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Added 5 mins ago
SE
National Account Manager
Sony Electronics
Toronto, ON
- Full-time
The National Account Manager is responsible for driving sales and profitable growth across assigned retail, distribution, dealer, OEM, or VAR accounts. This role serves as a key point of…
Added 5 mins ago
TS
Senior Electrical Design Engineer
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Our client is looking for an experienced Senior Electrical Manager / Team Lead to establish and grow their Electrical Engineering department. This is a unique leadership opportunity for an…
Added 5 mins ago
WB
Assistant Manager: Ski Patrol - Hourly
Whistler Blackcomb
Whistler, BC
- Temporary
The Assistant Manager for Ski Patrol is a managerial position tasked with being responsible for leading multiple patrollers for the day-to-day operations on the mountain. This role will…
Added 5 mins ago
OC
Financial Analyst
Oxford County
Woodstock, ON
- Contract
Reporting to: Manager of Financial Services/ Manager of Capital Planning
Added 5 mins ago
PH
Manager, Clinical ServicesProgram Operations
Provincial Health Services Authority
Victoria, BC
- Full-time
The Manager, Clinical Services/Program Operations, reports to a Director and in co-management with a Medical Director, and provides clinical and operational leadership, management expertise…
Added 5 mins ago
HC
Electrical Engineer
H.S.P. Consultants Inc.
Long Sault, ON
- Full-time
…Electrical Engineer. to assume the role of Electrical Engineering Department Manager, this is a career position for a well-organized professional who will play an important role in…
Added 5 mins ago
G-
Dispatcher
GFL - Sewer Technologies Division
AB · Edmonton, AB
- Full-time
Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
Added 35 mins ago
MA
Registered Practical Nurse - Telemetry (Temporary Part-Time)
Muskoka Algonquin Healthcare
Bracebridge, ON
- Part-time
…quality issues are brought to the attention of the appropriate…
Added 35 mins ago
DG
Restaurant General Manager
DC Global Talent Inc.
AB · Alberta, Canada
- $70,000 to $80,000 CAD / year
- Full-time
We are looking for a Restaurant General Manager for a luxury resort in Alberta, Canada. Reporting to the Assistant Director of Food and Beverage, this is a senior leadership role overseeing…
Added 1 hour ago
SH
General Duty Nurse (N2) - Central Lines
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the Manager, Health Services, the incumbent is responsible for:
Added 1 hour ago
SH
Registered Nurse (N2) - AS6 - Medicine Clinical Teaching Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Department / Unit: AS6 - Medicine Clinical Teaching Unit
Added 1 hour ago
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General Duty Nurse (N2) - Child Health - CH5 Med Transitional Care
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Department / Unit: CH5 Medicine Transitional Care
Added 1 hour ago
SH
Health Care Aide
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Department / Unit: Central Resource Team - CUPE
Added 1 hour ago
TH
Specialist, Paid Social
The Home Depot
Canada
- Full-time
Independently troubleshoot set up and delivery errors in ads manager
Added 1 hour ago
Community Outreach Worker - Community Wellness and Supports - Mental Health and Addictions
Nova Scotia Health and IWK Health
Halifax, NS
Department: MHA CZ Strat Homelessness Population
Added 1 hour ago
Occupational Therapy Assistant - Rehabilitation Services
Nova Scotia Health and IWK Health
Sydney, NS
Department: OPEZ Occupational Therapy Phys Med CBR
Added 1 hour ago
Food Service Worker - Nutrition and Food Services
Nova Scotia Health and IWK Health
Amherst, NS
The Nutrition and Food Services, Utility Worker works in the patient and retail food service setting. Reporting to the Manager/Food Service Supervisor, the Utility Worker may be responsible…
Added 1 hour ago
SH
General Duty Nurse (N2) - Medicine - Endoscopy
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 hour ago
SH
General Duty Nurse (N2) - Child Health - NICU
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 hour ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of Internal Controls and Financial Processes to support the successful execution of our…
Added 1 hour ago
FC
Associate, Compensation (12 to 15-month contract)
Fiera Capital
Montreal, QC
- Full-time
Fiera Capital is a global independent asset manager with an entrepreneurial culture and a clear vision: to deliver disciplined, high-conviction investment solutions that create lasting…
Added 1 hour ago
GO
Territorial Service Liaison
Government of Yukon
Whitehorse, YT
- Full-time
Join Our Team at the Department of Highways and Public Works!
Added 1 hour ago
AC
Operations Manager - Healthcare, Food, Laundry & Housekeeping
Aramark Canada
Cochrane, AB
- Full-time
Aramark Canada is looking for an Operations Manager who will be responsible for the full operation of foodservices, housekeeping, and resident laundry in a multi service environment that…
Added 1 hour ago
SC
Front End - Clerk Sales/Service - Tier II SW
Safeway Canada
Brandon, MB
- Full-time
Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff . Ensure operational…

The Salvation Army in Canada

Support Worker

Victoria, BC, Canada

The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95. · Full-time

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Job details

Pay: The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95.
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Front Desk Duties

Receives clients and visitors in a pleasant courteous manner and arranges for registration in accordance with established procedure;
Conscientiously observes the confidential nature of the agency's service to its clients (Transients, Long Term, ARC & CRF);
Accepts mail delivery, sorts out and distributes Clients mail, and forwards all remaining mail to the Administrative Assistant;
Operates a multiple line switchboard/intercom and maintains accurate records/message taking for incoming calls and forwards same to respective staff and/or clients;
Ensures the Front Desk Office is clean and organized to Victoria A.R.C. standards;
Monitors access to the Victoria A.R.C.;
Monitors Sign In/Out and release conditions of CRF clients;
Records pertinent information including financial and incident, accurately and according to policy on shift activity log & other recording systems;
Monitors adherence of clients to Victoria A.R.C. rules and regulations;
Does intake for new clients and ensures that intake forms are accurately completed and intake procedures are followed;
Makes general assessment of clients to determine suitability for Victoria A.R.C. residency (i.e. obvious mental/physical impairment that would preclude residency);
Assists where possible and when appropriate, in referring clients to resources & supports;
Provides clients access to their medication and follows all procedures and policies related to resident medication;
Maintains and updates client Registry;
Accepts and records payments and balancing cash;
Controls access to the Front Desk area and ensure equipment, medication, information and supplies are safe and secure;

