Jobs in Canada

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Added 39 mins ago
AD
Global Logistics and Compliance Manager
Active Dynamics
Scarborough Bluffs Park, ON
- Full-time
Lead inbound and outbound transportation across ocean, air, truckload, LTL, cross-border, parcel and expedited freight · Mexico / IMMEX & Cross-Border Compliance
Added 54 mins ago
A
Paid Search & Video Lead
ARC'TERYX
North Vancouver, BC
- Full-time
As the Paid Search & Video Lead, you will partner with the Senior Manager, Performance Marketing to help lead the strategy and execution of paid search and video campaigns across…
Added 54 mins ago
J&
Senior Manager, North America Regulatory Leader
Johnson & Johnson Innovative Medicine
Toronto, ON
- Full-time
The Senior Manager, North America Regulatory Leader serves as a strategic regulatory leader responsible for shaping and executing North America regulatory strategy for assigned Immunology…
Added 1 hour ago
RP
HR Business Partnerships Manager
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $80,452.8 to $105,594.3 CAD / year
- Full-time
Reporting to the Senior Director of Human Resources Business Partnerships, the Manager, Human Resources Business Partnerships, is responsible for providing leadership and direction to their…
Added 1 hour ago
AE
Paid Search & Video Lead
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Paid Search & Video Lead, you will partner with the Senior Manager, Performance Marketing to help lead the strategy and execution of paid search and video campaigns across…
Added 1 hour ago
C
Treasury Manager- Capital Markets
Couche-Tard
Laval, QC
- Full-time
Work closely with the Director, Treasury and senior management regarding financing structures, negotiations and the execution of financing, derivative and banking-related transactions.
Added 1 hour ago
RT
Senior Principal Engineer
Raising The Village
Remote, Canada
- Full-time
- Remote
…strong people leadership. The Principal Engineer & Engineering Manager is a senior technical leadership role responsible for ensuring the successful delivery, quality, maintainability, and…
Added 1 hour ago
M
Senior Manager, Valuations
MNP
Vancouver, BC
- Full-time
Make an impact with our Valuations team as a Senior Manager. This diverse team of professionals works with clients on a wide range of business disputes and irregularities and applies…
Added 1 hour ago
T
Senior Manager, Software Development (Mobile Application)
Tangerine
Toronto, ON
- Full-time
Reporting to the Head of Engineering, Wealth. The Senior Manager of Engineering is responsible for providing leadership and direction on end-to-end technology design and implementation.…
Added 1 hour ago
CM
Marketing Science Lead
Critical Mass
Toronto, ON
- Full-time
Strategic Measurement & Modeling: Lead the application of empirical practices, statistical modeling (including an understanding of advanced MMM, MTA, or other regression models), and…
Added 1 hour ago
CN
Waste Lifecycle Specialist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
Must have a good working knowledge of the Company, departmental organization, directives, programs, standards and administrative procedures
Added 2 hours ago
AD
Global Logistics and Compliance Manager
Active Dynamics Group
Toronto, ON · Scarborough, ON
- Full-time
Lead inbound and outbound transportation across ocean, air, truckload, LTL, cross-border, parcel and expedited freight · Mexico / IMMEX & Cross-Border Compliance
Added 2 hours ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Reporting to the Director, Corporate Lending & Trade Finance Operations Change, the Operations Analyst III is a senior individual contributor within CLO Business Support (BST), providing…
Added 2 hours ago
BI
Senior Actuarial Associate, Pension Risk Transfer (PRT)
BMO Insurance
Toronto, ON
- Full-time
…team combines actuarial expertise, financial analysis, and strategic thinking to evaluate and price complex transactions. Team members have the opportunity to influence key business…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Ability to balance strategic thinking with hands-on execution
Added 2 hours ago
M
Senior Product Delivery Manager
Manulife
Toronto, ON
- Full-time
Manulife is seeking a highly motivated Senior Product Delivery Manager to join our Global Wealth and Asset Management (GWAM) Technology team. This role sits at the intersection of business,…
Added 2 hours ago
P
Vice President, Wealth Advisory & Business Development
PortfolioHiWay
Toronto, ON
- Full-time
Licensing & Registration: Must hold relevant licenses and registration (e.g., IIROC licensing, PM Registration) as required by CIRO
Added 2 hours ago
RB
Senior Business Deposit Specialist
Royal Bank of Canada
Burlington, ON
- Full-time
Do you enjoy building custom deposit solutions that help clients and communities grow? As a Senior Business Deposit Specialist, you will design, structure, present, and negotiate tailored…
Added 2 hours ago
PT
Marketing Manager
ProFound Talent Inc.
AB · Edmonton, AB
- Full-time
For a complete position description, please visit: Marketing Manager.
Added 2 hours ago
A
Client Development Manager
Alumicor
Montreal, QC
- Full-time
The Client Development Manager (CDM) is responsible for regional sales activities, driving sales revenue, managing customer and vendor relations, and related sales performance in their…
Added 2 hours ago
L
Senior Manager, Product and Operations, AI/ML Science
lululemon
Vancouver, BC
- Full-time
As a Senior Manager, AI/ML Science, you lead a team of Applied AI/ML Scientists, setting scientific direction, building delivery capability, and ensuring your team produces rigorous AI/ML…
Added 2 hours ago
SM
Senior Product Manager
STRIDE Management Corp
Calgary, AB
- Full-time
We are looking for a Senior Product Manager / Product Owner to lead the strategy, development, delivery, and ongoing evolution of innovative B2B and B2C lottery technology products in a…
Added 2 hours ago
K
Manager, Quality Assurance
Kabam
Vancouver, BC
- Full-time
The key function of the Manager, Quality Assurance is to serve as a strategic QA leader across multiple QA teams within the department. They collaborate with Senior QA leadership,…
Added 2 hours ago
B
Senior Actuarial Associate, Pension Risk Transfer (PRT)
BMO
Toronto, ON · YNG
- Full-time
…team combines actuarial expertise, financial analysis, and strategic thinking to evaluate and price complex transactions. Team members have the opportunity to influence key business…
Added 3 hours ago
RS
Senior Project Manager - Media Technology
Rogers Sports & Media
Toronto, ON
- Full-time
We are looking for a strong leader to join the Broadcast Engineering team within Rogers as a Sr. Project Manager. In this role, you will be responsible for delivering project management…

