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Added 11 mins ago
TP
Analyst, Terminal Services and Standards (Term Opportunity - One Year)
Toronto Pearson International Airport
Toronto, ON
- Temporary
…agreements ensuring service level standards are adhered to. The analyst will maintain a strong working relationship with stakeholders to resolve issues to drive operational…
Added 11 mins ago
CG
Intermediate Analyst, Logistics (Nuclear)
Calian Group
Tiverton, NS
- Full-time
The Intermediate Analyst plays a critical role in supporting project and operational success within Nuclear. Working under minimal supervision, the incumbent contributes to complex projects…
Added 11 mins ago
K
Commercial Credit Analyst
Kelly
Toronto, ON
- Contract
Commercial Credit Analyst (Contract) | Toronto, ON
Added 11 mins ago
BC
Test Analyst
BK CONSULTING GABON
Canada
- Full-time
We are seeking a detail-oriented and quality-focused Test Analyst to ensure the reliability, functionality, and performance of software applications. This role is responsible for designing…
Added 11 mins ago
CG
Intermediate Analyst, Logistics (Nuclear)
Calian Group
Kincardine, ON
- Full-time
The Intermediate Analyst plays a critical role in supporting project and operational success within Nuclear. Working under minimal supervision, the incumbent contributes to complex projects…
Added 11 mins ago
E
Senior Software Engineer in Test
EngRadar
Toronto, ON
- Full-time
You'll work shoulder-to-shoulder with engineers who care deeply about shipping high-quality, resilient detection systems that hold up under real-world attack traffic and that customers can…
Added 11 mins ago
MI
Unitrax QA Analyst
Maarut Inc
Montreal, QC
- Contract
A Quality Assurance (QA) and User Acceptance Testing (UAT) Analyst role tied to the Unitrax recordkeeping platform focuses on testing and verifying investor recordkeeping, transfer agency…
Added 11 mins ago
AE
Analyst, Business (temp.)
Agnico Eagle Mines Limited
Mirabel, QC
- Full-time
…Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects. Agnico Eagle is a partner of choice within the mining industry, recognized…
Added 11 mins ago
IG
Finance Business & Data Analyst
Infotree Global Solutions
Montreal, QC
- Contract
The Finance Business & Data Analyst will be a key contributor to the FDO team in Montreal, focusing on the hands-on development of SQL scripts and the implementation of Data Quality Rules…
Added 11 mins ago
MC
Beverage Quality Analyst - Temp
Molson Coors Beverage Company
Chilliwack, BC
- Temporary
In the role of Temporary Beverage Quality Control Analyst at our Chilliwack Brewery you will perform monitoring, training and expert problem-solving related to the maintenance of quality…
Added 11 mins ago
CA
Senior Income Tax Analyst
Co-operators Assurance et services financiers
Burlington, ON
- Full-time
…you, our clients and our communities. As the Senior Income Tax Analyst, you will be responsible for the delivery of income tax compliance services to various insurance and holding companies…
Added 11 mins ago
A
Digital Delivery Analist
Airswift
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
We are currently seeking a Digital Delivery Analyst (Hydrocarbon Master Data) to support a downstream business team responsible for the governance, maintenance, and quality of hydrocarbon…
Added 12 mins ago
CT
Product Engineering Analyst (12- Month Contract)
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
…ensuring that in-market products continue to meet evolving quality, safety, and performance standards. The Analyst works closely with vendors to review technical documentation, resolve…
Added 40 mins ago
CB
Senior Analyst, Financial Reporting
Cannara Biotech Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Added 40 mins ago
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2027 Financial Analyst Opportunities
Brookfield
Toronto, ON
- Full-time
Position: Fall 2027 Financial Analyst Opportunities
Added 40 mins ago
KI
Transportation and Logistics Performance Analyst
Kruger Inc.
Montreal, QC
- Full-time
The Transportation and Logistics Performance Analyst is responsible for governing transportation and logistics performance within the sales Operations division. The incumbent measures…
Added 41 mins ago
M
Unitrax QA Analyst
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
A Quality Assurance (QA) and User Acceptance Testing (UAT)
Added 41 mins ago
M
Business Analyst / Scrum Master
Maarut
Toronto, ON
- Contract
while ensuring data quality, integrity, and regulatory compliance.
Added 57 mins ago
W
Total Rewards Analyst
Winpak
Winnipeg, MB
- Full-time
Winpak Corporate is seeking a Total Rewards Analyst to join its Corporate Human Resources team based in Winnipeg, Manitoba. Reporting to the Manager, Total Rewards, you will turn complex…
Added 57 mins ago
GT
Analyst, Terminal Services and Standards (Term Opportunity - One Year)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…agreements ensuring service level standards are adhered to. The analyst will maintain a strong working relationship with stakeholders to resolve issues to drive operational…
Added 57 mins ago
UH
Senior Project & Business Process Analyst - Digital PMO
University Health Network
Toronto, ON
- Contract
…practices for managing projects, change, and risk to ensure high quality deliverables, effective coordination of resources, and transparent progress reporting. Members of the PMO work in…
Added 57 mins ago
Application & Infrastructure Analyst I - Quality Assurance Analyst
City of Edmonton
AB
…Service (EPS) is seeking an Applications and Infrastructure Analyst I with strong analytical, technical, and problem-solving skills to support software quality assurance and testing across…
Added 57 mins ago
Application & Infrastructure Analyst I - Quality Assurance Analyst
City of Edmonton
AB
…Service (EPS) is seeking an Applications and Infrastructure Analyst I with strong analytical, technical, and problem-solving skills to support software quality assurance and testing across…
Added 1 hour ago
HM
Analyst, Payroll (Contract)
Hudbay Minerals Inc.
Toronto, ON
- Contract
Reporting to the Payroll Manager, the Payroll Analyst is responsible for the accurate and timely execution of day-to-day payroll activities.
Added 1 hour ago
E
Consultant Advisor I_CAN
eTeam
Montreal, QC
- $56 to $61.83 CAD / hour
- Contract
Job Title: Analyst, Digital Applications Support – Procurement, Excellence, Assurance and Transformation

