Jobs in Canada

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Added 1 day ago
BL
Trust Lead
BC Legal Management Association
BC · West Vancouver, BC
- Other
As leaders in our markets, we continue to grow by fostering strong relationships, delivering exceptional service, and empowering our people to succeed. We are consistently recognized for…
Added 1 day ago
GA
Referrals for Financial Service Representatives
Gatestone and Co. Inc
Belleville, ON · Toronto, ON · Montréal, QC · Brantford, ON
- Full-time
We are currently accepting applications and referrals for Financial Services Representative positions. Candidates applying under this role may also be considered for other opportunities…
Added 1 day ago
SW
Sales Representative (Rogers & Fido)
Skynet Wireless
Burnaby, BC
- $18.25 CAD / hour
- Full-time
We are seeking motivated, results-driven Sales Representatives to serve customers in-store while generating new business through outbound calls, referrals, networking, and community…
Added 1 day ago
SW
Sales Representative (Rogers & Fido)
Skynet Wireless
Maple Ridge, BC
- $18.25 CAD / hour
- Full-time
We are seeking motivated, results-driven Sales Representatives to serve customers in-store while generating new business through outbound calls, referrals, networking, and community…
Added 1 day ago
Home Manager - NH Calgary
Nisa Foundation
Calgary, AB
Act as the primary point of contact for on-location team members, providing leadership and oversight to ensure effective service delivery and team coordination.
Added 1 day ago
LU
Case Coordinator & Administrative Officer
Lakehead University
Thunder Bay, ON
- Full-time
- Contract
Lakehead University is seeking qualified candidates for the position of Case Coordinator & Administrative Officer within the Office of Human Rights and Equity. This position is well suited…
Added 1 day ago
FH
Sexual health and blood borne infections social worker - surrey
Fraser Health Authority
Surrey, BC
- $44.85 to $56.02 CAD / hour
In this role, you’ll provide intensive, client‑centered HIV case management for individuals with complex care needs; conducting collaborative assessments, developing and monitoring…
Added 1 day ago
FH
Client services assistant, home health - community south fraser
Fraser Health Authority
White Rock, BC
- $33.49 to $35.31 CAD / hour
Supports clinical staff in completing various contractual, financial and administrative aspects of client services; provides assistance to frail seniors and/or other adults with chronic…
Added 1 day ago
FH
Social worker, cresst
Fraser Health Authority
Abbotsford, BC
- $44.85 to $56.02 CAD / hour
…including managing money and taking medication regularly. Provides referrals for follow up care and services for clients as required, including providing referrals to other healthcare…
Added 1 day ago
FH
Social worker, cresst
Fraser Health Authority
Surrey, BC
- $44.85 to $56.02 CAD / hour
…including managing money and taking medication regularly. Provides referrals for follow up care and services for clients as required, including providing referrals to other healthcare…
Added 1 day ago
HO
Manager, Membership Development & Programs
Hemophilia Ontario
ON
- $60,000 to $65,000 CAD / year
- Full-time
Member Support Services: Support members in accessing Hemophilia Ontario services, including information, education, financial assistance processes, and referrals to appropriate community…
Added 1 day ago
CW
Settlement Counsellor
Christie Welcome Refugee Centre
Toronto, ON
- Up to $57,630 CAD / year
- Full-time
- On-site
Provide information, advocacy and/or referrals regarding Legal Aid Ontario, immigration lawyers, immigration medical examinations, and permanent residency applications for all shelter…
Added 1 day ago
A
Co-op, Government Relations
Alectra
Hamilton, ON
- $26.26 CAD / hour
Support creation of presentations and briefing notes for use in meetings with government representatives, as well as internally.
Added 1 day ago
SA
Case Aide
Sagamok Anishnawbek
Sagamok, ON
- Full-time
- On-site
Must have a valid Ontario driver’s license and access to a vehicle with appropriate liability insurance
Added 1 day ago
FH
Social worker (bsw), home health
Fraser Health Authority
Abbotsford, BC
- $44.85 to $56.02 CAD / hour
…clients and their caregivers through methods such as reviewing referrals together with the interdisciplinary team, conducting psychosocial assessments and providing recommendations,…
Added 1 day ago
FH
Social worker bsw, home health - home health - mission
Fraser Health Authority
Mission, BC
- $44.85 to $56.02 CAD / hour
…clients and their caregivers through methods such as reviewing referrals together with the interdisciplinary team, conducting psychosocial assessments and providing recommendations,…
Added 1 day ago
Entry-Level High-Value Account Prospecting
The Sydney Call Centre
Canada
…(CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education,…
Added 1 day ago
MC
Entry-Level High-Value Account Prospecting
MCI Careers
Canada
- Full-time
…(CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education,…
Added 1 day ago
KW
Sales Representative (Rogers & Fido)
Kinetic Wireless - Rogers Authorized Dealer
Maple Ridge, BC
- Full-time
We are seeking motivated, results-driven Sales Representatives to serve customers in-store while generating new business through outbound calls, referrals, networking, and community…
Added 1 day ago
KW
Sales Representative (Rogers & Fido)
Kinetic Wireless - Rogers Authorized Dealer
Burnaby, BC
- Full-time
We are seeking motivated, results-driven Sales Representatives to serve customers in-store while generating new business through outbound calls, referrals, networking, and community…
Added 1 day ago
NH
Home Manager - NH Calgary
Nisa Helpline
Calgary, AB
- Full-time
Act as the primary point of contact for on-location team members, providing leadership and oversight to ensure effective service delivery and team coordination.
Added 1 day ago
Administrative Assistant - Wealth Management - Partner - WYW
Aviso Wealth
Waterloo, ON
…practice in Uptown Waterloo. This is an exciting opportunity for a detail-oriented professional who thrives in a collaborative, fast-paced environment and takes pride in delivering…
Added 1 day ago
Trust Lead
Clark Wilson
Vancouver, BC
As leaders in our markets, we continue to grow by fostering strong relationships, delivering exceptional service, and empowering our people to succeed. We are consistently recognized for…
Added 2 days ago
NF
Home Manager - NH Calgary
Nisa Foundation
Canada
- Full-time
Act as the primary point of contact for on-location team members, providing leadership and oversight to ensure effective service delivery and team coordination.
Added 2 days ago
Administrative Assistant-Wealth Management
Your Neighbourhood Credit Union
Waterloo, ON
…practice in Uptown Waterloo. This is an exciting opportunity for a detail-oriented professional who thrives in a collaborative, fast-paced environment and takes pride in delivering…