The Staffing Alternative

Key Account Manager

ON, Canada
Etobicoke (Mimico NW / The Queensway West / South of Bloor / Kingsway Park South West / Royal York South West), ON, Canada

Full-time

Apply on thestaffingalternative.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Reports to: Director, Sales

POSITION SUMMARY

The Senior Key Account Manager is responsible for the strategic leadership, commercial performance and overall management of a portfolio of key customer accounts representing significant revenue, growth potential and strategic importance to the organization.

This role owns the account strategy and leads its execution, delivering profitable growth, strengthening customer partnerships and coordinating internal resources to meet customer commitments. The successful candidate will build relationships across customer organizations, from plant operations and technical teams to procurement and executive leadership, positioning the organization as a trusted packaging advisor and long-term business partner.

The Senior Key Account Manager combines strategic thinking with disciplined execution and a detailed understanding of account performance. Working closely with Sales leadership and cross-functional partners, this individual anticipates customer needs, resolves complex issues and develops packaging solutions that create value for both the customer and the business.

POSITION RESPONSIBILITIES

Strategic Account Leadership

Develop and execute comprehensive account plans for a portfolio of customers, including growth opportunities, profitability targets, relationship development, competitive positioning and risk mitigation.
Build a deep understanding of each customer's business strategy, operations, product portfolio and packaging requirements.
Establish strong relationships with key decision makers and executive sponsors across procurement, operations, technical, innovation and commercial functions.
Lead annual customer reviews and joint business planning, using customer, market and account insights to shape priorities and demonstrate value.

