Dispatcher
- Hamilton, ON, Canada
Annual Salary:$50,000 - $60,000 · Full-time
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Job details
- Pay
- Annual Salary:$50,000 - $60,000
- Job type
- Full-time
- Apply by
- Experience
- 2+ years of experience in transportation or logistics; dispatch experience is a strong asset.
- Posting language
- English
- Posted
Original job description
Description
Join the Harmac Team Today!
At Harmac Transportation, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for aDriver Coordinatorwho thrives in a fast-paced environment, loves solving problems on the fly, and wants to play a key role in keeping our operations running smoothly.
As the heartbeat of our operations, you’ll be the main point of contact for drivers - coordinating schedules, managing dispatches, and ensuring every load is delivered safely and on time. If you’re a strong communicator with a knack for staying organized and calm under pressure, this is your chance to make a real impact in a vital role.
Location: North York or Hamilton, ON
Schedule:Monday - Friday | 8:00am - 5:00pm
Position: Existing Vacancy
Annual Salary:$50,000 - $60,000
Type: Term Position
What You’ll Do
We use artificial intelligence tools to assist in screening and assessing applicationsfor this role. These tools support but do not replace human decision-making.
Join the Harmac Team Today!
At Harmac Transportation, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for aDriver Coordinatorwho thrives in a fast-paced environment, loves solving problems on the fly, and wants to play a key role in keeping our operations running smoothly.
As the heartbeat of our operations, you’ll be the main point of contact for drivers - coordinating schedules, managing dispatches, and ensuring every load is delivered safely and on time. If you’re a strong communicator with a knack for staying organized and calm under pressure, this is your chance to make a real impact in a vital role.
Location: North York or Hamilton, ON
Schedule:Monday - Friday | 8:00am - 5:00pm
Position: Existing Vacancy
Annual Salary:$50,000 - $60,000
Type: Term Position
What You’ll Do
- Coordinate and maintain driver schedules - keeping communication clear and consistent.
- Receive and verify customer orders in the TMW system and schedule loads efficiently.
- Dispatch loads to drivers, sharing all relevant details such as shift plans, truck assignments, and route information.
- Confirm load deliveries, update systems, and escalate issues promptly to management.
- Be the go-to person for drivers - answering questions, resolving challenges, and ensuring a smooth workflow.
- Monitor safety, service incidents, and performance metrics to keep operations on track.
- Support operations by managing calls and providing real-time solutions.
- Collaborate with the broader operations team to ensure every load, route, and driver stays on schedule.
- Post-secondary education in business, logistics, or a related field (or equivalent experience).
- 2+ years of experience in transportation or logistics; dispatch experience is a strong asset.
- Knowledge of ELD systems and TMW software is an advantage.
- Excellent communication and organizational skills - you're the calm in the storm.
- Strong attention to detail with the ability to juggle multiple priorities.
- A team-player attitude and a passion for problem-solving.
- Proficiency with Microsoft Office and general computer systems.
- Be part of a collaborative, high-performing operations team.
- Take ownership of a role that directly impacts our drivers’ success and customer satisfaction.
- Enjoy a dynamic work environment where every day brings new challenges and wins.
- Competitive compensation and benefits package.
We use artificial intelligence tools to assist in screening and assessing applicationsfor this role. These tools support but do not replace human decision-making.
More about this job
Responsibilities
Coordinate driver schedules, verify customer orders, and dispatch loads with accurate shift, truck, and route details. Confirm deliveries, update systems, resolve driver and operational issues, monitor safety and performance, and collaborate with the operations team to keep loads on schedule.
Requirements
The role asks for post-secondary education in business, logistics, or a related field, or equivalent experience, and at least two years of transportation or logistics experience; dispatch experience is an asset. Candidates should have strong communication, organizational, problem-solving, and computer skills, with knowledge of ELD systems and TMW software considered an advantage.
Skills
- Driver Scheduling
- Dispatch Coordination
- Transportation Logistics
- Customer Order Verification
- Load Scheduling
- Driver Communication
- Problem-Solving
- Organization
- Attention to Detail
- Multitasking
- Safety Monitoring
- Incident Escalation
- Performance Monitoring
- Microsoft Office
- TMW Software
- ELD Systems
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
- Customer Service & Support
- Administrative
Keywords
- Transportation
- Logistics
- Driver Coordination
- Dispatch
- Driver Scheduling
- Customer Orders
- Load Scheduling
- TMW Software
- ELD Systems
- Truck Assignments
- Route Information
- Delivery Confirmation
- Safety Monitoring
- Service Incidents
- Performance Metrics
- Operations Support
- Microsoft Office
- Customer Satisfaction
- Problem-Solving