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Added 4 hours ago
V
Technician I / Technicien (ne) éolienne I (Québec City, Quebec, CA)
Vestas
Quebec, QC
- Full-time
La construction du projet devrait débuter en 2026 et être complétée en 2027. Une fois le parc mis en service, Vestas assurera les services de maintenance des éoliennes pour les…
Added 7 hours ago
TS
Kettle Coordinator
The Salvation Army in Canada
Peterborough, ON
- Full-time
Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL)
Added 8 hours ago
Tenant Support Worker (PG-HEARTH)
Connective
Prince George, BC
Participates in the assessment, goal setting, and program planning - such as Personal Service Plans - for individuals living semi independently. Documents and implements the plan and…
Added 9 hours ago
SB
1 Full Time Case Aide
Sandy Bay Child & Family Services
MB · Marius, Manitoba
- Full-time
Must have a valid Manitoba Drivers License, access to a vehicle and willing to travel
Added 12 hours ago
Senior Contracts Advisor, Construction, Pacific Link (Contract)
Trans Mountain
Calgary, AB
…economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous…
Added 12 hours ago
TS
Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Peterborough, ON
- Full-time
Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL)
Added 13 hours ago
PC
Youth Care Worker (Temporary Part-Time)
PLEA Community Services Society of BC
Maple Ridge, BC
- Part-time
PLEA Community Services is currently seeking a Temporary Part-Time Youth Care Worker for our Lighthouse team located in Maple Ridge, BC. This temporary fixed-term contract is proposed start…
Added 15 hours ago
BU
Client Services Coordinator, Brock Sports
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Track, monitor and report in a verbal or written report format, client service issues and concerns to their supervisor and outline suggested practices and policy;
Added 1 day ago
Clinical Behaviour Response Specialist
Health Sciences North
Sudbury, ON
Provide patient assessments along the patient’s care pathway (e.g. Emergency Department, Inpatient Units, transitions, or community care) by following departmental standardized procedures…
Added 1 day ago
Social Worker Bachelors
Health Sciences North
Sudbury, ON
Participate in the Emergency Departments/ Inpatient Multidiscplinary Bullet Rounds.
Added 1 day ago
Social Worker Bachelors
Health Sciences North
Sudbury, ON
Participate in the Emergency Departments/ Inpatient Multidiscplinary Bullet Rounds.
Added 1 day ago
Clinical Behaviour Response Specialist
Health Sciences North
Sudbury, ON
Provide patient assessments along the patient’s care pathway (e.g. Emergency Department, Inpatient Units, transitions, or community care) by following departmental standardized procedures…
Added 1 day ago
TS
Community & Family Services Worker
The Salvation Army in Canada
Port Elgin, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 day ago
TS
Personal Support Worker
The Salvation Army in Canada
London, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 day ago
TS
Street Outreach Worker (Casual)
The Salvation Army in Canada
Ottawa, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 day ago
TS
Street Outreach Worker
The Salvation Army in Canada
Ottawa, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 day ago
TS
Street Outreach Worker
The Salvation Army Canada and Bermuda Territory
Ottawa, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 day ago
TS
Street Outreach Worker
The Salvation Army Canada and Bermuda Territory
Ottawa, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 day ago
TS
Community & Family Services Worker
The Salvation Army Canada and Bermuda Territory
Saugeen Shores, ON · Port Elgin, ON · Owen Sound Community Church - Saugeen Shores CFS
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 day ago
CM
Internal - Mental Health & Shared Services Outreach Worker
Canadian Mental Health Association Lambton Kent
Sarnia, ON
- Full-time
…Psychiatric/Mental Health Nursing); Bachelor’s Degree with a Social Service Worker Diploma and a current registration with the O.C.S.W.S.S.W; or Bachelor’s Degree with an applicable college…
Added 2 days ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer · Must hold or be able to obtain the 433A Industrial Mechanic Millwright Certificate
Added 2 days ago
TS
Street Outreach Worker
The Salvation Army Canada and Bermuda Territory
Ottawa, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 2 days ago
TS
Street Outreach Worker
The Salvation Army in Canada
Ottawa, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 2 days ago
CT
Addiction and Mental Health Worker, Withdrawal Management and Crisis
CMHA Thames Valley Addiction and Mental Health Services
St. Thomas, ON
- $27.14 to $37.26 CAD / hour
- Full-time
Successful candidates must have a Police Vulnerable Sector Check completed in the last six months
Added 2 days ago
F
Parts Journeyperson (Chargehand)
Finning
Cranbrook, BC
- Full-time

