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Added 1 hour ago
Logistics Coordinator - Temporary Assignment
Ryder Supply Chain Solutions
Milton, ON · CAN - Milton ON Reading Ct
Full-time
The Logistics Coordinator II is responsible for current accountability for travel retail inbound/outbound process both systems/paperwork and physical work.
Added 1 hour ago
CMMS Spare Parts Coordinator
BEUMER Group
Toronto, ON
Full-time
The Computerized Maintenance Management System (CMMS) / Spare Parts Coordinator is responsible for CMMS and spare parts for the baggage handling system at Toronto Pearson International…
Added 2 hours ago
Coordinateur(trice) d'inventaire/Inventory Coordinator
Impact Fulfillment Services
Longueuil, QC
Full-time
Added 2 hours ago
Supervisor, CT General Procedures - Surrey Memorial Hospital
Fraser Health
Surrey, BC
Part-time
Reporting to the Site Coordinator, Medical Imaging, The Supervisor, CT General Procedures practices in accordance with the standards of professional practice as well as utilizing a client…
Added 4 hours ago
Housing Coordinator (Terrace)
Coast Mountain College
Terrace, BC
Full-time
Monitor residence facilities and coordinate inspections, maintenance, access control, and inventory management.
Added 7 hours ago
Airworthiness Coordinator
Actalent
Fort Erie, ON
Contract
Experience with commercial aircraft environments, including exposure to inventory control or maintenance operations, is advantageous.
Added 10 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Maintain the sample inventory, freezer and laboratory information management system (LIMS) records, quality-control logs and annual reporting to the REB and the biobank,
Added 11 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
…part numbers, alternative components, available accessories, inventory availability and lead…
Added 11 hours ago
Senior Coordinator, Alumni Relations and Community Partnerships
University of Ottawa
Ottawa, ON · Desmarais Hall
Full-time
Coordinates SWAG inventory control, fulfillment, and simple tracking processes to support recognition, volunteer appreciation, and engagement stewardship.
Added 15 hours ago
Logistic Coordinator
PPG
Mississauga, ON
Full-time
As a Logistics Coordinator, you will play a key role in ensuring the efficient flow of products and information throughout the supply chain. This position is responsible for coordinating…
Added 17 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
…part numbers, alternative components, available accessories, inventory availability and lead…
Added 17 hours ago
Project Coordinator
Pagnotta Inc.
AB
Full-time
We are seeking an experienced Project Coordinator for the Concrete Division side of our business.
Added 18 hours ago
Shipping and Receiving Coordinator
Mattina Mechanical Limited
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
Full-time
Have 2–4 years of experience in shipping, receiving, warehousing, inventory control, or logistics, preferably in an industrial, manufacturing, fabrication, or construction environment.
Added 19 hours ago
MRB Coordinator
Ecolab
Calgary, AB · CAN-Calgary Office Starfield
Full-time
The MRB Coordinator is responsible for managing the end-to-end Material Review Board (MRB) process for non-conforming materials, ensuring timely disposition, accurate inventory control, and…
Added 20 hours ago
Warehouse Coordinator
Santevia
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
The Warehouse Coordinator is a hands-on hybrid role: physical staging and shipment preparation combined with data and coordination ownership. The primary physical function is building and…
Added 20 hours ago
Logistics Coordinator
ATCO
Langley (District), BC · Langley, BC
Full-time
The Logistics Coordinator is responsible for full coordinator of the logistics strategy for the scope of the project. The successful candidate will be integral to executing ATCO’s proven…
Added 20 hours ago
Christmas Toyshop Associate - Temporary
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Boundless Vancouver- Community Services
Full-time
Assist the Community Engagement/Volunteer Coordinator in orienting volunteers to the Toy Shop while they are deployed to their positions.
Added 21 hours ago
Maintenance Material Coordinator
Mosaic
Esterhazy, SK · CA - Esterhazy, SK
Full-time
The Maintenance Material Coordinator is responsible for ordering, sourcing, verifying and expediting all maintenance materials needed for planned work orders. This position is responsible…
Added 21 hours ago
Warehouse Coordinator
InVision Staffing Services Inc.
Mississauga, ON
Full-time
Our client a leading manufacturing/ distribution firm is currently seeking a Warehouse Coordinator to join their growing team. In this role, you will be responsible for coordinating the…
Added 21 hours ago
Vehicle Logistics Coordinator - 401 Dixie Hyundai
AutoCanada Inc.
Mississauga, ON
Full-time
A Vehicle Logistics Coordinator plays a crucial role in assisting with the flow and inventory of cars at a dealership, ensuring every vehicle moves seamlessly from transport arrival to the…
Added 22 hours ago
Order Management Coordinator (Manufacturing)
Smiths Group
Edmonton, AB
$60,000 to $70,000 CAD / year
Full-time
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our…
Added 23 hours ago
Coordonnateur·trice logistique et inventaire / Logistics and Inventory Coordinator
Jubilant Pharma Limited
Montreal, QC
Full-time
We are looking for an organized, proactive, and customer-focused Logistics and Inventory Coordinator to join our team.
Added 23 hours ago
Logistics Coordinator
March Networks
Ottawa, ON
Full-time
Working with our third Party Order Fulfillment partners, the Logistics Coordinator handles the daily movement of goods in both directions. Outbound, that means finished products, components…
Added 23 hours ago
Resident Services Coordinator
Hazelview Properties
Toronto, ON
Full-time
The Resident Services Coordinator is the primary tenant-facing representative of the building, responsible for delivering an exceptional resident experience from move-in to move-out.…
Added 23 hours ago
Logistics Coordinator
March Networks
Ottawa, ON
Full-time
Working with our third Party Order Fulfillment partners, the Logistics Coordinator handles the daily movement of goods in both directions. Outbound, that means finished products, components…

