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Added 5 mins ago
W
Project Controls Analyst
WSP
Vancouver, BC
- Full-time
As a Project Controls Analyst, you’ll work with Project Managers and technical teams to support cost control, forecasting, scheduling, and performance across Ground Engineering projects in…
Added 35 mins ago
C(
Application Support Analyst
Codan (Canada) Inc
Toronto, ON
- Contract
We are seeking a versatile Application Support Analyst to join our Technology Services team on a 12-month maternity replacement contract. The successful candidate will support the firm's…
Added 35 mins ago
KT
Analyste principal(e) en Approvisionnement / Senior Analyst Procurement
Knight Therapeutics Canada
Montreal, QC
- Full-time
We are seeking a Senior Analyst Procurement to join our Supply Chain team. Reporting to the Manager Procurement, this individual will be responsible for planning, procurement, and inventory…
Added 35 mins ago
HS
Intermediate to Senior Surface Land Administrator / Surface Land Analyst
Hurland Services Ltd.
Sherwood Park, AB
- Full-time
Intermediate to Senior Surface Land Administrator / Surface Land Analyst – Full-Time, On-Site
Added 35 mins ago
A
Real Time Systems Analyst I
ATCO
Vegreville, AB
- Full-time
The Real Time Systems Analyst I contributes to the team that is responsible for providing customer focused support to the System Operations Center by monitoring and maintaining the process…
Added 35 mins ago
Analyst I, QC Laboratory Services
Emergent Biosolutions
Winnipeg, MB
The Analyst I, QC Laboratory Services performs GMP compliant testing as required to support Raw Material testing, In-process, Finished Product release & Stability or nonclinical/ clinical…
Added 50 mins ago
D
Business Development Specialist, Group Retirement Savings
Desjardins
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…multiple fields, making strong interpersonal skills a critical asset. All interactions, whether internal or external, reflect Desjardins’ core behaviors: simple, people-focused, modern, and…
Added 1 hour ago
D-
Analyste Fonctionnel D365 F&O (Finance)
DELAN - IT Talent Solutions
Montreal, QC
- Full-time
The Functional Analyst will be responsible for translating finance requirements into Microsoft Dynamics 365 Finance & Operations (D365 F&O) solutions, from design to support, within an…
Added 1 hour ago
QM
Analyste principal en planification et analyse financières (FP&A)
Quantum Management Services Ltd.
Montreal, QC
- $100,000 to $125,000 CAD / year
- Full-time
Position: Senior Financial Planning & Analysis (FP&A) Analyst
Added 1 hour ago
M
Business Analyst III
Moneris
Toronto, ON
- Full-time
Minimum 4 years of experience in a business analyst, project management, or relevant role.
Added 2 hours ago
RH
Senior Financial Analyst
Robert Half
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Our client, an established organization is seeking a motivated and analytical Senior Financial Analyst to join its finance team. This is an excellent opportunity for a finance professional…
Added 2 hours ago
S
Senior Business Analyst, Business Functions, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
…VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed…
Added 2 hours ago
I
Sr. Finance Analyst - Truck
International
ON · Hannon, ON
- Full-time
Best in class non-asset-based products that enable our customers to not only create value for themselves but for their customers as well.
Added 4 hours ago
BT
Junior Tax Analyst
Baker Tilly Canada
Courtice, ON
- Full-time
We are looking for a Junior Tax Analyst to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 5 hours ago
FS
Quality Assurance Analyst
Frima Studio
Quebec, QC
- Full-time
Ready to take your career to the next level? Frima is looking for a Quality Assurance Analyst to join a multidisciplinary team on one of our biggest projects!
Added 6 hours ago
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Sr. Financial Analyst, Global Finance Operations
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Toronto, ON
- Full-time
Position Title: Sr. Financial Analyst, Global Finance Operations
Added 10 hours ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Analyst, Supply and Demand Planning based in Canada.
Added 10 hours ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 10 hours ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Analyst, Supply and Demand Planning based in Canada.
Added 10 hours ago
AC
Analyste D'affaires Principal - Finance
Aston Carter
Montreal, QC
- $95 to $115 CAD / hour
- Contract
The Senior Business Analyst will lead finance-focused business analysis initiatives within the Finance Transformation & Systems function. This role involves translating complex financial…
Added 12 hours ago
A
Cloud Security Analyst
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Cloud Security Analyst, you'll help protect our cloud environments by identifying security risks, strengthening controls, and working with engineering teams to resolve…
Added 14 hours ago
TC
Tech Ops Analyst II - Inventory & Asset Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
We’re looking for a Tech Ops Analyst II - Inventory & Asset Management to join our team and play a vital role in supporting technology deployments across new stores, remodels, strategic…
Added 15 hours ago
RH
Interim Senior Financial Analyst / FP&A Analyst
Robert Half
Cambridge, ON
- $45 to $50 CAD / hour
- Contract
Our client, a growing global manufacturing organization, is seeking an experienced Interim Senior Financial Analyst / FP&A Analyst to join their finance team on an urgent contract basis.…
Added 15 hours ago
RV
Clinical Applications Analyst
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
The Meditech Clinical Application Analyst is an integral member of the Regional Digital Health (RDH) Clinical Informatics. As a member of the RDH lead agency team, the RDH Clinical…
Added 15 hours ago
MT
Analyste solutions TI et prévente - IT Solutions and Presales Analyst
Mon Technicien
Laval, QC
- Full-time