The Salvation Army in Canada

Support Services Worker

Vancouver, BC, Canada

The target hiring range for this position is $25.10 to $25.35 with a maximum of $25.60. · Part-time

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Job details

Pay: The target hiring range for this position is $25.10 to $25.35 with a maximum of $25.60.
Job type: Part-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary:

To meet the needs of our fellow staff, residents and community in a professional manner meeting the highest standard of safety, etiquette, service and hospitality

Salary : Per Collective Agreement

Terms : Casual, On-call

Days & Time : Must be available to work all various shifts including days, evenings, overnights, weekends, and statutory holidays.

Key Accountabilities

To conduct oneself in a pleasant, professional, client and staff focused manner
To assist and support clients, community and staff; fielding basic inquiries, providing information, guidance internal referrals within the framework of established policies and procedures
To assist residents to understand, and ensure they comply with, the various restrictions of the facility in a firm but polite and diplomatic manner
To provide basic problem solving and dealing with problem clients and individuals requiring discipline, without force, in a quiet and efficient manner
To participate in facility or professional group seminars and staff meeting to increase knowledge and program development as required

As Assigned

Answer main switchboard and ensure that all telephone calls are answered and redirected in a proper, polite and helpful manner
Monitor computerized security and camera systems for the safety and security of the staff and residents
Handle cash, issue receipts and perform basic clerical functions and data-entry
Conduct rounds / physical checks of the building to ensure staff, resident and facility safety and security according to established policy
To perform emergency services communication (police, fire, ambulance) and to perform functions outlined in the fire plan and safety procedures, helping to ensure the safety of staff and residents
To prepare "Occurrence Reports", logs, data entry and statistics as required, according to policies and procedure
To maintain awareness of any problems (medical, behavioural, or other) experienced by clients and report pertinent information in desk log and to supervisor
Perform other related duties as required

Managerial Responsibility

The Support Services Worker reports directly to the Support Services Supervisor

Working Conditions

This position requires one to work in a stressful environment, often dealing with clients and community in crisis situations brought about by diverse problems. The ability to function independently, frequently under pressure whilst managing multiple concurrent tasks including emergency situations is an on-going expectation of this position.

Education, Qualifications And Certifications

Completion of Grade 12 or the equivalent education, training and experience
Current First Aid/CPR training and willingness for Non-Violent Crisis Intervention training
Proven understanding of addiction issues, mental health issues & homelessness
A mature individual, who is willing to work alongside the Belkin House Mission
Strong interpersonal behavioural skills with the ability to maintain confidentiality
Previous experience in shelter, security and/or hospitality industries
A proven ability to handle and record cash transactions
To submit to an enhanced security screening
Strong written and oral communication skills
Base knowledge of Privacy issues
Ability to maintain confidentiality
Ability to lift 30 lbs
Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation

The target hiring range for this position is $25.10 to $25.35 with a maximum of $25.60.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Support residents, staff, and community members by answering inquiries, providing guidance and referrals, and addressing facility rules and challenging situations professionally. Monitor facility safety, handle calls and cash transactions, conduct building rounds, communicate emergencies, and maintain logs and reports.

Requirements

Applicants must have Grade 12 or equivalent, current First Aid/CPR training, and a willingness to complete Non-Violent Crisis Intervention training. The role also requires strong communication and interpersonal skills, confidentiality, relevant shelter, security, or hospitality experience, cash-handling ability, and successful background screening.

Skills

Customer Service
Interpersonal Communication
Conflict Resolution
Crisis Response
Confidentiality
Cash Handling
Data Entry
Telephone Switchboard Operation
Security Monitoring
Emergency Communication
Report Writing
Problem Solving
First Aid
CPR
Non-Violent Crisis Intervention
Knowledge of Addiction and Mental Health Issues

Visa sponsorship

Not detected in the job text

Keywords

First Aid
CPR
Non-Violent Crisis Intervention
Addiction
Mental Health
Homelessness
Shelter Services
Security
Hospitality
Cash Handling
Data Entry
Switchboard
Computerized Security Systems
Camera Systems
Emergency Services
Fire Safety
Occurrence Reports
Confidentiality
Privacy
Background Check
Client Support
Crisis Situations

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Work requirements

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