Dispatcher
- Corunna, ON, Canada
Annual Salary: $50,000 - $60,000 · Full-time
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Job details
- Pay
- Annual Salary: $50,000 - $60,000
- Job type
- Full-time
- Apply by
- Experience
- 2+ years of experience in transportation or logistics; dispatch experience is a strong asset.
- Posting language
- English
- Posted
Original job description
Join the Harmac Team Today!
AtHarmac Transportation, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for aDriver Coordinatorwho thrives in a fast-paced environment, loves solving problems on the fly, and wants to play a key role in keeping our operations running smoothly.
As the heartbeat of our operations, you’ll be the main point of contact for drivers - coordinating schedules, managing dispatches, and ensuring every load is delivered safely and on time. If you’re a strong communicator with a knack for staying organized and calm under pressure, this is your chance to make a real impact in a vital role.
Location: Sarnia, ON
Schedule:Monday - Friday | 7:00am - 3:30pm
Position: Existing Vacancy
Annual Salary: $50,000 - $60,000
Benefits: Health & Dental and RRSP Program
What You’ll Do
- Coordinate and maintain driver schedules - keeping communication clear and consistent.
- Receive and verify customer orders in the TMW system and schedule loads efficiently.
- Dispatch loads to drivers, sharing all relevant details such as shift plans, truck assignments, and route information.
- Confirm load deliveries, update systems, and escalate issues promptly to management.
- Be the go-to person for drivers - answering questions, resolving challenges, and ensuring a smooth workflow.
- Monitor safety, service incidents, and performance metrics to keep operations on track.
- Support operations by managing calls and providing real-time solutions.
- Collaborate with the broader operations team to ensure every load, route, and driver stays on schedule.
- Post-secondary education in business, logistics, or a related field (or equivalent experience).
- 2+ years of experience in transportation or logistics; dispatch experience is a strong asset.
- Knowledge of ELD systems and TMW software is an advantage.
- Excellent communication and organizational skills - you're the calm in the storm.
- Strong attention to detail with the ability to juggle multiple priorities.
- A team-player attitude and a passion for problem-solving.
- Proficiency with Microsoft Office and general computer systems.
- Be part of a collaborative, high-performing operations team.
- Take ownership of a role that directly impacts our drivers’ success and customer satisfaction.
- Enjoy a dynamic work environment where every day brings new challenges and wins.
- Competitive compensation and benefits package.
More about this job
Responsibilities
Coordinate driver schedules, verify customer orders, dispatch loads, and provide drivers with shift, truck, and route details. Confirm deliveries, update systems, monitor safety and performance, resolve operational issues, and collaborate with the operations team to keep loads on schedule.
Requirements
Post-secondary education in business, logistics, or a related field, or equivalent experience, is requested, along with at least two years of transportation or logistics experience. Dispatch experience is an asset; knowledge of ELD systems and TMW, strong communication and organizational skills, attention to detail, problem-solving ability, and proficiency with Microsoft Office are also sought.
Skills
- Driver Scheduling
- Dispatching
- Transportation Coordination
- Logistics
- Customer Order Verification
- TMW Software
- ELD Systems
- Route Planning
- Driver Communication
- Problem-Solving
- Organization
- Attention to Detail
- Incident Monitoring
- Performance Monitoring
- Microsoft Office
- Customer Service
Benefits
- Health and Dental Benefits
- RRSP Program
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
- Customer Service & Support
Keywords
- Transportation
- Truck Transportation
- Logistics
- Dispatch
- Driver Coordination
- Driver Scheduling
- Customer Orders
- TMW
- ELD Systems
- Load Planning
- Truck Assignments
- Route Information
- Delivery Confirmation
- Safety Monitoring
- Service Incidents
- Performance Metrics
- Operations Coordination
- Microsoft Office
- Customer Satisfaction