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Added 13 mins ago
Corporate Underwriting, Quality Assurance Analyst
Gore Mutual Insurance
Cambridge, ON
…and integrity of the Personal Lines Auto and Property book of business by conducting external broker audits and internal underwriting quality reviews. You will assess compliance with…
Added 13 mins ago
ZI
Client Success & Operations Manager
Zentrela Inc.
Hamilton, ON
- Full-time
…availability throughout agreed working hours to assist the executive, research, and business development…
Added 13 mins ago
TA
Vice President, Sales
Thorek/Scott and Partners
Toronto, ON
- Full-time
…expectations and ensuring the team consistently delivers against business growth objectives.A critical component of the role will be the development and management of high-value…
Added 13 mins ago
OI
Senior Organizational Change Manager
OXARO Inc.
Ottawa, ON
- Full-time
University degree in a relevant field such as Organizational Change Management, Business Administration, Organizational Development, Communications, Human Resources, Psychology, or a…
Added 13 mins ago
HI
Clinical Sales Specialist (St. John's, Newfoundland)
H.A.L.O Inc.
Toronto, ON
- Full-time
We serve 17 hospitals and long-term care centres across Newfoundland and Labrador and are expecting for the business to grow over the coming years.
Added 13 mins ago
Y
Sales Development Representative - Lead Generation (Saas)
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 13 mins ago
M
Chief Growth Officer & Head of Industries
Marsh
Toronto, ON
- Other
As Chief Growth Officer & Head of Industries you will drive market share expansion across Canada. This executive role is accountable for leading national new business growth, strengthening…
Added 28 mins ago
R
Director, Treasury Solutions – Capital Markets
RBC
Calgary, AB
- Full-time
…services, directly or indirectly impacting revenues to the business and RBC. You also manage higher tiered Solutions Based Clients (directly or indirectly) where there are complex banking…
Added 28 mins ago
Director, Healing and Wellness
Tungasuvvingat Inuit
Ottawa, ON
…years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services. By incorporating the principles of Inuit…
Added 28 mins ago
AD
Cost Accounting Manager
Amalgamated Dairies Limited PEI
Summerside, PE
- Full-time
…efficiently is important to the long-term sustainability of our business and the value we provide to our…
Added 28 mins ago
S
Retail Development Specialist (12-Month Contract)
Shiseido
Markham, ON
- $65,000 to $75,000 CAD / year
- Contract
Must have strong computer skills: Advanced excel skills, Microsoft Office and/or iOS
Added 28 mins ago
GM
Corporate Underwriting, Quality Assurance Analyst
Gore Mutual Insurance
Cambridge, ON
- Full-time
…and integrity of the Personal Lines Auto and Property book of business by conducting external broker audits and internal underwriting quality reviews. You will assess compliance with…
Added 28 mins ago
Manager, Financial Reporting and Analysis
MakeWay
Canada
…Finance, this role partners with cross-functional teams including Executive Leadership, Strategic Programs, Philanthropic Services, Operations, and Shared Platform to strengthen financial…
Added 28 mins ago
HEAD CHEF - KAMLOOPS
Northland Properties
Kamloops, BC · Vancouver, BC · Edmonton, AB · Calgary, AB · BC
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…
Added 28 mins ago
OH
Manager, Mental Health & Addictions CoE
Ontario Health
Toronto, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 28 mins ago
RM
Associate
Revenue Management Labs
Toronto, ON
- Full-time
…client engagements, from discovery and diagnostics to solution development and implementation. You'll apply your analytical fluency, structured problem-solving, and business judgment to…
Added 28 mins ago
RM
Consultant
Revenue Management Labs
Toronto, ON
- Full-time
…client engagements - from discovery and diagnostics to solution development and implementation. You’ll collaborate closely with Associates and fellow Consultants, apply structured…
Added 43 mins ago
S
Manager, Cyber Security
Seaspan
North Vancouver, BC
- Full-time
…control documentation, remediation plans, audit evidence and executive reporting. The role also provides security oversight for AI, DevSecOps, cloud services and third…
Added 58 mins ago
WR
Vice President, Patient Care
Waterloo Regional Health Network (WRHN)
Kitchener, ON
- Full-time
Must have extensive theoretical and practical knowledge of nursing, practice issues, and trends in the profession
Added 58 mins ago
SS
Consolidation Analyst
Suna Solutions
Montreal, QC
- $62,700 to $104,600 CAD / year
- Full-time
…cross-functional finance teams in Canada and the United States, executive leadership, international stakeholders, and external auditors. This is an excellent opportunity for an accounting…
Added 58 mins ago
LG
CEO & President
Lotus Group
AB · Edmonton, AB
- Full-time
Lotus Group is proud to partner with the Alberta Forest Products Association (AFPA) in the recruitment of its next President & Chief Executive Officer.
Added 58 mins ago
Director, Co-Innovation Programs
National Research Council Canada
Ottawa, ON
Individuals must have lived in Canada for a sufficient period of time to enable the security screening process
Added 58 mins ago
TS
Key Account Manager
The Staffing Alternative
ON · Etobicoke (Mimico NW / The Queensway West / South of Bloor / Kingsway Park South West / Royal York South West), Ontario
- Full-time
…from plant operations and technical teams to procurement and executive leadership, positioning the organization as a trusted packaging advisor and long-term business…
Added 58 mins ago
Client Solutions Executive
Insight Enterprises, Inc.
Toronto, ON
As a Client Solutions Executive, you will manage and grow a portfolio of existing and potential new commercial clients while identifying opportunities to expand Insight's presence within…
Added 1 hour ago
OR
Senior Business Intelligence Analyst
OSL Retail Services Inc
Mississauga, ON
- Other
We are seeking a Senior Business Intelligence Analyst. Reporting to the Manager Data Analytics, our ideal candidate is responsible for monitoring, assessing and drawing insights related to…

The Staffing Alternative

Key Account Manager

ON, Canada
Etobicoke (Mimico NW / The Queensway West / South of Bloor / Kingsway Park South West / Royal York South West), ON, Canada

Full-time

Apply on thestaffingalternative.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Reports to: Director, Sales

POSITION SUMMARY

The Senior Key Account Manager is responsible for the strategic leadership, commercial performance and overall management of a portfolio of key customer accounts representing significant revenue, growth potential and strategic importance to the organization.

