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Added 1 hour ago
Sales & Estimation - Programs Service Representative Ottawa
GNI Management Group Inc.
Ottawa, ON
…industry today. We’re a leader in proving the best customer service to our unique blend of clients ranging from homeowners to large-scale construction companies, proudly serving all of…
Added 3 hours ago
R|
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…research studies. The EndoCARES MUHC clinic is a subspecialty service for complex, multi-organ endometriosis and serves to offer not only a multidisciplinary approach to the condition, but…
Added 7 hours ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
We are looking for a Supervisor, Audit & Assurance to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 9 hours ago
NS
Customer Planner - eScope
Nova Scotia Power
NS · Sackville, Nova Scotia
- Full-time
Work with field planning software as required to support customer service requests and other internal processes such as the Feeder Inspection Program and Aliant Work Requests.
Added 19 hours ago
Primary Care Paramedic - Experienced Medic Posting
Grey County
ON
Reports immediately each movement of an ambulance or E.(R).R.V. to the communication service, including when vehicles are removed from service for maintenance or repair.
Added 21 hours ago
C
Team Assistant/ Medical Scheduler
CarePartners
St. Catharines, ON
- Other
CarePartners is adding to our team and we are looking for Team Asstants to ensure effective customer service and communication between patients, families, and staff. Our Team Assistants…
Added 23 hours ago
TS
Operations Supervisor
The Seaboard Transport Group
Corner Brook, NL
- Full-time
Position Overview: The Operations Supervisor plays a key role in ensuring the efficient and safe coordination of driver operations. This position is responsible for maintaining a strong…
Added 23 hours ago
TS
Operations Supervisor
The Seaboard Transport Group
St. John's, NL
- Full-time
Position Overview: The Operations Supervisor plays a key role in ensuring the efficient and safe coordination of driver operations. This position is responsible for maintaining a strong…
Added 1 day ago
I
Human Resources Generalist
IPG
NS · Nova Scotia, Canada
- Full-time
Immediate Supervisor: Manager, Human Resources
Added 1 day ago
RP
Valet - Temporary - TD Centre
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Full-time
- Temporary
…retrieving guest vehicles while delivering a high level of customer service. This role requires prompt, courteous, and caring interactions with all guests and timely responses to customer…
Added 1 day ago
RP
Valet / Jockey Parking Attendant - Downtown Ottawa
Reimagined Parking
Ottawa, ON
- $19.22 to $20.75 CAD / hour
- Part-time
…retrieving guest vehicles while delivering a high level of customer service. This role requires prompt, courteous, and caring interactions with all guests and timely responses to customer…
Added 1 day ago
RP
Event Staff - Calgary Sports & Entertainment
Reimagined Parking
Calgary, AB
- $18 CAD / hour
- Part-time
…facilitating the parking process. Your commitment to exceptional service will guide your actions as you address customer concerns within the established site policies. You will engage with…
Added 1 day ago
RP
Maintenance Staff - Calgary
Reimagined Parking
Calgary, AB
- $22.98 to $24.36 CAD / hour
- Full-time
…smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location, the Maintenance staff is…
Added 1 day ago
RP
Traffic Controller - Fanshawe College
Reimagined Parking
London, ON
- $19.93 CAD / hour
- Part-time
- Temporary
…operation of parking facilities. This role requires strong customer service skills, attention to detail, and the ability to manage traffic flow, enforce parking policies, and respond to…
Added 1 day ago
Technician, Accounts Payable (6 month assignment)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Responsible for the completion of measurable objectives, as agreed to with the supervisor, that will allow the department to continue to improve both processes and customer service
Added 1 day ago
General Labourer
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…seeking a hands-on professional who is committed to public service, enjoys meaningful work and excels in fast-paced…
Added 1 day ago
Police Clerk
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Certificate in Business Administration, Office Administration, Legal Administration, Criminal Law, Policing, Paralegal or related field is required.
Added 1 day ago
Transit Operator
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…seeking a hands-on professional who is committed to public service, enjoys meaningful work and excels in fast-paced…
Added 1 day ago
Light Equipment Operator
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…seeking a hands-on professional who is committed to public service, enjoys meaningful work and excels in fast-paced…
Added 1 day ago
Light Equipment Operator
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…seeking a hands-on professional who is committed to public service, enjoys meaningful work and excels in fast-paced…
Added 1 day ago
W
Heavy Duty Technician - Fort McMurray Rotation
Wajax
Toronto, ON
- Full-time
Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and…
Added 1 day ago
B
Trading Enablement Specialist
BMO
Toronto, ON
- Full-time
Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Guides customers on wealth and investment strategies and products that…
Added 1 day ago
WD
Museum Associate - Part-time position
Western Development Museum
Moose Jaw, SK
- Part-time
Grade 12 diploma or equivalent and one to two years of relevant experience in customer service and program development or delivery. An equivalent combination of education and experience…
Added 1 day ago
WM
General Laborer
Waste Management, Inc. (WM)
Calgary, AB
- Full-time
…vehicle does not have free liquid on the floor. Informs plant supervisor the vehicle is ready to be moved from dock…
Added 1 day ago
KG
Child Well-Being Worker
Kina Gbezhgomi Child and Family Services
ON · Wikwemikong, ON
- $72,322.47 to $94,007.79 CAD / year
- Full-time
Reporting to the Service Supervisor, the Child Well-Being Worker delivers mandated child protection services in accordance with the Child, Youth and Family Services Act, First Nation…

