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Added 1 hour ago
BI
Operations Officer
BLS International
Regina, SK
- Full-time
BLS International Services Ltd. is a globally trusted, AI & tech-enabled service provider to governments and citizens, with a legacy since 2005. It is world’s largest publicly listed Visa &…
Added 1 hour ago
BI
Operations Officer
BLS International
Winnipeg, MB
- Full-time
BLS International Services Ltd. is a globally trusted, AI & tech-enabled service provider to governments and citizens, with a legacy since 2005. It is world’s largest publicly listed Visa &…
Added 1 hour ago
A
Maison Host
Adecco
Toronto, ON
- Full-time
Are you passionate about delivering world-class client experiences within the luxury retail industry? Adecco is recruiting for a Maison Host to join a prestigious luxury jewelry and watch…
Added 1 hour ago
AU
Security Guard - Part Time
Allied Universal
Waterloo, ON
- $19 CAD / hour
- Part-time
Follow site-specific procedures, training, and instructions provided by the Site Supervisor, client representatives, and Account Manager.
Added 1 hour ago
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Leoville, SK
Job Description: The Registered Nurse A is responsible to the nursing unit manager or director of nursing. The Registered Nurse A is responsible for maintaining a high standard of patient…
Added 1 hour ago
H
Manager Medical Device Reprocessing Saskatoon City Hospital
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Manager, Medical Device Reprocessing Department is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals.…
Added 1 hour ago
H
Physical Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Reporting to the Manager, the Physical Therapist – Degree is responsible for participating in program planning, development, organization and delivery of therapy services…
Added 1 hour ago
TE
Digital Agency Account Manager
Transparent eCom
Canada
- Part-time
We are seeking an experienced Account Manager to join our agency with a strong background in digital marketing. The ideal candidate will have expertise in Meta and Google, and experience in…
Added 1 hour ago
C
Service Delivery Manager
Compucom
Toronto, ON
- $80,000 to $100,312 CAD / year
- Full-time
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters…
Added 1 hour ago
CC
Student, Technical Support
Cameco Corporation
Saskatoon, SK
- Full-time
Reporting to the Manager, IT Services, you will join a high-energy, customer-focused Client Services team, providing IT support and technology services.
Added 1 hour ago
AW
Application Development Manager
Agilus Work Solutions
Mississauga, ON
- $140,000 to $155,000 CAD / year
- Full-time
We're seeking a Web Application Development Manager to lead a growing software development team responsible for client-facing web applications, APIs, integration services, and enterprise…
Added 1 hour ago
Customer Service Coordinator
Canadian Blood Services
Brampton, ON
Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.
Added 2 hours ago
CC
RQ11817 - Telecommunications Project Manager/Leader
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Knowledge of technical standards, principles, and best practices to ensure client needs are optimally met by the solutions and services being implemented, and to validate vendor advice at…
Added 2 hours ago
UO
Specialist, Academic Program Management
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
…data, provides reports to Chairs, Directors, supervisor and manager as required. Supports the Program Directors with any administrative duties as required. Works closely with the Graduate…
Added 2 hours ago
T
Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 2 hours ago
C
Senior Account Manager - Financial Institutions
Corpay
Toronto, ON
- Full-time
Manage strategic client relationships to drive satisfaction, retention, and expansion
Added 2 hours ago
T
Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 2 hours ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
4. Liaise with City of Greater Sudbury client navigators and other community health and social services to provide wrap around services to clients residing in the program.
Added 2 hours ago
Personal Support Worker
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Acute and Reactivation Care Unit.
Added 2 hours ago
Personal Support Worker
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Acute and Reactivation Care Unit.
Added 2 hours ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
4. Liaise with City of Greater Sudbury client navigators and other community health and social services to provide wrap around services to clients residing in the program.
Added 2 hours ago
Dietary Aide
Winnipeg Regional Health Authority
Brandon, MB
Makes necessary changes to the client menus as directed in consultation with the Nutrition Services Supervisor, Manager or Registered Dietitian.
Added 2 hours ago
Rehabilitation Aide
Winnipeg Regional Health Authority
Brandon, MB
The Rehabilitation Aide is a member of a multidisciplinary team whose intervention services are provided in a Prairie Mountain Health (PMH) facility, the client’s home or community…
Added 2 hours ago
Medical Device Reprocessing (MDR) Tech 2
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager of Health Services and Supervisor, Medical Device Reprocessing (MDR), and while demonstrating a commitment to the Mission, Values and Management…
Added 2 hours ago
Medical Device Reprocessing (MDR) Tech 2
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager of Health Services and Supervisor, Medical Device Reprocessing (MDR), and while demonstrating a commitment to the Mission, Values and Management…