The Salvation Army in Canada

Telco Analyst

Toronto, ON, Canada

The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40. · Full-time

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Job details

Pay: The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40.
Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose

The Telephony Specialist is responsible for the design, implementation, administration, support, and continuous improvement of enterprise telecommunications and internet services across the organization. This role ensures the reliability, scalability, security, and performance of voice and communication systems, including VoIP infrastructure, telephony platforms, network connectivity, and related technologies. The Telephony Specialist serves as a subject matter expert, working closely with business units, vendors, and IT teams to deliver high-quality communication services that support organizational operations and strategic objectives.

Key Responsibilities

Lead the design, implementation, and ongoing optimization of enterprise telephony, VoIP, internet, and communication services across the organization.
Act as the technical lead for telecommunications projects, including system upgrades, migrations, integrations, and new technology deployments.
Manage and administer telephony platforms, VoIP systems, PBX environments, analog services, fax solutions, livestreaming services, and related communication technologies.
Collaborate with internal stakeholders to ensure communication systems are scalable, reliable, secure, and aligned with business requirements.
Develop, maintain, and enhance telecommunications policies, procedures, disaster recovery plans, and operational documentation.
Monitor telecommunications infrastructure performance, troubleshoot issues, and implement corrective actions to minimize service disruptions.
Manage vendor relationships, coordinate service providers, support contract renewals, and monitor telecommunications service agreements.
Perform system administration, security audits, backups, upgrades, and maintenance activities for telephony and related network services.
Provide technical support, user training, and guidance on supported communication technologies, mobile devices, and telephony solutions.
Maintain telecommunications asset inventories, technical documentation, performance reports, and provide mentoring and technical guidance to junior team members.

Skills, Experience & Education

College diploma or university degree in Computer Science, Information Technology, Telecommunications, or a related field; equivalent experience will also be considered.
Minimum five (5) years of progressive experience managing enterprise telecommunications, voice, and communication environments.
Minimum two (2) years of experience installing, configuring, maintaining, and supporting network infrastructure and communications systems.
Strong expertise in VoIP technologies, IP telephony architecture, telecommunications services, and communication system administration.
Solid understanding of networking principles including TCP/IP, BGP, OSPF, VLANs, subnetting, firewalls, routing, switching, and network security concepts.
Experience supporting enterprise communication platforms, internet services, PBX systems, Microsoft technologies, and cloud-based communications solutions.
Certifications such as ITIL, Cisco, Microsoft 365, Azure, or related telecommunications and networking credentials are considered strong assets.
Excellent analytical and problem-solving skills with the ability to identify root causes, evaluate risks, and implement effective solutions.
Strong communication, presentation, customer service, and relationship management skills with the ability to work effectively with technical and non-technical stakeholders.
Highly organized and self-motivated professional with demonstrated ability to manage competing priorities, work independently, and perform effectively in a fast-paced, team-oriented environment.

Compensation

The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Design, implement, administer, and optimize enterprise telephony, VoIP, internet, and communication services, including PBX, analog, fax, and livestreaming systems. Lead telecommunications projects, troubleshoot service issues, manage vendors and system maintenance, and maintain security, disaster recovery, documentation, and user support.

Requirements

A college diploma or university degree in computer science, information technology, telecommunications, or a related field is required, or equivalent experience. Candidates need at least five years managing enterprise telecommunications and at least two years supporting network infrastructure and communications systems, along with strong networking, VoIP, analytical, communication, and organizational skills.

Skills

Enterprise Telecommunications
VoIP
IP Telephony
Network Infrastructure
TCP/IP
BGP
OSPF
VLANs
Subnetting
Firewalls
Routing
Switching
Network Security
PBX Systems
Troubleshooting
Vendor Management

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
VoIP
IP Telephony
PBX
Analog Services
Fax Solutions
Livestreaming
Internet Services
TCP/IP
BGP
OSPF
VLANs
Subnetting
Firewalls
Routing
Switching
Network Security
Microsoft Technologies
Cloud Communications
Disaster Recovery
System Administration
Security Audits
Backups
ITIL
Cisco
Microsoft 365
Azure
Vendor Management
Service Agreements

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