Jobs in Canada

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Added 6 mins ago
T
Software Engineer I
TD
Toronto, ON
- Full-time
4 days per week in the office at a designated TD location
Added 6 mins ago
Senior Manager, Contract Management
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Senior Director, Strategic Procurement, the Senior Manager, Contract Management oversees the contract management function at TCHC. This role is accountable for robust…
Added 6 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Performs all technical responsibilities of an RVT including:
Added 6 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Performs all technical responsibilities of an RVT including:
Added 6 mins ago
IT SUPPORT TECHNICIAN, LEVEL 3
Boutique La Vie En Rose
Montreal, QC
Under the supervision of the Technical Support Manager, the Level 3 IT Technician will be responsible for supporting colleagues on the Level 2 team and ensuring the technical link with…
Added 6 mins ago
M
Manager, Operations Integration Subways
Metrolinx
Toronto, ON
- Full-time
The Manager, Operations Integration – Subways plays a key role in ensuring the safe, reliable and efficient delivery of subway and LRT services. The position provides operational, technical…
Added 6 mins ago
P&
Santé/Sécurité et Hygiène Industriel Gestionnaire | Health & Safety Industrial Hygiene Manager
Pratt & Whitney
Longueuil, QC · Saint-Hubert, QC
- Full-time
Added 6 mins ago
KG
Project Manager
KGS Group
Thunder Bay, ON
- Full-time
Absence from base is anticipated to be 1-2 days per week with infrequent week-long periods of resident services on project sites
Added 6 mins ago
TW
Inside Sales Representative – Wheels & Tires
The Wheel Group
Langley (District), BC · Langley, BC
- Full-time
Sales Account Manager – Wheel & Tire Industry (Inside Sales)
Added 6 mins ago
MC
Junior Project Manager
MatchBox Consulting Group
Burnaby, BC
- Contract
MatchBox Consulting Group is seeking a Junior Project Manager – Infrastructure to support one of British Columbia's largest utility providers.
Added 6 mins ago
FH
RN, Cardiac Inpatient Units or Cardiac Interventional Day Care (DCIU; ICRU) Cardiac Care Unit - Abbotsford Regional Hospital and Cancer Centre
Fraser Health Authority
Abbotsford, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 6 mins ago
M
Endpoint Systems Engineer
McElhanney
Vancouver, BC
- Full-time
The successful candidate will be based in Vancouver, BC, with an expectation to be in the office at least three days per week
Added 6 mins ago
I
Federal Government Delivery Manager
IBM
Ottawa, ON
- $140,000 to $182,000 CAD / year
- Full-time
As a Federal Government Delivery Manager, you will provide strategic leadership and oversight to ensure the efficient and effective delivery of services and technology to clients. You will…
Added 6 mins ago
UO
Senior Commercial Business Opportunity Manager and Development Lead, AVP Strategy Enterprise Comm
University of Calgary
Calgary, AB
- Full-time
When a Project Manager or functional lead is appointed, retain accountability for opportunity purpose, value and business case while the delivery lead owns scope, cost, schedule and…
Added 6 mins ago
CC
Data Intelligence Business Lead
Canada Council for the Arts | Conseil des arts du Canada
Ottawa, ON
- Full-time
Under the direct supervision of the Manager, Intelligence and Data Strategy, the Data Intelligence Business Lead supports the development and implementation of the Council’s Client Customer…
Added 6 mins ago
I
SENIOR ELECTRONICS TECHNICIAN
InterTalk
Dartmouth, NS
- Full-time
We are hiring a Senior Electronics Technician in Dartmouth, Nova Scotia and are looking for a technical “doer” ready to jump in and contribute to meaningful work.
Added 6 mins ago
B
Technical Support Representative, Tier 1
Beanfield
Toronto, ON
- $23 to $25 CAD / hour
- Full-time
Are you passionate about technology and love solving problems? As a Tier 1 Technical Support Representative, you’ll be the first line of defence in delivering top-tier technical assistance…
Added 6 mins ago
SH
Program Manager, interRAI Practice and Data Quality
SE Health
Markham, ON
- Full-time
The Program Manager, interRAI Practice & Data Quality leads the development, implementation and oversight of a coordinated interRAI program across the organization. The role ensures the…
Added 6 mins ago
MN
Senior Project Manager
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Senior Manager- Electrification - (Construction)
Added 6 mins ago
CI
Operations Supervisor
Colliers International
Whitby, ON
- Full-time
…completed work, supports employee development, and provides technical guidance to Building Operators and maintenance staff. In the absence of a Senior Building Operator, the Operations…
Added 6 mins ago
TC
Health & Safety Manager
Trinity Consultants Canada
Saskatoon, SK
- Full-time
The Health & Safety Manager will be responsible for leading and advancing health and safety initiatives across a multidisciplinary environmental consulting organization in Canada. The role…
Added 6 mins ago
B
Senior Content Designer
BMO
Toronto, ON · BMOPLACE
- Full-time
We’re seeking a Senior Content Designer to join our team, reporting to the Senior Manager of UX and working alongside a team of product designers, content designers, and researchers. This…
Added 21 mins ago
Senior Delivery Manager
Lantern
Toronto, ON · Edmonton, AB
As a Microsoft services partner, we hold ourselves to the highest standards of technical excellence. This commitment to quality is evident not only in our work but also in how we support…
Added 21 mins ago
Account Manager
ACCO Brands
Montreal, QC
We are seeking an experienced Account Manager to join our GBC business unit of ACCO Brands, the premier supplier of Print Finishing Solution supplies and equipment, in the Montreal, Quebec…
Added 21 mins ago
Project Controls Specialist
Hatch
Mississauga, ON
…through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward…

The Staffing Alternative

Key Account Manager

ON, Canada
Etobicoke (Mimico NW / The Queensway West / South of Bloor / Kingsway Park South West / Royal York South West), ON, Canada

Full-time

Apply on thestaffingalternative.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Reports to: Director, Sales

POSITION SUMMARY

The Senior Key Account Manager is responsible for the strategic leadership, commercial performance and overall management of a portfolio of key customer accounts representing significant revenue, growth potential and strategic importance to the organization.