The Salvation Army in Canada

Support Worker

Victoria, BC, Canada

The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95. · Part-time

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Job details

Pay: The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95.
Job type: Part-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY

The Support Worker represents and applies the general philosophies and policies of the Victoria Addictions & Rehabilitation Centre (Victoria A.R.C.) to its clients, visitors, other agencies and staff.

The Mental Health & Addictions Support Worker is responsible for providing client-centered support to program participants and clients at the Victoria A.R.C.

The front desk support worker is the touchpoint for all staff, clients, visitors, volunteers and programs at the ARC. It is a critical position that requires a highly energetic, multitalented, versatile individual who is exceedingly capable of prioritizing, organizing and multi-tasking.

Front Desk Duties

Receives clients and visitors in a pleasant courteous manner and arranges for registration in accordance with established procedure;
Conscientiously observes the confidential nature of the agency's service to its clients (Transients, Long Term, ARC & CRF);
Accepts mail delivery, sorts out and distributes Clients mail, and forwards all remaining mail to the Administrative Assistant;
Operates a multiple line switchboard/intercom and maintains accurate records/message taking for incoming calls and forwards same to respective staff and/or clients;
Ensures the Front Desk Office is clean and organized to Victoria A.R.C. standards;
Monitors access to the Victoria A.R.C.;
Monitors Sign In/Out and release conditions of CRF clients;
Records pertinent information including financial and incident, accurately and according to policy on shift activity log & other recording systems;
Monitors adherence of clients to Victoria A.R.C. rules and regulations;
Does intake for new clients and ensures that intake forms are accurately completed and intake procedures are followed;
Makes general assessment of clients to determine suitability for Victoria A.R.C. residency (i.e. obvious mental/physical impairment that would preclude residency);
Assists where possible and when appropriate, in referring clients to resources & supports;
Provides clients access to their medication and follows all procedures and policies related to resident medication;
Maintains and updates client Registry;
Accepts and records payments and balancing cash;
Controls access to the Front Desk area and ensure equipment, medication, information and supplies are safe and secure;

Attendant Duties

Acts as a mobile secure and supportive presence monitoring the 1st 2nd and 3rd floors for resident behaviour as well as basic structural and operational conditions as per Policies and procedures.
Receives and interacts with residents and visitors in a pleasant courteous manner;
Provides accurate information and client-centered support to meet the needs of the residents and visitors, in accordance to Victoria A.R.C. Policies/Procedures;
Ensures that residents and visitors are respecting and adhering Victoria A.R.C. Policies & Procedures;
Maintains a client focused attitude to support and interact with the residents at the ARC;
Conscientiously observes the confidential nature of the agency's service to its residents and visitors;
Maintains a calm and secure atmosphere in the residence through quiet unobtrusive presence;
Conducts and monitors building Health, Safety, Security and Surveillance including disposal of drug paraphernalia, removal of beverage containers and other hazardous materials.
Provides information and feedback regarding resident, security and facility concerns to the Manager;
Represents The Salvation Army to the public in a courteous and professional manner;
Monitors access to and security of, the Victoria A.R.C.;
Conducts regular rounds of the Victoria A.R.C. & conducts bed checks;
Records pertinent information according to policy on appropriate logs & other recording systems;
Reports observed maintenance needs in accordance with agency procedures;
Keeps an inventory of all supplies used or required;
Performs room pack-outs and securely stores resident personal belongings according to policies & procedures;
Keeps Program Department storage area organized, clean and secure;
Ensures the public areas are clean and organized to Victoria A.R.C. standards;
Performs light janitorial duties when required;
May train Casual Support Workers;

