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Added 21 mins ago
IG
Senior Product Owner
Insight Global
Toronto, ON
- $75 to $85 CAD / hour
- Contract
Former Business Analyst (BA): Previous BA experience aids in understanding business processes and stakeholder communication.
Added 21 mins ago
Digital Analyst
Hydro One Networks Inc
Toronto, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 50 mins ago
TS
Telco Analyst
The Salvation Army in Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
College diploma or university degree in Computer Science, Information Technology, Telecommunications, or a related field; equivalent experience will also be considered.
Added 50 mins ago
TS
Telco Analyst
The Salvation Army in Canada
Toronto, ON
- Contract
College diploma or university degree in Computer Science, Information Technology, Telecommunications, or a related field; equivalent experience will also be considered.
Added 51 mins ago
Sr. ERM Analyst
Sagen
Oakville, ON
Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our…
Added 51 mins ago
ZI
Senior Manager, Financial Planning and Analysis
ZenaTech Inc.
Toronto, ON
- $120,000 to $150,000 CAD / year
- Full-time
…manufacturing capabilities through ZenaDrone to innovate and enhance customer inspection, monitoring, safety, security, compliance, and surveying…
Added 51 mins ago
NF
Broker Bill Analyst (12-Month Contract)
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- Full-time
What it’s like to be a Northbridge Broker Bill Analyst
Added 1 hour ago
IG
Senior Business Analyst, Credit Card Analytics & Insights
Insight Global
Toronto, ON
- $54.29 to $59.38 CAD / hour
- Contract
We’re looking for a Senior Business Analyst with 8+ years of experience to join a high-performing Credit Card Analytics team supporting product and portfolio initiatives.
Added 1 hour ago
LS
Business System Analyst
LeverageTek Staffing Solutions
Gatineau, QC
- $80,000 to $90,000 CAD / year
- Temporary
LeverageTek is seeking a Business Systems Analyst for a permanent, full-time position with our NCR -based customer. In this role, you'll be the main point of contact for business users who…
Added 1 hour ago
MI
Senior Business Analyst
Maarut Inc
Toronto, ON
- Contract
Demonstrated experience with Document Management system and/or Customer Relationship Management System (CRM)
Added 2 hours ago
MC
Senior Quality Assurance Analyst
Manpower Canada
Penetanguishene, ON
- $75,000 to $85,000 CAD / year
- Full-time
Our client just 40 minutes north of Barrie, ON is seeking a Senior Quality Analyst to join a leading advanced manufacturing organization. This role will be responsible for ensuring product…
Added 2 hours ago
KC
Analyst, Mortgage Asset Management
KingSett Capital
Toronto, ON
- Full-time
KingSett Capital is seeking an Analyst, Mortgage Asset Management to join our CMHC mortgage servicing team. Reporting to the Associate Director, Mortgage Asset Management, you will be…
Added 4 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 4 hours ago
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Structural Analyst specialized in Electronic Packaging
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…the UK has the knowledge and know-how to turn an audacious customer vision into an achievable mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and…
Added 5 hours ago
NB
Analyst
National Bank of Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
…Saint-Jean-sur-Richelieu. As our team continues to grow, we are looking for an Analyst who is passionate about data and analysis and wants to contribute to an outstanding client experience…
Added 5 hours ago
TO
Analyst 2, HR Business Services
The Ottawa Hospital
Ottawa, ON
- Full-time
Reporting to the Manager, HR Consultation Services, the Analyst 2, HR Business Services provides operational and administrative support to the Human Resources Business Partners (HRBPs),…
Added 5 hours ago
NR
Service Desk Analyst
Niagara Region
ON · Niagara, ON
- Full-time
1-3 years of recent and related experience in a customer service and a mid-size IT Service Desk role.
Added 6 hours ago
Senior Analyst - Product and Industry Practice
Altimetrik
Vancouver, BC
Manager - Program Management, with Finance domain having 6-11 years of experience as a Product Owner and Product Manager.
Added 6 hours ago
Lead Analyst - Product and Industry Practice
Altimetrik
Vancouver, BC
5+ years of experience as a Business Analyst in Banking/Financial Services.
Added 9 hours ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Minimum two (2) years warehousing/inventory experience
Added 9 hours ago
J
Founding Engineer
Jobgether
Canada
- Full-time
…financed. You will take ownership of the end-to-end product experience, from customer-facing applications to the underlying technical infrastructure. Working directly with customers,…
Added 10 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 10 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 10 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.