This role owns the account strategy and leads its execution, delivering profitable growth, strengthening customer partnerships and coordinating internal resources to meet customer commitments. The successful candidate will build relationships across customer organizations, from plant operations and technical teams to procurement and executive leadership, positioning the organization as a trusted packaging advisor and long-term business partner.

The Senior Key Account Manager combines strategic thinking with disciplined execution and a detailed understanding of account performance. Working closely with Sales leadership and cross-functional partners, this individual anticipates customer needs, resolves complex issues and develops packaging solutions that create value for both the customer and the business.

POSITION RESPONSIBILITIES

Strategic Account Leadership

Develop and execute comprehensive account plans for a portfolio of customers, including growth opportunities, profitability targets, relationship development, competitive positioning and risk mitigation.
Build a deep understanding of each customer's business strategy, operations, product portfolio and packaging requirements.
Establish strong relationships with key decision makers and executive sponsors across procurement, operations, technical, innovation and commercial functions.
Lead annual customer reviews and joint business planning, using customer, market and account insights to shape priorities and demonstrate value.

Commercial Performance and Growth

Own account sales, volume, margin and retention objectives; monitor performance and lead corrective action where results fall short.
Identify and pursue opportunities for new products, additional business, innovation and expansion across customer locations or business units.
Lead pricing discussions, proposals and commercial negotiations within approved parameters, balancing customer requirements with profitability and operational capabilities.
Partner with Finance and Pricing to understand account economics, including product mix, cost to serve and margin improvement opportunities.
Lead commercial contract negotiations and renewals with appropriate internal support and approvals.

Account Execution and Cross-Functional Leadership

Serve as the primary commercial lead for assigned accounts, aligning internal stakeholders around customer priorities, commitments and account plans.
Work closely with Customer Service, Planning, Operations, Quality, Graphics, Engineering and Finance to deliver coordinated account support.
Maintain sufficient knowledge of day-to-day account activity to identify emerging issues, challenge assumptions and intervene when required.
Lead the commercial coordination of product launches, packaging changes and other significant customer initiatives, ensuring clear responsibilities, milestones and communication.
Manage complex customer escalations, coordinating timely resolution and communicating realistic recovery plans.
Translate customer demand, promotional activity and growth plans into actionable input for forecasting and capacity planning.

Business Insight and Governance

Maintain accurate account forecasts, opportunity pipelines, action plans and performance reporting.
Provide Sales leadership with clear recommendations on account opportunities, risks, investment requirements and commercial decisions.
Bring customer, competitor and packaging industry insights into internal planning and innovation discussions.
Share account management expertise and contribute to stronger practices across the sales team.

SKILLS AND EXPERIENCE REQUIRED

University degree or an equivalent combination of post-secondary education and relevant experience.
Typically seven or more years of progressive B2B sales or account management experience, including direct ownership of large, complex customer accounts.
Experience in rigid packaging, food packaging or a related manufacturing or technical industry strongly preferred.
Demonstrated success developing strategic account plans, delivering profitable growth and managing senior customer relationships.
Strong commercial acumen, including pricing, negotiation, contracts, forecasting and account profitability analysis.
Proven ability to lead cross-functional teams and influence outcomes without direct reporting authority.
Ability to understand technical packaging requirements and translate them into practical customer solutions.
Strong analytical, presentation and communication skills, including proficiency in Excel, PowerPoint and CRM systems.
Ability to travel domestically and internationally as required, with valid travel documents and a driver's license.
Fluent in English; French is an asset.

Apply on thestaffingalternative.zohorecruit.com About employer

More about this job

Responsibilities

The Senior Key Account Manager is responsible for the strategic leadership and commercial performance of a portfolio of key customer accounts. This role involves building strong customer relationships, executing account plans, and coordinating cross-functional teams to deliver profitable growth and packaging solutions.

Requirements

Candidates must have a university degree and at least seven years of progressive B2B sales or account management experience. Experience in rigid or food packaging manufacturing is strongly preferred, along with strong commercial acumen and leadership skills.

Skills

Strategic Account Management
B2B Sales
Commercial Negotiation
Account Planning
Packaging Solutions
Cross-functional Leadership
Forecasting
Pricing Strategy
Contract Management
Relationship Management
Profitability Analysis
CRM Systems
Presentation Skills
Analytical Skills
Technical Packaging
Business Development

Visa sponsorship

Not detected in the job text

Keywords

Key Account Management
B2B Sales
Manufacturing
Packaging
Strategic Planning
Commercial Performance
Profitability
Contract Negotiation
Forecasting
CRM
Excel
PowerPoint
Business Development
Account Strategy
Customer Retention
Supply Chain
Operations
Procurement
Innovation
Market Insights

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Work requirements

Jobs in Canada