The Seaboard Transport Group

Operations Supervisor

St. John's, NL, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 23, 2026
Experience: Minimum 3–5 years of experience in dispatch, transportation coordination, or logistics, with at least 1 year in a lead or supervisory capacity.
Posting language: English
Posted: Oct 23, 2026

Original job description

Description

Join the Seaboard Team Today!

Position Overview: The Operations Supervisor plays a key role in ensuring the efficient and safe coordination of driver operations. This position is responsible for maintaining a strong focus on safety, driver and customer relationships and customer service, The Operations Supervisor provides and support to the driver coordination team, assists in training new staff, and ensures that all operational processes are followed in accordance with company policies and industry regulations.

Location: St. John's or Corner Brook, NL. Open to other locations for the right candidate

Schedule: Monday - Friday | 8:00am - 5:00pm | Available to work evenings & weekends as needed.

Compensation & Benefits: Generous compensation package including performance incentive bonus | Health & Dental and RRSP employer matching up to 4%.

Key Responsibilities

Safety, Compliance, and Operational Processes
- Create a culture of discipline around safety, service, and operational process performance.
- Report all safety and service incidents promptly to management.
- Support HSE programs and activities, including onsite emergency response as required.
- Collaborate with Compliance on TDG card and TMW-related issues.
- Champion effective work processes and documented standard operating procedures.
Driver and Team Support
- Address day-to-day driver issues and support a driver-centric culture built on respect and business alignment.
- Provide driver, operations, HSE, and site support, including regular cross-island travel as part of weekly activities.
- Train and support new team members to ensure consistent performance and adherence to procedures.
- Contribute to a professional, team-oriented work environment and support continuous improvement initiatives.
Customer Service and Communication
- Provide the first line of response to escalated customer complaints and concerns related to safety and driver performance.
- Remain professional and responsive to customer demands while upholding company safety standards and ethics.
- Provide clear, concise, and timely communication with customers, suppliers, employees, and drivers.
- Respond to general inquiries that do not fall within designated dispatch groups.
Operational Coverage and Support
- Provide support to Seaboard operations and remain accountable to the Seaboard management team.
- Carry the designated phone while on shift to provide coverage for after-hours calls.
- Work with the Fuel Department to resolve fuel card and driver badge-related issues.
- Perform other duties and provide operational support as required.

Requirements

Education and Experience
- Post-secondary education in Logistics, Business Administration, or a related field is an asset.
- Minimum 3–5 years of experience in dispatch, transportation coordination, or logistics, with at least 1 year in a lead or supervisory capacity.
Technical Skills
- Proficiency with TMW or similar transportation management systems.
- Strong computer skills, including Microsoft Office Suite (Excel, Outlook, Word).
Knowledge
- Understanding of transportation operations, safety regulations, and hours of service requirements.
- Familiarity with TDG compliance is an asset.
Competencies
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Proven leadership, problem-solving, and decision-making abilities.
- Customer service-oriented with a proactive approach to issue resolution.
- Demonstrated ability to work collaboratively within a team and across departments.
Availability
- Flexibility to provide after-hours coverage as required.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Coordinate driver operations while promoting safety, regulatory compliance, effective processes, and strong driver and customer relationships. Support and train team members, respond to escalated customer concerns, provide operational coverage including after-hours calls, and contribute to continuous improvement.

Requirements

Requires 3–5 years of experience in dispatch, transportation coordination, or logistics, including at least one year in a lead or supervisory role; post-secondary education in logistics, business administration, or a related field is an asset. Candidates should have TMW or similar system proficiency, strong Microsoft Office skills, knowledge of transportation safety and hours-of-service requirements, and flexibility for after-hours coverage.

Skills

Transportation Operations
Dispatch
Logistics Coordination
Team Leadership
Safety Compliance
TDG Compliance
TMW
Microsoft Office
Driver Support
Customer Service
Incident Reporting
Training
Problem-Solving
Decision-Making
Communication
Operational Process Improvement

Benefits

Performance Incentive Bonus
Health Insurance
Dental Insurance
Employer RRSP Matching Up to 4%

Visa sponsorship

Not detected in the job text

Keywords

Dispatch
Transportation Coordination
Logistics
Driver Operations
TMW
Microsoft Office
Excel
Outlook
Word
Safety Regulations
Hours of Service
TDG Compliance
HSE
Standard Operating Procedures
Incident Reporting
Customer Complaints
Driver Training
Fuel Cards
Driver Badges
After-Hours Coverage
Continuous Improvement

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