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Added 5 mins ago
NR
Children’s Services Program Supervisor
Niagara Region
ON · Niagara, ON
- Contract
Supervises the customer service delivery for both programs (i.e. OneHSN, Request for Service referrals, etc).
Added 5 mins ago
NR
Finance Education & Communication Advisor
Niagara Region
ON · Niagara, ON
- Full-time
…alignment of operational needs, business requirements, and customer service…
Added 5 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Restaurant” as an Indigenous experience for our customers through a ‘customer comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 5 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…to oversees all aspects of a events, including set-up, food service, bar service and controls while focusing on detail and quality presentation and customer service. Event Centre…
Added 5 mins ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Customer service experience and well-developed leadership skills.
Added 1 hour ago
MP
Property Consultant – Move to Dubai
McCone Properties
Calgary, AB
- Full-time
No. 1 lead generator on Property Finder - leads handed to you every day
Added 1 hour ago
J
Commercial Lines Team Lead
JobsMedia.io
Toronto, ON
- Full-time
We’re currently seeking a Commercial Team Lead in Toronto. This is a hands-on leadership role designed for someone who thrives on mentoring others while staying close to the business.
Added 1 hour ago
TA
Director; Business Development Canada
Top Aces
Canada
- Full-time
Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service;
Added 1 hour ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
…permitting platform, enhancing efficiency, transparency, and customer service for residents, businesses, and…
Added 1 hour ago
C
Assistant Directeur - Cinéma Capitol St-Jean
Careerowl.in
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Part-time
You have demonstrated ability to lead a team during high volume business periods in multiple departments.
Added 2 hours ago
SD
Assistant Front Store Manager
Shoppers Drug Mart
North Vancouver, BC
- Full-time
…ages. The company is built on professional expertise, personal service, and a strong commitment to meeting health and wellness needs. Shoppers Drug Mart emphasizes individual customer…
Added 2 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
St. Albert, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
Lead Front of House and service execution, ensuring strong floor presence and guest engagement
Added 2 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
Lead Front of House and service execution, ensuring strong floor presence and guest engagement
Added 3 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 3 hours ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Commitment to providing exceptional customer service
Added 3 hours ago
SI
Store Manager
SNDL Inc.
St. Albert, AB · Inglewood, ON · ACE Liquor Discounter Inglewood
- Full-time
…Liquor team and create an exceptional experience for every customer who walks through our doors. This is a great opportunity for an experienced retail leader who thrives in a fast-paced…
Added 3 hours ago
N
Department Manager, General Merchandise
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…opportunities for career advancement that we have to offer. If you are customer service leaders with a passion for being part of a hardworking retail…
Added 3 hours ago
FC
CAN Driver
FedEx Canada
SK · Corman Park, SK
- Part-time
…shipments for conformance to Federal Express Canada features of service; to provide related customer service…
Added 3 hours ago
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Kitchener, ON In-Person Hiring Event - The North West Company (November 27, 2026)
Northern/NorthMart
Kitchener, ON
- Full-time
…Company is hiring Store Managers and Department Managers to lead our teams in remote communities across Northern…
Added 3 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Calgary, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brockville, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Customer service-oriented and highly effective communication skills
Added 3 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Customer service-oriented and highly effective communication skills
Added 4 hours ago
Technical Operator
Chudleigh's Bakery
Milton, ON
Community Engagement: Opportunities to participate in community service and corporate social responsibility initiatives.

The Salvation Army in Canada

Shift Supervisor

Calgary, AB, Canada

The target hiring range for this position is $19.19 to $24.00 with a maximum of $28.79. · Full-time

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Job details

Pay: The target hiring range for this position is $19.19 to $24.00 with a maximum of $28.79.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY:

The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role acts as a Sales Associate.

Accountabilities

The incumbent may perform all, some, or similar range of duties.

Interact with customers/donors in a positive, friendly, and courteous manner.
Protect the integrity of all donated items.
Responsible for accurate completion of all customer transactions including cash and debit sales.
Contribute to meeting store budgets by maintaining customer service standards.
Opening and closing of store following store procedures when required.
Process raw materials by loading/unloading, sorting, packing, pricing and storing donations.
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Pay particular attention to store security, by monitoring activity within the store.
Handle the merchandise in a safe and organized manner; assist in stock rotation.
Contribute to the control of inventory by receiving, sorting, and pricing as per directions.
Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance:”.
Replenish inventory levels based on supervisor’s directions.
Remove inventory from sales floor as directed.
Maintain the proper sorting and processing of all donated goods, ensuring compliance with quality standards.
Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary.
Abide by store policy and procedures.
Assist with inventory reconciliation (cycle counting).
Provide excellent service to guests and donors.
Act as a Team Lead/Working Supervisor for Store Associates only in the absence of the Store Manager.
May be required to show some operations and provide on-the-job-training to staff.
Maintains a safe and healthy work environment through compliance with Health & Safety regulations.
Performs other work-related duties as assigned.

Critical Relationship Management

Internal: NRO Administration, TS management and staff.

External: Donors, clients, contractors.

Managerial/Technical Responsibilities

Reports directly to the Store Manager.

Direct reports: None.

Financial And Material Management

May show others how to perform certain procedures.

Moderate material responsibility.
May occasionally handle petite cash.

Working Conditions

This is a permanent full time position.

Normal store environment.
Constant physical effort (such as stretching, lifting up to 30 pounds with no assistance, bending, twisting, pushing, standing, and walking).
Frequent exposure to fumes and dust and temperature fluctuations.
Adherence to established deadlines must be met.
Frequent amount of interpersonal conflict dealing with guests, donors, vendors, and employees.
Work is varied with periods of repetitious tasks.

Education, Experience And Qualifications

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Alternative combination of education and Experience may be considered.

Education, Qualifications And Certifications

Completion of some high school.

Experience And Knowledge

Two years of experience in a store or warehouse environment.

Skills And Capabilities

Proven interpersonal and communication skills and ability to work in a team environment.
Physically capable of lifting/carrying up to 30 lbs on a frequent basis with no assistance from others, which includes bending, twisting, pulling, pushing of product.
Attention to details.

Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion

Compensation

The target hiring range for this position is $19.19 to $24.00 with a maximum of $28.79.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Support the Store Manager with daily thrift store operations, including customer service, transactions, donation processing, inventory control, merchandising, and maintaining a clean and safe store. In the Store Manager’s absence, act as a working team lead for Store Associates and provide operational guidance or on-the-job training as needed.

Requirements

Requires completion of some high school and two years of experience in a store or warehouse environment; an alternative combination of education and experience may be considered. Candidates must demonstrate strong interpersonal and communication skills, attention to detail, teamwork, the ability to lift and handle items weighing up to 30 pounds frequently, and willingness to support The Salvation Army’s mission and comply with health and safety requirements.

Skills

Customer Service
Cash Handling
Inventory Control
Donation Sorting and Processing
Merchandising
Store Security Monitoring
Stock Rotation
Cycle Counting
Team Leadership
On-the-Job Training
Interpersonal Communication
Attention to Detail
Health and Safety Compliance
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Thrift Store
Retail Operations
Customer Service
Donor Relations
Cash and Debit Transactions
Donation Processing
Inventory Control
Inventory Reconciliation
Cycle Counting
Stock Rotation
Merchandising
Store Displays
Store Security
Store Opening and Closing
Team Leadership
On-the-Job Training
Health and Safety
Occupational Health and Safety
Store Maintenance
Warehouse Experience
Physical Lifting
The Salvation Army

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