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Added 10 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Victoria, BC
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 10 mins ago
PE
Site Safety & Training Manager
Paladin Energy
Island Lake South, AB
- Full-time
Paladin Canada is seeking an experienced Safety and Training Manager to lead site-based health, safety and training activities during construction of the Patterson Lake South Project, an…
Added 10 mins ago
CO
Job ID #32356: Manager, Capital Projects & Energy Management
City Of Hamilton
Hamilton, ON
- Full-time
Develop integrated project schedules that meet the needs of operations, facility users and construction contract schedules.
Added 10 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Calgary, AB
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 10 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Saskatoon, SK
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 10 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
AB · Edmonton, AB
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 10 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Surrey, BC
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 10 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Burnaby, BC
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 10 mins ago
SB
Asset Lead, Intra-Alberta (Asset Management)
South Bow
Calgary, AB · Manulife Place
- Full-time
* Applicants must have legal authorization to work in the country in which the position is based with no restrictions
Added 24 mins ago
W
Maintenance Planner
Weyerhaeuser
Edson, AB
- Full-time
Candidate must possess the ability to interact effectively with all levels of personnel, both hourly and management
Added 24 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Kamloops, BC
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 24 mins ago
PH
Assistant Manager, Front End Processing
Public Health Ontario
Toronto, ON
- Full-time
Assistant Manager, Front End ProcessingLocation: PHO Corporate Office & Toronto Laboratory, 661 University Avenue, Toronto, ONDepartment: Front End Processing
Added 24 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Kelowna, BC
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 24 mins ago
W
Operations Forester
Weyerhaeuser
ON · Kenora, ON
- Full-time
Monitoring, auditing and re-enforcement of Weyerhaeuser’s safety standards for contract road building, harvesting, and hauling operations for contractors supplying wood to the Kenora…
Added 24 mins ago
S
Logistics Manager
Stella-Jones
Shelburne, ON
- $87,900 to $109,900 CAD / year
- Contract
Plant Alignment: Collaborate actively with the Shelburne Plant Manager, Operations Supervisors, and Outside Sales Representatives (OSRs) to align daily dispatch with production throughput…
Added 24 mins ago
S
Retail Development Specialist (12-Month Contract)
Shiseido
Markham, ON
- $65,000 to $75,000 CAD / year
- Contract
Must have strong computer skills: Advanced excel skills, Microsoft Office and/or iOS
Added 25 mins ago
Logistics Manager
Stella-Jones
Shelburne, ON
Plant Alignment: Collaborate actively with the Shelburne Plant Manager, Operations Supervisors, and Outside Sales Representatives (OSRs) to align daily dispatch with production throughput…
Added 25 mins ago
OH
Manager, Mental Health & Addictions CoE
Ontario Health
Toronto, ON
- Full-time
…implementation and sector partners. With a focus on health system operations , coordination and engagement, you will help advance the work of the MHA CoE and translate provincial priorities…
Added 40 mins ago
S
Manager, Cyber Security
Seaspan
North Vancouver, BC
- Full-time
This is a working-manager role. The Manager provides direction to cybersecurity staff while remaining hands-on in risk assessments, policies, control documentation, remediation plans, audit…
Added 40 mins ago
UH
Pharmacy Technician - TW IP
University Health Network
Toronto, ON
- Contract
Status: Temporary Full-Time (15-month contract)
Added 40 mins ago
UH
Pharmacy Technician - TW IP
University Health Network
Toronto, ON
- Contract
Status: Temporary Full-Time (18-month contract)
Added 40 mins ago
B
ServiceNow Technology Lifecycle Analyst
BMO
Toronto, ON · YNG
- Full-time
5+ years of experience in IT Asset Management, Configuration Management, Infrastructure Operations, Architecture, or Technology Lifecycle Management.
Added 40 mins ago
B
ServiceNow CMDB Administrator
BMO
Toronto, ON · YNG
- Full-time
…service dependencies, and asset lifecycle data to support IT operations, governance, compliance, and…
Added 54 mins ago
CA
Farm & Agro Manager - Central Alberta Coop - Innisfail Home Centre
Central Alberta Co-op Ltd.
Innisfail, AB
- Full-time
Do you have a strong interest in agricultural retail operations and delivering great customer service? If so, Innisfail Home Centre presents the perfect opportunity for you! We're currently…
Added 55 mins ago
IT Product Manager
Munich Re
Toronto, ON
The IT Product Manager owns the strategy, delivery, performance and ongoing support of IT products serving one or more lines of business. Working closely with business product owners,…

The Staffing Alternative

Key Account Manager

ON, Canada
Etobicoke (Mimico NW / The Queensway West / South of Bloor / Kingsway Park South West / Royal York South West), ON, Canada

Full-time

Apply on thestaffingalternative.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Reports to: Director, Sales

POSITION SUMMARY

The Senior Key Account Manager is responsible for the strategic leadership, commercial performance and overall management of a portfolio of key customer accounts representing significant revenue, growth potential and strategic importance to the organization.

