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Lands and Estates Manager
Oneida Nation of The Thames
Southwold, ON
- Full-time
must be flexible to work some evening and weekends based on program requirements
Added 7 mins ago
AH
Health Care Aide
Alberta Health Services
Fox Creek, AB
- Part-time
…assistance by supporting activities of daily living and delivering support services to patients (clients, residents) who require short term assistance or ongoing support, in accordance with…
Added 7 mins ago
AH
Registered Nurse
Alberta Health Services
High Level, AB
- Temporary
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 7 mins ago
AH
Health Care Aide
Alberta Health Services
Consort, AB
- Part-time
…assistance by supporting activities of daily living and delivering support services to patients (clients, residents) who require short term assistance or ongoing support, in accordance with…
Added 7 mins ago
AH
Primary Care Paramedic
Alberta Health Services
Milk River, AB
- Full-time
…patients by administering minor medications, using basic life support (BLS) airway adjuncts, and providing semi-automated defibrillation. You may also lead the BLS crew in delivering…
Added 7 mins ago
AH
Health Care Aide
Alberta Health Services
Consort, AB
- Part-time
…assistance by supporting activities of daily living and delivering support services to patients (clients, residents) who require short term assistance or ongoing support, in accordance with…
Added 7 mins ago
AH
Registered Nurse
Alberta Health Services
High Level, AB
- Full-time
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 7 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Smoky Lake, AB
- Full-time
Completion of an accredited practical nurse education program. Active or eligible for registration and a practice permit as a Licensed Practical Nurse with the College of LPNs and HCAs of…
Added 7 mins ago
AH
Registered Nurse
Alberta Health Services
Mayerthorpe, AB
- Full-time
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 7 mins ago
AH
Registered Nurse
Alberta Health Services
Hinton, AB
- Part-time
Classification: Registered Nurse Union: United Nurses of Alberta Unit and Program: Acute Care, Maternity, Emergency Departments Primary Location: Hinton Healthcare Centre Location Details:…
Added 7 mins ago
AH
Registered Nurse
Alberta Health Services
Mayerthorpe, AB
- Full-time
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 7 mins ago
AH
Registered Nurse
Alberta Health Services
Hinton, AB
- Temporary
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 7 mins ago
AH
Advanced Care Paramedic
Alberta Health Services
Camrose, AB
- Part-time
…patient care by administering medications, using advanced life support (ALS) airway adjuncts, and delivering electrical therapy. You may also lead the ALS team in providing clinical care…
Added 7 mins ago
AH
Health Care Aide
Alberta Health Services
Smoky Lake, AB
- Part-time
…assistance by supporting activities of daily living and delivering support services to patients (clients, residents) who require short term assistance or ongoing support, in accordance with…
Added 7 mins ago
AH
Care Aide Learner
Alberta Health Services
Smoky Lake, AB
- Part-time
…enrolled in an approved Alberta Health Care Aide certificate program to consolidate their knowledge and skills towards competency in the range and complexity of the Health Care Aide. As an…
Added 7 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Cold Lake, AB
- Part-time
Completion of an accredited practical nurse education program. Active or eligible for registration and a practice permit as a Licensed Practical Nurse with the College of LPNs and HCAs of…
Added 7 mins ago
AH
Pharmacist I
Alberta Health Services
Two Hills, AB
- Part-time
…professional development and provides educational opportunities and support to facilitate pharmacist…
Added 7 mins ago
AH
Health Care Aide
Alberta Health Services
Hanna, AB
- Part-time
…assistance by supporting activities of daily living and delivering support services to patients (clients, residents) who require short term assistance or ongoing support, in accordance with…
Added 7 mins ago
AH
Registered Nurse
Alberta Health Services
Hinton, AB
- Full-time
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 7 mins ago
AH
Administrative Support III
Alberta Health Services
Hanna, AB
- Part-time
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department…
Added 7 mins ago
AH
Registered Nurse
Alberta Health Services
Athabasca, AB
- Temporary
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 7 mins ago
AH
Health Care Aide
Alberta Health Services
Claresholm, AB
- Part-time
…assistance by supporting activities of daily living and delivering support services to patients (clients, residents) who require short term assistance or ongoing support, in accordance with…
Added 7 mins ago
AH
Occupational Therapist I
Alberta Health Services
Viking, AB
- Full-time
…occupations, including self-care, productivity and leisure. You will support clients to achieve optimum functional abilities and independence related to their cognitive, affective,…
Added 7 mins ago
AH
Health Care Aide
Alberta Health Services
Hanna, AB
- Part-time
…assistance by supporting activities of daily living and delivering support services to patients (clients, residents) who require short term assistance or ongoing support, in accordance with…
Added 7 mins ago
AH
Occupational Therapist I
Alberta Health Services
Hanna, AB
- Full-time
…occupations, including self-care, productivity and leisure. You will support clients to achieve optimum functional abilities and independence related to their cognitive, affective,…

The Salvation Army in Canada

Shelter Worker

Nanaimo, BC, Canada

The target hiring range for this position is $26.68 to $26.93 with a maximum of $27.18. · Part-time

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Job details

Pay: The target hiring range for this position is $26.68 to $26.93 with a maximum of $27.18.
Job type: Part-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY:

The Shelter Worker at The Salvation Army's Nanaimo New Hope Centre plays a pivotal role in providing compassionate care, support, and assistance to individuals experiencing homelessness and seeking refuge within the shelter. Shelter Workers contribute to creating a safe, welcoming, and respectful environment that upholds the core values and mission of The Salvation Army. Working at the front desk, the Shelter Worker is the touchpoint for all staff, clients, visitors, volunteers, and programs at the NHC.

