Jobs in Canada

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Added 1 min ago
OR
Pricing, Communications and POS Lead
OSL Retail Services Inc
Mississauga, ON
- Other
We are seeking a Pricing Communications and POS Lead. Reporting to the GTM & Sales Enablement Manager, our ideal candidate is responsible for managing pricing, promotions, and communication…
Added 1 min ago
EC
Future Leaders Program – Management Trainee
EMCO Corporation
Saskatoon, SK · Surrey, British Columbia
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 1 min ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Victoria, BC
- $52,500 CAD / year
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 1 min ago
AC
Manager, Accounting Advisory Services
ACCA Careers
Toronto, ON
- Full-time
Update senior manager or engagement partner on the progress of engagements
Added 1 min ago
LH
Physiotherapist
Lifemark Health Group
Lakefield, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Partner with therapy assistants and kinesiologists to maximize clinical impact.
Added 1 min ago
LH
Physiotherapist
Lifemark Health Group
Prince Edward, ON
- $36.92 to $54.14 CAD / hour
- Full-time
Partner with therapy assistants and kinesiologists to maximize clinical impact.
Added 1 min ago
ZI
Client Success & Operations Manager
Zentrela Inc.
Hamilton, ON
- Full-time
Coordinate introductory calls, follow-up meetings, and partner communications.
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NR
Manager, Accounting and Partnership Office
Norton Rose Fulbright
Toronto, ON
- Full-time
4 days in office – Montreal or Toronto
Added 1 min ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Calgary, AB
- $52,500 CAD / year
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 1 min ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Saskatoon, SK
- $52,500 CAD / year
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 1 min ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
AB · Edmonton, AB
- $52,500 CAD / year
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 1 min ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Surrey, BC
- $52,500 CAD / year
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 1 min ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Burnaby, BC
- $52,500 CAD / year
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 1 min ago
NR
Manager, Accounting and Partnership Office
Norton Rose Fulbright
Montreal, QC
- Full-time
4 days in office – Montreal or Toronto
Added 1 min ago
B
National Technical Services Manager, Ruminants
Brunel
Canada
- Full-time
As the National Technical Services Manager - Ruminants, you will play a key role in supporting the growth and success of our client’s ruminant business across Canada. Acting as a trusted…
Added 1 min ago
A
Director of Finance
Altis
Canada
- Full-time
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 1 min ago
SB
Asset Lead, Intra-Alberta (Asset Management)
South Bow
Calgary, AB · Manulife Place
- Full-time
* Applicants must have legal authorization to work in the country in which the position is based with no restrictions
Added 1 min ago
Responsable technique des comptes infonuagiques | Cloud Technical Account Manager
Amazon
Montreal, QC
…AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including…
Added 1 min ago
Delivery Practice Manager, Public Sector Professional Services
Amazon
Vancouver, BC
The Amazon Web Services Professional Services (AWS ProServe) team is seeking an experienced Delivery Practice Manager (DPM). In this role, you'll manage a team of ProServe Delivery…
Added 1 min ago
OW
Oliver Wyman - Sr. Analyst, Associate Team Lead; Team Lead; Director-Data and Analytics (DNA) - Toronto
Oliver Wyman Group
Toronto, ON
- Other
Competitive salary and benefits. Clear career path to partner level, with potentially steeper trajectory than in similar firms.
Added 15 mins ago
GC
Community Manager - Exterminauts | Gestionnaire de communauté Senior·e - Exterminauts
Game Companies
Montreal, QC
- Contract
As a Senior Community Manager, you will play a key role in building and growing our player community before and after launch. Working closely with internal teams and external publishing…
Added 15 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Kamloops, BC
- $52,500 CAD / year
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 15 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Kelowna, BC
- $52,500 CAD / year
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 15 mins ago
AD
Cost Accounting Manager
Amalgamated Dairies Limited PEI
Summerside, PE
- Full-time
…cheese, cream, butter, and canned milk, for our own brands and partner…
Added 15 mins ago
LA
Administrative Assistant (23 months)
Legal Aid Ontario
Toronto, ON
- Contract
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives…

The Staffing Alternative

Key Account Manager

ON, Canada
Etobicoke (Mimico NW / The Queensway West / South of Bloor / Kingsway Park South West / Royal York South West), ON, Canada

Full-time

Apply on thestaffingalternative.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Reports to: Director, Sales

POSITION SUMMARY

The Senior Key Account Manager is responsible for the strategic leadership, commercial performance and overall management of a portfolio of key customer accounts representing significant revenue, growth potential and strategic importance to the organization.