This role owns the account strategy and leads its execution, delivering profitable growth, strengthening customer partnerships and coordinating internal resources to meet customer commitments. The successful candidate will build relationships across customer organizations, from plant operations and technical teams to procurement and executive leadership, positioning the organization as a trusted packaging advisor and long-term business partner.

The Senior Key Account Manager combines strategic thinking with disciplined execution and a detailed understanding of account performance. Working closely with Sales leadership and cross-functional partners, this individual anticipates customer needs, resolves complex issues and develops packaging solutions that create value for both the customer and the business.

POSITION RESPONSIBILITIES

Strategic Account Leadership

Develop and execute comprehensive account plans for a portfolio of customers, including growth opportunities, profitability targets, relationship development, competitive positioning and risk mitigation.
Build a deep understanding of each customer's business strategy, operations, product portfolio and packaging requirements.
Establish strong relationships with key decision makers and executive sponsors across procurement, operations, technical, innovation and commercial functions.
Lead annual customer reviews and joint business planning, using customer, market and account insights to shape priorities and demonstrate value.

Commercial Performance and Growth

Own account sales, volume, margin and retention objectives; monitor performance and lead corrective action where results fall short.
Identify and pursue opportunities for new products, additional business, innovation and expansion across customer locations or business units.
Lead pricing discussions, proposals and commercial negotiations within approved parameters, balancing customer requirements with profitability and operational capabilities.
Partner with Finance and Pricing to understand account economics, including product mix, cost to serve and margin improvement opportunities.
Lead commercial contract negotiations and renewals with appropriate internal support and approvals.

Account Execution and Cross-Functional Leadership

Serve as the primary commercial lead for assigned accounts, aligning internal stakeholders around customer priorities, commitments and account plans.
Work closely with Customer Service, Planning, Operations, Quality, Graphics, Engineering and Finance to deliver coordinated account support.
Maintain sufficient knowledge of day-to-day account activity to identify emerging issues, challenge assumptions and intervene when required.
Lead the commercial coordination of product launches, packaging changes and other significant customer initiatives, ensuring clear responsibilities, milestones and communication.
Manage complex customer escalations, coordinating timely resolution and communicating realistic recovery plans.
Translate customer demand, promotional activity and growth plans into actionable input for forecasting and capacity planning.

Business Insight and Governance

Maintain accurate account forecasts, opportunity pipelines, action plans and performance reporting.
Provide Sales leadership with clear recommendations on account opportunities, risks, investment requirements and commercial decisions.
Bring customer, competitor and packaging industry insights into internal planning and innovation discussions.
Share account management expertise and contribute to stronger practices across the sales team.

SKILLS AND EXPERIENCE REQUIRED

University degree or an equivalent combination of post-secondary education and relevant experience.
Typically seven or more years of progressive B2B sales or account management experience, including direct ownership of large, complex customer accounts.
Experience in rigid packaging, food packaging or a related manufacturing or technical industry strongly preferred.
Demonstrated success developing strategic account plans, delivering profitable growth and managing senior customer relationships.
Strong commercial acumen, including pricing, negotiation, contracts, forecasting and account profitability analysis.
Proven ability to lead cross-functional teams and influence outcomes without direct reporting authority.
Ability to understand technical packaging requirements and translate them into practical customer solutions.
Strong analytical, presentation and communication skills, including proficiency in Excel, PowerPoint and CRM systems.
Ability to travel domestically and internationally as required, with valid travel documents and a driver's license.
Fluent in English; French is an asset.

Apply on thestaffingalternative.zohorecruit.com About employer

More about this job

Responsibilities

The Senior Key Account Manager is responsible for the strategic leadership and commercial performance of a portfolio of key customer accounts. This role involves building strong customer relationships, executing account plans, and coordinating cross-functional teams to deliver profitable growth and packaging solutions.

Requirements

Candidates must have a university degree and at least seven years of progressive B2B sales or account management experience. Experience in rigid or food packaging manufacturing is strongly preferred, along with strong commercial acumen and leadership skills.

Skills

Strategic Account Management
B2B Sales
Commercial Negotiation
Account Planning
Packaging Solutions
Cross-functional Leadership
Forecasting
Pricing Strategy
Contract Management
Relationship Management
Profitability Analysis
CRM Systems
Presentation Skills
Analytical Skills
Technical Packaging
Business Development

Visa sponsorship

Not detected in the job text

Keywords

Key Account Management
B2B Sales
Manufacturing
Packaging
Strategic Planning
Commercial Performance
Profitability
Contract Negotiation
Forecasting
CRM
Excel
PowerPoint
Business Development
Account Strategy
Customer Retention
Supply Chain
Operations
Procurement
Innovation
Market Insights

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Work requirements

Jobs in Canada