Accountabilities

Promotes the independence, safety, and overall quality of life of those in care of the NHC.
Fosters a welcoming and supportive atmosphere within the shelter.
Receives clients and visitors, and monitors access to the facility.
Monitors and records the activities of the clients.
Accurately records day-to-day happenings using appropriate methods; maintains logbooks and completes incident reports.
Liaise with external agencies as needed (e.g. police, first responders).
Assess clients' immediate needs and any potential safety concerns.
Ensures the safety and security of all clients and staff within the shelter facility.
Monitors the premises to prevent any unauthorized access or disturbances.
Implements emergency protocols as needed, such as fire drills or evacuation procedures.
Distributes bedding, blankets, and hygiene supplies in accordance with policies and procedure.
Responds to any conflicts or crises that may arise among clients.
Mediates disputes and de-escalates tense situations to maintain a peaceful environment.
Performs security checks such as bed checks and room searches.
Carries out inspection/security checks of property and grounds in accordance with policies and procedures.
Communicates and enforces shelter rules and guidelines to clients.
Addresses any rule violations with empathy while maintaining order within the shelter.
Maintains accurate records of client interactions, including intake information, services provided, and any incidents that occur.
Completes necessary paperwork and data entry as required by the organization.
Collaborates with fellow shelter workers, case managers, and other professionals to ensure a holistic approach to client care.
Collaborates with kitchen staff to ensure a smooth meal service process.
Encourages clients to engage in positive activities and interactions.
Respects and maintains the confidentiality of client information and personal stories.
Records, tracks, maintains, and reports all client-related data (e.g., financial, housing, occupancy & vacancies, case management, internal and external statistics, etc.).
Enters and maintains NHC Program Participant financial information.
Conscientiously observes the confidential nature of the agency's service to its clients and participants.
Manages client medication in accordance with policies and procedures.
Acts as a secure and supportive presence in the facility while monitoring behavior, basic structural and operational conditions as per policies and procedures.
May help support, deliver, or facilitate programming for shelter clients, including approved community resources (e.g., VIU or VIHA programs) and/or internal resources (e.g., sharing a skill or hobby) in accordance with operational capacity and needs of the shelter, and in consultation with the NHC management.
Ensures the public areas are maintained according to NHC standards.
Attends all staff meetings and training seminars related to agency services as requested.
May be assigned other related duties according to agency needs at the discretion of the NHC management.

Working Conditions

May be required to lift or move up to 15 pounds.
Sitting, standing, walking.
May deal with angry or dangerous people and verbal abuse.
May be exposed to sharp objects, chemicals, bodily fluids, or infectious diseases.

The above responsibilities must be discharged in accordance with The Salvation Army's Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education And Experience Qualifications

High School Graduation or equivalent required.
Post-secondary education (Certificate, Diploma, Degree) in relevant field (Social Work, Psychology, Counselling, Mental Health & Addictions) preferred.
Clear TB Skin Test required.
Criminal record clearance through the BC Criminal Records Review Program required.
Valid Occupational First Aid Level 1 or equivalent an asset.
Valid Class 5 Driver's License an asset.
Valid WHIMS certificate an asset.
Completion of NHC mandatory, especially ARMATUS abuse training, required.

Experience And Skilled Knowledge Requirements

Minimum of six (6) months experience in related field (mental health and addictions) including experience with frontline work in a social service setting.
Fundamental understanding of homelessness, poverty and addiction and barriers faced by NHC clients.
Knowledge of available community resources in Nanaimo.

Skills And Capabilities

Ability to uphold appropriate, consistent boundaries.
Ability to use sound judgement while working in demanding conditions and circumstances.
Attention to detail, problem solving and analytical skills.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Superior people skills.
Superior analytical and problem-solving skills.
Highly proficient on computer; fluent in Microsoft Excel.
Excellent ability to work well in a fast-paced and high-stress environment.
Flexible and creative.
Strong time-management skills.
Excellent written and verbal communication.

Compensation

The target hiring range for this position is $26.68 to $26.93 with a maximum of $27.18.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Provide compassionate frontline support to shelter clients, monitor facility safety and access, respond to crises, and help maintain a welcoming and orderly environment. Maintain confidential client and program records, distribute supplies, manage medication according to policy, and collaborate with shelter staff and community partners.

Requirements

A high school diploma or equivalent and at least six months of related frontline social-service experience, including work with mental health and addictions, are required; relevant post-secondary education is preferred. Candidates need a clear TB skin test, BC criminal record clearance, and completion of mandatory NHC training, while first aid, a Class 5 driver's license, and WHMIS certification are assets.

Skills

Client Support
Crisis De-escalation
Conflict Mediation
Safety Monitoring
Incident Reporting
Confidentiality
Recordkeeping
Problem Solving
Analytical Skills
Communication
Boundary Setting
Time Management
Microsoft Excel
Medication Management
Team Collaboration
Knowledge of Community Resources

Visa sponsorship

Not detected in the job text

Keywords

Homelessness
Poverty
Addiction
Mental Health
Social Services
Shelter Operations
Frontline Support
Client Intake
Crisis Response
De-escalation
Conflict Mediation
Safety and Security
Emergency Protocols
Incident Reports
Confidentiality
Client Records
Data Entry
Microsoft Excel
Medication Management
Community Resources
Occupational First Aid Level 1
Class 5 Driver's License
WHMIS
ARMATUS Abuse Training
BC Criminal Records Review Program
TB Skin Test

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