Closed listing

The Stevens Company

Field Service Coordinator

Surrey, BC, Canada

Pay: Compensation: From $50,000 CAD base Salary + Benefits + Pension
Job type: Full-time
Closing date: Mar 20, 2027
Experience: · 2-3 years experience working in a Inventory control, customer care, service coordination or operations ideally within a medical or highly regulated distribution environment.
Posting language: English
Posted: Sep 21, 2026

This opening has closed.

The original listing is kept below for reference.

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Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Title: Field Service Coordinator

Position Type: Permanent, Full-Time

Location: Surrey, BC / GTA, ON / Montreal, QC/ Calgary, AB (multiple locations)

Reports To: Customer Care Manager

Compensation: From $50,000 CAD base Salary + Benefits + Pension

Join Our Team

Here at Stevens, we are more than just a leading Canadian medical supply distributor - we are driven by purpose. Our mission is to bring innovative, top quality, affordable products and services to healthcare providers in an effective manner, and we know that starts with our people. The Stevens Company has been helping to shape Canadian healthcare for over 150 years, and each employee plays a key role in providing the exceptional service and comprehensive healthcare solutions we set out to achieve every day.

Position Overview

The Field Service Coordinator is a vital link in our medical distribution chain, responsible for synchronizing technical repairs, customer relations, and specialized logistics. This role ensures that critical medical equipment is serviced efficiently by managing the end-to-end workflow between field technicians, healthcare clients, and original equipment manufacturers (OEMs).

Duties & Responsibilities

· Technical Intake and Triage: Act as the primary interface for customer service requests via phone and email, conducting preliminary troubleshooting and triage to determine the necessary level of technical intervention.

· Service Scheduling and Communication: Coordinate the deployment of field technicians and provide customers with firm service dates, proactively delivering updates on repair milestones and maintenance status to manage expectations.

· Financial and Service Administration: Generate formal quotes and cost estimates for repairs while processing parts orders, customer returns, and all financial transactions related to the service lifecycle.

· Logistics and OEM Coordination: Manage complex shipping requirements, including the preparation of international commercial invoices and proformas for OEM repairs, while tracking manufacturer turnaround times and costs.

