Jobs in Canada

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Added 57 mins ago
TH
Pharmacist
The Hospital for Sick Children
Toronto, ON
- Full-time
Night shifts
Added 1 hour ago
BI
Field Service Representative,
Baxter International Inc.
AB · Edmonton, AB
- Full-time
…happy, successful and inspire each other. Our Field Service Technician's are available for 24/7 delivery, removal, and service support for products in service centers and customer…
Added 1 hour ago
KL
Superintendent, Field Operations
Kawartha Lakes
Kawartha Lakes, ON
- Full-time
Available to provide, as alternate, " on-call" coverage 24 hours per day, 7 days per week as required · Available to provide, as alternate, “on-call” coverage 24-hours per day, 7-days per week, as required
Added 6 hours ago
CO
Desktop & Mobility Technician 1 - Under Review
City of Winnipeg
Winnipeg, MB
- Full-time
IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada
Added 11 hours ago
RP
Pharmacist HSAA
Rexall Pharmacy Group Ltd.
AB · Edmonton, AB
- $52.63 to $66.34 CAD / hour
- Full-time
Comprehensive health and dental benefits, including mental health support
Added 11 hours ago
BE
Maintenance Technician
BrightPath Early Learning & Child Care
Calgary, AB
- Full-time
Support the centers through Audits, Regulatory Visits, Initiatives, Compliance violations, Fleet Compliance, etc.
Added 11 hours ago
PV
Registered Veterinary Technician (RVT)
P3 Veterinary Partners
Victoria, BC
- Full-time
Maintain and support a collaborative work environment and assist other staff members as required.
Added 11 hours ago
PV
Registered Veterinary Technologist (RVT)
P3 Veterinary Partners
Victoria, BC
- Part-time
…be joining an exceptional team of DVMs, RVTs, and dedicated support staff who work seamlessly together to provide outstanding patient care in a positive, team-oriented…
Added 11 hours ago
PV
Registered Veterinary Technician (RVT)
P3 Veterinary Partners
Victoria, BC
- Part-time
Maintain and support a collaborative work environment and assist other staff members as required.
Added 11 hours ago
AC
Technician, Installation 3
AVI-SPL Canada
Markham, ON
- Full-time
Valid and current AVIXA CTS General Certification required
Added 12 hours ago
ET
[REPOST] S-26-071 | Educator in a school setting [Replacement]
Eastern Townships School Board
Sutton, QC
- $25.83 to $29.8 CAD / hour
- Full-time
This employee can be called upon to provide support in the classroom.
Added 12 hours ago
BE
Maintenance Technician
BrightPath Early Learning & Child Care
Brampton, ON
- Full-time
Support the centers through Audits, Regulatory Visits, Initiatives, Compliance violations, Fleet Compliance, etc.
Added 12 hours ago
ET
S-26-087 | Special Education Technician [Replacement]
Eastern Townships School Board
Cowansville, QC
- $28.4 to $40.88 CAD / hour
- Full-time
…keeping with a program designed for students requiring specific…
Added 12 hours ago
ET
[REPOST] S-26-067 | Educator in a school setting
Eastern Townships School Board
Richmond, QC
- $25.83 to $29.8 CAD / hour
- Full-time
This employee can be called upon to provide support in the classroom.
Added 12 hours ago
ET
S-26-081 | Office Agent, Principal Class [Temporary]
Eastern Townships School Board
Sherbrooke, QC
- $26.54 to $32.47 CAD / hour
- Contract
…work performed by his or her team composed of administrative support…
Added 12 hours ago
ET
S-26-082 - Special Education Technician [Replacement]
Eastern Townships School Board
North Hatley, QC
- $28.43 to $40.92 CAD / hour
- Internship
…keeping with a program designed for students requiring specific…
Added 15 hours ago
Maintenance Supervisor - Weekend Shift
Riverside Natural Foods Ltd.
Toronto, ON
…taken, and corrective action information is passed down to the Technician level…
Added 15 hours ago
Automation Team Lead
Riverside Natural Foods Ltd.
Toronto, ON
…Automation Team Lead will participate in process improvements, support the integration of new machines with existing systems, and lead the automation aspects of CI…
Added 15 hours ago
RN
Maintenance Supervisor - Weekend Shift
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
…taken, and corrective action information is passed down to the Technician level…
Added 15 hours ago
AG
IT Support Technician
Artemis Gold - Blackwater Project
Prince George, BC
- Other
Ability to maintain high levels of performance over 12-hour shift
Added 15 hours ago
RN
Automation Team Lead
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON
- Full-time
…Automation Team Lead will participate in process improvements, support the integration of new machines with existing systems, and lead the automation aspects of CI…
Added 15 hours ago
CV
S2627-256 - Temporary Library Technician
Comox Valley Schools - School District 71
Courtenay, BC
- Temporary
Grade 12 education or equivalent, supplemented by completion of a formal library program diploma such as library technician; current experience in a school or public library; demonstrated…
Added 16 hours ago
Service Technician - PythonX Robotic Plasma Cutting Systems
Lincoln Electric
Hamilton, ON
Provide technical support for global customer base by telephone, email etc.
Added 16 hours ago
RM
Pharmacy Technician
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
Hours of operation for the Pharmacy department are currently 8 and 10 hour day shifts, 7:00 am to 7:00pm, Monday to Sunday
Added 17 hours ago
PT
Certified Library Technician; Half-time (#074-RM)
Pembina Trails School Division
Winnipeg, MB
- Part-time
Under the supervision of the Principal and in collaboration with the Teacher-Librarian, the Library Technician is responsible for the continuous daily management of the library and…

