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The Stitchery Studio

Retail Store Manager

Port Moody, BC, Canada

Pay: Pay rate: $24 per hour
Job type: Full-time
Apply by: Oct 22, 2026
Working hours: 32-36 hours per week
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Store and Studio Manager - 9-12 month maternity leave cover (with potential to become permanent role)

Location: The Stitchery Studio - 2608 St Johns Street, Port Moody BC

About Us

The Stitchery Studio is a fabric store and sewing studio built on craft, curiosity, and care.

We exist for people who make things with their hands - and for the joy that comes from learning, creating, and sharing that process with others. Our space is thoughtfully curated: high-quality materials, well-loved tools, and an environment where ideas are welcomed and supported into reality.

We are a community-rooted studio with a strong point of view: creativity deserves space, attention, and respect. Every customer interaction, every class, every bolt of fabric on our shelves reflects that belief.

About the Role

We are looking for a Manager to shape the daily rhythm and energy of our work, and the experience of each customer when they walk through the door.

This is a leadership role for someone who brings both operational precision and genuine warmth - someone who can hold structure without losing humanity, and lead a team that makes customers feel both guided and inspired.

You will be responsible for the full store and studio experience: how it runs, how it feels, and how it grows.

What you will lead

The daily flow of the store: staffing, scheduling, inventory, and service standards
A small, skilled team - supporting their growth, confidence, and customer care excellence
The presentation of the space, ensuring it remains organized, intentional, and visually considered
Customer experience at every level, from first greeting to after purchase care
Supporting coordination of classes, events, and in-store learning experiences
Collaboration with owner on promotions, seasonal planning, and community programming

You will also develop hands-on familiarity with sewing and quilting tools and techniques, so your leadership is informed, practical, and grounded in the work we support.

What we are looking for

You are someone who naturally brings order to complexity and calm to busy environments.

You lead with clarity, warmth, and consistency
You are confident managing people, systems, and daily retail operations
You understand that detail is not decoration - it is the foundation of trust
You enjoy working in creative environments where no two days look the same
You are comfortable balancing structure with flexibility, especially in a community-facing space

Above all, you care about how things are done - not just that they are done.

Experience and Requirements

Retail or customer service management experience
Strong leadership and interpersonal skills
Comfort with POS systems and inventory management tools
Ability to maintain high standards across both people and operations
Availability for some weekends as well as weekdays

What We Offer

A leadership role in a creative, community-centred studio
A small, dedicated team that values craft and collaboration
Access to sewing and quilting classes to support your own creative development
Competitive compensation with opportunity for growth within a niche, design-led retail environment
A workplace where quality, learning, and care are not ideals - they are daily practice

How to Apply

We’d like to understand not just what you’ve done, but how you lead.

Please send your resumé and a short cover letter that includes:

What draws you to leading in a creative retail environment
An example of how you’ve supported a team through a challenge or growth moment
How creativity and sewing shows up in your life - or how you support others who are immersed in it

Send to: [email protected]

Subject line: Store and Studio Manager Application – The Stitchery Studio

The deadline for applications is September 30, 2026.

Hours:

Temporary (9-12 months) with the possibility of an ongoing role once this position ends. Full time. This job is for 32-36 hours per week. You must be available for some weekday and weekend shifts (flexibility is offered to take time off or swap shifts).

Pay rate: $24 per hour

Apply About employer

More about this job

Responsibilities

The manager will oversee daily store operations, including staffing, inventory management, and maintaining high service standards. They will also lead a small team, coordinate in-store events, and collaborate on seasonal programming.

Requirements

Candidates must have prior retail or customer service management experience and strong leadership skills. Proficiency with POS systems and inventory tools is required, along with availability for weekend shifts.

Skills

Retail management
Customer service
Leadership
Inventory management
POS systems
Staff scheduling
Operations management
Team development
Visual merchandising
Sewing
Quilting
Event coordination
Communication
Problem solving
Organization

Benefits

Access to sewing and quilting classes
Opportunity for growth

Visa sponsorship

Not detected in the job text

Hiring contact

Jill

Hiring contact email

[email protected]

Keywords

Retail
Studio Management
Sewing
Quilting
Inventory Management
POS Systems
Customer Experience
Staffing
Scheduling
Visual Merchandising
Community Programming
Operations
Leadership
Fabric Store
Craft

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