The Salvation Army in Canada

Telco Analyst

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40. · Contract

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Job details

Pay: The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40.
Job type: Contract
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose:

The Telephony Specialist is responsible for the design, implementation, administration, support, and continuous improvement of enterprise telecommunications and internet services across the organization. This role ensures the reliability, scalability, security, and performance of voice and communication systems, including VoIP infrastructure, telephony platforms, network connectivity, and related technologies. The Telephony Specialist serves as a subject matter expert, working closely with business units, vendors, and IT teams to deliver high-quality communication services that support organizational operations and strategic objectives.

This is a one-year, temporary contract position.

Key Responsibilities:

Lead the design, implementation, and ongoing optimization of enterprise telephony, VoIP, internet, and communication services across the organization.
Act as the technical lead for telecommunications projects, including system upgrades, migrations, integrations, and new technology deployments.
Manage and administer telephony platforms, VoIP systems, PBX environments, analog services, fax solutions, livestreaming services, and related communication technologies.
Collaborate with internal stakeholders to ensure communication systems are scalable, reliable, secure, and aligned with business requirements.
Develop, maintain, and enhance telecommunications policies, procedures, disaster recovery plans, and operational documentation.
Monitor telecommunications infrastructure performance, troubleshoot issues, and implement corrective actions to minimize service disruptions.
Manage vendor relationships, coordinate service providers, support contract renewals, and monitor telecommunications service agreements.
Perform system administration, security audits, backups, upgrades, and maintenance activities for telephony and related network services.
Provide technical support, user training, and guidance on supported communication technologies, mobile devices, and telephony solutions.
Maintain telecommunications asset inventories, technical documentation, performance reports, and provide mentoring and technical guidance to junior team members.

Skills, Experience & Education:

College diploma or university degree in Computer Science, Information Technology, Telecommunications, or a related field; equivalent experience will also be considered.
Minimum five (5) years of progressive experience managing enterprise telecommunications, voice, and communication environments.
Minimum two (2) years of experience installing, configuring, maintaining, and supporting network infrastructure and communications systems.
Strong expertise in VoIP technologies, IP telephony architecture, telecommunications services, and communication system administration.
Solid understanding of networking principles including TCP/IP, BGP, OSPF, VLANs, subnetting, firewalls, routing, switching, and network security concepts.
Experience supporting enterprise communication platforms, internet services, PBX systems, Microsoft technologies, and cloud-based communications solutions.
Certifications such as ITIL, Cisco, Microsoft 365, Azure, or related telecommunications and networking credentials are considered strong assets.
Excellent analytical and problem-solving skills with the ability to identify root causes, evaluate risks, and implement effective solutions.
Strong communication, presentation, customer service, and relationship management skills with the ability to work effectively with technical and non-technical stakeholders.
Highly organized and self-motivated professional with demonstrated ability to manage competing priorities, work independently, and perform effectively in a fast-paced, team-oriented environment.

Compensation:

The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Lead the design, implementation, administration, and optimization of enterprise telephony, VoIP, internet, and communication systems. Maintain reliable and secure services, troubleshoot issues, manage vendors and documentation, and provide technical support and guidance to users and junior team members.

Requirements

Requires a college diploma or university degree in computer science, information technology, telecommunications, or a related field, or equivalent experience. Candidates need at least five years managing enterprise telecommunications and at least two years supporting network infrastructure, along with strong VoIP, networking, communication, and problem-solving skills.

Skills

Enterprise Telecommunications
VoIP
IP Telephony
Network Infrastructure
TCP/IP
BGP
OSPF
VLANs
Subnetting
Firewalls
Routing
Switching
Network Security
PBX Administration
Troubleshooting
Vendor Management

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
VoIP
IP Telephony
PBX
Analog Services
Fax Solutions
Livestreaming
Internet Services
TCP/IP
BGP
OSPF
VLANs
Subnetting
Firewalls
Routing
Switching
Network Security
Microsoft Technologies
Microsoft 365
Azure
Cloud Communications
ITIL
Cisco
Disaster Recovery
System Administration
Security Audits
Vendor Management
Technical Documentation

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