Closed listing

The Stevens Company

Field Service Coordinator

Surrey, BC, Canada

Compensation: From $50,000 CAD base Salary + Benefits + Pension · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Compensation: From $50,000 CAD base Salary + Benefits + Pension
Job type: Full-time
Closing date: Mar 28, 2027
Experience: · 2-3 years experience working in a Inventory control, customer care, service coordination or operations ideally within a medical or highly regulated distribution environment.
Posting language: English
Posted: Sep 29, 2026

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Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Title: Field Service Coordinator

Position Type: Permanent, Full-Time

Location: Surrey, BC / GTA, ON / Montreal, QC/ Calgary, AB (multiple locations)

Reports To: Customer Care Manager

Compensation: From $50,000 CAD base Salary + Benefits + Pension

Join Our Team

Here at Stevens, we are more than just a leading Canadian medical supply distributor - we are driven by purpose. Our mission is to bring innovative, top quality, affordable products and services to healthcare providers in an effective manner, and we know that starts with our people. The Stevens Company has been helping to shape Canadian healthcare for over 150 years, and each employee plays a key role in providing the exceptional service and comprehensive healthcare solutions we set out to achieve every day.

Position Overview

The Field Service Coordinator is a vital link in our medical distribution chain, responsible for synchronizing technical repairs, customer relations, and specialized logistics. This role ensures that critical medical equipment is serviced efficiently by managing the end-to-end workflow between field technicians, healthcare clients, and original equipment manufacturers (OEMs).

Duties & Responsibilities

· Technical Intake and Triage: Act as the primary interface for customer service requests via phone and email, conducting preliminary troubleshooting and triage to determine the necessary level of technical intervention.

· Service Scheduling and Communication: Coordinate the deployment of field technicians and provide customers with firm service dates, proactively delivering updates on repair milestones and maintenance status to manage expectations.

· Financial and Service Administration: Generate formal quotes and cost estimates for repairs while processing parts orders, customer returns, and all financial transactions related to the service lifecycle.

· Logistics and OEM Coordination: Manage complex shipping requirements, including the preparation of international commercial invoices and proformas for OEM repairs, while tracking manufacturer turnaround times and costs.

· Inventory and Performance Management: Oversee the timely disposition of returned equipment at the distribution center and monitor service metrics, such as turnaround time, to report monthly performance KPIs to management.

· Cross-Functional Collaboration: Partner with the sales and customer care teams to ensure all service-related inquiries are resolved quickly and provide administrative support for high-priority accounts to maintain peak client satisfaction. Including working closely with regulatory and quality to address customer complaints, recalls and other activities.