Commercial Performance and Growth

Own account sales, volume, margin and retention objectives; monitor performance and lead corrective action where results fall short.
Identify and pursue opportunities for new products, additional business, innovation and expansion across customer locations or business units.
Lead pricing discussions, proposals and commercial negotiations within approved parameters, balancing customer requirements with profitability and operational capabilities.
Partner with Finance and Pricing to understand account economics, including product mix, cost to serve and margin improvement opportunities.
Lead commercial contract negotiations and renewals with appropriate internal support and approvals.

Account Execution and Cross-Functional Leadership

Serve as the primary commercial lead for assigned accounts, aligning internal stakeholders around customer priorities, commitments and account plans.
Work closely with Customer Service, Planning, Operations, Quality, Graphics, Engineering and Finance to deliver coordinated account support.
Maintain sufficient knowledge of day-to-day account activity to identify emerging issues, challenge assumptions and intervene when required.
Lead the commercial coordination of product launches, packaging changes and other significant customer initiatives, ensuring clear responsibilities, milestones and communication.
Manage complex customer escalations, coordinating timely resolution and communicating realistic recovery plans.
Translate customer demand, promotional activity and growth plans into actionable input for forecasting and capacity planning.

Business Insight and Governance

Maintain accurate account forecasts, opportunity pipelines, action plans and performance reporting.
Provide Sales leadership with clear recommendations on account opportunities, risks, investment requirements and commercial decisions.
Bring customer, competitor and packaging industry insights into internal planning and innovation discussions.
Share account management expertise and contribute to stronger practices across the sales team.

SKILLS AND EXPERIENCE REQUIRED

University degree or an equivalent combination of post-secondary education and relevant experience.
Typically seven or more years of progressive B2B sales or account management experience, including direct ownership of large, complex customer accounts.
Experience in rigid packaging, food packaging or a related manufacturing or technical industry strongly preferred.
Demonstrated success developing strategic account plans, delivering profitable growth and managing senior customer relationships.
Strong commercial acumen, including pricing, negotiation, contracts, forecasting and account profitability analysis.
Proven ability to lead cross-functional teams and influence outcomes without direct reporting authority.
Ability to understand technical packaging requirements and translate them into practical customer solutions.
Strong analytical, presentation and communication skills, including proficiency in Excel, PowerPoint and CRM systems.
Ability to travel domestically and internationally as required, with valid travel documents and a driver's license.
Fluent in English; French is an asset.

Apply on thestaffingalternative.zohorecruit.com About employer

More about this job

Responsibilities

The Senior Key Account Manager is responsible for the strategic leadership and commercial performance of a portfolio of key customer accounts. This role involves building strong customer relationships, executing account plans, and coordinating cross-functional teams to deliver profitable growth and packaging solutions.

Requirements

Candidates must have a university degree and at least seven years of progressive B2B sales or account management experience. Experience in rigid or food packaging manufacturing is strongly preferred, along with strong commercial acumen and leadership skills.

Skills

Strategic Account Management
B2B Sales
Commercial Negotiation
Account Planning
Packaging Solutions
Cross-functional Leadership
Forecasting
Pricing Strategy
Contract Management
Relationship Management
Profitability Analysis
CRM Systems
Presentation Skills
Analytical Skills
Technical Packaging
Business Development

Visa sponsorship

Not detected in the job text

Keywords

Key Account Management
B2B Sales
Manufacturing
Packaging
Strategic Planning
Commercial Performance
Profitability
Contract Negotiation
Forecasting
CRM
Excel
PowerPoint
Business Development
Account Strategy
Customer Retention
Supply Chain
Operations
Procurement
Innovation
Market Insights

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Work requirements

Jobs in Canada