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Added 9 mins ago
D
Practice Leader, Management support and expertise support
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
As practice leader, you support your unit’s manager by providing subject matter expertise to practitioners. You coordinate and mentor a group of highly experienced professionals and assist…
Added 9 mins ago
ML
Maintenance Supervisor (Nights)
Maple Leaf Foods Inc.
Winnipeg, MB
- Full-time
We’re a global food company with approximately 10,000 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.
Added 9 mins ago
S
Manager, Cyber Security
Seaspan
North Vancouver, BC
- Full-time
This is a working-manager role. The Manager provides direction to cybersecurity staff while remaining hands-on in risk assessments, policies, control documentation, remediation plans, audit…
Added 9 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
White Rock, BC
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
Added 9 mins ago
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Analyst, UKG Workforce Management
University Health Network
Toronto, ON
- Full-time
Reports to: Senior Manager, Workforce Optimization
Added 9 mins ago
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Toronto, ON
- Full-time
…risk/reward tolerances. You will be engaged in all marketing and business development activities which are designed to facilitate the accumulation of assets, by identifying, attracting, and…
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Senior Associate Product Manager
Canadian Tire Corporation
Oakville, ON
- Full-time
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Added 9 mins ago
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Deputy Program Manager, Airborne MAISR Program
General Dynamics Missions System International
Ottawa, ON
- $105,000 to $135,000 CAD / year
- Full-time
We are currently hiring for a Deputy Program Manager (DPM) to support our Manned Airborne Intelligence, Surveillance and Reconnaissance (MAISR) In-Service Support (ISS) Program. This is a…
Added 9 mins ago
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Profit Centre Manager
EMCO Corporation
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- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
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General Manager - Store CAN6814
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- Full-time
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Full-Time Liquor Clerk II
Co-op
North Battleford, SK
- Full-time
Co-op is a different kind of business; being member-owned means that any profits are returned to our members and stay in the local economy. If you are a member, then you’re an owner.
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Baker (Part-Time) - Innisfail - Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Supervise the production of baked products in the absence of the Bakery Manager
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Meat Cutter (Casual) - Lacombe - Central Alberta Co-op
Co-op
Lacombe, AB
- Part-time
Perform additional duties as assigned by the manager
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Deli Clerk (Casual) - Lacombe - Central Alberta Co-op
Co-op
Lacombe, AB
- Part-time
Perform additional duties as assigned by the manager
Added 24 mins ago
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Farm & Agro Manager - Central Alberta Coop - Innisfail Home Centre
Central Alberta Co-op Ltd.
Innisfail, AB
- Full-time
…opportunity for you! We're currently looking for a Farm & Ranch Manager to join our dynamic…
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Field Sales & Marketing Representative (Door to Door Sales)
Xplore Inc.
Woodstock, NB
- Full-time
We are looking for Field Sales & Marketing Representatives to join our team in this exciting new area of business. Working in a hybrid work environment and reporting into a Team Manager,…
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Field Sales & Marketing Representative (Door to Door Sales)
Xplore Inc.
Grand Falls, NB
- Full-time
We are looking for Field Sales & Marketing Representatives to join our team in this exciting new area of business. Working in a hybrid work environment and reporting into a Team Manager,…
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HRMS Technical Analyst (Hybrid) - Temporary
Calgary Board of Education
Calgary, AB
- Temporary
At certain times, you maybe be required to work in the office more then 2 days per week based on operational requirements
Added 24 mins ago
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ServiceNow Developer
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Toronto, ON
- Contract
Hybrid: 2–3 days per week onsite in downtown Toronto (Eaton Centre area)
Added 24 mins ago
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Practice Manager – Davis Orthodontic Cobourg
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Cobourg, ON
- Full-time
Your Role as a Clinical Team Leader (Practice Manager): Leadership in Action
Added 24 mins ago
SS
Consolidation Analyst
Suna Solutions
Montreal, QC
- $62,700 to $104,600 CAD / year
- Full-time
Reporting to the Manager, Financial Reporting, you will collaborate with cross-functional finance teams in Canada and the United States, executive leadership, international stakeholders,…
Added 24 mins ago
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Manager, Sales & Business Development
Anaergia
Burlington, ON
- $100,000 to $135,000 CAD / year
- Full-time
The primary territory is Canada, with occasional support for cross-border opportunities in the United States
Added 24 mins ago
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Technical Product Manager
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Mississauga, ON
- $80,000 to $90,000 CAD / year
- Full-time
Location: Mississauga, Ontario - on-site, five days per week
Added 24 mins ago
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Content and Social Media Manager
Arima
Toronto, ON
- Full-time
A varied role with exposure to multiple areas of sales, marketing and business development.
Added 24 mins ago
BC
Billing Administrator
Blake, Cassels & Graydon LLP
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
…inclusion are not simply initiatives on the perimeter of our business - they are the core of our success. We understand the importance of cultivating an environment that brings out the best…

The Staffing Alternative

Key Account Manager

ON, Canada
Etobicoke (Mimico NW / The Queensway West / South of Bloor / Kingsway Park South West / Royal York South West), ON, Canada

Full-time

Apply on thestaffingalternative.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Reports to: Director, Sales

POSITION SUMMARY

The Senior Key Account Manager is responsible for the strategic leadership, commercial performance and overall management of a portfolio of key customer accounts representing significant revenue, growth potential and strategic importance to the organization.