· Compliance and Documentation: Maintain meticulous records of all service activities, ensuring that device history files and repair logs are updated in accordance with internal quality standards and medical device industry regulations. Assist with organizing and managing of service agreements including preventative maintenance and service level standards.

Key Qualifications

·Fluent in English required and French is an asset.

Exceptional verbal and written communication skills with the ability to translate technical updates into client-friendly language.

· 2-3 years experience working in a Inventory control, customer care, service coordination or operations ideally within a medical or highly regulated distribution environment.

· Knowledge of the Microsoft Office Suite, specifically Microsoft Word, Excel and Outlook.

· Highly organized with a strong attention to detail and the analytical skills necessary to manage complex repair workflows.

· Strong team player with positive attitude.

If interested in this role, please send your resume and Cover letter to:

recruitment-recrutement@stevens.ca

Why Work at Stevens?

Success begins with the people who work towards it. When they feel valued, supported and empowered to reach their own potential, new ideas and innovations can thrive.

Therefore, we are committed to providing a comprehensive benefits and employee program that supports:

Comprehensive Benefits: Full-time employees and their families receive robust coverage including extended health and dental plans and life insurance.

Defined Contribution Pension Plan: Employer matched pension plan.

Career Development: Professional growth opportunities.

Opportunities for Advancement: We actively support internal growth and skill development to help you build a lasting career with us.

A Workplace Where Everyone Belongs

Diversity, equity, and inclusion are core to who we are. We respect, value and celebrate people from all backgrounds, and are committed to ensuring all feel supported and empowered to reach their full potential. We do not tolerate discrimination of any kind and foster a culture of respect and inclusion. Diverse viewpoints spark innovation and help deliver creative solutions; at The Stevens Company we celebrate diversity and recognize our staff for their abilities.

Get Involved!

Definitely not all work and no play, here at Stevens we love to get involved in activities that promote community, connection and good fun! Our Social Committee does a fantastic job of organizing various activities, games and events throughout the year, including but not limited to; STEVENGO, Family & Friends events, spirit days, holiday events and various fun-filled initiatives to support charities both local and national we are proud to partner with.

To learn more about the fun being had at Stevens, check out our LinkedIn:

linkedin.com/company/the-stevens-company-limited

Grow With Us

If you’re passionate about helping others, thrive in a supportive and inclusive team environment, and want to be part of a company making a real difference in Canadian healthcare, we’d love to hear from you.

About employer

More about this job

Responsibilities

Coordinate medical equipment service requests from initial customer intake through repair, scheduling technicians, communicating updates, preparing quotes, and processing parts and financial transactions. Manage shipping and OEM repairs, returned equipment, service performance reporting, quality documentation, and collaboration with customer care, sales, regulatory, and quality teams.

Requirements

Requires 2–3 years of experience in inventory control, customer care, service coordination, or operations, ideally in medical or regulated distribution. Strong English communication, Microsoft Office proficiency, organization, attention to detail, analytical ability, and teamwork are required; French is an asset.

Skills

Customer Service
Service Coordination
Inventory Control
Technical Troubleshooting
Service Scheduling
Repair Workflow Management
Logistics Coordination
OEM Coordination
Quote Preparation
Parts Ordering
Microsoft Word
Microsoft Excel
Microsoft Outlook
Communication
Attention To Detail
Regulatory Documentation

Benefits

Extended Health Insurance
Dental Insurance
Life Insurance
Employer-Matched Pension Plan
Career Development Opportunities
Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Medical Equipment
Medical Distribution
Field Service
Customer Care
Technical Repairs
Troubleshooting
Service Coordination
Technician Scheduling
Repair Quotes
Parts Orders
Customer Returns
International Commercial Invoices
Proforma Invoices
Original Equipment Manufacturers
Inventory Control
Turnaround Time
Performance KPIs
Device History Files
Repair Logs
Medical Device Regulations
Quality Standards
Service Agreements
Preventative Maintenance
Service Level Standards
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer Complaints
Product Recalls

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Jobs in Canada