This role owns the account strategy and leads its execution, delivering profitable growth, strengthening customer partnerships and coordinating internal resources to meet customer commitments. The successful candidate will build relationships across customer organizations, from plant operations and technical teams to procurement and executive leadership, positioning the organization as a trusted packaging advisor and long-term business partner.

The Senior Key Account Manager combines strategic thinking with disciplined execution and a detailed understanding of account performance. Working closely with Sales leadership and cross-functional partners, this individual anticipates customer needs, resolves complex issues and develops packaging solutions that create value for both the customer and the business.

POSITION RESPONSIBILITIES

Strategic Account Leadership

Develop and execute comprehensive account plans for a portfolio of customers, including growth opportunities, profitability targets, relationship development, competitive positioning and risk mitigation.
Build a deep understanding of each customer's business strategy, operations, product portfolio and packaging requirements.
Establish strong relationships with key decision makers and executive sponsors across procurement, operations, technical, innovation and commercial functions.
Lead annual customer reviews and joint business planning, using customer, market and account insights to shape priorities and demonstrate value.

Commercial Performance and Growth

Own account sales, volume, margin and retention objectives; monitor performance and lead corrective action where results fall short.
Identify and pursue opportunities for new products, additional business, innovation and expansion across customer locations or business units.
Lead pricing discussions, proposals and commercial negotiations within approved parameters, balancing customer requirements with profitability and operational capabilities.
Partner with Finance and Pricing to understand account economics, including product mix, cost to serve and margin improvement opportunities.
Lead commercial contract negotiations and renewals with appropriate internal support and approvals.

Account Execution and Cross-Functional Leadership

Serve as the primary commercial lead for assigned accounts, aligning internal stakeholders around customer priorities, commitments and account plans.
Work closely with Customer Service, Planning, Operations, Quality, Graphics, Engineering and Finance to deliver coordinated account support.
Maintain sufficient knowledge of day-to-day account activity to identify emerging issues, challenge assumptions and intervene when required.
Lead the commercial coordination of product launches, packaging changes and other significant customer initiatives, ensuring clear responsibilities, milestones and communication.
Manage complex customer escalations, coordinating timely resolution and communicating realistic recovery plans.
Translate customer demand, promotional activity and growth plans into actionable input for forecasting and capacity planning.

Business Insight and Governance

Maintain accurate account forecasts, opportunity pipelines, action plans and performance reporting.
Provide Sales leadership with clear recommendations on account opportunities, risks, investment requirements and commercial decisions.
Bring customer, competitor and packaging industry insights into internal planning and innovation discussions.
Share account management expertise and contribute to stronger practices across the sales team.

SKILLS AND EXPERIENCE REQUIRED

University degree or an equivalent combination of post-secondary education and relevant experience.
Typically seven or more years of progressive B2B sales or account management experience, including direct ownership of large, complex customer accounts.
Experience in rigid packaging, food packaging or a related manufacturing or technical industry strongly preferred.
Demonstrated success developing strategic account plans, delivering profitable growth and managing senior customer relationships.
Strong commercial acumen, including pricing, negotiation, contracts, forecasting and account profitability analysis.
Proven ability to lead cross-functional teams and influence outcomes without direct reporting authority.
Ability to understand technical packaging requirements and translate them into practical customer solutions.
Strong analytical, presentation and communication skills, including proficiency in Excel, PowerPoint and CRM systems.
Ability to travel domestically and internationally as required, with valid travel documents and a driver's license.
Fluent in English; French is an asset.

Apply on thestaffingalternative.zohorecruit.com About employer

More about this job

Responsibilities

The Senior Key Account Manager is responsible for the strategic leadership and commercial performance of a portfolio of key customer accounts. This role involves building strong customer relationships, executing account plans, and coordinating cross-functional teams to deliver profitable growth and packaging solutions.

Requirements

Candidates must have a university degree and at least seven years of progressive B2B sales or account management experience. Experience in rigid or food packaging manufacturing is strongly preferred, along with strong commercial acumen and leadership skills.

Skills

Strategic Account Management
B2B Sales
Commercial Negotiation
Account Planning
Packaging Solutions
Cross-functional Leadership
Forecasting
Pricing Strategy
Contract Management
Relationship Management
Profitability Analysis
CRM Systems
Presentation Skills
Analytical Skills
Technical Packaging
Business Development

Visa sponsorship

Not detected in the job text

Keywords

Key Account Management
B2B Sales
Manufacturing
Packaging
Strategic Planning
Commercial Performance
Profitability
Contract Negotiation
Forecasting
CRM
Excel
PowerPoint
Business Development
Account Strategy
Customer Retention
Supply Chain
Operations
Procurement
Innovation
Market Insights

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Work requirements

Jobs in Canada