This role owns the account strategy and leads its execution, delivering profitable growth, strengthening customer partnerships and coordinating internal resources to meet customer commitments. The successful candidate will build relationships across customer organizations, from plant operations and technical teams to procurement and executive leadership, positioning the organization as a trusted packaging advisor and long-term business partner.

The Senior Key Account Manager combines strategic thinking with disciplined execution and a detailed understanding of account performance. Working closely with Sales leadership and cross-functional partners, this individual anticipates customer needs, resolves complex issues and develops packaging solutions that create value for both the customer and the business.

POSITION RESPONSIBILITIES

Strategic Account Leadership

Develop and execute comprehensive account plans for a portfolio of customers, including growth opportunities, profitability targets, relationship development, competitive positioning and risk mitigation.
Build a deep understanding of each customer's business strategy, operations, product portfolio and packaging requirements.
Establish strong relationships with key decision makers and executive sponsors across procurement, operations, technical, innovation and commercial functions.
Lead annual customer reviews and joint business planning, using customer, market and account insights to shape priorities and demonstrate value.

Commercial Performance and Growth

Own account sales, volume, margin and retention objectives; monitor performance and lead corrective action where results fall short.
Identify and pursue opportunities for new products, additional business, innovation and expansion across customer locations or business units.
Lead pricing discussions, proposals and commercial negotiations within approved parameters, balancing customer requirements with profitability and operational capabilities.
Partner with Finance and Pricing to understand account economics, including product mix, cost to serve and margin improvement opportunities.
Lead commercial contract negotiations and renewals with appropriate internal support and approvals.

Account Execution and Cross-Functional Leadership

Serve as the primary commercial lead for assigned accounts, aligning internal stakeholders around customer priorities, commitments and account plans.
Work closely with Customer Service, Planning, Operations, Quality, Graphics, Engineering and Finance to deliver coordinated account support.
Maintain sufficient knowledge of day-to-day account activity to identify emerging issues, challenge assumptions and intervene when required.
Lead the commercial coordination of product launches, packaging changes and other significant customer initiatives, ensuring clear responsibilities, milestones and communication.
Manage complex customer escalations, coordinating timely resolution and communicating realistic recovery plans.
Translate customer demand, promotional activity and growth plans into actionable input for forecasting and capacity planning.

Business Insight and Governance

Maintain accurate account forecasts, opportunity pipelines, action plans and performance reporting.
Provide Sales leadership with clear recommendations on account opportunities, risks, investment requirements and commercial decisions.
Bring customer, competitor and packaging industry insights into internal planning and innovation discussions.
Share account management expertise and contribute to stronger practices across the sales team.

SKILLS AND EXPERIENCE REQUIRED

University degree or an equivalent combination of post-secondary education and relevant experience.
Typically seven or more years of progressive B2B sales or account management experience, including direct ownership of large, complex customer accounts.
Experience in rigid packaging, food packaging or a related manufacturing or technical industry strongly preferred.
Demonstrated success developing strategic account plans, delivering profitable growth and managing senior customer relationships.
Strong commercial acumen, including pricing, negotiation, contracts, forecasting and account profitability analysis.
Proven ability to lead cross-functional teams and influence outcomes without direct reporting authority.
Ability to understand technical packaging requirements and translate them into practical customer solutions.
Strong analytical, presentation and communication skills, including proficiency in Excel, PowerPoint and CRM systems.
Ability to travel domestically and internationally as required, with valid travel documents and a driver's license.
Fluent in English; French is an asset.

Apply on thestaffingalternative.zohorecruit.com About employer

More about this job

Responsibilities

The Senior Key Account Manager is responsible for the strategic leadership and commercial performance of a portfolio of key customer accounts. This role involves building strong customer relationships, executing account plans, and coordinating cross-functional teams to deliver profitable growth and packaging solutions.

Requirements

Candidates must have a university degree and at least seven years of progressive B2B sales or account management experience. Experience in rigid or food packaging manufacturing is strongly preferred, along with strong commercial acumen and leadership skills.

Skills

Strategic Account Management
B2B Sales
Commercial Negotiation
Account Planning
Packaging Solutions
Cross-functional Leadership
Forecasting
Pricing Strategy
Contract Management
Relationship Management
Profitability Analysis
CRM Systems
Presentation Skills
Analytical Skills
Technical Packaging
Business Development

Visa sponsorship

Not detected in the job text

Keywords

Key Account Management
B2B Sales
Manufacturing
Packaging
Strategic Planning
Commercial Performance
Profitability
Contract Negotiation
Forecasting
CRM
Excel
PowerPoint
Business Development
Account Strategy
Customer Retention
Supply Chain
Operations
Procurement
Innovation
Market Insights

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Work requirements

Jobs in Canada