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FH
Catering Manager (Full Time)
Fairmont Hotels & Resorts
AB · Edmonton, AB
- Full-time
Reporting to the Director of Catering, responsibilities and essential job functions include but are not limited to the following:
Added 14 mins ago
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Accounting Analyst
Continental
Mississauga, ON
- Full-time
Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €19.7 billion in 2025 and currently employs around 78,000 people in 54…
Added 30 mins ago
Director of Sales
Omni Hotels & Resorts
Toronto, ON
Summary: To assist the Director of Sales & Marketing in developing, directing, and controlling strategies and tactics designed to maximize overall revenues. This individual will work in…
Added 30 mins ago
SEM SPECIALIST
Boutique La Vie En Rose
Montreal, QC
Performance bonuses (in-store sales or management position);
Added 30 mins ago
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BDR Director, North America
Sidetrade
Calgary, AB
- Full-time
We are looking for a Business Development Director to accelerate the Double-Digit Growth of the most compelling Artificial Intelligence Software Company! If you are a seasoned Business…
Added 30 mins ago
OC
Client Services and Operations Supervisor/Superviseur(e), services à la clientèle et opérations
Ossiano Capital
Pointe-Claire, QC
- Full-time
…approve documentation, and coordinate with Legal, Finance, and Sales to ensure clients receive consistent, high-quality…
Added 30 mins ago
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Commercial Director/Deputy Country Manager
TalentWorld
Toronto, ON · North York, ON
- Full-time
Schedule: Full-time, Monday to Friday | Onsite 5 days per week in North York | National and international travel required
Added 30 mins ago
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Director, Head of NAM Corporate & Public Sector Client Onboarding, Services Operations
Citi
Toronto, ON · Mississauga, ON
- Full-time
The Director, Head of NAM Corporate & Public Sector Client Onboarding, Services Operations manages multiple teams through other managers. In-depth understanding of how own sub-function…
Added 1 hour ago
OC
Regional Sales Manager, Eastern Canada
Oatey Company
Newmarket, ON
- Full-time
Provides detailed reports to the sales director
Added 1 hour ago
Store Director
Sephora
Lethbridge, AB
The Store Director manages the client service, people development, sales, productivity, merchandising, operational and human resource functions of their store. They ensure adherence to the…
Added 1 hour ago
RI
Director, Resource Optimization
Rates Insurance Brokers
Welland, ON
- Full-time
Rates Insurance Brokers is hiring a Director, Resource Optimization to own how we forecast, schedule and staff in two very different operations: a complex inbound sales and service…
Added 1 hour ago
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Controller
Hays
Langley (District), BC · Langley, BC
- $110,000 to $150,000 CAD / year
- Full-time
This is a full-time, on-site Controller role based in Langley office. As a Controller, you will be reporting to the Director of Finance. Your responsibilities will include the following:
Added 1 hour ago
TA
Manager, Group Revenue Management
Transat AT
Montreal, QC
- Full-time
In collaboration with the Director, Revenue Management Planning, the Manager, Group Revenue Management ensures the performance of revenues related to the group segment by leading a team of…
Added 1 hour ago
OR
Pricing, Communications and POS Lead
OSL Retail Services Inc
Mississauga, ON
- Other
…Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and…
Added 1 hour ago
Delivery Practice Manager, Public Sector Professional Services
Amazon
Vancouver, BC
…implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement…
Added 1 hour ago
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Director, Treasury Solutions – Capital Markets
RBC
Calgary, AB
- Full-time
Works proactively with Managing Director, regional/specialized team and RBC business partners to develop and execute national and industry sales and marketing plans that grow revenue…
Added 1 hour ago
PU
Donor Engagement Advisor
Providence University College and Theological Seminary
Otterburne, MB
- Full-time
Role Description Reporting to the Director of Donor Engagement, this position advances Providence's fundraising efforts through strategic donor engagement, relationship management, and…
Added 1 hour ago
S
Retail Development Specialist (12-Month Contract)
Shiseido
Markham, ON
- $65,000 to $75,000 CAD / year
- Contract
Must have strong computer skills: Advanced excel skills, Microsoft Office and/or iOS
Added 1 hour ago
D
Administrative assistant, Administration
Desjardins
Montreal, QC · Levis, QC
- Full-time
…sector. You provide administrative and secretarial support to a director or manager reporting to a vice-president. You also provide administrative support to other members of your unit as…
Added 2 hours ago
AT
Manager, Group Revenue Management
Air Transat
Montreal, QC
- Full-time
In collaboration with the Director, Revenue Management Planning, the Manager, Group Revenue Management ensures the performance of revenues related to the group segment by leading a team of…
Added 2 hours ago
AT
Manager, Group Revenue Management
Air Transat
Montreal, QC
- Full-time
In collaboration with the Director, Revenue Management Planning, the Manager, Group Revenue Management ensures the performance of revenues related to the group segment by leading a team of…
Added 2 hours ago
A
Controller
Armco
Halifax, NS
- Full-time
…decisions with the best information possible. Reporting to the Director of Finance, the Controller will support the CFO and other senior leaders by overseeing and reviewing monthly,…
Added 2 hours ago
TS
Key Account Manager
The Staffing Alternative
ON · Etobicoke (Mimico NW / The Queensway West / South of Bloor / Kingsway Park South West / Royal York South West), Ontario
- Full-time
…understanding of account performance. Working closely with Sales leadership and cross-functional partners, this individual anticipates customer needs, resolves complex issues and develops…
Added 2 hours ago
OR
Senior Business Intelligence Analyst
OSL Retail Services Inc
Mississauga, ON
- Other
…Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and…
Added 2 hours ago
Community Relations Director - Lease Ups
Amica Senior Lifestyles
Oakville, ON
You must have:

The Staffing Alternative

Key Account Manager

ON, Canada
Etobicoke (Mimico NW / The Queensway West / South of Bloor / Kingsway Park South West / Royal York South West), ON, Canada

Full-time

Apply on thestaffingalternative.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Reports to: Director, Sales

POSITION SUMMARY

The Senior Key Account Manager is responsible for the strategic leadership, commercial performance and overall management of a portfolio of key customer accounts representing significant revenue, growth potential and strategic importance to the organization.