· Inventory and Performance Management: Oversee the timely disposition of returned equipment at the distribution center and monitor service metrics, such as turnaround time, to report monthly performance KPIs to management.

· Cross-Functional Collaboration: Partner with the sales and customer care teams to ensure all service-related inquiries are resolved quickly and provide administrative support for high-priority accounts to maintain peak client satisfaction. Including working closely with regulatory and quality to address customer complaints, recalls and other activities.

· Compliance and Documentation: Maintain meticulous records of all service activities, ensuring that device history files and repair logs are updated in accordance with internal quality standards and medical device industry regulations. Assist with organizing and managing of service agreements including preventative maintenance and service level standards.

Key Qualifications

·Fluent in English required and French is an asset.

Exceptional verbal and written communication skills with the ability to translate technical updates into client-friendly language.

· 2-3 years experience working in a Inventory control, customer care, service coordination or operations ideally within a medical or highly regulated distribution environment.

· Knowledge of the Microsoft Office Suite, specifically Microsoft Word, Excel and Outlook.

· Highly organized with a strong attention to detail and the analytical skills necessary to manage complex repair workflows.

· Strong team player with positive attitude.

If interested in this role, please send your resume and Cover letter to:

recruitment-recrutement@stevens.ca

Why Work at Stevens?

Success begins with the people who work towards it. When they feel valued, supported and empowered to reach their own potential, new ideas and innovations can thrive.

Therefore, we are committed to providing a comprehensive benefits and employee program that supports:

Comprehensive Benefits: Full-time employees and their families receive robust coverage including extended health and dental plans and life insurance.

Defined Contribution Pension Plan: Employer matched pension plan.

Career Development: Professional growth opportunities.

Opportunities for Advancement: We actively support internal growth and skill development to help you build a lasting career with us.

A Workplace Where Everyone Belongs

Diversity, equity, and inclusion are core to who we are. We respect, value and celebrate people from all backgrounds, and are committed to ensuring all feel supported and empowered to reach their full potential. We do not tolerate discrimination of any kind and foster a culture of respect and inclusion. Diverse viewpoints spark innovation and help deliver creative solutions; at The Stevens Company we celebrate diversity and recognize our staff for their abilities.

Get Involved!

Definitely not all work and no play, here at Stevens we love to get involved in activities that promote community, connection and good fun! Our Social Committee does a fantastic job of organizing various activities, games and events throughout the year, including but not limited to; STEVENGO, Family & Friends events, spirit days, holiday events and various fun-filled initiatives to support charities both local and national we are proud to partner with.

To learn more about the fun being had at Stevens, check out our LinkedIn:

linkedin.com/company/the-stevens-company-limited

Grow With Us

If you’re passionate about helping others, thrive in a supportive and inclusive team environment, and want to be part of a company making a real difference in Canadian healthcare, we’d love to hear from you.

About employer

More about this job

Responsibilities

The Field Service Coordinator manages the end-to-end workflow between field technicians, healthcare clients, and OEMs to ensure efficient medical equipment repairs. They are responsible for technical triage, service scheduling, financial administration, and maintaining compliance with medical device industry regulations.

Requirements

Candidates must have 2-3 years of experience in inventory control, customer care, or operations within a regulated distribution environment. Proficiency in Microsoft Office and strong verbal and written communication skills are required.

Skills

Technical triage
Service scheduling
Logistics coordination
Inventory control
Customer service
Microsoft Office Suite
Data analysis
Regulatory compliance
Documentation
Communication
Problem solving
Time management
Financial administration
Reporting
Cross-functional collaboration

Benefits

Extended health plan
Dental plan
Life insurance
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Medical supply
Field service
Logistics
Inventory control
Customer care
Technical triage
OEM coordination
KPI reporting
Regulatory compliance
Device history files
Preventative maintenance
Microsoft Word
Microsoft Excel
Microsoft Outlook
Healthcare distribution
Service administration
Commercial invoices
Quality standards
Service level standards

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