Other Duties

Must attend all staff meetings and training seminars related to agency services if requested;
Must be prepared to participate in upgrading/training at the discretion of Program Manager;
May be assigned other related duties according to agency needs at the discretion of the Residence Manager;

Workplace Safety And Health

Employees, volunteers and practicum students play a key role in their personal safety and health and that of their co-workers. They are required to know and comply with all safety and health rules, policies and procedures. They are responsible for following all safe work procedures and are responsible for requesting help and education whenever they are not clearly informed or are unsure of a safe work procedure. Above all, employees, volunteers and practicum students are responsible to set a good example and cooperate in all safety and health matters and initiatives. Commitment to workplace safety and health will be demonstrated by:

Understanding and following the Victoria A.R.C. Workplace Safety and Health Procedures, its rules and its regulations.
Following all safe work procedures as set out by the Victoria A.R.C. Management and the Safe Work Procedure process.
Caring for and wearing all Personal Protective Equipment provided by Victoria A.R.C. and as applicable to the task performed.
To report all accidents, incidents, dangerous occurrences, unsafe acts or conditions, near-misses and work refusals to their direct report immediately.
To inform their direct report of any workplace hazards that are identified.
To cooperate with the Victoria A.R.C. Workplace Safety and Health Committee and others involved in safety initiatives.
To participate fully in safety training and education programs.
To protect the safety of co-workers and residents and never knowingly put co-workers or residents at risk.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education And Experience Qualifications

High school diploma or its equivalent, including courses and/or training related to Social Work & Counselling;
Diploma in Office Administration or Customer Service preferred
Training in Conflict Management, Addictions and Mental Health
A minimum of six months related experience; two years preferred
Must understand and reflect the ARC Philosophy, Standards, and Tenets;
Must possess suitable typing skills and computer literacy;
Must be calm in busy and sometimes stressful situations;
Must be well organized;
Must pass Criminal Record Check;
Must be presentable in appearance in accordance with ARC standards;
Must possess a valid class 5 Driver's License;
Must possess and maintain an active valid Occupational First Aid Certificate;
Must have effective oral and communication skills;
Good conflict resolution and problem solving skills;
Some group facilitation experience; coaching and leadership
Demonstrates flexibility and creativity;
Must have the ability to understand and be sensitive to cultural differences;

Compensation

The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Provide client-centered support to residents and visitors, including reception, intake, referrals, medication access, and monitoring adherence to program rules. Maintain a safe, secure, clean, and organized facility; conduct rounds and bed checks, document incidents and other relevant information, and report safety or maintenance concerns.

Requirements

A high school diploma or equivalent and at least six months of related experience are required; two years of experience is preferred. Candidates must have relevant social work or counselling training, computer and typing skills, a valid Class 5 driver's license, an active Occupational First Aid Certificate, and the ability to communicate effectively and manage conflict; a criminal record check is also required.

Skills

Client-Centered Support
Customer Service
Conflict Resolution
Problem Solving
Communication
Organization
Multitasking
Intake and Registration
Recordkeeping
Cash Handling
Medication Procedures
Safety and Security Monitoring
Cultural Sensitivity
Computer Literacy
Group Facilitation
Coaching and Leadership

Visa sponsorship

Not detected in the job text

Keywords

Mental Health
Addictions
Social Work
Counselling
Client-Centered Support
Front Desk
Intake Procedures
Client Registration
Confidentiality
Switchboard
Intercom
Recordkeeping
Cash Handling
Medication Procedures
Conflict Management
Conflict Resolution
Occupational First Aid Certificate
Class 5 Driver's License
Criminal Record Check
Workplace Safety and Health
Personal Protective Equipment
Security Monitoring
Bed Checks
Group Facilitation
Cultural Sensitivity
Office Administration

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