alternative combination of education and experience may be considered.

Education, Qualifications And Certifications

A certificate, diploma, or degree in social services, or equivalent training in a related field.
Emergency First Aid & CPR
Non-Violent Crisis Intervention training, FoodSafe certificate, and Mental Health First Aid Certificate or willingness to complete once hired.

Experience And Knowledge

At least one year of experience, preferably in a residential social services setting required.
Knowledge and/or experience working with women and/or children who have experienced domestic violence.
Training in trauma-informed care.

Skills And Capabilities

Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
The incumbent will have excellent verbal and non-verbal communication skills.
Strong understanding of professional boundaries when working with a vulnerable populations.
Patience, conflict resolution, and de-escalation skills.
Team-oriented and able to take initiative.
Willingness to work with people from diverse cultural backgrounds.
Problem-solving skills.
Organized and attentive to details.
Strong listening skills.
Comfort in collaborating with different agencies.
Must be comfortable in using computers and database programs.
Ability to follow all organizational policies and procedures.
Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation

The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Support residents in a women’s transition house by providing practical, emotional, and crisis support, completing intakes and screenings, and maintaining a safe and welcoming environment. Assist with daily operations, documentation, security checks, resident programming, and coordination with external agencies while protecting client confidentiality.

Requirements

Applicants need a certificate, diploma, or degree in social services or equivalent related training, plus at least one year of relevant experience, preferably in residential social services. The role also requires experience or knowledge related to domestic violence, trauma-informed care, strong communication and de-escalation skills, and the ability to complete required background checks; several listed certifications are required or must be completed after hiring.

Skills

Crisis Intervention
Conflict Resolution
De-escalation
Trauma-Informed Care
Communication
Confidentiality
Professional Boundaries
Problem-Solving
Active Listening
Organization
Attention To Detail
Teamwork
Cultural Competence
Interagency Collaboration
Computer And Database Use
Record Keeping

Visa sponsorship

Not detected in the job text

Keywords

Residential Support
Social Services
Women’s Shelter
Transition House
Domestic Violence
Trauma-Informed Care
Crisis Intervention
Crisis Line
Telephone Screening
Resident Intake
House Orientation
Conflict Mediation
De-escalation
Security Checks
Confidentiality
Professional Boundaries
Emergency First Aid
CPR
Non-Violent Crisis Intervention
FoodSafe
Mental Health First Aid
Criminal Record Check
Background Screening
Occupational Health And Safety
Client Documentation
Community Referrals
Interagency Collaboration
Childminding
Resident Support
Crisis Response

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