The Salvation Army in Canada

Telco Analyst

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40. · Contract

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Job details

Pay: The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40.
Job type: Contract
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose:

The Telephony Specialist is responsible for the design, implementation, administration, support, and continuous improvement of enterprise telecommunications and internet services across the organization. This role ensures the reliability, scalability, security, and performance of voice and communication systems, including VoIP infrastructure, telephony platforms, network connectivity, and related technologies. The Telephony Specialist serves as a subject matter expert, working closely with business units, vendors, and IT teams to deliver high-quality communication services that support organizational operations and strategic objectives.

This is a one-year, temporary contract position.

Key Responsibilities:

Lead the design, implementation, and ongoing optimization of enterprise telephony, VoIP, internet, and communication services across the organization.
Act as the technical lead for telecommunications projects, including system upgrades, migrations, integrations, and new technology deployments.
Manage and administer telephony platforms, VoIP systems, PBX environments, analog services, fax solutions, livestreaming services, and related communication technologies.
Collaborate with internal stakeholders to ensure communication systems are scalable, reliable, secure, and aligned with business requirements.
Develop, maintain, and enhance telecommunications policies, procedures, disaster recovery plans, and operational documentation.
Monitor telecommunications infrastructure performance, troubleshoot issues, and implement corrective actions to minimize service disruptions.
Manage vendor relationships, coordinate service providers, support contract renewals, and monitor telecommunications service agreements.
Perform system administration, security audits, backups, upgrades, and maintenance activities for telephony and related network services.
Provide technical support, user training, and guidance on supported communication technologies, mobile devices, and telephony solutions.
Maintain telecommunications asset inventories, technical documentation, performance reports, and provide mentoring and technical guidance to junior team members.

Skills, Experience & Education:

College diploma or university degree in Computer Science, Information Technology, Telecommunications, or a related field; equivalent experience will also be considered.
Minimum five (5) years of progressive experience managing enterprise telecommunications, voice, and communication environments.
Minimum two (2) years of experience installing, configuring, maintaining, and supporting network infrastructure and communications systems.
Strong expertise in VoIP technologies, IP telephony architecture, telecommunications services, and communication system administration.
Solid understanding of networking principles including TCP/IP, BGP, OSPF, VLANs, subnetting, firewalls, routing, switching, and network security concepts.
Experience supporting enterprise communication platforms, internet services, PBX systems, Microsoft technologies, and cloud-based communications solutions.
Certifications such as ITIL, Cisco, Microsoft 365, Azure, or related telecommunications and networking credentials are considered strong assets.
Excellent analytical and problem-solving skills with the ability to identify root causes, evaluate risks, and implement effective solutions.
Strong communication, presentation, customer service, and relationship management skills with the ability to work effectively with technical and non-technical stakeholders.
Highly organized and self-motivated professional with demonstrated ability to manage competing priorities, work independently, and perform effectively in a fast-paced, team-oriented environment.

Compensation:

The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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More about this job

Responsibilities

Lead the design, implementation, administration, and optimization of enterprise telephony, VoIP, internet, and communication systems. Maintain reliable and secure services, troubleshoot issues, manage vendors and documentation, and provide technical support and guidance to users and junior team members.

Requirements

Requires a college diploma or university degree in computer science, information technology, telecommunications, or a related field, or equivalent experience. Candidates need at least five years managing enterprise telecommunications and at least two years supporting network infrastructure, along with strong VoIP, networking, communication, and problem-solving skills.

Skills

Enterprise Telecommunications
VoIP
IP Telephony
Network Infrastructure
TCP/IP
BGP
OSPF
VLANs
Subnetting
Firewalls
Routing
Switching
Network Security
PBX Administration
Troubleshooting
Vendor Management

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
VoIP
IP Telephony
PBX
Analog Services
Fax Solutions
Livestreaming
Internet Services
TCP/IP
BGP
OSPF
VLANs
Subnetting
Firewalls
Routing
Switching
Network Security
Microsoft Technologies
Microsoft 365
Azure
Cloud Communications
ITIL
Cisco
Disaster Recovery
System Administration
Security Audits
Vendor Management
Technical Documentation

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