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Added 2 mins ago
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
Full-time
Requirements & Story Translation: Run discovery sessions with cross-functional business stakeholders to gather complex operational requirements. Translate business needs into clear,…
Added 2 hours ago
Director, HR Employee Service Centre
Extendicare
Markham, ON · Extendicare (Canada) Inc.
Full-time
…experiences. This role owns the performance of the ESC , monitoring analyst productivity, response quality, and resolution metrics and drives ongoing improvements that reduce effort,…
Added 3 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage…
Added 3 hours ago
XVA FRTB IT Lead Business Analyst
Citi
Mississauga, ON
Full-time
The XVA FRTB IT Lead Business Analyst is a senior technical leadership role responsible for bridging the gap between XVA business stakeholders and technology teams, ensuring clear and…
Added 4 hours ago
SAP Functional Analyst – Sales & Distribution (SD)
Altis Technology
Toronto, ON · Greater Toronto Area, Canada
$145,000 to $149,000 CAD / year
Full-time
We’re seeking an experienced SAP Functional Analyst specializing in Sales and Distribution to join an established organization undergoing meaningful business and technology transformation.…
Added 6 hours ago
Senior QE Analyst
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Halifax, NS
Full-time
Execute functional and non-functional testing across the application lifecycle
Added 7 hours ago
Senior QE Analyst
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Full-time
Execute functional and non-functional testing across the application lifecycle
Added 9 hours ago
ERP Business Analyst
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The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage…
Added 9 hours ago
Senior Business Analyst – Level 3
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Toronto, ON
Contract
We are seeking a Senior Business Analyst – Level 3 to support the design and delivery of complex digital solutions within a cross-functional Agile team.
Added 10 hours ago
HRPD Systems Business Analyst Student
PCL Construction
AB · Edmonton, AB
Full-time
We are seeking an HRPD Systems Business Analyst Student for our North American Headquarters district in Edmonton, Alberta, who is available for 8 months starting in January 2027.
Added 10 hours ago
Data Analyst, Mid Level
Jobright.ai
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Full-time
…process and helps users reach better job outcomes. The Data Analyst turns product, growth, and operational data into insights and recommendations through performance analysis, metrics and…
Added 13 hours ago
Business Analyst
Altimetrik
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Define BRDs, FRDs, user stories, process flows, and functional specifications.
Added 13 hours ago
Marketing Operations Specialist
Vistage Worldwide, Inc.
Calgary, AB
Full-time
As our Marketing Operations Analyst, your contributions will play a critical role in building the systems, processes, and data infrastructure that support our growth across Canada. You’ll…
Added 13 hours ago
Marketing Operations Specialsit
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Calgary, AB
Full-time
As our Marketing Operations Analyst, your contributions will play a critical role in building the systems, processes, and data infrastructure that support our growth across Canada. You’ll…
Added 14 hours ago
Project Business Analyst
doKumentive
Toronto, ON
Full-time
Role Description The Project Business Analyst is a full-time / Part-time. In this role, the individual will work closely with stakeholders to gather and analyze business requirements,…
Added 15 hours ago
Accounting Analyst/Consultant
OERP Canada
Toronto, ON
Full-time
…with accounting standards and business goals. As an Accounting Analyst/Consultant, you will translate complex financial requirements into functional ERP configurations, ensuring data…
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Data Analyst, Mid Level
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Canada
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Success Operations Analyst I
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ON · Ontario, Canada
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As a Success Operations Analyst, you’ll independently own defined programs and process areas while helping advance larger, multi-quarter priorities. You’ll bring structure to moderate…
Added 16 hours ago
Senior Analyst, HRISNew
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Vancouver, BC
$108,000 to $127,000 CAD / year
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Reporting to the Manager, People Systems, the Senior Analyst, HRIS is responsible for providing functional and technical leadership across our HRIS environment.
Added 18 hours ago
Senior Business Analyst / Data Analyst (Security Master)
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We are seeking a Senior Business Analyst / Data Analyst to join our Product Team and own the business logic, data quality, and product backlog for our enterprise Security Master.
Added 18 hours ago
Junior Supply Chain Specialist - Corporate
Bird Construction
Calgary, AB
Full-time
1–3 years’ experience in an administrative, analyst, or coordinator role within supply chain, procurement, or business operations.
Added 19 hours ago
Financial Analyst, Financial Planning & Analysis
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Full-time
…cost controlling and reporting. You’ll collaborate with cross-functional teams, leverage advanced analytics, and help drive meaningful insights that support strategic…
Added 19 hours ago
Analyst, Investor Relations Reporting
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Toronto, ON
Full-time
We are seeking a highly skilled Analyst to join our Investor Relations team in Toronto. The successful candidate will be responsible for developing and maintaining accurate, relevant…
Added 20 hours ago
Senior Information Security Analyst - IAM/CyberArk Administrator
TD
Toronto, ON
Full-time
Readiness to participate in projects of moderate to high complexity and provide complex reporting, analysis, and assessments at the functional, business line or enterprise level.
Added 20 hours ago
Tax & Legal - Tax Analyst - New Grad 2027 - Multiple Locations
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Exposure to cross-functional tax teams and client-facing deliverables; opportunities to build judgment, efficiency, and technical depth.

