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Added 7 mins ago
AE
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The Seaboard Transport Group

Dispatcher

Dartmouth, NS, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 2+ years of experience in transportation or logistics; dispatch experience is a strong asset.
Posting language: English
Posted: Nov 1, 2026

Original job description

Description

Join a team that keeps things moving!

At Seaboard Transport, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for a Driver Coordinator who thrives in a fast-paced environment, loves solving problems on the fly, and wants to play a key role in keeping our operations running smoothly.

As the heartbeat of our operations, you’ll be the main point of contact for drivers - coordinating schedules, managing dispatches, and ensuring every load is delivered safely and on time. If you’re a strong communicator with a knack for staying organized and calm under pressure, this is your chance to make a real impact in a vital role.

Location: Dartmouth, NS

Schedule: Rotation | Days | 10 hour shifts

Benefits: Health & Dental and RRSP Employer Matching Program

What You’ll Do

Maintain and manage driver schedules, promptly communicating variances to General Manager.
Receive, verify, and log customer orders and dips in the Transportation Management Software (TMW) system.
Schedule loads prioritizing safety, customer service, and efficiency based on customer information logged in the TMW system.
Communicate dispatch details to drivers, including shift plans, plot plans, TMW numbers, truck and trailer information.
Answer incoming calls from drivers and customers, address general inquiries, and direct calls to the appropriate contact.
Confirm delivery of loads to customer site, ensuring the TMW system is updated; escalate delays or changes to operations management team.
Record and report all safety and service incidents to management.
Provide coverage for after-hours calls while carrying the designated phone during shifts.
Ensure accurate communication of critical information to drivers, such as load details, customer site addresses, reference numbers, weights, weather updates, optimal routes, etc.
Continuously verify assigned loads with drivers, ensuring completion of previous day’s loads, coordination of current day’s assignments, and confirmation of scheduled loads for the following day.
Monitor and manage driver vacation, personal, and reset times, escalating concerns as necessary to operations management team.
Support drivers on how to properly scan paperwork and troubleshoot simple eLog (PeopleNet) issues.
Verify driver pay accuracy by ensuring routing and accessorial pay details are timely entered into the TMW system.
Collaborate with the Operations, Safety, Driver Care Centre and Shop team to provide support to team members as required.
Serve as the primary point of contact for drivers within your assigned fleet for all issues or inquiries.
Assist co-workers with dispatch boards to ensure overall team success across the division.

What You Bring

Post-secondary education in business, logistics, or a related field (or equivalent experience).
2+ years of experience in transportation or logistics; dispatch experience is a strong asset.
Knowledge of ELD systems and TMW software is an advantage.
Excellent communication and organizational skills - you're the calm in the storm.
Strong attention to detail with the ability to juggle multiple priorities.
A team-player attitude and a passion for problem-solving.
Proficiency with Microsoft Office and general computer systems.

Why You’ll Love Working Here

Be part of a collaborative, high-performing operations team.
Take ownership of a role that directly impacts our drivers’ success and customer satisfaction.
Enjoy a dynamic work environment where every night brings new challenges and wins.
Competitive compensation and benefits package.

If you’re ready to take the driver’s seat in your career and help us keep the wheels turning - apply today!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Coordinate driver schedules and dispatches, prioritize and communicate load details, and track deliveries using the TMW transportation management system. Support drivers and collaborate with operations teams, report incidents and delays, and help ensure accurate driver pay and safe, timely service.

Requirements

The role asks for post-secondary education in business, logistics, or a related field, or equivalent experience, and at least two years of transportation or logistics experience; dispatch experience is an asset. Candidates should have strong communication and organizational skills, attention to detail, problem-solving ability, computer proficiency, and ideally familiarity with ELD systems and TMW software.

Skills

Driver Scheduling
Dispatch Coordination
Transportation Management
Customer Service
Communication
Organization
Problem-Solving
Attention To Detail
Time Management
Safety Incident Reporting
Load Planning
ELD Systems
TMW Software
Microsoft Office
eLog Troubleshooting

Benefits

Health Insurance
Dental Insurance
Employer RRSP Matching

Visa sponsorship

Not detected in the job text

Keywords

Driver Coordination
Dispatch
Transportation
Logistics
Driver Scheduling
Load Planning
TMW
ELD Systems
PeopleNet
eLog
Microsoft Office
Customer Orders
Delivery Confirmation
Driver Pay
Routing
Accessorial Pay
Safety Reporting
After-Hours Calls
Truck And Trailer Information
Operations Management
Driver Support

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