This role owns the account strategy and leads its execution, delivering profitable growth, strengthening customer partnerships and coordinating internal resources to meet customer commitments. The successful candidate will build relationships across customer organizations, from plant operations and technical teams to procurement and executive leadership, positioning the organization as a trusted packaging advisor and long-term business partner.

The Senior Key Account Manager combines strategic thinking with disciplined execution and a detailed understanding of account performance. Working closely with Sales leadership and cross-functional partners, this individual anticipates customer needs, resolves complex issues and develops packaging solutions that create value for both the customer and the business.

POSITION RESPONSIBILITIES

Strategic Account Leadership

Develop and execute comprehensive account plans for a portfolio of customers, including growth opportunities, profitability targets, relationship development, competitive positioning and risk mitigation.
Build a deep understanding of each customer's business strategy, operations, product portfolio and packaging requirements.
Establish strong relationships with key decision makers and executive sponsors across procurement, operations, technical, innovation and commercial functions.
Lead annual customer reviews and joint business planning, using customer, market and account insights to shape priorities and demonstrate value.

Commercial Performance and Growth

Own account sales, volume, margin and retention objectives; monitor performance and lead corrective action where results fall short.
Identify and pursue opportunities for new products, additional business, innovation and expansion across customer locations or business units.
Lead pricing discussions, proposals and commercial negotiations within approved parameters, balancing customer requirements with profitability and operational capabilities.
Partner with Finance and Pricing to understand account economics, including product mix, cost to serve and margin improvement opportunities.
Lead commercial contract negotiations and renewals with appropriate internal support and approvals.

Account Execution and Cross-Functional Leadership

Serve as the primary commercial lead for assigned accounts, aligning internal stakeholders around customer priorities, commitments and account plans.
Work closely with Customer Service, Planning, Operations, Quality, Graphics, Engineering and Finance to deliver coordinated account support.
Maintain sufficient knowledge of day-to-day account activity to identify emerging issues, challenge assumptions and intervene when required.
Lead the commercial coordination of product launches, packaging changes and other significant customer initiatives, ensuring clear responsibilities, milestones and communication.
Manage complex customer escalations, coordinating timely resolution and communicating realistic recovery plans.
Translate customer demand, promotional activity and growth plans into actionable input for forecasting and capacity planning.

Business Insight and Governance

Maintain accurate account forecasts, opportunity pipelines, action plans and performance reporting.
Provide Sales leadership with clear recommendations on account opportunities, risks, investment requirements and commercial decisions.
Bring customer, competitor and packaging industry insights into internal planning and innovation discussions.
Share account management expertise and contribute to stronger practices across the sales team.

SKILLS AND EXPERIENCE REQUIRED

University degree or an equivalent combination of post-secondary education and relevant experience.
Typically seven or more years of progressive B2B sales or account management experience, including direct ownership of large, complex customer accounts.
Experience in rigid packaging, food packaging or a related manufacturing or technical industry strongly preferred.
Demonstrated success developing strategic account plans, delivering profitable growth and managing senior customer relationships.
Strong commercial acumen, including pricing, negotiation, contracts, forecasting and account profitability analysis.
Proven ability to lead cross-functional teams and influence outcomes without direct reporting authority.
Ability to understand technical packaging requirements and translate them into practical customer solutions.
Strong analytical, presentation and communication skills, including proficiency in Excel, PowerPoint and CRM systems.
Ability to travel domestically and internationally as required, with valid travel documents and a driver's license.
Fluent in English; French is an asset.

Apply on thestaffingalternative.zohorecruit.com About employer

More about this job

Responsibilities

The Senior Key Account Manager is responsible for the strategic leadership and commercial performance of a portfolio of key customer accounts. This role involves building strong customer relationships, executing account plans, and coordinating cross-functional teams to deliver profitable growth and packaging solutions.

Requirements

Candidates must have a university degree and at least seven years of progressive B2B sales or account management experience. Experience in rigid or food packaging manufacturing is strongly preferred, along with strong commercial acumen and leadership skills.

Skills

Strategic Account Management
B2B Sales
Commercial Negotiation
Account Planning
Packaging Solutions
Cross-functional Leadership
Forecasting
Pricing Strategy
Contract Management
Relationship Management
Profitability Analysis
CRM Systems
Presentation Skills
Analytical Skills
Technical Packaging
Business Development

Visa sponsorship

Not detected in the job text

Keywords

Key Account Management
B2B Sales
Manufacturing
Packaging
Strategic Planning
Commercial Performance
Profitability
Contract Negotiation
Forecasting
CRM
Excel
PowerPoint
Business Development
Account Strategy
Customer Retention
Supply Chain
Operations
Procurement
Innovation
Market Insights

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Work requirements

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