The Salvation Army in Canada

Senior Business Systems Analyst

Canada

Pay: The target hiring range for this position is $105,518.40 to $131,913.60 with a maximum of $158,288.00.
Job type: Contract
Experience: 7–10+ years of experience as a Business Systems Analyst in enterprise or digital environments
Posting language: English
Posted: Sep 25, 2026

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Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

The Senior Business Systems Analyst partners with business and technology teams to design, implement, and optimize enterprise platforms such as Digital Experience/Digital Asset Management (DXP/DAM) and e-Commerce Shopify solutions. This role translates business needs into clear functional requirements, supports platform delivery and integration, and ensures technology solutions drive measurable business and user outcomes.

This is a temporary, fixed-term contract position of 12-months.

Key Accountabilities:

Lead end-to-end requirements gathering across business, digital, and operational workflows
Translate business needs into functional specifications for Salesforce, ServiceNow, and DXP/DAM platforms
Facilitate stakeholder workshops, interviews, and design sessions to align on solution outcomes
Partner with architects, developers, and integrators to support platform design and implementation
Manage and trace requirements throughout the project lifecycle, ensuring scope and quality control
Support vendor evaluation, RFP development, and SaaS solution selection
Coordinate and support system, integration, and user acceptance testing
Identify system or process gaps and recommend improvements that enhance efficiency and user experience

Key Skills & Experience:

7–10+ years of experience as a Business Systems Analyst in enterprise or digital environments
Hands-on experience supporting DXP/DAM implementations and e-commerce Shopify.
Strong expertise in requirements analysis, process modeling, and solution design
Experience working in SaaS and cloud-based platform ecosystems
Solid understanding of system integrations, APIs, and relational databases
Proven ability to collaborate with business leaders, technical teams, and external vendors
Exceptional communication, facilitation, and stakeholder management skills
Experience supporting digital transformation initiatives; non-profit experience is an asset

This is a temporary, fixed-term contract position of 12-months.

Compensation:

The target hiring range for this position is $105,518.40 to $131,913.60 with a maximum of $158,288.00. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Lead requirements gathering and translate business needs into functional specifications for Salesforce, ServiceNow, DXP/DAM, and e-commerce platforms. Partner with stakeholders, technical teams, and vendors to support platform design, implementation, testing, and process improvements.

Requirements

Requires 7–10+ years of business systems analysis experience, including hands-on support for DXP/DAM implementations and Shopify e-commerce. Candidates should have strong requirements, process modeling, and solution design expertise, along with experience in SaaS/cloud platforms, integrations, APIs, databases, and stakeholder collaboration.

Skills

Requirements Analysis
Process Modeling
Solution Design
Stakeholder Management
Workshop Facilitation
Functional Specifications
Digital Experience Platforms
Digital Asset Management
Shopify E-Commerce
Salesforce
ServiceNow
SaaS Platforms
Cloud Platforms
System Integration
APIs
User Acceptance Testing

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Digital Transformation
Digital Experience Platform
Digital Asset Management
Shopify
Salesforce
ServiceNow
SaaS
Cloud Platforms
Requirements Gathering
Functional Requirements
Process Modeling
Solution Design
System Integration
APIs
Relational Databases
Stakeholder Workshops
Vendor Evaluation
Request For Proposal
System Testing
Integration Testing
User Acceptance Testing
Scope Management
Quality Control
Process Improvement
E-Commerce
Enterprise Platforms
Non-Profit

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