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Added 8 hours ago
NA
Level 1 Security Systems Technician
New Age Group
Concord, ON
- Full-time
Reports to: Lead Technician/Operations Manager
Added 8 hours ago
NA
Labourer
New Age Group
Concord, ON
- $28 CAD / hour
- Full-time
The Labourer is a key member of our Field Operations team and serves as the foundation of our technician development program. Working alongside experienced technicians, Labourers support…
Added 9 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and…
Added 9 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and…
Added 12 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Public Health Ontario (PHO) is building data and analytics infrastructure in partnership with the Health and Human Services Solutions Division and the Ministry of Health. This…
Added 15 hours ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Ottawa, ON
- Full-time
…governance, quality control, and data integration to support business operations. Those in data infrastructure at PwC focus on designing and implementing robust and scalable data storage…
Added 15 hours ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Toronto, ON
- Full-time
…governance, quality control, and data integration to support business operations. Those in data infrastructure at PwC focus on designing and implementing robust and scalable data storage…
Added 15 hours ago
B
Operational Technology Cybersecurity Lead
BGIS
Toronto, ON
- Full-time
…systems. The successful candidate will serve as the cybersecurity lead for assigned client environments, working across BGIS Information Security, IT, Smart Buildings, building operations,…
Added 15 hours ago
N
Marketing Engineer & Director of AEO
Notified
Toronto, ON
- Full-time
As a people leader, this person will also manage and develop the web team, ensuring our web properties, technical infrastructure, analytics, and visibility roadmap are aligned to business…
Added 16 hours ago
S
Regional Sales Manager, Nuclear
Shawflex
Concord, ON
- Full-time
…highly engineered solutions, technology and products to support infrastructure markets…
Added 16 hours ago
S
Regional Sales Manager, Nuclear
Shawflex
Toronto, ON · Etobicoke, ON
- Full-time
…highly engineered solutions, technology and products to support infrastructure markets…
Added 17 hours ago
TL
CTO (Chief Technology Officer)
Total Life, Inc.
Remote, Canada
- Full-time
- Remote
Lead AI-first product development. You will design and scale AI systems that run in real clinical and operational workflows. One example is Lily, our AI companion, which calls patients to…
Added 17 hours ago
Regional Sales Manager, Nuclear
Mattr
Toronto, ON · Vaughan, ON · Etobicoke, ON
…highly engineered solutions, technology and products to support infrastructure markets…
Added 17 hours ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
Conga lines up commercial operations so companies run as connected, smarter businesses, aligning pricing, quoting, contracting, rebates, and communications.
Added 17 hours ago
TH
Technology Partnership Navigator
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 17 hours ago
Director, Talent Acquisition and Employee Success
Tigera
Vancouver, BC
…frameworks, and microservices proliferate across enterprise infrastructure, Tigera delivers the deep visibility, runtime protection, and eBPF-driven enforcement control required to secure…
Added 22 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Public Health Ontario (PHO) is building data and analytics infrastructure in partnership with the Health and Human Services Solutions Division and the Ministry of Health. This…
Added 22 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
The resource will lead the integration of security testing tools, including SAST, DAST, Software Composition Analysis (SCA), container scanning, and Infrastructure-as-Code scanning, into…
Added 22 hours ago
AC
Controller
Allnorth Consultants Limited
Kelowna, BC
- Full-time
Lead all accounting operations, including general ledger, accounts payable, accounts receivable, fixed assets, intercompany accounting, and account reconciliations.
Added 23 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Niagara Falls, ON
- $52,500 CAD / year
- Full-time
Launch Your Career. Learn the Business. Lead Your Own Team.
Added 1 day ago
Director of Corporate & Financial Services/Treasurer
the Town of the Blue Mountains
Thornbury, ON
Lead and oversee corporate financial services functions, including accounting, procurement, revenue operations, and risk management programs.
Added 1 day ago
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Senior Electrical Engineer
HDR
Toronto, ON · Ottawa, ON · Richmond Hill, ON · Victoria, BC · Vancouver, BC · Calgary, AB
- Full-time
…Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance…
Added 1 day ago
H
Senior Mechanical Engineer
HDR
Calgary, AB
- Full-time
…Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance…
Added 1 day ago
WG
HR Generalist (Brampton, ON)
Wolseley Group
Toronto, ON · GTA North MDC
- Full-time
…attendance management, workplace investigations, and day-to-day HR…
Added 1 day ago
WF
IT Team Lead, End User Experience (EUE)
West Fraser
Vancouver, BC
- Full-time
…Information Technology team is currently recruiting for a Team Lead, End-User Experience (EUE) based in Vancouver,…