Attendant Duties

Acts as a mobile secure and supportive presence monitoring the 1st 2nd and 3rd floors for resident behaviour as well as basic structural and operational conditions as per Policies and procedures.
Receives and interacts with residents and visitors in a pleasant courteous manner;
Provides accurate information and client-centered support to meet the needs of the residents and visitors, in accordance to Victoria A.R.C. Policies/Procedures;
Ensures that residents and visitors are respecting and adhering Victoria A.R.C. Policies & Procedures;
Maintains a client focused attitude to support and interact with the residents at the ARC;
Conscientiously observes the confidential nature of the agency's service to its residents and visitors;
Maintains a calm and secure atmosphere in the residence through quiet unobtrusive presence;
Conducts and monitors building Health, Safety, Security and Surveillance including disposal of drug paraphernalia, removal of beverage containers and other hazardous materials.
Provides information and feedback regarding resident, security and facility concerns to the Manager;
Represents The Salvation Army to the public in a courteous and professional manner;
Monitors access to and security of, the Victoria A.R.C.;
Conducts regular rounds of the Victoria A.R.C. & conducts bed checks;
Records pertinent information according to policy on appropriate logs & other recording systems;
Reports observed maintenance needs in accordance with agency procedures;
Keeps an inventory of all supplies used or required;
Performs room pack-outs and securely stores resident personal belongings according to policies & procedures;
Keeps Program Department storage area organized, clean and secure;
Ensures the public areas are clean and organized to Victoria A.R.C. standards;
Performs light janitorial duties when required;
May train Casual Support Workers;

Other Duties

Must attend all staff meetings and training seminars related to agency services if requested;
Must be prepared to participate in upgrading/training at the discretion of Program Manager;
May be assigned other related duties according to agency needs at the discretion of the Residence Manager;

Workplace Safety And Health

Employees, volunteers and practicum students play a key role in their personal safety and health and that of their co-workers. They are required to know and comply with all safety and health rules, policies and procedures. They are responsible for following all safe work procedures and are responsible for requesting help and education whenever they are not clearly informed or are unsure of a safe work procedure. Above all, employees, volunteers and practicum students are responsible to set a good example and cooperate in all safety and health matters and initiatives. Commitment to workplace safety and health will be demonstrated by:

Understanding and following the Victoria A.R.C. Workplace Safety and Health Procedures, its rules and its regulations.
Following all safe work procedures as set out by the Victoria A.R.C. Management and the Safe Work Procedure process.
Caring for and wearing all Personal Protective Equipment provided by Victoria A.R.C. and as applicable to the task performed.
To report all accidents, incidents, dangerous occurrences, unsafe acts or conditions, near-misses and work refusals to their direct report immediately.
To inform their direct report of any workplace hazards that are identified.
To cooperate with the Victoria A.R.C. Workplace Safety and Health Committee and others involved in safety initiatives.
To participate fully in safety training and education programs.
To protect the safety of co-workers and residents and never knowingly put co-workers or residents at risk.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education And Experience Qualifications

High school diploma or its equivalent, including courses and/or training related to Social Work & Counselling;
Diploma in Office Administration or Customer Service preferred
Training in Conflict Management, Addictions and Mental Health
A minimum of six months related experience; two years preferred
Must understand and reflect the ARC Philosophy, Standards, and Tenets;
Must possess suitable typing skills and computer literacy;
Must be calm in busy and sometimes stressful situations;
Must be well organized;
Must pass Criminal Record Check;
Must be presentable in appearance in accordance with ARC standards;
Must possess a valid class 5 Driver's License;
Must possess and maintain an active valid Occupational First Aid Certificate;
Must have effective oral and communication skills;
Good conflict resolution and problem solving skills;
Some group facilitation experience; coaching and leadership
Demonstrates flexibility and creativity;
Must have the ability to understand and be sensitive to cultural differences;

Compensation

The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Welcome and assist residents and visitors, manage front desk operations, complete client intake and records, monitor access and resident safety, and provide referrals and support. Maintain a secure, orderly residence, follow policies and safety procedures, report concerns, and help with facility upkeep and related duties.

Requirements

Requires a high school diploma or equivalent, related training in social work or counselling, and at least six months of related experience; two years is preferred. Candidates must have computer and typing skills, effective communication and conflict-resolution abilities, a valid Class 5 driver's license, an active Occupational First Aid Certificate, and a clear criminal record check.

Skills

Client Support
Customer Service
Conflict Resolution
Problem Solving
Communication
Computer Literacy
Typing
Organization
Intake Assessment
Medication Procedures
Recordkeeping
Cash Handling
Safety Monitoring
Cultural Sensitivity
Group Facilitation
Coaching

Visa sponsorship

Not detected in the job text

Keywords

Social Work
Counselling
Office Administration
Customer Service
Conflict Management
Addictions
Mental Health
Occupational First Aid Certificate
Class 5 Driver's License
Criminal Record Check
Client Intake
Client Registry
Medication Procedures
Switchboard
Intercom
Cash Handling
Incident Reporting
Health And Safety
Personal Protective Equipment
Surveillance
Conflict Resolution
Group Facilitation
Cultural Sensitivity
Referral Services
Residential Support

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