The Sydney Call Centre

Entry-Level High-Value Account Prospecting

Canada

Apply on careers-thesydneycentre.icims.com About employer

Applications open in a new tab.

Job details

Experience: 1+ year of experience in customer service, inside sales, technical support, or administrative roles especially in a contact center environment
Posting language: English

Original job description

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a motivated self-starter who thrives in fast-paced environments and wants to launch a career in sales? We’re looking for Account Prospecting Representatives to join our high-energy team and help drive growth for one of the world’s leading Business Process Outsourcing (BPO) companies.

This is a remote, entry-level role with guaranteed base pay and uncapped bonus potential perfect for individuals who are coachable, goal-oriented, and ready to make an impact.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

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POSITION RESPONSIBILITIES

Key Responsibilities:

Lead Generation: Identify and qualify new prospects through outbound calls, email campaigns, social media, and referrals.
Campaign Execution: Plan and execute targeted outreach campaigns to high-value prospects.
Sales Outreach: Make introductory calls and clearly communicate the value of MCI’s call center outsourcing and staffing solutions.
Appointment Setting: Schedule meetings between qualified leads and the MCI executive team.
CRM Management: Log all interactions, track progress, and maintain accurate records in the CRM system.
Market Research: Stay informed about competitors and industry trends to refine targeting strategies.
Storytelling: Craft compelling narratives around MCI’s services to engage and convert prospects.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Must be 18 years or older
Bachelor’s degree or equivalent work experience
Strong written and verbal communication skills
Ability to type 20+ words per minute
Basic proficiency in Microsoft Office and Windows OS
Highly reliable, organized, and self-motivated
Strong problem-solving, multitasking, and time management skills
A customer-first mindset with empathy and professionalism
Team-oriented with a desire to grow and succeed

Preferred (Not Required)

1+ year of experience in customer service, inside sales, technical support, or administrative roles especially in a contact center environment
Experience working in state or federal programs is a plus

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

Paid Time Off: Earn PTO and paid holidays to take the time you need.
Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT US

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

DISCLAIMER

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Apply on careers-thesydneycentre.icims.com About employer

More about this job

Responsibilities

The Account Prospecting Representative at The Sydney Call Centre will find and qualify new business prospects by phone and email, then book meetings with MCI's executive team. The role also means logging every interaction in the CRM and researching competitors and industry trends.

Requirements

Candidates need to be 18 or older with a bachelor's degree or equivalent work experience, strong written and verbal communication, and typing speed of 20+ words per minute. Basic Microsoft Office and Windows skills and a customer-first, self-motivated approach are also needed.

Skills

CRM systems
Microsoft Office
Windows OS
Outbound calling
Lead qualification
Appointment setting
Email campaigns
Typing (20+ WPM)
Written communication
Verbal communication
Market research
Storytelling
Problem solving
Time management
Multitasking
Customer service
Social media prospecting

Benefits

Paid time off and paid holidays
Supplemental health coverage through Blue Cross
Life insurance
Accident and critical illness insurance
Career growth and internal promotions

Keywords

account prospecting
lead generation
outbound sales
appointment setting
telemarketing
call centre
BPO
remote sales
entry-level sales
CRM
Microsoft Office
cold calling
inside sales
market research
customer experience

Seniority

Entry level

Perks

Generous paid time off
Wellness program

Tools

CRM system
Microsoft Office
Windows OS
Telephone headset

Languages

English

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Work requirements

Jobs in Canada