The Salvation Army in Canada

Telco Analyst

Toronto, ON, Canada

The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40. · Full-time

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Job details

Pay: The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40.
Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose

The Telephony Specialist is responsible for the design, implementation, administration, support, and continuous improvement of enterprise telecommunications and internet services across the organization. This role ensures the reliability, scalability, security, and performance of voice and communication systems, including VoIP infrastructure, telephony platforms, network connectivity, and related technologies. The Telephony Specialist serves as a subject matter expert, working closely with business units, vendors, and IT teams to deliver high-quality communication services that support organizational operations and strategic objectives.

Key Responsibilities

Lead the design, implementation, and ongoing optimization of enterprise telephony, VoIP, internet, and communication services across the organization.
Act as the technical lead for telecommunications projects, including system upgrades, migrations, integrations, and new technology deployments.
Manage and administer telephony platforms, VoIP systems, PBX environments, analog services, fax solutions, livestreaming services, and related communication technologies.
Collaborate with internal stakeholders to ensure communication systems are scalable, reliable, secure, and aligned with business requirements.
Develop, maintain, and enhance telecommunications policies, procedures, disaster recovery plans, and operational documentation.
Monitor telecommunications infrastructure performance, troubleshoot issues, and implement corrective actions to minimize service disruptions.
Manage vendor relationships, coordinate service providers, support contract renewals, and monitor telecommunications service agreements.
Perform system administration, security audits, backups, upgrades, and maintenance activities for telephony and related network services.
Provide technical support, user training, and guidance on supported communication technologies, mobile devices, and telephony solutions.
Maintain telecommunications asset inventories, technical documentation, performance reports, and provide mentoring and technical guidance to junior team members.

Skills, Experience & Education

College diploma or university degree in Computer Science, Information Technology, Telecommunications, or a related field; equivalent experience will also be considered.
Minimum five (5) years of progressive experience managing enterprise telecommunications, voice, and communication environments.
Minimum two (2) years of experience installing, configuring, maintaining, and supporting network infrastructure and communications systems.
Strong expertise in VoIP technologies, IP telephony architecture, telecommunications services, and communication system administration.
Solid understanding of networking principles including TCP/IP, BGP, OSPF, VLANs, subnetting, firewalls, routing, switching, and network security concepts.
Experience supporting enterprise communication platforms, internet services, PBX systems, Microsoft technologies, and cloud-based communications solutions.
Certifications such as ITIL, Cisco, Microsoft 365, Azure, or related telecommunications and networking credentials are considered strong assets.
Excellent analytical and problem-solving skills with the ability to identify root causes, evaluate risks, and implement effective solutions.
Strong communication, presentation, customer service, and relationship management skills with the ability to work effectively with technical and non-technical stakeholders.
Highly organized and self-motivated professional with demonstrated ability to manage competing priorities, work independently, and perform effectively in a fast-paced, team-oriented environment.

Compensation

The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Design, implement, administer, and optimize enterprise telephony, VoIP, internet, and communication services, including PBX, analog, fax, and livestreaming systems. Lead telecommunications projects, troubleshoot service issues, manage vendors and system maintenance, and maintain security, disaster recovery, documentation, and user support.

Requirements

A college diploma or university degree in computer science, information technology, telecommunications, or a related field is required, or equivalent experience. Candidates need at least five years managing enterprise telecommunications and at least two years supporting network infrastructure and communications systems, along with strong networking, VoIP, analytical, communication, and organizational skills.

Skills

Enterprise Telecommunications
VoIP
IP Telephony
Network Infrastructure
TCP/IP
BGP
OSPF
VLANs
Subnetting
Firewalls
Routing
Switching
Network Security
PBX Systems
Troubleshooting
Vendor Management

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
VoIP
IP Telephony
PBX
Analog Services
Fax Solutions
Livestreaming
Internet Services
TCP/IP
BGP
OSPF
VLANs
Subnetting
Firewalls
Routing
Switching
Network Security
Microsoft Technologies
Cloud Communications
Disaster Recovery
System Administration
Security Audits
Backups
ITIL
Cisco
Microsoft 365
Azure
Vendor Management
Service Agreements

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