Dispatcher
- Hamilton, ON, Canada
Annual Salary:$50,000 - $60,000 · Full-time
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Job details
- Pay
- Annual Salary:$50,000 - $60,000
- Job type
- Full-time
- Apply by
- Experience
- 2+ years of experience in transportation or logistics; dispatch experience is a strong asset.
- Posting language
- English
- Posted
Original job description
Description
Join the Harmac Team Today!
At Harmac Transportation, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for aDriver Coordinatorwho thrives in a fast-paced environment, loves solving problems on the fly, and wants to play a key role in keeping our operations running smoothly.
As the heartbeat of our operations, you’ll be the main point of contact for drivers - coordinating schedules, managing dispatches, and ensuring every load is delivered safely and on time. If you’re a strong communicator with a knack for staying organized and calm under pressure, this is your chance to make a real impact in a vital role.
Location: North York or Hamilton, ON
Schedule:Monday - Friday | 8:00am - 5:00pm
Position: Existing Vacancy
Annual Salary:$50,000 - $60,000
Type: Full Time Permanent
What You’ll Do
We use artificial intelligence tools to assist in screening and assessing applicationsfor this role. These tools support but do not replace human decision-making.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Join the Harmac Team Today!
At Harmac Transportation, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for aDriver Coordinatorwho thrives in a fast-paced environment, loves solving problems on the fly, and wants to play a key role in keeping our operations running smoothly.
As the heartbeat of our operations, you’ll be the main point of contact for drivers - coordinating schedules, managing dispatches, and ensuring every load is delivered safely and on time. If you’re a strong communicator with a knack for staying organized and calm under pressure, this is your chance to make a real impact in a vital role.
Location: North York or Hamilton, ON
Schedule:Monday - Friday | 8:00am - 5:00pm
Position: Existing Vacancy
Annual Salary:$50,000 - $60,000
Type: Full Time Permanent
What You’ll Do
- Coordinate and maintain driver schedules - keeping communication clear and consistent.
- Receive and verify customer orders in the TMW system and schedule loads efficiently.
- Dispatch loads to drivers, sharing all relevant details such as shift plans, truck assignments, and route information.
- Confirm load deliveries, update systems, and escalate issues promptly to management.
- Be the go-to person for drivers - answering questions, resolving challenges, and ensuring a smooth workflow.
- Monitor safety, service incidents, and performance metrics to keep operations on track.
- Support operations by managing calls and providing real-time solutions.
- Collaborate with the broader operations team to ensure every load, route, and driver stays on schedule.
- Post-secondary education in business, logistics, or a related field (or equivalent experience).
- 2+ years of experience in transportation or logistics; dispatch experience is a strong asset.
- Knowledge of ELD systems and TMW software is an advantage.
- Excellent communication and organizational skills - you're the calm in the storm.
- Strong attention to detail with the ability to juggle multiple priorities.
- A team-player attitude and a passion for problem-solving.
- Proficiency with Microsoft Office and general computer systems.
- Be part of a collaborative, high-performing operations team.
- Take ownership of a role that directly impacts our drivers’ success and customer satisfaction.
- Enjoy a dynamic work environment where every day brings new challenges and wins.
- Competitive compensation and benefits package.
We use artificial intelligence tools to assist in screening and assessing applicationsfor this role. These tools support but do not replace human decision-making.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
More about this job
Responsibilities
Coordinate driver schedules, verify customer orders in TMW, assign loads, and provide drivers with shift, truck, and route details. Confirm deliveries, update systems, resolve or escalate operational issues, and monitor safety, service incidents, and performance.
Requirements
Requires post-secondary education in business, logistics, or a related field, or equivalent experience, and at least two years of transportation or logistics experience. Dispatch experience is an asset; knowledge of ELD systems and TMW, strong communication and organizational skills, attention to detail, problem-solving ability, and Microsoft Office proficiency are also sought.
Skills
- Driver Scheduling
- Dispatch Coordination
- Transportation Logistics
- Customer Order Verification
- TMW Software
- Electronic Logging Device (ELD) Systems
- Route Planning
- Driver Communication
- Problem-Solving
- Organization
- Attention to Detail
- Microsoft Office
- Incident Escalation
- Performance Monitoring
- Customer Service
- Multitasking
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
- Customer Service & Support
Keywords
- Transportation
- Logistics
- Driver Coordination
- Dispatch
- Driver Scheduling
- Customer Orders
- TMW
- Electronic Logging Devices
- Load Planning
- Truck Assignments
- Route Information
- Delivery Confirmation
- Safety Monitoring
- Service Incidents
- Performance Metrics
- Operations Support
- Microsoft Office
- Customer Satisfaction