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Added 2 mins ago
CU
Graduate Administrator
Carleton University
Ottawa, ON
- Other
…responsible for the day-to-day administration of the graduate program. S/he provides direction to students and faculty with regard to graduate issues such as admission and program…
Added 2 mins ago
CU
Graduate Administrator (Term)
Carleton University
Ottawa, ON
- Other
…incumbent delivers high-quality administrative and advisory support across admissions, student advising, in-program administration, funding and awards, events, and graduation processes…
Added 2 mins ago
CU
Co-op Student Advisor
Carleton University
Ottawa, ON
- Other
…provides input into the development of the co-op preparation program and delivers the on-line course. S/he advises undergraduate and graduate co-op students with regard to the career…
Added 2 mins ago
CU
Career Consultant
Carleton University
Ottawa, ON
- Other
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Added 2 mins ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Oversee the onboarding of new clients for Prior Authorization program and support post-implementation activities.
Added 2 mins ago
AC
Regional Junior Category Manager
Alimentation Couche-Tard
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- Internship
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Added 2 mins ago
SP
Lift Operations Supervisor
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Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers
Added 2 mins ago
S
Full Time Retail Associate (Optical): Victoria, BC
Specsavers
Victoria, BC
- Full-time
Employee Assistance Program: Confidential support for mental health, financial, and personal well-being
Added 2 mins ago
S
Full Time Store Manager (Optical): Victoria, BC
Specsavers
Victoria, BC
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Mental health and wellbeing support, including $3,000 annually for practitioner care and access to our Employee Assistance Program.
Added 2 mins ago
Specialist Trainer
BHP
Canada
BHP offers domestic relocation assistance to support the successful incumbent in transitioning, if required. Benefits offered as part of the relocation program include (but are not limited…
Added 2 mins ago
V
Store Team Lead Full-Time
Vessi
Richmond, BC
- Full-time
Support the Store Manager and Assistant Store Manager with day-to-day operations, including opening and closing, processing shipments, inventory management, loss prevention and health and…
Added 2 mins ago
V
Store Team Lead Full-Time
Vessi
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- Full-time
Support the Store Manager and Assistant Store Manager with day-to-day operations, including opening and closing, processing shipments, inventory management, loss prevention and health and…
Added 2 mins ago
VA
Curator, Marine Mammals
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- Full-time
Support collection management, including population planning, breeding programs, animal transfers, introductions, and transportation.
Added 2 mins ago
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Curator, Amazon
Vancouver Aquarium
Vancouver, BC
- Full-time
Ensures development and implementation of a program for people development that includes: a written training manual; educational methodology; and evaluation criteria for advancement.
Added 2 mins ago
SA
Order Entry Technician
Sonova AG
Mississauga, ON
- $17.95 CAD / hour
Regional Center Canada is seeking an Order Entry Technician to support order processing, data entry, and production routing. This role is responsible for entering orders into the computer…
Added 2 mins ago
CC
Financial Services Representative
Conexus Credit Union
La Ronge, SK
- Full-time
Don’t have banking experience? Not to worry; we have a great training program! This is an excellent opportunity for the customer service focused professional who has experience in retail,…
Added 2 mins ago
VC
Program Assistant (Office Admin), Older Adult Mental Health and Substance Use
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Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Temporary
…position provides administrative, secretarial and clerical support. Transcribes and types a variety of medical dictation and other documentation utilizing various software applications and…
Added 2 mins ago
WT
Team Lead, Client Experience Operations (Risk and Security)
Wealthsimple Technologies
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
- Remote
Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
Added 2 mins ago
WT
Senior Associate, Technical Operations
Wealthsimple Technologies
Remote, Canada
- $32.69 to $40.87 CAD / hour
- Full-time
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Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
Added 2 mins ago
PH
Booking & Program Clerk VR
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Added 2 mins ago
NF
District Sales Manager- GTA (Scarborough)
Neo Financial
Toronto, ON · Scarborough, Ontario
- Full-time
Support Store Manager Success: Act as a key resource and support system for your Store Managers, providing guidance, coaching, and mentorship to ensure their individual and store-level…
Added 2 mins ago
NF
Regional Sales Director- GTA (Scarborough)
Neo Financial
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Manage and mentor District Managers. Provide ongoing coaching, support, and guidance to ensure they are effectively managing their teams and achieving sales targets.
Added 2 mins ago
FB
Cashier
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Oakville, ON
- Up to $18 CAD / hour
- Full-time
…mindset and attention to detail, you’ll connect with shoppers, support daily store operations, and ensure every checkout interaction is smooth and memorable. Here are some of the other ways…
Added 2 mins ago
H
Sales Engineering Intern
Hexagon
Calgary, AB
- Other
…sensor technologies, build proof-of-concept prototypes, and support demonstrations and customer trials. You will gain practical experience across hardware, software, and system integration…
Added 2 mins ago
T&
Senior Project Manager / Senior Consultant, Stakeholder Management
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Support program assurance reviews and readiness assessments.

The Salvation Army in Canada

Shelter Worker

Nanaimo, BC, Canada

The target hiring range for this position is $27.50 to $27.75 with a maximum of $28.00. · Part-time

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Job details

Pay: The target hiring range for this position is $27.50 to $27.75 with a maximum of $28.00.
Job type: Part-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary:

The Shelter Worker at The Salvation Army's Nanaimo New Hope Centre plays a pivotal role in providing compassionate care, support, and assistance to individuals experiencing homelessness and seeking refuge within the shelter. Shelter Workers contribute to creating a safe, welcoming, and respectful environment that upholds the core values and mission of The Salvation Army. Working at the front desk, the Shelter Worker is the touchpoint for all staff, clients, visitors, volunteers, and programs at the NHC.