This role owns the account strategy and leads its execution, delivering profitable growth, strengthening customer partnerships and coordinating internal resources to meet customer commitments. The successful candidate will build relationships across customer organizations, from plant operations and technical teams to procurement and executive leadership, positioning the organization as a trusted packaging advisor and long-term business partner.

The Senior Key Account Manager combines strategic thinking with disciplined execution and a detailed understanding of account performance. Working closely with Sales leadership and cross-functional partners, this individual anticipates customer needs, resolves complex issues and develops packaging solutions that create value for both the customer and the business.

POSITION RESPONSIBILITIES

Strategic Account Leadership

Develop and execute comprehensive account plans for a portfolio of customers, including growth opportunities, profitability targets, relationship development, competitive positioning and risk mitigation.
Build a deep understanding of each customer's business strategy, operations, product portfolio and packaging requirements.
Establish strong relationships with key decision makers and executive sponsors across procurement, operations, technical, innovation and commercial functions.
Lead annual customer reviews and joint business planning, using customer, market and account insights to shape priorities and demonstrate value.

Commercial Performance and Growth

Own account sales, volume, margin and retention objectives; monitor performance and lead corrective action where results fall short.
Identify and pursue opportunities for new products, additional business, innovation and expansion across customer locations or business units.
Lead pricing discussions, proposals and commercial negotiations within approved parameters, balancing customer requirements with profitability and operational capabilities.
Partner with Finance and Pricing to understand account economics, including product mix, cost to serve and margin improvement opportunities.
Lead commercial contract negotiations and renewals with appropriate internal support and approvals.

Account Execution and Cross-Functional Leadership

Serve as the primary commercial lead for assigned accounts, aligning internal stakeholders around customer priorities, commitments and account plans.
Work closely with Customer Service, Planning, Operations, Quality, Graphics, Engineering and Finance to deliver coordinated account support.
Maintain sufficient knowledge of day-to-day account activity to identify emerging issues, challenge assumptions and intervene when required.
Lead the commercial coordination of product launches, packaging changes and other significant customer initiatives, ensuring clear responsibilities, milestones and communication.
Manage complex customer escalations, coordinating timely resolution and communicating realistic recovery plans.
Translate customer demand, promotional activity and growth plans into actionable input for forecasting and capacity planning.

Business Insight and Governance

Maintain accurate account forecasts, opportunity pipelines, action plans and performance reporting.
Provide Sales leadership with clear recommendations on account opportunities, risks, investment requirements and commercial decisions.
Bring customer, competitor and packaging industry insights into internal planning and innovation discussions.
Share account management expertise and contribute to stronger practices across the sales team.

SKILLS AND EXPERIENCE REQUIRED

University degree or an equivalent combination of post-secondary education and relevant experience.
Typically seven or more years of progressive B2B sales or account management experience, including direct ownership of large, complex customer accounts.
Experience in rigid packaging, food packaging or a related manufacturing or technical industry strongly preferred.
Demonstrated success developing strategic account plans, delivering profitable growth and managing senior customer relationships.
Strong commercial acumen, including pricing, negotiation, contracts, forecasting and account profitability analysis.
Proven ability to lead cross-functional teams and influence outcomes without direct reporting authority.
Ability to understand technical packaging requirements and translate them into practical customer solutions.
Strong analytical, presentation and communication skills, including proficiency in Excel, PowerPoint and CRM systems.
Ability to travel domestically and internationally as required, with valid travel documents and a driver's license.
Fluent in English; French is an asset.

Apply on thestaffingalternative.zohorecruit.com About employer

More about this job

Responsibilities

The Senior Key Account Manager is responsible for the strategic leadership and commercial performance of a portfolio of key customer accounts. This role involves building strong customer relationships, executing account plans, and coordinating cross-functional teams to deliver profitable growth and packaging solutions.

Requirements

Candidates must have a university degree and at least seven years of progressive B2B sales or account management experience. Experience in rigid or food packaging manufacturing is strongly preferred, along with strong commercial acumen and leadership skills.

Skills

Strategic Account Management
B2B Sales
Commercial Negotiation
Account Planning
Packaging Solutions
Cross-functional Leadership
Forecasting
Pricing Strategy
Contract Management
Relationship Management
Profitability Analysis
CRM Systems
Presentation Skills
Analytical Skills
Technical Packaging
Business Development

Visa sponsorship

Not detected in the job text

Keywords

Key Account Management
B2B Sales
Manufacturing
Packaging
Strategic Planning
Commercial Performance
Profitability
Contract Negotiation
Forecasting
CRM
Excel
PowerPoint
Business Development
Account Strategy
Customer Retention
Supply Chain
Operations
Procurement
Innovation
Market Insights

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Jobs in Canada