Accountabilities

Promotes the independence, safety, and overall quality of life of those in care of the NHC.
Fosters a welcoming and supportive atmosphere within the shelter.
Receives clients and visitors, and monitors access to the facility.
Monitors and records the activities of the clients.
Accurately records day-to-day happenings using appropriate methods; maintains logbooks and completes incident reports.
Liaise with external agencies as needed (e.g. police, first responders)
Assess clients' immediate needs and any potential safety concerns.
Ensures the safety and security of all clients and staff within the shelter facility.
Monitors the premises to prevent any unauthorized access or disturbances.
Implements emergency protocols as needed, such as fire drills or evacuation procedures.
Distributes bedding, blankets, and hygiene supplies in accordance with policies and procedure.
Responds to any conflicts or crises that may arise among clients.
Mediates disputes and de-escalate tense situations to maintain a peaceful environment.
Performs security checks such as bed checks and room searches.
Carries out inspection/security checks of property and grounds in accordance with policies and procedures.
Communicates and enforces shelter rules and guidelines to clients.
Addresses any rule violations with empathy while maintaining order within the shelter.
Maintains accurate records of client interactions, including intake information, services provided, and any incidents that occur.
Completes necessary paperwork and data entry as required by the organization.
Collaborates with fellow shelter workers, case managers, and other professionals to ensure a holistic approach to client care.
Collaborates with kitchen staff to ensure a smooth meal service process.
Encourages clients to engage in positive activities and interactions.
Respects and maintain the confidentiality of client information and personal stories.
Records, tracks, maintains, and reports all client related data (ie. financial, housing, occupancy & vacancies, case management, internal and external statistics, etc.)
Enters and maintains NHC Program Participant financial information.
Conscientiously observes the confidential nature of the agency's service to its clients and participants.
Manages client medication in accordance with policies and procedures.
Acts as a secure and supportive presence in the facility while monitoring behavior, basic structural and operational conditions as per policies and procedures.
May help support, deliver, or facilitate programming for shelter clients, including approved community resources (ie: VIU or VIHA programs) and/or internal resources (ie: sharing a skill or hobby) in accordance with operational capacity and needs of the shelter, and in consultation with the NHC management.
Ensures the public areas are maintained according to NHC standards.
Attends all staff meetings and training seminars related to agency services as requested.
May be assigned other related duties according to agency needs at the discretion of the NHC management.
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Working Conditions

May be required to lift or move up to 15 pounds.
Sitting, standing, walking.
May deal with angry or dangerous people and verbal abuse.
May be exposed to sharp objects, chemicals, bodily fluids, or infectious diseases.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education And Experience Qualifications

Education, Qualifications and Certifications:

High School Graduation or equivalent required.
Post secondary education (Certificate, Diploma, Degree) in relevant field (Social Work, Psychology, Counselling, Mental Health & Addictions) preferred.
Clear TB Skin Test required.
Criminal record clearance through the BC Criminal Records Review Program required.
Valid Occupational First Aid Level 1 or equivalent an asset.
Valid Class 5 Driver's License an asset.
Valid WHIMS certificate an asset.
Completion of NHC mandatory, especially ARMATUS abuse training, required.

Experience And Skilled Knowledge Requirements

Minimum of six (6) months experience in related field (mental health and addictions) including experience with frontline work in a social service setting.
Fundamental understanding of homelessness, poverty and addiction and barriers faced by NHC clients.
Knowledge of available community resources in Nanaimo.undefined

Skills And Capabilities

Ability to uphold appropriate, consistent boundaries.
Ability to use sound judgement while working in demanding conditions and circumstances.
Attention to detail, problem solving and analytical skills.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Superior people skills.
Superior analytical and problem-solving skills.
Highly proficient on computer; fluent in Microsoft Excel.
Excellent ability to work well in a fast-paced and high-stress environment.
Flexible and creative.
Strong time-management skills.
Excellent written and verbal communication.

PT - 23:30-0730 (Saturday and Sunday)

Compensation

The target hiring range for this position is $27.50 to $27.75 with a maximum of $28.00.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Provide compassionate frontline support to shelter clients, maintain a safe and welcoming environment, and respond to immediate needs, conflicts, and emergencies. Monitor facility access and client activity, maintain accurate confidential records, distribute supplies, manage medication according to policy, and collaborate with shelter staff and community partners.

Requirements

A high school diploma or equivalent and at least six months of related frontline experience in a social service setting, including mental health and addictions, are required; relevant post-secondary education is preferred. Candidates must complete a TB skin test, BC criminal record clearance, and required NHC training, and should understand homelessness, poverty, addiction, and local community resources; first aid, a Class 5 driver's license, and WHMIS certification are assets.

Skills

Client Support
Crisis De-escalation
Conflict Mediation
Safety Monitoring
Incident Reporting
Recordkeeping
Confidentiality
Problem-Solving
Analytical Skills
Communication
Time Management
Microsoft Excel
Boundary Setting
Medication Management
Team Collaboration
Knowledge of Community Resources

Visa sponsorship

Not detected in the job text

Keywords

Homelessness
Shelter Services
Social Services
Mental Health
Addictions
Client Intake
Crisis Response
Conflict De-escalation
Safety and Security
Emergency Protocols
Incident Reports
Client Records
Confidentiality
Medication Management
Community Resources
Case Management
Microsoft Excel
Occupational First Aid Level 1
Class 5 Driver's License
WHMIS
ARMATUS Abuse Training
TB Skin Test
BC Criminal Records Review Program

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